I took two large screen tv's here. They couldn't fix either one, but they DID manage to severely break the second one. It WAS a flat screen TV, but came back a concave screen. I had this second tv a little over a year after it was delivered by Best Buy. I didn't want to inadvertantly break the set taking it to the shop, so I had Circuit Pro pick it up and re-deliver it. When they brought it back I immediately noticed it was no longer a flat screen. The back metal cover in back was buckled and the black plastic trim strip along the top edge of the screen was now white from having been flexed. They tried to claim it was that way when they picked it up and that I was aware of it! That's laughable, since I and my partner (who is a collector and highly observant) both thoroughly examined the set upon delivery from Best Buy and it was blemish-free. Also, if the guys from Circuit Pro noticed this serious damage upon pickup, don't you think they would have logged the damage on the pickup receipt? Obviously they would have, if the damage WAS already there. I tried to resove the situation with BBB and they refused to settle the matter through BBB-sponsored arbitration. Think twice before taking a set to these disreputable characters.
Oh, btw, they refused to listen to my advice when they couldn't find the problem with this second set. I am an expert electronics engineer, now retired from my high-tech electronics firm I owned and ran in the Bay Area. I told the guys at Circuit Pro what they needed to look for since the set wasn't failing in their shop. Obviously it had to do with the internet connection, or, less likely, a line voltage difference. I tried to get that through to them three times, but they ignored me every time and finally brought the set back - broken. I disconnected the wireless internet adapter here and the set hasn't failed now in over 5 weeks. It was failing every night before that.
Don't take your equipment there unless you enjoy being called a liar and having to sue them when they break your "baby". read more