Maybe this is the best in the area for Breakfast and Lunch, the place always seems busy but for me it was a real disappointment and the customer service could of been allot better, well at least for one of my servers.... What?
Came here on a weekday morning after a visit to "Fast Glass" review to follow... came through the back parking lot entrance and was told sit where you like, so we sat and waited, someone brought over menu's and we were told your server will be right with you to take your drink order... we waited and waited what seemed like forever was probably about 5 minute-ish ordered Coffee and Water, but the waitress seemed preoccupied.
Waitress NEVER mentioning any SPECIALS just are you ready to order! I ordered:
Caribbean French Toast
Breakfast Burrito
She left and I never seen her move so fast she was right back at the table, I'm sorry were out of BREAD for the FRENCH TOAST, so she gives me time to look over the menu again and I change the French Toast to a Waffle, food came out rather quickly BUT was brought out by a waiter who said "X" has gone home for the day and I'll be your server! what a difference this guy was very attentive, I then noticed him greeting new customers and letting them know of the SPECIALS which a couple sounded better than what I ordered.
Pecan Waffle ($9.50) http://www.yelp.com/biz_photos/the-griddle-winnemucca#giDAA7HjvD64A-sjN0I9Qg A traditional Waffle loaded with pecans *(NOT) and topped with bananas, pecans and caramel.
The photo looks much better than it tastes, the waffle could have been cooked just a bit longer, it needed a little more body to the outside to hold up all that caramel sauce IMO, it was a bit mushy http://www.yelp.com/biz_photos/the-griddle-winnemucca#8tPdQTGvK4JROWp8WqNfMw flavors were pretty good, surprisingly not as sweet as I thought it would be. 3-Stars
Breakfast Burrito ($9.50) http://www.yelp.com/biz_photos/the-griddle-winnemucca#YwuLtNwYH2hnjztt3KQB7w Two scrambles eggs, bacon, ortega chilis, refried beans and cheddar cheese wrapped in a homestyle tortilla... Homestyle #Hijole served with sour cream and guacamole
Funny thing the description says nothing about hash browns but they came "on the side" REALLY the point of a Burrito or Taco is you have EVERYTHING wrapped up in a package.
FIRST Impression this is a tiny breakfast burrito for $9.50 at least if they would put the hash browns inside the burrito, visually it would be much bigger and the price wouldn't be as bad... BUT that's not the only issue I had with this thing, I'll give you the good the bad and the excellent.
Good: Scrambled Eggs were light and fluffy, ample amount of cheddar cheese and the flour tortilla.
Bad: Refried Beans 100% out of a can and tasted horrible!, ortega chili's very mild and I'd BET these also came out of a can! Bacon it was OK just needed more especially if you're charging $9.50 2-Stars
Excellent - http://www.yelp.com/biz_photos/the-griddle-winnemucca#syVGp2cRfRuGyFrgkgxZMw It's rare to see hash browns cooked so perfectly! Nice and Golden yet not overdone.
I would have given The Griddle 3-Stars had it not been for the first waitress.... read more