They got me in right away for tires and a small repair when I had a problem when passing through…read moretown. The parts are fairly priced, and they have both budget and high-quality parts in stock. They provided more value than they charge me in labor helping me diagnose brake problems and a bent axle.

Steve and his crew saved my ass !…read more Had a wheel bearing burn out on I5 (spotted in time due to trucker flashing me till I pulled over). Call mobile RV repair tech who suggested I call Redding Trailer Rental. Got towed here, and Steve and his crew got to work right away and had the bearing replaced and a new drum fitted in under 2 hours. I was about to head out and noticed a frayed 7-pin electrical cable, which they were able to replace in no time also. Cannot recommend this business highly enough. Very reasonable price for work done. Friendly, fast efficient service.

During the sale everything went smoothly then I had a couple of issues after the sale that were…read morethey helped me with. Thank you!

I purchased a dump trailer sometime a go it is one of the best things I have ever purchased. I use…read moreit constantly and did not know how much I needed it until I bought one. They are easy to deal with and did everything they said they would. The 16' PJ trailer I purchased is amazing quality and has never given me any problem except that everyone once to borrow it constantly.

We brought our tractor in for its 400hour service. We were given the impression that it would be a…read morefew hundred dollars and that would have been fine. Boy were we shocked at the bill! 980$ ! ! ! FOR A SERVICE! That's just oil filters lube and checking lug nuts. 225$ pre hour in labor which came to 675$. WE WILL NEVER GO BACK. Shame on them for price gouging.

So ... I live over 170 mi from this business. I've been…read moreconsidering the purchase of a Kubota Tractor for my 1 acre mountain home for several years. I've used another brand for some time. I wanted a Kubota. The "local" Kubota dealer (40 mi away) was my 1st stop. I gave them my parameters and my budget. Over 2 months they gave me quotes that were too high and not close to what I wanted. They weren't truthful with me and tried to only sell me what THEY had in their stock. I was driving north on Inst 5 with my wife, discussing my frustration when she said, "... well, are they the only Kubota dealer?" On a whim, she Googled Kubota dealers near me. Up popped Nor Cal Tractor Sales ... (these guys are all part of the same company) ... in Redding CA and they were 10 mi ahead and right off the highway. We walked in, dressed for "Lake Time" and their sales rep (Kris B) was immediately accommodating. I told him my saga and what I had been looking for. Model numbers etc. That's where I learned I'd been misdirected. Kris pointed out the models I was asking about were older and no longer available. They didn't even have them in their rental fleet any longer. Then he showed me the new model ... the one the other guy told was so new they couldn't even get one for 6 mos. ... he had 4 of them. I had given him my budget already, remember? He came in $4k under!!! Then ... cherry on top ... he delivered it for $200!!!

I wish I could give these people ZERO stars. Purchased a brand-new RV from them. Used it one…read moretime; rest of the time it was at our home, covered. Took it in for a minor repair and it sat at their repair shop for EIGHT, yes EIGHT MONTHS!! During that time, it was damaged, left open, and by the time they returned it to us, the interior walls were covered in black mold. All we got was the run around from them about the company changing owners and high turnover in the service department. Tried contacting the corporate office but was constantly referred to one of their retail stores in Idaho where no one knew anything about this. If only their bullshit was worth something, but we got screwed big time by them. NEVER DO BUSINESS WITH THESE PEOPLE!!

Better build and service. Service and sale is crap. Took in for service and didn't do much. Waited…read morea long time for parts and still did not do anything.

It took forever for someone to get on the phone. I wound up having to go another business. Answer…read morethe phone!

Very quick to respond to emails when other tractor companies wouldn't. I purchased a tractor from…read moreDave's and dealt with Justin. His customer service was excellent! Always responded to emails, phone calls, and questions. It made for a very smooth transaction. When Justin was out, Josh gave me the same great customer service. I'm looking forward to future relations with Dave's Tractor even though there are closer dealers within a couple hours, I'll drive the five hours to be treated well.

Stacy Rutledge in finance seems to be dodging calls and not returning messages. After explaining…read morethe circumstances, I asked the receptionist if I could hold until she was free and was flat out told no, I would have to leave another message since "Stacy is busy." I guess if you aren't actively making a purchase, your calls no longer matter. I was able to instantly get a hold of finance before our purchase closed. I live about 5 hours away and work full time so really can't swing a quick pop-in, but might have to find an excuse to travel to Anderson to have my questions addressed. Maybe someone will get back to me after this review since nothing else seems to be working. Aside from this weeks-long run-around, the rest of my experience was great. Spencer in sales was awesome and worked quickly to help us with our purchase, always responded to our questions - even if he didn't have an answer at the moment, and really went out of his way in providing excellent customer service. Spencer gets 5-stars!

My family and I came in to see what was on the lot! No intention of buying anything that day. It…read morewas raining hard, our umbrellas were trying to blow out of our hands, so windy. MR. Steve Glarson was our salesman. He got my mom an umbrella and proceeded to show us what was on the lot. The options we were showed were phenomenal and so much more than we dreamed for ourselves. The possibilities and adventures flowing through minds. We left there with so much to think about and can't wait to purchase our new travel trailer soon. And hope to have Steve as our salesman when we do pull that trigger! Thanks for the experience, we will definitely be back when were more serious buyers!

Update: it seems it should be expected that there's stuff wrong in all brand new campers; not the…read morebrakes! However rude the sales manager was, the service guy that came from home and fixed them so we could leave was super appreciated. So I wanted to improve my feedback. He would not apologize (claimed he had) and he admitted tuning me out when I called back the day after buying it with more broken trailer issues. He casually Suggested I make an appointment with service for warranty work. He also considered himself an expert on customer service and trains the staff so that explains why they were all so rude. We weren't told to expect one that was broken with tons of things wrong and that it was buyer beware. Which was the sales staff attitude when we found broken things. We were told to expect that everything we've been gone over and be perfect when we got there. Don't believe this! Inspect your camper carefully, bounce on the beds, check the drawers, give it a once over for sure so you can get it fixed as a priority to close the sale instead of after you leave. Do not have faith they will go through everything and make sure it's perfect as I had been told. We found later pre wiring is missing for the backup camera, the upper bunk was rotted and broke with light weight on it, and so forth. We should have checked all the outlets, the AC, everything! Make sure the fuses are good that the inverter isn't broken, look for missing and broken trim, door and drawers that don't work or latch. Look for rusty or stripped screws as there was trouble hiding behind these clues (the rotten bunk had rusty screws for example). Warped boards could indicate leaking windows, watch it get leak tested if possible before you leave. Plan enough time for a return trip in the event your camper needs more than quick fixes as well. Don't plan on leaving with the camper and it will go easier when you find all the problem's.

Zero customer service, cheaply made trailer, screwed up paperwork, sent plates to wrong address ,…read moreeverything inside a brand new Jayco barely used is constantly needing handyman fixing from poor craftsmanship wouldn't tell anyone to buy a trailer here

My new Class B (under warranty) was with them for many months. Eventually it was partially fixed…read more However, I did all the work. They followed up on nothing. I ended up talking to the manufacturer, to the charging system vendors and finally the lithium battery manufacturer, all their job. I negotiated getting the batteries replaced as well as having the manufacturer pay for the install. Luckily I could stay with a friend so I had a place to live. I was down 4+ months because of their incompetence. On the day I picked up my "finished" van the control pad that controlled all the RV functions wasn't working. Luckily my phone had an App that did the same thing so I left and had it fixed at another dealer when I got home (NC). Jess my service writer was very nice. However, he seemed to not read email or listen to his voicemail. Communication was horrible. I lost so much time because of his lack of follow up. Although BC/BD did the physical work, I did everything else. I was a 40 year supply chain and manufacturing guy so I was capable. I'm not sure someone who didn't have those skills would have gotten it done. In the end I asked Jess for email copies of the service record showing when the batteries were replaced. I've sent him 3 messages over several months to remind him. They never came. Par for the course. BC/BD was a horrible frustration.

I experienced smoking brakes on my 2016 Micro Minnie TT coming into Redding on Hwy 299 where there…read moreis an 8% downhill grade. I have a long way to go yet, so was nervous traveling alone & wanted to get it checked out. I also had a rubber seal fail on my pop-out. They were able to get the parts in & get me fixed up within a couple days! (& they were swamped with other repairs!) Awesome communication, very helpful, went above & beyond to help me out! Highly recommend Blue Compass RV Repair for any service needs you have.

If I could give 0 stars I would!! DO NOT GO TO THIS MAN, I paid him for a service that he never…read morecompleted. He has every excuse to give on why he can not do the job he's paid for. TERRIBLE wouldn't even refund me. Had to bring law enforcement into situation.

Horrible! All talk and then swindle! Be careful... don't use this guy... came to fix problem with…read moreRV heater... didn't fix it AND switched out the perfectly good control board with a broken one... when called back.. came back out to figure out problem then never came back to fix or offer otter solution... scammer!!!