John was amazing! John squeezed us into his schedule, knocked out the installation of our solar…read moretube and definitely brightened up our day! John has such good energy you can't help but smile. He was so easy and friendly to work with! Honestly, one of the best experiences during our home remodel! Highly recommend!!

Just confirming that five years on, nothing has leaked and everything still looks and works well,…read moreso I can confidently say the installation isn't just nice to start with, it holds up too.

My go to appliance store. The prices are always the lowest but more importantly they are so honest…read morethat there is no need to fact check them. No hard sell or following you around. 100% consistent for many many years.

Buyer beware! You need to do some serious research before purchasing anything at Appliance Direct…read morebecause the staff is either not knowledgeable or not honest. Store was clean. Staff were friendly. The crappy part is that we came in asking for an electric stove with an air fry function and rapid boil. The stove they had us go with was supposed to have those functions, later found out that both functions are a gimmick on that particular model. Definitely feels like we were scammed. BUT the price was fair and the delivery was great.

I feel it is important to acknowledge good service as well as service and products that do not…read moremeasure up. Today, Junior installed a new thermocoupler on our Bertazzoni range. He was prompt, courteous, and thorough, and now our range is finally operating as advertised. Thanks Junior!

A very professional service & repair gentleman named Doug came today from Carmona's to repair our…read moredryer. He was very respectful, obviously very knowledgable and experienced, and shockingly efficient, besides refusing to step into our house without wearing shoe covers, env when I told him he didn't need to. He had our dryer disassembled all the way to having the drum out, stepped out to his truck to get parts, and had the whole thing put back together in no time. My only regret is the hours I spent trying unsuccessfully to fix it myself before I got smart and called Carmina's.

Although I didn't have the problem I thought the water wasn't draining as I thought it should've…read more The Technician explained the newer washers like mine! He did the Test it was fine! And then paid the service call.

In December 2020 we visited Appliances Direct to look at washing machines. The owner recommended we…read morestay with the one we had because it was a great unit! How refreshing! When we needed to replace our dryer, we went back. No sales talk, competitive prices, he just asked what features we wanted and showed us what was available. Within 15 minutes we were done. The unit was delivered in about a week by two great installers, Josh and John. Installation was smooth, speedy, and efficient. Awesome service!

I bought a vacuum from Hokema's 20 years ago, I still have it. Service is fantastic! The staff is…read morealways willing to help and answer questions. I would never go anywhere else to buy a vacuum for my home. It's very apparent it's a family business! Thanks Hokema's!

They did a great job on my vacuum, quick turnaround and reasonably priced. I would recommend this…read morebusiness.

Tried contacting this business but the phone number is no good. There is no listing in the yellow…read morepages. Out of business?

Great service; came the same day I called. He was so polite and even gave me a quick education on…read moresome little things with my washer and dryer. Would definitely call him again and definitely recommend you give him a call.

First of all I have a long history with computers. (Yes I'm old) a CVA took my ability to do a lot…read moreof my own things. I called the Geek Squad for an in home call to set up my hp 6001 printer. Steven responded and had everything up and running in short order. I've been playing with computers long before man went to the moon. ( First time)

Purchased a computer a week and a half ago. The sales tag stated it had a 3 year parts and labor…read morewarranty. When I logged into the computer, it only showed a one year manufacturers warranty. Have been trying for over a week to get this resolved and I either get sent to corporate's call center, disconnected, or no one follows up after they say they will.

I have couple rental properties in the Shasta county area... I'm currently living in the Bay Area…read more I had an issue with a washer machine that stopped working at my Shasta lake property.... the tenants wanted me to replace it... but I called Tom's appliance and they were very straightforward!!! They told me the cost to give it a look over and the process going forward... they were able to fix it at a very reasonable fee.. this is a great business!!!

The lake of professionalism leaves me astounded. A simple repair has become a nightmare. I was…read moretold parts were available and would take about a week to arrive. After numerous futile attempts to get more information on when they would be back, I finally got Tom on the phone and asked why he told me one week, and then it was a month. He took offence and canceled my appointment. I have been waiting since the middle of November for my 18-month-old Whirlpool washer to be repaired. Now the process starts all over.

Best service ever 2011. I'm trying to reach him again to…read morefix the same problem he fixed 15 years ago. He and Maytag are quality. Heartbroken his phone number is no longer in service.

Tony provides quick and affordable service. I have used him for years for all my properties. He is…read morereliable and honest. He explains what is the issue and pre-quotes any repairs or even has recommended I buy a replacement when the repair cost doesn't make sense. Highly recommended.