Jonathon is easy to work with, shows up on time and fair pricing. Highly, highly recommend!read more

Highly recommend Jon Grommesh. He came as scheduled to look at our refrigerator. He ran the…read morediagnostic tests and determined it needed a replacement control board. He researched part options and went over them with me during his visit. He ordered the part right then and there and scheduled another appointment to install the part. He arrived on schedule for that appointment as well. He installed the part and the refrigerator seems to be working fine. His price was reasonable and he's a nice and dependable guy. I'd highly recommend his services, and I will be reaching out to him again when I have another appliance repair need. Thanks Jon!

Luke with NorCal repaired my stove today. The with Beacon…read moreappliance man created a second problem before he left. Beacon never answered my phone call. As a result I went to there office at 3:15pm.Their office was all locked up. Their business hours online says one thing And online says another business time. I started this issue 2 weeks ago. NorCal fixed the problem which BEACON created.

NorCal Appliance Repair services are the best. Constant clear communication. Chris comes out…read moretroubleshoots the problem, orders the parts, and then Luke comes out, fixes the issue and your golden! Chris and Luke are both friendly and knowledgeable. I also appreciate that they are respectful of my property, and clean up afterwards. I would definitely recommend their services.

I have couple rental properties in the Shasta county area... I'm currently living in the Bay Area…read more I had an issue with a washer machine that stopped working at my Shasta lake property.... the tenants wanted me to replace it... but I called Tom's appliance and they were very straightforward!!! They told me the cost to give it a look over and the process going forward... they were able to fix it at a very reasonable fee.. this is a great business!!!

The lake of professionalism leaves me astounded. A simple repair has become a nightmare. I was…read moretold parts were available and would take about a week to arrive. After numerous futile attempts to get more information on when they would be back, I finally got Tom on the phone and asked why he told me one week, and then it was a month. He took offence and canceled my appointment. I have been waiting since the middle of November for my 18-month-old Whirlpool washer to be repaired. Now the process starts all over.

Best service ever 2011. I'm trying to reach him again to…read morefix the same problem he fixed 15 years ago. He and Maytag are quality. Heartbroken his phone number is no longer in service.

Tony provides quick and affordable service. I have used him for years for all my properties. He is…read morereliable and honest. He explains what is the issue and pre-quotes any repairs or even has recommended I buy a replacement when the repair cost doesn't make sense. Highly recommended.

Although I didn't have the problem I thought the water wasn't draining as I thought it should've…read more The Technician explained the newer washers like mine! He did the Test it was fine! And then paid the service call.

In December 2020 we visited Appliances Direct to look at washing machines. The owner recommended we…read morestay with the one we had because it was a great unit! How refreshing! When we needed to replace our dryer, we went back. No sales talk, competitive prices, he just asked what features we wanted and showed us what was available. Within 15 minutes we were done. The unit was delivered in about a week by two great installers, Josh and John. Installation was smooth, speedy, and efficient. Awesome service!

I feel it is important to acknowledge good service as well as service and products that do not…read moremeasure up. Today, Junior installed a new thermocoupler on our Bertazzoni range. He was prompt, courteous, and thorough, and now our range is finally operating as advertised. Thanks Junior!

A very professional service & repair gentleman named Doug came today from Carmona's to repair our…read moredryer. He was very respectful, obviously very knowledgable and experienced, and shockingly efficient, besides refusing to step into our house without wearing shoe covers, env when I told him he didn't need to. He had our dryer disassembled all the way to having the drum out, stepped out to his truck to get parts, and had the whole thing put back together in no time. My only regret is the hours I spent trying unsuccessfully to fix it myself before I got smart and called Carmina's.

I won't embarrass the authorized John Deere dealer in Redding by telling you how much it was going…read moreto cost me to diagnose and then fix my D140 lawn tractor that would not start. I replaced the ignition switch and starter solenoid myself and that worked for a while then it wouldn't start again. They offered to test them, but didn't do so when I brought the parts in, but did give me a new switch. It cost me $75 for Tim's Mobile Repair to come to my house, which included 30-minutes of repair time, and that's all it took for him to fix the problem. A little clip on a plug that was part of the wiring harness broke. There is no doubt in my mind that I saved somewhere between $200 to $400 on this simple repair. Next time I'll know what to look out for. And one more thing, the dealer told me they couldn't even get around to looking at my D140 for at least 2-weeks.

Contacted them to diagnose a dishwasher in a house we had just purchased. The person on the phone…read morewalked me through a couple of troubleshooting steps. When those failed, I was asked to provide the serial number so she could determine the age of the machine. I called back and gave her the info, never heard back! I wound up tracing it myself. Ended up buying a new dishwasher and found a much more reliable company to do the installation.

Great job with dishwasher. My home warranty company had this company come out and he fixed it with…read morenew panel. Works great Thanks

I called my warranty to repair the knob on my stove. The order went to Beacon. The service guy…read morefixed the knob on my stove and created another problem that was repaired by NorCal. I spoke to the Beacon guy. He more or less argued with me over the phone. He claimed that I accused him of the problem. The missing screws (2) I had found on my kitchen floor over these few weeks since Beacon left. NorCal just left. He told me 2 screws were missing. All of my time wasted. I went to Beacons at 3:15pm. It was locked up tight. I had also phoned them time after time . No response! Thank you Luke at NorCal

My go to appliance store. The prices are always the lowest but more importantly they are so honest…read morethat there is no need to fact check them. No hard sell or following you around. 100% consistent for many many years.

Buyer beware! You need to do some serious research before purchasing anything at Appliance Direct…read morebecause the staff is either not knowledgeable or not honest. Store was clean. Staff were friendly. The crappy part is that we came in asking for an electric stove with an air fry function and rapid boil. The stove they had us go with was supposed to have those functions, later found out that both functions are a gimmick on that particular model. Definitely feels like we were scammed. BUT the price was fair and the delivery was great.