Jackpot at Wyntour Gardens. We needed really large outdoor ceramic pots to go at the base of trellises and to add character to our yard. The selection was really limited (and ordinary) at big box stores and other nurseries we visited. At Wyntour we found the sizes, quality and character pieces we wanted. Additionally, they have a huge selection of plants, trees, statuaries, wind chimes, seeds and gardening tools. Look forward to coming back in the spring. Oh, and the cat's name is Tuxedo. He supervises. read more

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Karen the manager wanted to argue that a 3.5 gallon bucket is the same as a 5 gallon. If that's the case why do you sale a 3.5gl and a 5gl. Safest customer service I've ever experienced. read more

Really beautiful nursery with a fantastic selection of plants and gifts but WAY too expensive. I guess those that have $$$ can shop there.

Great service and selection of plants. Everyone is friendly and helpful. I was able to get fruit trees and everything for my cocktail garden here. read more

Amazing selection always enjoy walking around see what's new and of course having a bag of there free popcorn and drink.

If you're looking for a good selection of pottery and fountains... Wyntour Gardens is the place! They have a wonderful selection, most of which is on the left wing of the property but they have water features spread throughout the gardens and overage on the right side of the building. This beautiful nursery was set up nicely both inside and out with beautiful healthy looking outdoor plants, indoor plants, and trees. Perfect place to go shopping for Mother's Day, which explains why they were so busy on a Friday morning! The lack of a star is because it was difficult to get employee assistance. The few employees on site were either knee deep in moving tree's or busy helping other people. We came here looking for a bird bath (without a pump) and were unable to find what we were searching for. I look forward to stopping in at another time to browse the isles and isles of beautifully healthy plants! read more

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The employee Maria was a gem! Prices are sky high...I left! Too bad they think they can raise prices like these plants come from china!

Amazing selection of healthy plants. Of course the staff is extremely knowledgeable and helpful. They have whatever you made need to create a successful vegetable or flower garden. Sincerely, Olivia read more

The crew are pretty helpful and somewhat knowledgable, depending on who you ask. The selection is great, especially for the size of the store and the price of their products is very reasonable too. Often when you go to a local business you have to pay a little more than you would at a department store or big businesses. But I was surprised to see that the prices here weren't that much higher than anywhere else I have been. If you are a gardener or enthusiast, I am positive that you will find everything you need at a price you can afford right here in your local nursery. I am also happy with the quality of their products and I would highly recommend them to anyone who is looking for real value. read more

Wyntour Gardens is my happy place! The quality of the plants is exceptional variety amazing, and cost reasonable. I have been coming for years but recently was treated with the exceptional customer service of a young man new to me. His name is Kelly and it has been eons since I have experienced such impeccable manners, exceptional customer service and help in finding what I needed. My trips to Wyntour Gardens are an even greater pleasure now! Well done Wyntour. A+ :) read more

This plant store is the best. The employees helped me find what I needed for an area in my side yard. I'm glad they asked if I needed help because I almost bought the wrong plant. The new plant was a better price anyway. The one I picked up would've died in the sun. After talking to the cashier for a minute she also recommended a good company to help me with some landscaping and a ramp for my husband in a wheelchair. Thank you Wyntour read more

I love this place so much. It's a beautiful set up and a wonderful place to spend your time and money. Support local. This place is worth it. read more

It is nice to have a full service nursery in town. They have a great selection of plants, pots and accessories. We have found the staff to be very knowledgeable and friendly. read more

Purchased $60.00 worth of Cana bulbs, and only half of the bulbs were viable. brought unopened packages back to the store only looking for an exchange or credit back and received the most disgraceful, and disrespectful attitude from the store manager. She actually scolded me for not keeping a receipt, and not understanding how to grow the product! I owned a nursery for 20 years. Education on customer service folks: your customer does not patronize your facility to be scolded or spoken to unprofessionally. I have patronized your facility for over 30 years when George was the original owner. Since your take over Giles family, the customer service you provide is almost non existent. Your front register girls spend more time on their phones than greeting the customer! Their knowledge of your products is also lacking. Word of mouth is the most powerful advertising tool there is! I will never patronize your store again, and will let all of my nursery contacts know of this dreadful experience! Lastly, you are over priced. Shop at Costco or Walmart folks! read more

Since they have changed ownership prices have gone way up and I have had plants /trees die repeatedly and I'm tired of it. A few staff members are rude and act like their to busy to help you. Wanted some advice on a plant, a old lady that works there by the name Ellen acted like she couldn't be bothered . The place use to be a beautiful sanctuary with plants and trees and very helpful friendly staff now it's scattered and disarray with a few rude employees. Like in some of the reviews I'd rather go to other local nursery's in town and be treated better and get quality priced healthier plants and trees. 1 star rating only because I had no choice. read more

Since ownership changed, prices have gone up and quality down. Lately I've had plants die after planting them. I'll go to Gold Leaf Nursery in the future read more

Plant selection is average and the prices are on the higher end. I've had good experiences with some of the outside staff, they seem very knowledgeable and experienced. In general I don't think they're taking covid seriously, masks aren't enforced- even some staff members on the register aren't wearing masks ... read more

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Nice selection of gift items. Helpful staff. Can't wait to go back to get garden supplies and some of the cute garden statuary!

This place is AMAZING. If you're even kind of a plant person, this is Plant Heaven. We moved to Redding two years ago, but are moving back to Sonoma County today and it will be one of the top places that I will miss terribly. I will absolutely be here EVERY time I visit- probable 3-4 times a year. Cute decor, unique plants... and they are in SUCH great shape. One time, they had a Mini Monstera that they had for so long it grew to three times the size. I thought..'SCORE' and she apologized that it had sit for so long and gave me 30% off. They're just wonderful, knowledge, and have literally everything you will ever need or want. If they don't have it, they'll order it for you. read more

I love all garden centers, I would stay and shop longer if they had a decent restroom instead of wasting money on a water feature....I am sure it will be lovely though read more

Vast selection of plants, many indigenous to the area, also very helpful knowledgeable staff.

It's a fabulous nursery. The staff is great. I loved George, the previous owner, but change can be a positive. The place looks great and they have brought new life to our local nursery. We are lucky to have them. read more

I was shopping with my husband and our dog (on a leash). At the checkout stand, I was standing back so my husband to pay. While waiting, my dog pulled me with the leash because of another dog which I never saw. I landed loudly on both knees and right hand. I would like to report the staff was very attentive to me and my wounds, getting me a chair and looking for a first aid kit. I was not going to write a review rather a "thank you" note to the manager, but I saw the negative yelp review and am writing this review to support our local store and how well their staff responded to my fall. It was by no means their responsibility and I went down screaming but thankfully I only have scrapped knees, a painful rib and right hand. I do not believe I would have received this quality of customer service had i been in a Big Box Store. Staff at Wyntown Gardens, I thank you!!! read more

They had great service. Only downside was the delivery pricing was enormous. Looks like it is used to deter them from delivering. Overall great pricing out the door and great help from their staff. read more

The customer service has declined horribly since ownership changed. Especially the OWNER over the phone. The quality has gone down and prices exponentially up. I'm very sad about this. I have spent thousands of dollars over the years and won't patronize them again after today's phone call. read more

Use to love shopping at Wyntour gardens until it recently changed ownership. The prices have went up considerably which is okay but what is not okay is closing their restroom to their customers. When I asked to use it which I have for many years, I was told no , it's no longer for the customers and to go to Kent's market and use theirs. They even remove all the restroom signs. This is their choice to close the restrooms to their customers and it helped myself to discover gold leaf nursery just a little ways up the road who have wonderfu restrooms and good prices with a large selection of plants, now my go to nursery. read more

I am always scoping out new nurseries, just to compare to what I have seen in my career...this place is really pretty. Lots of pottery, really cool water gardens, some really unique varieties of plants, and it seems to go on forever... The staff is friendly and helpful, and if I were living in the area, I might want to work there part time... read more

The blonde lady that works there is not very friendly. She really could use some customer service skills. I still love that place. I just wish they weren't so expensive . read more

I love this place. It's my go to for plants . Everyone who works there is so knowledgeable and their plants are healthier than the big box stores. Always a treat to go here and see water garden as well read more

Just called Wyntour Gardens on the phone to ask a question. Maybe she was busy with customers, but right after she answered the phone, there was another ring, almost as if I had been transferred. I said, "hello?" again, and she let out a big long impatient sigh, and said, "yes, I'm here." I apologized and said I had heard a ring, and she sighed again and asked what my question was. She was very rude and impatient, even when answering the question - almost patronizing. She should try and remember that customer service is both in person and on the phone, and first impressions are important. There was no reason for that reaction or her rude tone. I'm not sure it will be worth making the drive down to Wyntour with that type of attitude if I have to deal with that. I'll just to to Home Depot for my plants. read more

Plan on making a day of it, and bring you're water bottles! HUGE selection of tree/shrubs/plants. Very lively layout. Prices are a little high but they're bound to have all you need. read more

I have never had a problem with Wyntour and their plants are hardy and well-cared-for, unlike so many chain stores' that buy fast-grown plants right out of a greenhouse, then basically ignore them except to whisk a bit of water over them. I just planted a whole flat of pansies from Wyntour and not one died...they are all healthy and blooming like crazy. I notice that ALL retail businesses seem short-staffed these days which makes sense. Considering all the patrons who show up without masks, it must be hard to keep a full staff, so try to be understanding. read more

Love this place!! Awesome and huge selection of everything that grows and a vast selection of supplies including beautiful pots. Great knowledgeable staff always ready to help! read more

so we bought a glass turtle about 2 weeks ago. The day we bought it the foot came off. It happened on the way home from there. I looked at it and it had quite a bit of hair line cracks on the turtle. We went back today to buy some stuff and tried to take it back and of course they wouldn't. The girl with long blobd hair was pretty rude( think she needs to take a communication course). She kept on saying when we bought it, it left here fine. So in other words does every plant that leaves there is fine. I think not, several people return plants or flowers. So in other words, they return plants, flowers but, not any glass were or material items. Just a heads up people. Carefully what you buy ftom there and don't deal with the blond chick. Got your Receipt, doesn't matter read more

We live down the road from this nursery so when we needed soil for our summer gardening projects it made sense to give the neighborhood business our money. We ended up buying 8 bags of the Bumper Crop soil builder on 2 separate trips and the summer special was 14.99 per 2 cu. ft. Bag and if you buy 3 the 4th bag is free. Well after looking at the soil it didn't seem like premium soil I've bought before rather it looked like bargain potting soil mix. This is advertised as natural and organic compost soil builder but in my experience it wasnt very good quality. It actually looked like ground up Bark and there were in fact a lot of large chunks of bark in there that didn't get ground up much. Anyway I decided that we had too much so I thought I'd return 2 of the unused bags. Part of the reason for the return was the quality of the soil was lacking, and the customer service on both trips wasn't great. Well when I loaded up the extra bags and drove down to Wyntour Gardens, the girl was confused on how to return the soil. There was a lengthy phone call with her manager and I stood there waiting patiently for over 10 minutes. The problem was that on sale with the free 4th bag, all the bags came out to about 11.25 each instead of 14.99. My receipt clearly said this 11.25 per bag but the register only wanted to refund 7.50 for each bag. I knew this was a mistake or a glitch with the register so I refused the 7.50 per bag because I knew it wasn't right. After the girl talked to the manager she came back and told me the manager will be back tomorrow and she can fix it then. Today I called and asked if the manager was in, I believe her name was Carla, and I talked to her before going and she pretty much told me that I can have the 7.50 per bag and take it or leave it. I tried to tell her that it didn't make sense and she continued to talk over me so there could be no reasonable discussion. I told her that I was not happy with the customer service and she then tells me "it's simple math" which was very condescending. So this pretty much let me know that I wasn't going to be doing business here ever again, and I was definitely leaving a Yelp review of this terrible experience. read more

I have bought flowers three times this year and two times last year and the 80 percent of the plants don't make it and are dead within the first week. I have a beautiful established yard, which I take complete care of. They do not stand behind their plants. After shopping there for over 40 years I'm done. I won't be back. read more

An employee named Gracie helped me out so much. I had a larger order for our business to pick up. She helped me locate and go through all the items I needed on my list. She was very knowledgeable and professional. Even though I had a lot of questions and lot of having to go back and forth to locate all the items on my list, she was patient and helped me out the whole time. read more

Linda is not the nicest lady, but they have a prettiest plants in town! I would have given more stars.

Lovey people, amazing selection, my rather large property is full of their beautiful trees and plants.

I've been shopping here for years & lve always loved the quality, atmosphere, friendliness & helpfulness of employees. The new owners are very nice but the prices have sky rocketed. I realize prices every where are higher but this is ridiculous. Some 4" pots of standard summer annuals are $4.99 to $6.99. Crazy. I guess l won't be shopping there anymore. read more