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The Fig Leaf

3.3 (43 reviews)
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Updated 1 month ago

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Review Highlights - The Fig Leaf

We worked with Christa and the owner, Lynn, and we couldn't have been happier with the experience.

Mentioned in 9 reviews

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The Shops at Riverside

The Shops at Riverside

3.9(104 reviews)
1.7 mi
$$$

My Jimmy Choo Nightmare -- A Cautionary Tale I splurged over…read more$700 on a pair of Jimmy Choo sandals. Seven hundred dollars. For that kind of money, you'd expect exceptional quality, right? Wrong. I wore them exactly ONE time, and the sole was already worn down. One wear. Let that sink in. So I called their customer service, and that's where the real nightmare began. For two months -- TWO MONTHS -- they gave me the runaround. They refused to replace the shoes. They refused a refund. Eventually, after endless calls and emails, they graciously agreed to repair them for free -- even though at first they wanted to charge me for the repair of their own defective product. Then they handed the shoes off to UPS... and UPS lost them. For a month. After yet another month of back and forth, the shoes were finally repaired and returned. And the cherry on top? Their idea of compensation for this entire ordeal was -- wait for it -- a whopping 10% discount on my next purchase. My next purchase?! There will be no next purchase. Ever. Let me be clear: I paid luxury prices and received dollar-store customer service. Months of my time wasted, zero accountability, and an insultingly small discount as a "sorry." Shame on you, Jimmy Choo. Your customer service is an absolute disgrace. If this is how you treat the people who spend hundreds of dollars on your brand, you don't deserve a single one of them. Save your money, friends. #JimmyChoo #NeverAgain #WorthCustomerService #LuxuryFail #ShameOnYou #CustomerServiceNightmare

The Shops at Riversides provide mostly high ends brands in the mall. Pottery Barn, Jimmy Choo, LV…read moreetc. The price range is on the higher end. There are also many restaurants like Cheesecake Factory and True Food Kitchen. There's a ramen store coming in soon. In addition, you can enjoy some entertainment like AMC in the mall. Barnes and Nobles is another great place to visit for books and small items. Overall a great place to hang out for an afternoon or weekends. The staff are nice. It's very clean and spacious. Decoration is always sparkly.

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The Shops at Riverside
The Shops at Riverside
The Shops at Riverside

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The Fig Leaf - womenscloth - Updated May 2026

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