Stay away!!! Clifford Landscape was possibly the worst decision we made - set us back financially and with time. First impression was awesome and I really liked Brick and Vicki when they came out to bid irrigation repairs. We moved to our house almost two years ago and have had things pop up broken here and there and it finally became too much to try and fix ourselves so we called them to fix multiple leaks, check the sprinklers, system, and convert to a section to drip. Initially they seemed very knowledgeable, it was when the work was done it went downhill quickly. They came out a total of four times and three of the four times there were different technicians so nothing went smoothly. Here goes:
First time - "fixed leaks" thought everything was fine, but they overcharged me for time that they weren't even here. I talked to them about it and they revised bill to match hours worked.
Second time - they converted a section to drip (went ok, but they did miss a sprinkler head and since they've done this in April there is now a leak that needs to be fixed on one of the drip parts) They also "fixed" the same leak for the second time and charged me parts/labor again. I paid, that was stupid of me.
Third time - "fixed" the same leak - said it was a new leak every time they came out, but they only dug one hole with about a foot diameter under a tree. It was a nasty leak I'll give them that, but that's why we called in the first place - they market themselves as "Irrigation Specialists". They should have been thorough the first one or even two times to catch this. They charged me for this...AGAIN, labor and parts, but this time I didn't pay labor. I told them it was ridiculous they charged me and refused to pay. They said they chose not to do business with me, good riddance, fine by me! BUT that's not even the worst part. We didn't realize it until about a month ago, but during the time they were fixing that pesky leak, they cut the electricity wire to our valve box down below by our pool. Four of our sprinkler stations weren't turning on automatically and we didn't realize why until our plants and lawn started dying. My husband finally went back to look at that leak spot (that is still dug up because they didn't fill it in when they left) and he found the severed wire underground. So, we had another guy look at it and he said that leak will never be able to be fixed because it's too close to tree roots. It was a waste even trying and would always be a band aid that would keep breaking and suggested we move the line out a foot or two and retrench it. This knowledge would have been nice to know from the beginning. Now we have to reseed our lawn, replace plants, and fix our electrical connection to that valve box. As for the original leak, three times later it's still spraying water every time the system goes off. I can't believe how counter productive it was to have them out. I wish I could go back in time and never have them set foot on our property.
Fourth time - came out and cap a sprinkler head that was missed when converting to drip system and they didn't charge for labor. Steve, the technician was very nice, I liked him, but I'm not paying for nice, I really wanted the job done right.
If you are desperate enough to still use these guys, watch the clock on them, and watch them work (one of the guys we paid hourly was sitting in the van the majority of the time writing stuff down in the shade). read more