We were looking for a gas insert for a fireplace for a rental, and I had heard good things about…read moreRainbow. I went in to get a brochure, and I set up an appointment for them to come measure the fireplace clearances to determine what would work. They do NOT charge a fee for the bid trip unless you live way out of town, and then if it's required, they apply that to your purchase! NOT what the other guys do. We paid our deposit after picking the unit, and they ordered the parts. Of course now we were approaching the Holidays, but they were extremely flexible in making the necessary appointments! We hired their suggested plumber (NW Plumbing - another great connection!) who had to come give us a bid to get the gas (and electrical) into the firebox before the insert could go in, and we set up a time to get that work done. Definitely a process with varied stages... Because we were trying to accomplish this during our heavy rain days, Rainbow was willing to do the work at different times, outside/roof work when dry and inside if weather was bad. Long story short, we got everything accomplished (plumbing AND insert) and completed over a two week time frame around Christmas! Rusty, the owner, is very friendly and informative with excellent communication; and Faith, his office scheduler, was amazing as well! His On Site team really knew their job and was able to make adjustments as needed to meet our desired outcome to a "T"! Although everything ended up costing a bit more than we expected before starting the process (what DOESN'T cost more these days?! ), we are so happy and pleased with the final product, the improved look and ease of gas, AND the heat at the push of a button, it was WELL worth it! Note: Be sure to ask about EVERYTHING that might be needed to make the finished product look like the brochure. We had some initial miscommunication (resulting in 4 vs 5 stars) that was later resolved.

When our house was built our builders bought our -difficult to find parts for- woodstove from this…read morebusiness (we actually didn't know this at the time or when we needed their help the first time!). In the times we have needed help or special parts for our stove, Rainbow, and everyone there, have been quick, precise, extremely knowledgeable, and kind. They have always been honest, and never tried to over-sell us on anything, or have us buy anything unnecessarily. Thank you, Rainbow Pellet Hearth & Home for your always excellent service!

As always, they are prompt, efficient and prices are more than fair. I wouldn't have anyone else…read morecome and service my heating and air pump. Thanks guys you do a great job!

Downright laughable, they used to have a literal meth addict drive one of their company trucks…read morearound and lead installs and teach new guys, not one brain dead employee there knows how to use a vacuum pump for recovering refrigerant the legal and correct way they all just prefer to dump into a bucket full of water then dump the bucket on the ground where no one can see. Awesome right? Paired with downright dumb and disrespectful staff you get the perfect combination for a job that has to be done 3 times over to be done right. So if you want to overpay for an absolute shit show job while having your main point of contact be a miserable office lady who doesn't give af about her job or anything related to it go ahead and give them a call for a not so free predatory quote today!

Lee was over and fixed our central A/C within 2 hours of placing the call. This was on a Friday…read morenight no less. Reasonably priced service. He is now our A/C guy.

Where should I begin? Tim, the owner, was the first to call after requesting service (on Yelp's…read moreplatform) on a Sunday in the middle of a 3 day weekend. Even though he knew it would be challenging to get out to the service call (somehow Yelp gave me their number even though I am in Chico) he took the time to walk me through diagnosing my A/C issue over the phone - and out of the kindness of his own heart! Absolutely outstanding! It gave me an idea of what I would need to do and ensured that I was educated should I hire someone else local to do it and even gave me some local recommendations. A family owned and operated business with courtesy and compassion - super rare in times like theses. Bravo and thank you tremendously. Keep up the great work!

I live in Shingletown. I called Airpro today as my A/C wasn't working to schedule an appointment…read more I was out of their service range but the owner gave me some advice over the phone! What a great guy! He walked me through some things over the phone, and even called back 4 hours later to check how it was going! Bottom line is my A/C works, wife is happy, and he saved me $$$ hundreds. This is what makes America great, kind people willing to help. Thanks Airpro, top notch!

5 stars. 5 stars. 5 stars. This man is magical. Magic Mike. My a/c unit quit last night about 9:00…read more After a few minutes of looking online. I called. I called because the world wide web said he would answer. He did. Talked to me about ten minutes at 9:15 on a Friday night. We agreed that he would show up this morning to troubleshoot and diagnose. Two different processes, by the way. Dudes, like a walking flow chart. He showed up in a clean van, wearing a clean shirt and clean pants. Didn't smell like weed or cigarettes or alcohol and in 15 minutes, he literally had my unit sounding like it had not sounded in a couple of years. He is extremely knowledgeable; takes the time to explain what he is doing and why he is doing it. Mike is absolutely a picture of professionalism. He hung around for a little while to make sure the repair he made was successful and while we were chatting, he gave me a few ideas to think about as far as preventative maintenance goes. The whole situation was very low pressure, low stress and his service call fee was extremely fair and reasonable. He even gave us a magnet to put on our fridge in case we needed to call him again...which is kind of cool because my lovely bride collects refrigerator magnets. Set on 77 right now. Cycles fine.

The folks at Eddy Axner Co are first rate. They are friendly, honest and fair. Their work is…read morethorough, professional and at comperable price to others in the area. When you use them you can have peace of mind that they will treat you well. Keep up the good work guys!

I tried calling to get some work done and asked for the owner specifically. The guy who answer…read morewasn't Raymond and hung up on me before I could state what my issue was. It was completely rude and unprofessional. I will take my business elsewhere who can solve my leak problem.

We had to break down and get a new AC unit. These guys came out and got us set up in one day! Kevin…read moreand Mike were the guys who did the install and they were fantastic! Super hard workers and cleaned up afterwards. Im really happy and we got a super efficient AC/Heating unit.

They were offering a great price to come out and do maintenance on my two air-conditioning units…read more They sent out a great technician and he provided really helpful education regarding my units. Such a great, locally owned company!

If you want a straight shooter, John is your guy…read more Have been using him for years, and always found him to be on square and on the level.

5 Star experience! John showed up earlier than expected and…read morerepaired our AC. Even exchanged the filters before he left, fair rates. Highly recommen!

The Best company!!! Did my solar and Hvac and I am always impressed with their efficient and…read moreprofessional service! Love them...

Beware! We called this people to fix a generator. The first charge was $180 for the assessment…read more Then they said it will be covered under the warranty and no more charges. 15 minutes before the technician Joe arrived, we got a call from Mona the manager who told us that there will be an extra charge for the travel time and it is $95. We were very upset about that. Beware of these people! I do not recommend Joe to work on your generator and him asking to pay us for his travel time! This people are dishonest.