Tom at appliances Direct was great to work with he helped me find a perfect Refrigerator and…read moredishwasher for my elderly mom ,the prices were more then fare I highly recommend them ,the delivery was right on time and they were very helpful and accommodating for my mom who has dementia, as a business owner myself I will definitely be returning and recommending them

My go to appliance store. The prices are always the lowest but more importantly they are so honest…read morethat there is no need to fact check them. No hard sell or following you around. 100% consistent for many many years.

Ashley was super welcoming, helpful and knowledgeable. Her adept familiarity of the brands matched…read morewith our needs helped us to select a refrigerator and dishwasher. A shout-out to Jacob and Dakota, the techs who delivered the two appliances. Friendly chaps indeed. They did an amazing job installing both items and explaining their functions.

Just had a refrigerator delivery from Carmonas. Great…read moreservice from the two delivery men. Justin made it happen on very short notice. Everyone in the store is great to work with. I've bought appliances from Carmonas for the last 50 years. Always had top notch service.

Although I didn't have the problem I thought the water wasn't draining as I thought it should've…read more The Technician explained the newer washers like mine! He did the Test it was fine! And then paid the service call.

In December 2020 we visited Appliances Direct to look at washing machines. The owner recommended we…read morestay with the one we had because it was a great unit! How refreshing! When we needed to replace our dryer, we went back. No sales talk, competitive prices, he just asked what features we wanted and showed us what was available. Within 15 minutes we were done. The unit was delivered in about a week by two great installers, Josh and John. Installation was smooth, speedy, and efficient. Awesome service!

I have been a customer of Hokema's for several years. They know their stuff and their expertise…read moreservicing sewing machines and embroidery machines is second to none. When it came time to have both my mom's old Penncrest sewing machine and Babylock 6-needle machines serviced, I opted for an in-home visit from JD, their tech. In a word, the experience was great. I live up in the mountains and JD had close to an hour's drive to get here. He spent most of the day working on my machines, so I got to see what people who drop their machines off at the shop don't. His attention to detail was truly impressive. I love learning the backstory on things and he was generous in explaining what he was doing, why and how I can better care for my equipment in the future. Our discussions ranged all over the place with JD giving me fascinating insights into my machines, his training and how Hokema's operates. In turn, I told him about my soil and plant projects and new tractor. I was tending to our greenhouse, potting up seedlings and mixing natural amendments into a custom soil blend. I cruised in and out, telling him about my work and he proved to be surprisingly interested and knowledgeable. It made for a day of rich education both ways. When it came to Mom's zigzag sewing machine, I debated spending the $100. These machines were sold by JC Penny a long time ago and I'll bet it cost a mere fraction of the servicing price when it was brand new. But Mom was an excellent seamstress and she did all of her later work with this machine. I knew it was worthwhile to have it cleaned and adjusted, especially since newer machines tend to be poorly made. Mom's been gone a long time, but I got a chance to reconnect with her as I watched JD work. After he'd completed the mechanical portion, he thoroughly cleaned the exterior, even removing some tape that was on the base and wiping down the entire cabinet. I know Mom appreciated it and so did I. When I mentioned a tension question I had with the antique Singer treadle sewing machine that goes all the way back to my childhood, JD offered to check it out, too. He proved to be as knowledgeable on the treadle as he was on the others, assuring me the tension was just fine but Hokema's can still provide parts if needed. He has an abiding respect for all of the machines that provide his income and it shows. My sole complaint is JD didn't show up wearing a mask, nor did he ask whether I'd prefer it. We're in the 2nd year of the C-19 pandemic and both my husband and I have been exceedingly careful in limiting our contact with others. We trust science and have had both vaccinations and are past the two-week period after that may help resist infection, or I would have sent JD packing before he ever got started. I'm glad I didn't have to. I enjoyed our discussions throughout the day, even hearing why JD's not keen on getting vaccinated. I disagree with him and hope he comes around. To end on a high note, I loved learning that JD and Hardy (Hokema; the owner) are dog people, as are we. JD and I shared rescued dog stories as our dog, Bufant, wandered in and out of our cabin. Dog people rock, as do thorough technicians. This means those 5 stars in my rating are doing double duty. Job well done, JD. Thanks!

I bought a vacuum from Hokema's 20 years ago, I still have it. Service is fantastic! The staff is…read morealways willing to help and answer questions. I would never go anywhere else to buy a vacuum for my home. It's very apparent it's a family business! Thanks Hokema's!

Great service; came the same day I called. He was so polite and even gave me a quick education on…read moresome little things with my washer and dryer. Would definitely call him again and definitely recommend you give him a call.

Moved into a new house and brought my old washer and dryer. The dryer needed to be converted from…read morepropane to natural gas and hooked up. Robert came over on a Sunday so I didn't have to take time off work for no extra cost. He converted my dryer to natural gas, and hooked up both my washer and dryer quickly. Customer service and satisfaction is clearly a priority to him. Couldn't ask for better service. Thank you Robert!

If an employee is on their phone, I'll walk on by until I locate someone who wants to do their job…read more Yesterday, I went to Best Buy for a specific HP Chromebook. I overlooked a young man on his phone, who merely gave me a sideways nod. Nearby was a young woman, perhaps in her early 20s, who smiled at me and sincerely asked whether I needed help finding anything. Her badge revealed she was Anna. I showed her the laptop my son sent to my phone. She immediately recognized this model and asked me to follow her. I was excited to see this much-needed version in person. I asked Anna whether it was in stock and she said she'd check. Anna went to the stockroom while I texted my son in the Bay Area to inform him I finally found the exact one he recommended - and it was reduced by $200.00! A few moments later, Anna returned, holding the box, and exclaimed joyfully, "I found it!" After completing my purchase, I informed Anna I wanted to speak with her supervisor to share my favorable experience with her. She told me his name is Justin and provided a description of him. I relayed to Justin how wonderful, attentive, alert and prepared Anna was. She made my time at Best Buy 100% positive by demonstrating she is someone who wants to do their job.

Best Buy in Redding, California is by far the best Best Buy location I have ever been to. Their…read morefearless leader Aaron, the general manager, is a true class act and a kind and fair gentleman who helped me out in my time of need. He did something most people would not do. The service is excellent and the products are excellent. I can also say that Destiny in the electronics sales department was knowledgeable, kind, and she truly deserves a promotion and a raise. This place is clean, classy, and offers some of the best products at discounts and sale prices you will not find on Amazon or directly through manufacturer websites when they sell direct to customer. So do yourself a favor, save yourself some money, and have a good experience while you are at it. Please tell Destiny I said hi, and please tell the general manager, Aaron, that I give my best and appreciate men like him who are still around, along with customer service associates like Destiny.

Thursday afternoon 8-6-26, 2pm, 101 degrees while prepping to leave for vacation on Friday I…read moregrabbed a cold water out of our side by side refrigerator in the garage, except it wasn't cold.... The water was Luke warm. Upon inspection the freezer was defrosting, outshine popsicles were literally running down the inside! We called Tom's Appliance repair. The Technician (Brad) told dispatcher he could swing by before end of day and look at our refrigerator. Meanwhile we emptied everything that was salvageable ( flight of the bumblebee) into our coolers to try and save what we could . Brad came less than 2 hours after the first call, troubleshot the refrigerator ( older fridge) actually had the failed part in his vehicle, gave us an estimate and proceeded with the repair. Within 3 hours of our first call, the refrigerator was repaired and blowing ice cold again! I cannot say how much we appreciate the professional treatment by Tom's. Beginning with the first call to the dispatcher who bent over backwards to assist us, to Brad coming and saving our bacon, literally. We have always been happy with Tom's service but, this was OVER THE TOP. We cannot thank the employees of Tom's for the extra effort put forth to help out a customer. Truly Service with a "Can Do" Attitude!

We were so impressed by the team at Tom's Appliance. Our freezer was throwing an error code and we…read morewere referred to Tom's Appliance for service. Brad came to our home, accessed the problem (compressor fan) and recommended a temporary solution to keep the freezer equipment cool while our replacement part arrived. Part arrived roughly a week and they quickly set up a date for an install. Fabulous customer service, Strongly recommend these good folks!

Best service ever 2011. I'm trying to reach him again to…read morefix the same problem he fixed 15 years ago. He and Maytag are quality. Heartbroken his phone number is no longer in service.

Tony provides quick and affordable service. I have used him for years for all my properties. He is…read morereliable and honest. He explains what is the issue and pre-quotes any repairs or even has recommended I buy a replacement when the repair cost doesn't make sense. Highly recommended.

While wandering the depths of Lowe's and having no luck locating my much-needed items, I heard a…read moreyoung man's voice call to me from afar. I was astounded someone was attentive, had their head up and focused on me, a middle-aged woman pushing my cart through one wrong aisle after another. My sights were set on gathering the necessary parts to put my childhood canopy bed together for my next home's guest room. I needed 16 parts and although I had no idea how I'd put them together, I began by purchasing what I needed. Once the young man was standing at my cart, complete with a ready smile, I showed him a photo of my precious project. His badge showed me his name was Kayden and I imagined he was in his early 20s. With hope, I told Kayden I needed those pretty little toppers for the canopy. He immediately knew their name: finials. He politely waved his hand and motioned for me to follow him. Once at the end of an aisle I didn't realize existed, Kayden showed me the array of reasonably priced finials and asked whether I had any more questions. I thanked him and assured him I was all set. After spying the finials I had to have, I noticed there were only three and I needed four. I wove through the aisles once more in search of Kayden and finally tracked him down. I showed him the finials, resembling the ones from my childhood bed, he said, "Oh, we have plenty of those!" I assured him he was wrong and let him know the hook was empty. He grabbed hold of a 100-foot-high lift and made his way to the top of the rafters. Within moments, he handed me the finial I needed to complete my set. I asked Kayden if I could write a Yelp Review for him and he said he'd be honored. Everyone who shops at Lowe's will do well to have Kayden in their corner. He makes one's dreams come true.

Selection is good! Most of the time you can find someone to help., not in the cabinet, door, or…read morewindow area! My biggest problem is the amount of junk all up and down the isles. Carts with product on them. Boxes of product up and down isles to the point of two people cannot walk down an isle towards each other without someone having to back up and move or go around something. Especially when you have a basket or a cart. It is absolutely ridiculous, the reason I stopped shopping at the other store is for this reason. You need to un junk your isles!