Arrived in Redding and was looking for a mod because I forgot mine in another city. I wasn't expecting much but I was impressed by the owner. Very helpful and honest and did not try to push anything I didn't want. He listened and recommend and gave me very good options. He is very knowledgeable and knows his stuff. I saw him deal with other customers and was courteous with everyone and helped them all with a smile. He was cheerful with every customer. Even with the the place filling up he dealt and focused on exactly what they were looking for. I have seen quite a few places in the US and abroad. This was one of the top all rounders. It's businesses like this that people should support. read more

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Came into the store looking for cbd oil - the potent stuff you can get in Venice. Its the only way my mom can get a good night's sleep. Their selection wasn't really that great - they only had some mild cbg/cbd mixture. So the dude at the cashier tried to pass off hemp oil as cbd and we bought it. Nice guy, it's just that he probably didn't know the product he sold us wasn't at all what we needed. read more

Nor Cal Vape & CBD - Hemp oil (not cbd, which is what we wanted) - Vape Shops Near Me - Redding, California

Great customer service. The employees were extremely welcoming and kind. Best vape store I've been to this far. 5

Always, always a great experience. Everyone is always so nice and helpful. Doesn't matter what the time of the day you go, they even stayed open late as we had the wrong business hours and that didn't stop them from being helpful and friendly. read more

Luke and the owner are very down to earth, Big hearted and very knowledgeable. I've always been treated good and like "Cheers" vibe feels like home. Great products and prices! read more

Ahhh nor cal vape.... My bf and I had such high expectations... until we encountered the sales clerk, I'm assuming he has relations with the owner because I doubt he would still have a job after his insanely rude attitude. My boyfriend came in asking about a replacement glass for his vape pen, the staff ignored his question the 1st time... then when addressed again it was a HUGE inconvenience to help a paying customer clearly. He laughed at my boyfriend and called his pen a "vape for babies" LMAO like dude how old are you? Addressing people like this. A vape is a vape chill out. Anyway my boyfriend laughed thinking it was a joke but the guy was dead serious and refused to help him! We were both kinda in shock. I mean do babies even vape? LOL I think the high rated reviews on this post are false. Their merchandise is cheap and over priced. No way to treat someone in the community supporting your business ( or attempting ) anyway lol . Not a good look for the owner and his/her establishment. My boyfriend switched to vaping after quitting cigarettes, and was looking for advice and vape supplies. You should train your shitty employees to be educated and helpful instead of immature, uneducated half whits who have 0 respect for customers and who make your store look awful. read more

I reviewed their previous store years ago, but have never gotten around to updating my review for the new downtown shop. In the words of Yelp, "Whoohoo! As good as it gets!" Kari, Jeff, and the entire team are some of the most knowledgable and dedicated people I have met in the vaping industry. They all work tirelessly to not only provide high quality vape juice and equipment, but also to protect your right to vape. The constant rotation of high-quality juices gives you the opportunity to try out some really unique stuff from across the country. I have never once questioned the quality or safety of the juices they sell. Their hardware is top notch, and they have a little bit of everything to fit your needs. I love the atmosphere of the downtown shop as well. A big upgrade from the tiny hole-in-the-wall they started in! Plenty of indoor and outdoor seating to hang out and get to know your local vaping community. read more

I am all for a great product, but not if the customer service completely fails to match. I went in to pick up a good flavor to vape. I am pretty sure it was the owner who "helped" me. I told him I was looking for a good base flavor to vape. He just stared stared at me... nodded... then cluelessly asked again how he could help me... We eventually stepped outside so I could try a flavor, which I enjoyed very much! Before we could step back inside I had to wait for him to finish texting someone. I finally completed my purchase (over 12 dollars for a dingy little amount..) and told him thank you. He responded with nothing. I felt that I was being treated like a dummy the entire time! Long story short, I will be sticking to online purchases for all my vaping needs. FAR more affordable and you don't get treated like garbage. read more

I've been to over 20 vape shops in California. This is by far the best shop I've ever been to! The Decour, merchandise, atmosphere, furniture, EVERYTHING, the staff is VERY knowledgeable, they know everything about everything. I wished I lived here so I can buy from them exclusively but I will just have to order from them online. Norcal vapor is a family owned by husband-and-wife Jeff and Kari Hess, support a local/family owned business! read more

Nor Cal Vape & CBD - Clapton coil!!! - Vape Shops Near Me - Redding, California

One of the best shops I have been to in Northern California. Great selection. Incredible employees and staff. As well as awesome owners. I will be stopping back by here next time in the area! Thanks again Nor Cal Cape. read more

Sold me a broken mod. The same staff wouldn't take it back completely unused. Contacted the manufacturer and they sent a replacement right away. Ill be ordering online from now on. read more

I find the staff always friendly and very helpful. No matter what kind of a problem I've had with my mod I can always take it there and get help. I've even messaged them to get help with concerns I've had. I stopped smoking almost four years ago and I'm down to a milligram and a half thanks to NorCal Vape read more

Theses guys and gals give amazing customer service!! At first I was very skeptical of vaping, I would never turn back now. They have many flavors of vape and also a huge selection of vape hardware. Can't thank them enough will return again and again. Keep it up Nor Cal Vape read more

Nor Cal Vape & CBD - Vape Shops Near Me - Redding, California

I had an awesome experience here yesterday getting new juice, the two people working around 3:30 and the manager were very nice, I was kind of an asshole at first from the Redding heat and the construction but they were very polite and gave me great customer service give those guys a raise! read more

These guys really are great! They were able to open my tank for me that I thought was a goner for sure. Thanks again :) read more

Customers are family? Yea right.. I've been in there about ten times and everytime I am disappointed. Very clean shop, nice selection but the employees are rude and act like they only give a shit about the customers they know. In fact, I've never seen a smile in that shop. Service is bland at best. Apparently I'll have to find a new place to go but i doubt they care. read more

I've never had a bad experience here. Yesterday I had a great experience to say the least. I lost my home and my vape in the Carr Fire. The staff was so sweet and helpful in such a stressful time for me. Thank you nor cal vape. I will be a loyal customer forever. read more

Great shop. Always willing to help me out with any questions I have. The staff are very friendly. I've always been pleased with their service. read more

Took my vape pen in to get some new juice and then pretty girl with long hair was super helpful. Changed out my tank and changed my batteries that could have possibly exploded in my face. Thanks chica!! read more

In an industry that is constantly changing, Nor Cal Vape is the place to go for ALL of your vaping needs! My first visit was when they opened up on Hilltop. Customer service is excellent, from first purchase to upgrades, I've NEVER been disappointed. They patiently explained to me the concept & matched me with the right product to start out with. I've never felt pressure to buy more than I could afford & I've been a loyal customer ever since. read more

Came in last night for help on a new vape mod I bought off of a family member. I came into it very blind sighted and clueless, but I knew ONE thing for sure..I quit smoking. Josh helped me and gave me the wrong coil for my mod and wasn't very helpful on how to use my mod. I called the next day and spoke with Cody. He was super nice and helpful and asked me to come in so I did. He switched out the coil I had just bought last night and helped me with how to work my mod properly and how to change the coil. Thanks again Cody! read more

Largest Vape shop I've ever seen and I've been to a lot in LA. The customer service is great here but the prices not much. If I'm ever back in the area I will definitely be back read more

The crew at Nor Cal Vape is awesome. You can tell by the little things that they truly care about their customers and their community. If you're in the area, definitely check this place out! read more

Fantastic, helpful staff and a welcoming, very modern shop. Only brick and mortar vapor shop I've ever visited that had realistic internet-like prices on their atomizers, mods, and batteries - not to mention the only shop I've visited that actually carries my favorite juice. Very highly recommended. read more

Great to know whenever I'm in the Redding area of beautiful Northern California there is a vape shop that ensures quality service for all your vaping needs. I last visited NorCal Vape when they were still at their hilltop location, now they have a new location, tons of space, awesome lounging area and genuine, friendly staff! I'm from the Bay Area and Josh remembered me from my first visit since about a year ago. This is not any other vape shop it is THE vape shop in the area, from a wide selection of quality juices both local and well known lines, only Authentic mods and atomizers and all the other vaping accessories anyone might need. Walked out with a fresh rebuild and rewick on both my mods- courtesy of Chris, and gladly would recommend this shop to anyone who wants to step up their vape game! Can't say enough good things about this place! read more

I've been vaping for 4 years & I've never been to a vape shop with such an un-cool staff. They were all extremely rude & their gear is over priced. I recommend ordering online or going anywhere else before going here. read more

I rarely leave reviews, but this place deserves as much love as possible. Staff was super knowledgeable - Robin, especially. They were nice, courteous, and mostly just great. Will definitely be going back. #smallbizsaturday read more

Nor Cal Vape is the #1 vape shop in Redding hands down! They have a huge selection of premium flavors and great prices. Also have everything you need from drip tips, mods, atomizers, tanks to begginer setups. This is a one stop shop for your vape'n needs. Jeff the owner at nor cal vapes is very knowledgeable and knows his stuff, any question he'll have an answer for ya. Excellent customer service and very friendly staff. If your new to the vape community or even if your a veteran I suggest you go and check these guys out, you won't be disappointed. read more

Very friendly and helpful service! Great atmosphere! I don't vape and I enjoyed going in! The most important thing is my wife was happy! Thanks read more

Great juice and products but the staff are a little distant. Except Josh, he is very helpful and professional. It seems like mostly ex-cons and pot heads. Sorry NorCal Vape. CLEAN IT UP A LITTLE. Thanks read more

The staff at Nor Cal Vape were super cool. They were able to recommend a way better alternative to the super expensive daily my wife would ask me to pick up like every other day it seemed. No longer will I have to drive all around redding looking for the only vape pen my wife likes (she is super picky). I can find refills on a reusable that are way cheaper and way more flavorful and just a way better vaping device. They have a crazy amount of vaping choices, are extremely knowledgeable and I would highly recommend this shop. read more

Great visit to this downtown Redding Vape shop. Great selection on premium ejuice. Friendly service, great vibe. Felt comfortable here. If your anywhere near Redding stop in.....you won't be disappointed read more

This shop is amazing all the way around. Their products are great, their employees are great and the shop owners are amazing! These people are an amazing example of an excellent business that cares about its customers and the quality of what they sell to them. read more

Came here to look for a vape for a friends birthday. Stood around for 20 minutes while I watched employees walk by to help friends they'd been vapeing with outside. After about twenty minutes of this I left. read more

Truly, I have never encountered a more rude salesclerk than I did at NorCal Vapes. I purchased an E-cig and oil from a "gentleman" there, butIt was all new to me, and I had difficulty getting the thing working. So the next day I went back to ask a couple of questions. He was somewhat uncordial even then, but when I went back the following day to try to understand why it was not working - he seemed outraged that I was still having trouble with it. "Didn't you hear me when I told you you need to insert the fuse??" he asked. Since I was actually unclearabout what a fuse WAS, I asked him to show me one. Which he did, obviously furious that his precious time was being wasted by such a dunderhead. His whole attitude was rude and belligerant. Then, I had difficulty opening the door to leave. Neither clerk in the store offered any assistance, least of all Mr Customer service. I am a senior citizen, to add some pathos to the tale, and reside at a residential hotel about a block from the store. Believe me, I have already told several others about the rudeness and hostility I encountered there! read more