This was my favorite shoe store and now it's permanently closed!! Update Yelp for heaven's sakes. So sad.

I have searched over multiple states for extra-wide width women's shoes only to find a very limited supply. I was able to visit this store and found a large selection of wide and extra-wide width shoes for men and women in quality, name brand shoes. Stylish and traditional styles. They are pricey but compared to other shoe stores that do not carry extra wide width shoes, I was fine with the pricing. After all, quality and well constructed shoes are always a better value and your feet will thank you. The Owner helped me on one of the hottest days of the year to date and I'm sure I tired her out with all the shoe try-ons but hopefully, she appreciated my purchase of not one, but two pairs of higher priced shoes. read more

They have a good selection of wide and extra wide shoes from casual to dressy for men and women. They are not discount, but it's good to have a place with some selection. My daughter found 2 pair that were very comfortable. read more

Last year I went to the store when visiting Phoenix from Vancouver BC, Canada. The staff was very helpful and the selections are varied so I had choices of what I wanted. I bought 4 pairs of shoes and sandals and have been happy with my purchases. I will be back there next week when I'm in Phoenix again. They are pricey yet well worth the cost because of the quality of the shoes and the helpful staff. read more

NOT a cheapie shoe store. If you need wide or large shoes and want quality (both in terms of product and service), go here. Need size 16? They got 'em. Need diabetic shoes? They got 'em. Keaton was really helpful to my wife when she came in looking for new shoes for work. He sent her out the door with an awesome, flattering pair that she really loved. From casual to formal, you'll find great shoes here. You get what you pay for, but with their closeout specials, sometimes you can get a little more. read more

Perfect if you're looking for wide shoes. My mom tried so many places and we finally got lucky here.

A very Friendly staff nice owner. Good selection. Support small business. And shop locally. read more

I'm really disappointed with the policy at Otherwides. I returned my shoes with in the timeframe, having never been taken out of the box. The only thing they would give me a store credit. I feel like this is completely wasted, because I've lost faith in them as a business. And as you see in the picture, that is not what the return policy states, which is sitting on their counter. It should say "return for store credit only". read more

Otherwides Wide Shoes - Policy on counter - Shoe Stores Near Me - Tempe, Arizona

Every shoe I own has come from this store!! The selection is really good and if they don't have exactly what you need, there are catalogs to browse through. They always have a sale room to look through and I look forward to the sales. Get on their email list so you're always in the know!! The owner Kim is so nice and really knows feet. Give the store a try. It'll be your best discovery of the year. read more

Very poor experience with this store. Before I visited I made sure to call and find out if somebody could take a good measurement of my feet, and if they had the equipment that would measure my arch and such the person that I spoke with on the phone said that they had end it ended up being the kind of slider thing that's available at any shoe store -it and I can't help thinking still that they knew that I was actually talking about one of the specialized orthotics machines, but wanted to get people in. I may be incorrect about that because I'm mad. anyway, I went way out of my way to get some shoes from this place because I have wider feet. Their hours are not convenient for me and my work schedule and I put a lot of effort into getting there. I feel while I was in the store I was a little budget shamed, but the lady did end up getting some thing for me out of the back. I tried them on after being measured by her and I did mention that they were cute and they were comfortable but I was concerned that they might be too big for me and my feet were as big as they were going to be, because I had walked there for at least an hour ,so , Add my request she Felt around my toe area and said that it seemed like a good fit so I bought them thinking like every other store if I had to return them within a month or so it should be fine. Well it's not. They have a no return policy If they've been worn at all and it's exchange only they do Not do refunds, so no, I absolutely would not recommend this store. I believe it's over priced and were dismissive and argumentative in their email replies. I ended up getting a couple pair at the mall from Dicks at Arizona mills -who has wide shoes,and Friendly people who knew Skechers shoes can run larger than other wide shoes and a 45 day return policy for shoes that are not torn up I know where I'll be returning and where I won't. Other Wides, for me was a complete waste of time, and a very big source of aggravation this week . read more

Great customer service and quick. Had a 3/4 lift inserted into one of my shoes right when the state wide shelter in place order was issued. They were able to get my shoe fixed and back to me before they shut down. read more

I have my grandmother's feet. Wide at the toe, narrow at the heel - generally hard to fit. I've never just been able to walk into a store and find things that will fit. I can't imagine ordering shoes over the internet as some of my friends do. About 5 years ago I went into a store specializing in "wide feet" and it was so sad I never even tried again. Bad bad bad. Birkenstock style sandals and white tennis shoes in the style nurses used to wear. I pretty much ran to the door after that. I found this place purely by looking it up on Dex. Coincidentally, it's close to where I was working and so poof - it showed up near the top of the list. I decided to take a chance and run there for lunch. WOW! Otherwides has women's sizes 5-13 in W-WW and men's in 7-18 3E-6E. And they don't LOOK like wide shoes. I got a great little pair of sparkly strappy bronze heals with little sequins on the straps. They were $49, really well made - and I made it through a day long wedding without hating my shoes even once. Sold! I made myself hold back from also buying this awesome pair of beautiful red leather kitten heel shoes - but I don't know how much longer I'll be able to wait on that one. They were SO awesome! I can't remember the last time I went to a shoe store where a guy sat down and actually put your foot into the shoe. Even at Dillard's I find myself occasionally having to chase down someone to grab a box from the back. I'll be making the trip back here again on a regular basis. read more

I was in AZ visiting family and were shopping. We stopped at a shoe store that had large sizes but we couldn't find a size that fit me. The store employee recommended Otherwides. Great selection of styles, size variety with helpful employee. They had to order the shoe that I wanted. They even shipped them to me in IL because they arrived after I left AZ. A must stop when I come to visit again. read more

Way too expensive. Not much selection. Sales person seemed to size me up as someone who couldn't pay their exorbitant prices. Oh dear, I could, but I won't. Waste of time to go there. read more

I hate buying shoes, I really hate it. I buy one pair, wear them until they fall apart and then grudgingly go buy another pair. One of the reasons I dislike buying shoes is the difficulty in finding shoes to fit my flintstone like feet. Most shoe companies decided that they would rather make the public with broad feet either wear clown or elf shoes instead of making things that fit. Well, if you can stop a stone wheeled car with your bare feet, then otherwides is for you! I stopped in and caught their big sale. I walked out with three pairs of shoes, and my wife got a lovely pair of boots. They are of great quality. I am now a fan, and will be back when these fall apart! Thank you. read more

After being out of the workforce for 10 years, I realized the shoes and clothes I had were outdated. I was returning to the office and would you believe I could not find a decent shoe that did not look like an orthopedic contraption that even your granny wouldnt wear? Thank you Otherwides for bringing fashionable shoes to us ladies that have wider than normal feet. I can't speak for all women with wide feet but I can tell you that my smaller version of Fred Flintsone footies is a nightmare to shop for. I love strappy heels, peep toe pumps and a nice wedge just like any other of my narrow canoe shaped bi ped sisters out there! Well thanks to Otherwides, now I can have the shoes I always wanted! I have shopped on the internet before, only to have to return ALL the shoes I purchased because I was never sized properly. I went into Otherwides and actually had a professional size my showshoe style feet! I about fell off my chair when he informed me that I was a 71/2! The only other place I found wide shoes was Payless, where I had to buy a 9 to even get my foot in the shoe! And 90% of the time they were not wide enough. Plus they were cheap. Otherwides is more pricey, but the quality is great! I soon got over my embarrassment about not having a pedicure before I went in. I had no idea I would get the fantastic service that I received! I would make the 30 mile trek from my house again! It was worth it! I actually got emotional after I made my purchase. To be able to have a shoe that finally fits comfortably is a blessing, to have a shoe that is great looking to boot(no pun intended) is awesome! read more

I love this shoe store... the staff is friendly and knowledgeable about their products. Today, my mother and I went in for their Mother's Day sandal sale. The shoes might not look the most fashionable in the world, but if you need comfortable shoes that still look nice and you can wear all day, this is the shoe store! I have a pair I wore from morning to night. Their shoes come in a variety of wide sizes, so there's sure to be something to fit, and everything from sneakers to dress shoes. Otherwides Shoes is definitely a place to get long-lasting, great comfortable shoes. read more

As far as I'm concerned, this is the only place to go in the Valley for good looking, comfortable shoes at a fair price when you have hard to fit feet. I have been shopping here for over a decade, and the customer service has always been outstanding. Not only am I a teacher, but I also have MS, so wearing bad shoes during the day can mean an evening of excruciating pain. Whenever I wear shoes I got at Otherwides, I can be guaranteed a more comfortable day and decreased need for pain management at night. Don't forget to check the back room for clearance deals! read more

This is absolutely the best shoe store for people with wide feet. Like the other reviewer, I could never find shoes that fit and was wrecking my feet by wearing shoes that were too large. The salesman at Otherwides measured my feet and it turned out I was actually a size six! At times I was buying shoes as large as size nine because my feet are so wide. Needless to say, Otherwides is the only place I will buy shoes now. Everything I have bought at Otherwides has fit perfectly. In several cases, I have worn the shoes until they wear out, then replaced them with the exact same shoe. My feet feel great and I love the shoes I buy at this shop. read more

poor customer service, maybe Tuesdays aren't the best day to shop there. The man inside didn't greet us at all and his body language said he'd rather we'd not even entered the store. It was about 2:30 pm and no one else was in the store. Not what I'd expected as I'd purchased shoes in that store over 10 years ago and thought it was the perfect place to take my mother. Because we were shoe shopping I had an opportunity to recommend to a couple of people in a different shoe store a store that carried wide shoes, but in this case I didn't dare. read more

Love this place for hard to find wide widths. A great selection for men and women and an extremely helpful staff.

Good customer service; very polite and attentive and knowledgeable. They have a good selection of wide (into the 2W and 4W that I need) dress and casual shoes for women, especially in brands like New Balance and Aravon that seem to be pretty much indestructible. Unfortunately, they didn't have and couldn't order any knee-high lace-up combat boots (which I was also shopping for) in wide sizes, but I have never in my life found any companies that make wide boots in the styles I'm looking for. I guess those of us with wide feet will just have to keep waiting and wishing the boot-makers will notice us. In the meantime, I'll always have dress shoes and tennis shoes. read more

DO NOT GO TO Otherwides. Terrible, Terrible Customer Service. I purchased a pair of shoes and I took them back not an hour later, unworn. I was then told by the owner she would only give me store credit. They did not tell me about the policy when I purchased the shoes. There was no visible sign at the counter. What a rip off. The owner needs to look beyond the money and see the customers side of the counter. It is unfair to not refund the money when the customer was not told of the store policy and the very least should have the sign visible. read more

Great place to buy a pair of shoes. If you have unique feet and need wide and /or large toe box they have the shoe. Jabar helped us and his is great. Don't come here if you are looking for discount shoes, they only carry good quality shoes that will last.. Top of the line fashion and many choices of styles. This is my one stop shoe store. and remember to ask for Jabar. read more

I went in on tuesday to buy slip resistant shoes for work. I have a lot of issues with my feet and have problems finding shoes I can wear for 12 hours a day. I bought some new Balance which on the box said they were slip resistant and oil resistant and the only ones they carried. I was advised not to wear them out otherwise I could not return them. I wore them around the house that night and was slipping all over the place. I knew I could not wear them for work. I looked on the receipt and low and behold it said no returns only exchanges. When I went there to return them on friday, there was a little sign by the cash register that said the same. Unfortunately I paid for them on the other side of the register and could not see it. If I was told that, I might have thought twice about buying them. I was never told anything. The guy was very rude when I brought them back and said if I was in more dire need or 80 yrs old he might have written me a "pass" to take them home and try them????? Really???? You don't know my situation????? You lost a customer and a referral. I wil never refer anyone to you. Obvioudly, guest satisfaction is not in your vocabulary. read more