We stopped by to see about a Bonsai plant for our grandson. The lady that helped us was very…read moreoutgoing and helpful. Even though she did not have any Bonsai, she informed us where we could find them. Very outgoing and helpful. This is why I will be back.

I just move to the area and found out about this place seem like a good place when I was there last…read moreweek. I was just looking around and saw something I like but I couldn't get it at the time but the person that work there said they were going to give me a 20% off which was not bad I wasn't looking for the discount was willing to pay for the price listed. Came back with my truck to pick it up the following few days and supposedly the owner didn't stand by there discount. I was very upset and he wouldn't even offer an apology or anything. But I just went ahead and pay for it full price because I felt bad for the worker already put it in my pickup bed. I didn't care about the discount it was the principle of it. I would never go back to this place..

First of all I wanted to say what a nice person Al is...he makes you feel like an old friend right…read moreaway. He is so knowledgeable about plants and trees. It's nice talking with someone that knows what they're talking about. Luna Gardens prices are good and i like knowing Im helping the small business as well. Go see Al and you will know what I'm talking about :) Al is helping me turn my property a garden sanctuary a few plants and trees at a time Kevin W

They did not have the specific blueberry variety I wanted in stock, but quickly sourced it for me…read more Very friendly staff as well.

This was an amazing grow store,. Always a very helpful staff. However they have closed their doors…read morein Redding and their closest store is in Chico.

This store has a great selection and the reason I found it is because the Other Roots store didn't…read morehave what I needed and the clerks weren't that interested in helping me even though I'm a local repeat customer. So I found this gem on the net and it's even closer to my neighborhood than the Other store. Found the place was easy to find and the clerks were friendly and knowledgeable. the bonus is they had the nutrients I was looking for. For old school friendly service and great pricing and selection I'd suggest these guys all day. thanks, Jim K.

It is now 2:00am, and I am still awake thanks to Northern Roots "security system"…read more I live in the neighborhood behind them. Several months ago they installed a new security system to deter break ins. It is motion sensored, and I'm assuming gets set off constantly by the stray cats in this area. When it first started it scared the hell out of me and my kids. We thought it was police with a megaphone on our street. Then we thought it was maybe someone driving by with a megaphone trying to play a prank. We couldn't figure out where it was coming from. After checking in with neighbors, we figured out it was coming from Northern Roots and was also becoming a huge nuisance to all of our neighbors. I went by the business and let them know what was happening. The employees argued with me for a bit about it before agreeing to let the manager know and also informed me they wouldn't do anything about it. I asked them if they would at least have the volume turned down. I was informed "that's not how it works." Months later now all through the night and weekends it goes off constantly. "YOU ARE TRESPASSING! PLEASE LEAVE THE AREA. THIS AREA IS UNDER VIDEO SURVEILLANCE AND YOU HAVE BEEN RECORDED!" Constantly. Since earlier this evening and still continuing it has been going off every 1-3 minutes. I called the non emergency line and made a noise complaint an hour ago, but I doubt they can do anything until the business is open again. It's keeping me awake. I have to take kids to school early in the morning. Roman has to work early. I am losing my mind. So I'm going to leave reviews everywhere I can since Northern Roots doesn't seem to care about how big of a nuisance they are to their own community. Please keep this in mind next time you are choosing a hydroponic store. I will happily remove my reviews when they get a different security system. (In the time it took me to write this post, I documented how many times it went off...it has gone off TWELVE times)

Awesome locally owned store, John is an amazing person that can help you with all your growing…read moreneeds. These guys know what they are talking about and are happy to answer any questions that may arise. Thanks for all your Help Northern Roots!! You have a lifelong customer!!

I live up the street from this store so I come here quite a bit for my gardening needs. From the…read moreminute you walk in, someone offers you their help and if you you need advice they're very knowledgeable. I ended up getting some fiskars, a drip irrigation timer and some trays for my starts.

Knowledge in products is definitely key when running a business, especially a hydro store in when…read moreyou are dealing with sometimes not so forgiving plants. If you DON'T want a mom & pop shop feel go here because this store is straight corporate. Customer service is just a skim across, shoving products in your face and encouraging to buy un necessary stuff. Besides this recent experience, I've called in the past to see if they had certain products and by the time I go in, a couple hours away driving distance, other representatives have not a clue if they even carry it. Come on get it together, this makes the gardening world feel like Walmart. Bleh.

I prefer shopping at Lowes but they were out of an item so I came to HD. I was left very impressed…read morewith the customer service we received from .... Might've been Trevor or tanner? I feel terrible forgetting the name now but anyways, he was passing by with inventory in a cart and asked if we needed help. We really did need help so he stopped what he was doing, looked for the item then ended up using his handy phone to look it up the specific item in store to make sure it was in stock or not. HD ended up not having that specific item but the associate was able to guide us towards an alternative! I love that customer service. We didn't know of others so it was nice that he listened to what we're looking for and gave us a recommendation. It was much appreciated so thank you!

I was needing to buy a cordless chainsaw to trim some stuff in my backyard, and I looked at Harbor…read moreFreight Tools in Red Bluff but didn't find any small ones that included the stupid battery, so the next day I'm headed up to Redding here with a friend and was gonna try Home Depot. This location is on Churn Creek, just north of where it crosses the 44 freeway. Just go north past the McDonald's an it's on the left, can't miss it! Parking was easy enough. We go in and OK, where do we look for what we want. There supposed to be some staff or something to help out but couldn't get anyone. So we wander down some asiles and don't see what we want. OK, I see the tool area, so we go over there. No one to help either. I did manage to find the chain saws, really big ass ones too that might chop my foot off with. I just wanted a little hand held job. I found a couple of options, but wow, these prices are a bit high, OK, higher that I wanted to pay for something I'm gonna use just occasionally. I'm not some pro landscaper. I did look on Amazon and those prices seemed more in line for an occasional user like me. Oh, well, we outta here. I'll say service is severely lacking here, but I guess you know that going into it.

This place is phenominal--EVERYTHING you could want or need--well stocked, courteous helpful…read moreKNOWLEGEABLE employees. Definitly worth the trip !

From the owner: We are an indoor/outdoor garden supply shop, hydroponics... We are family owned and operated with…read morecustomers service being our number 1 goal!