I have searched over multiple states for extra-wide width women's shoes only to find a very limited…read moresupply. I was able to visit this store and found a large selection of wide and extra-wide width shoes for men and women in quality, name brand shoes. Stylish and traditional styles. They are pricey but compared to other shoe stores that do not carry extra wide width shoes, I was fine with the pricing. After all, quality and well constructed shoes are always a better value and your feet will thank you. The Owner helped me on one of the hottest days of the year to date and I'm sure I tired her out with all the shoe try-ons but hopefully, she appreciated my purchase of not one, but two pairs of higher priced shoes.

They have a good selection of wide and extra wide shoes from casual to dressy for men and women…read more They are not discount, but it's good to have a place with some selection. My daughter found 2 pair that were very comfortable.

I was told how great this store is by a consumer of mine, so we decided to give it a try!…read more We were greeted right when we walked in, told if we needed anything to come get checked in. I went in knowing exactly what I wanted, they are a birthday gift and I already have this pair for myself! So I grabbed the Hoka shoes I wanted took them up to him and got my name put in the little tablet with the shoes and size I wanted. My husband found a pair he wanted to try on so he got all checked in and then we waited.. and waited and waited. As employees kept coming in and out of the back room just looking out the door with tables in hand and did nothing! The other employees were helping other customers. they have a lot going on there with treadmills to try running with the shoes, they have some other stuff that helps to show how you stand and what kind of support you need. Looking around it seemed like a complete cash grab! Good for them for selling the illusion! So we waited about 30 min before one of the guys was like I'll take care of you guys soon! My husband asked for 3 different pairs of running shoes, he brought out one that was correct the others he said they didn't have the right color but here are these ones! As he tried on his shoes, I let the young man know I just needed the ones I picked out and I wanted to buy them no need to try them on! I feel at that moment he knew there was no up sale for me and he was kind of short after that! So my husband picked the ones he wanted, we went up to pay and he hit us with the VIP package $20 dollars to be able to try the shoes for 90 days and if we didn't like them we could return them! We declined the offer, he kept trying to the point where the other gentleman stepped in a little more FIRM TONED and said " if you do not do the VIP package you will not be able to retain your shoes if put on outside the store, they need to be on brand new shape not worn at all." We said that's ok thank you we understand. They still tried putting us in the system and said it's in case we forgot the receipt if we wanted to return then we wouldn't be able to! It's like you all just told us we weren't going to be able to anyway. No thanks! About$400 dollars later we say thank you and they said Nothing! No GOOD BYE NO THANKS FOR SHOPPING HERE.. nothing We were nonexistent when we didn't take the bait! If I didn't need to head out of town I would have waited on the gift and gone else where. They are not worth the time! I know the shoes we bought were worth it, just wish we spent that money at a facility that would have valued our business and time. We will NEVER BE BACK!!

We entered, checked in and waited, and waited, AND WAITED. Close to half an hour WE WAITED, the…read morestore wasn't busy-mostly employees standing around chatting to each other. Finally left without ever getting any service. Will NEVER waste my time or MONEY in this location.

Staff is knowledgeable and helpful. Great service. Good selection. Christine was a pleasure to work…read morewith for my daughter's pointe and dance needs. I would definitely go back.

I wish I could give negative star!!!…read more I just purchased shoes here and walked out with a terrible feeling because of the rude attitude from the older lady working there. Spending money on a Friday night and leaving upset is not acceptable. I had a very disappointing experience at this store. When I came in with my daughter to try on jazz shoes, the older lady working there was rude from the very beginning. I asked her to bring both styles for my daughter to try, and she responded with a negative attitude like it was a problem. She didn't want to let her to try both styles. . Instead of simply bringing both pairs, the older lady refused, saying one "wouldn't fit." That decision is not hers to make it's the customer's choice to try and compare. Today was my first time visiting, and I was shocked by how unwelcoming this employee was. A sales representative should be helpful and friendly, but instead she made me feel like I wanted to walk out immediately. While my daughter was trying both pairs, I asked my daughter questions to make sure the shoes fit well (since there is no return policy). Instead of letting us focus, the lady kept interrupting by negative talking and being rude and It made the entire process uncomfortable. There are so many other stores that sell dance shoes, and I wish I hadn't wasted my time here. If this store wants to keep customers, they need staff who actually want to help, not drive people away.

Great shoes, helpful staff. I only buy in December when they are discounted. I can't believe how…read moreexpensive they are! The uppers do last; I walk a lot but have gotten three years or more out of a pair.

Excellent product and service for a shoe store. They measure your feet and the girls there know…read moretheir job.

I do not like this location. Its the second time ive been here since I moved here and both have…read morebeen underwhelming in service. Wish I had noted the last associate's name. But Im here to complain about the service, or lack thereof, tonight. Marissa was the cashier. No friendly greeting, smile, nothing. When it came time to pay I wanted to use my rewards. Which at that time I had the shocking discovery my rewards account had been compromised. I had recently had some fishy email activity so immediately this lined up with that. She could tell I was bothered and worried about finding out my account has been compromised. She did not offer to call customer service to see if theres anything they can find about how/when it was hacked or what not. Zero effort given to help me. And zero pleasantries on her part at all. She asked me the same question 5 times. I told her repeatedly I never had the dsw app downloaded so I could not give her my shoe lover reward number or whatever. All I know was my account was linked to my email and phone number which apparently the hackers have changed. Left a bad taste about this location. No empathy. No problem solving skills. No friendly free smiles. Just basic retail workers that have no common sense on how to troubleshoot or provide service. They only know how to click a few buttons, rinse, repeat. I did not expect her to solve anything bur just her lack of initiative to call customer service or act like she cared.

This is your typical DSW. It's a large store with a lot of merchandise. The store is well…read moreorganized, clean, and well maintained. They always have a significant clearance section at the back of the store and you can find good deals there. Prices are clearly marked throughout the store and the employees we've encountered have been friendly. No complaints.

When I pulled into the parking lot, I was a bit intimidated. It is in a shopping center that caters…read moreto people with active lifestyles. I just wanted shoes that fit. I drove down from Vegas wearing brand new shoes that did not fit, even though they were sized higher than what I normally wear. My toe pain overtook my apprehension and I dragged my formally slender body inside. Monika came up to me and helped put my mind at ease. She spent time checking out what was wrong with my current shoes then took me over to scan my feet. Turns out my left foot is longer than my right. She started pulling out boxes of shoes to find the right fit for me, then we went through what colors I liked. What shoe companies I liked. I came in looking for a pair of shoes that would actually fit me properly...I ended up buying two pairs. One pair was not her store, so we arranged for the shoes to be shipped to my home. I was so relieved, I went back the next day, on our way out of town and bought another pair that I really wanted and my wife came in and bought herself a pair and sliders. Service was great. Friendly staff that love what they do. Prices were very reasonable, even considering shipping. Just go. Go now. You will not be disappointed.

My wife and I recently purchased her some new running shoes here for an upcoming half marathon. The…read morestaff was courteous, knowledgeable, and eager to help us. Best of all, they were conscious of our budget. Highly recommend.

Cam was the truth! I appreciated his attentiveness and service in offering me so many options,…read moreinsisting that I would leave with the right shoe. I value customer service tremendously, and it's always a pleasure when someone doesn't try to sell you product, but they are really trying to get an understanding of you and what you need. I haven't been to the mall in a really long time, so it was nice to go and receive good service! Way to go Cam! I think you are the right fit for the job. Continue to lead by example. Your team is full of rockstars and everyone that was working that day (Friday 5/24) was very efficient! I'll definitely be back to try on the new balances!

The store itself was quite nice. It was my first time in this mall and their customer service was…read morejust lacking at this location. I couldn't find the workers at first. One was in the back and the other was up front, but they weren't wearing a worker's shirt and had an AirPod in. They were talking to a friend on the phone. When I went to checkout, this same employee helped me and still had their AirPod in. As they rang me up, they started laughing and said something over the phone. It was like I wasn't even there. The store was clean and organized but I was very disappointed with the staff. (Note, this was about a month ago when I first left a review but I messed up and had to redo it)

I stopped in yesterday to look at their sale rack. Found…read morethe perfect running shoe. The couple running the store was so kind and helpful!! I would HIGHLY recommend supporting this local business. I will be going back!

Went looking for a really good quality pair of walking shoes. While they do carry a huge variety I…read morecouldn't find a style I liked. The store was clean and there's a nice selection of running products but the gentleman working there wasn't the friendliest. I ended up finding a pair I absolutely love at Scheels.