Great customer service! Very efficient and kind. I needed a new battery for my iPhone 11 Pro. The…read moreowner diagnosed the issue and had my phone repaired in less than 30 minutes. He is very honest and professional. It's clear that he is passionate about his business. The pricing was fair, and it was actually more affordable for me to bring my phone here than to bring it to the Apple store. There's also free wifi available to customers who need to wait in the lobby for their repair to finish. I would return for any future repairs!

Second time I wanted to use lightning phone repair. Called first and discussed my broken iPad…read moreglass. He asked a bunch of questions and said it would be better to replace However the iPhone glass case was replaced the same day after a call and his price was in step with other stores The value was he was available and a nice clean environment. Pleasant customer service

This is such a great small business to support, and most importantly, they are excellent…read moretechnicians and get the job done with no B.S. and lickety split. YES- You want to do business with Redding Smart Repair! They have the training and the parts supply-chain connections to fix our hardware efficiently and competently. THANK YOU, Redding Smart Repair! Seriously- you ordered, received, installed, my replaced laptop screen MUCH faster than I was expecting. YOU TOTALLY ROCK! Thanks for your expertise and professionalism. Ten stars!!

by law they are supposed to put it IN WRITING if they are going to use generic non OEM parts. The…read moredo not do this BUT they charge the price of the official OEM parts! They also do not do diagnostics after their work to make sure things work. The employee David asked for my son's pass code which is shady and security risk and also said I should not turn on "maintenance mode" which is for Samsung phones for security and privacy when getting repairs done. All of this has been super shady and dishonest. Then he lied saying he told me on the phone it was not official parts... which is a lie because he did not and the law still says it has to be in writing. Seems they have shady cons going on here. Another store down the street charges the exact price they charged me but for the official OEM parts! Do not appreciate having my time and money wasted.

I have nothing but good things to say about the team at Shasta Computer Repair! I haven't had a bad…read moreexperience yet and I do a good bit of business with these guys! Awesome customer service. Great central Redding location. Quicker turnaround than competitors. Good pricing. Clean office. Professional staff. If you need your phone or mac repaired I highly recommend this company and the biggest reason why is because they are in it to help you and they don't mess around and try to sell you parts you don't need. Very trustworthy people here!

My laptop started having connection issues out of nowhere, I tried to do the simple things that…read moreusually fixes minor issues - rebooting, resetting and restarting everything. It was out of my expertise at this point so I searched for an expert and called different places before finding Shasta computer repair and I am very satisfied, he let me know what he was doing every step of the way in the end I had to replace the wifi card which he was able to do same day because he had some extras. Very affordable compared to most of not all the places I called. Over all very delighted and would recommend to anyone

Joshua did an excellent job at fixing my phone, I had severely broken the phone screen. He met me…read moreat Starbucks. I knew immediately who he was. Looked very professional. It took him about 20 minutes and he fixed it right inside the coffee shop while I sat at another table and worked. He even took the time to see if there were any other issue with my phone. Call him, he even worked around my schedule! Great service!!

From the owner: Unlike most shops, I don't want you to lose all your valuable information and data by settling for…read morea replacement device or by dropping off your mobile device to a shop that forces you to hand it over for hours for something as simple as a screen repair. I am a mobile repair technician specialized in iOS Apple & Android device repairs such as iPhones, iPads, iPods, and Samsungs. Most repairs are performed right than and there on the spot in front of you and takes roughly 25 minutes to complete.

If an employee is on their phone, I'll walk on by until I locate someone who wants to do their job…read more Yesterday, I went to Best Buy for a specific HP Chromebook. I overlooked a young man on his phone, who merely gave me a sideways nod. Nearby was a young woman, perhaps in her early 20s, who smiled at me and sincerely asked whether I needed help finding anything. Her badge revealed she was Anna. I showed her the laptop my son sent to my phone. She immediately recognized this model and asked me to follow her. I was excited to see this much-needed version in person. I asked Anna whether it was in stock and she said she'd check. Anna went to the stockroom while I texted my son in the Bay Area to inform him I finally found the exact one he recommended - and it was reduced by $200.00! A few moments later, Anna returned, holding the box, and exclaimed joyfully, "I found it!" After completing my purchase, I informed Anna I wanted to speak with her supervisor to share my favorable experience with her. She told me his name is Justin and provided a description of him. I relayed to Justin how wonderful, attentive, alert and prepared Anna was. She made my time at Best Buy 100% positive by demonstrating she is someone who wants to do their job.

Best Buy in Redding, California is by far the best Best Buy location I have ever been to. Their…read morefearless leader Aaron, the general manager, is a true class act and a kind and fair gentleman who helped me out in my time of need. He did something most people would not do. The service is excellent and the products are excellent. I can also say that Destiny in the electronics sales department was knowledgeable, kind, and she truly deserves a promotion and a raise. This place is clean, classy, and offers some of the best products at discounts and sale prices you will not find on Amazon or directly through manufacturer websites when they sell direct to customer. So do yourself a favor, save yourself some money, and have a good experience while you are at it. Please tell Destiny I said hi, and please tell the general manager, Aaron, that I give my best and appreciate men like him who are still around, along with customer service associates like Destiny.

Brian was very helpful! Had a small issue with my phone and he took care of it in record time…read more Thanks Brian!

I shy'd away at first when looking for someone to fix my son's Samsung phone screen and then…read moremonths I inquired about battery issues for my grandsons ride on truck. Well Mark and his team at Batteries Plus in Redding are my go to battery vendor now, no more online. They repaired the not working Samsung phone, its screen replaced among other improvements while they had it open in 2 hours. In addition helped me with 2 on line toy truck batteries that failed after 3 months, testing and evaluation twice and got me set up with new batteries and a 1 year warranty. My son, grandson and I are very thankful. Satisfied Customer

Avoid both of the (Cell Gallery Places in the mall) the owner ownes both galleries! Owner is rude…read moreand they will rob you! Do not support these companies! They are liars! They are thieves ! Overpriced & cheap products! Negligent customer service! They will sell you cheap product & after it breaks they refuse to replace or refund your hard working money. These scums at both Cell Galleries are scammers! They got over on my elderly parents wanting to buy cell cases and glass protectors for their phones. They sold them wrong size glass protector and a broken phone case. I drove 3 hours to ask them for refund since they declined my parents a refund. They scumbag owner was verbally disrespectful and startto loose control after I asked him to exchange items after he declined refund. My parents spent $80.00 there and he said customers are never right at his cell phone gallery's and not to expect fairness or professionalism there since he clearly doesn't know how to treat any customers spending a lot of money at their so called establishment! I recorded video of this coward stating that customers are never right, he doesn't care about reviews or how he treats elderly customers! Avoid these robbers! They sold my parents falty and damaged products and refused to have integrity , he is dishonest, unfair and disrespectful to his senior customers ! Zero Stars for stealing $80 from my senior parents! All I asked was for fair exchange and he declined.Now I want all my parents money back! $80.00

It's a good retail cell phone accessories store. They have…read morevery much everything you need about your cell phone.I bought one cell phone cases & one temper glass. It's a fair price I am recommended all my friends & family .

I had a horrible experience with the 611 customer service they made me run around hung up on me and…read morehad me go back to the store 3 times. I was more agitated and heat with each trip by the time I got to the store I was yelling profusely at the person on the phone and in store.KIWI HANDLED ME LIKE A PRO! She was calm and understanding. Got us our pin told us about corporate location cause they can do what they can't , and put up with my yelling at the person on the phone. She new to the company but shes amazing and knew her stuff! Thank you Kiwi!

This is simply a warning to stay away from T-Mobile! I would have to say this has been one of my…read moreworst experiences with cell phones! Very very long story but they fully took advantage of me and said it was my fault that I ended up with a new phone that I did not need! Go figure! I simply believe them when they said I didn't have any other options but to use insurance or buy a new phone so it sounds like they just needed a commission! This is the final and last straw, there has been so many problems with T-Mobile it's beyond ridiculous! And to boot the service has been horrible! And when I'd mentioned it to a friend they said oh my gosh I've been scammed in the same way My T-Mobile! They say they have customer service but I haven't experienced that at any level... So please take your business somewhere else!

I was SOOO impressed with the professionalism and efficiency of Rebecca. The repair was very…read moreimportant to me, and it was handled meticulously and perfectly. I could not be happier and strongly recommend this business for any of your mobile device needs. They keep their word and work with dedication and care.

My android overheated and would not turn on. I wanted my pictures so I took it to the location on E…read moreCypress. This was August 2024. They said it would be ready in 2 weeks. Then they needed a USB that would hold more. So I purchased one and took it in. Over time, I kept calling not getting a hold of Jarod, excuses or no response. I started going by and couldn't catch anyone there (closed). Finally after a year, Jared met me and showed me pictures. Not mine. They were in NY & people that I didn't know. So, he said he would get back to me. I've even contacted Corporate and they said they would help. It's been 2 years and nothing. Oh, by the way ubreakitwefixit was closed for good! I have mother/daughter vacation pictures on that phone - memories!! These people used to be Shasta Computer repair. Don't deal with them no matter what their name is!! Terrible service and correspondence! Sad L.