Great Eye Doctors and glasses supplies. Separate waiting room. Harried but helpful staff. Large but pricy selection of eye glasses and cases. Anything eye and visual related come here - I recommend this small shop. Review: 4 read more

I love this office Minus ONE rude experience with a front desk worker. In 15 years they have been AMAZING. Absolutely amazing I drive over two hours to still come to this officer after moving out of nova. Thank you so much for everything you guys do for me and my family read more

The staff is very friendly and the doctors go above and beyond to get you the care you need. I've been to several other optometrist in the area and have never been happy with my eye glasses. The EyeDoctors got me exactly what I needed and provided top notch customer service. I've found my new optometrist for life. read more

I took my daughter to get glass. Excellent customer service from all staffs. Thank you read more

First impressions...too much going on in here Great selection of glasses, and very knowledgeable people whose advice/diagnoses I trust. However, what should be an hour long visit was about 2 1/2 hours, the majority of which was sitting and waiting to be seen, fit, etc. This definitely needs to be worked out. My second visit went fine, as I only had to pick up glasses. My third visit to pick up contacts was almost an hour...still too long just to be picking up contacts. Final straw...my second pair of glasses was supposed to be ready in 2-3 weeks. In just over 3 weeks, I had to call to see if they were ready. This may be nit-picking, but for the amount of money I paid and time I wasted waiting around during each visit (not to mention the number of staff here), no one should have to follow-up with you. Only time, and amnesia, will tell if I return here next year... read more

Definitely recommend this eye doctor. I've been going for years. They have a handful of doctors and over the years I've seen a few of them - they're all nice & trustworthy. The staff is professional and helpful. read more

Been seeing Drs. Adam and Kim for over 10 years. Couldn't imagine going elsewhere. The doctors, optical staff and front desk ladies are the best! read more

Had a great experience today trying out a new eye doctor. Even during this pandemic everything was super cleaned and distanced to ensure the safety of the clients and staff. Dr. Kim was so helpful, friendly and knowledgeable during my visit. He helped me with my new prescription along with my eye cyst which had me very worried. So happy to become their client! read more

i never had a problem with the optometrist here but it's the person or receptionist who answers their phone . i've been getting so much emails from them to schedule an appointment, since i love this place i gave them a call today . so to cut the story short this person who answered the phone talk to me while she is talking to another person or co worker , she told me she can schedule me without even asking me first when i can come , so she assigned me day , i told her i'm working that day so she got upset and told me that's the only day she can schedule me like i'm so desperate or blind did not even ask me when is a good time so i told her i'm just going to see another optometrist. She just say ok that's fine no other questions . i feel like i lost a good optometrist but i'm sure there is another place who takes care of their loyal customer read more

Was very disappointed by their Customer service. They are very rude and will provide you different information on the Insurance benefits. Its more of a private business for them and show attitude. Liked the doctor I went to though. read more

This was my first time here and it was wonderful! They took me right in, the tech was very nice, the doctor was also great, then they had someone help me pick glasses and they were ready soon after! Definitely need to come back again. Another plus is all the staff were so nice! read more

Dr. Kimberly Walker is a very competent optometrist and a delight to work with! I have nothing but very good things to say about her. The rest of staff did well. The only issue is that it requires 18 working days to get a prescription filled for new lenses. That is almost unacceptable and there is no way to get an order rushed, very frustrating. read more

I cannot thank Dr. George Brown and his team enough! I had an eye emergency (toddler fingers can do a lot of damage!) and they were able to fit me in at the very last minute on a Saturday. The team was incredibly professional and made sure I left the office comfortable. Dr. Brown was patient and took the time to thoroughly explain my injury and the course of action to ensure it heals. They went out of their way to ensure I was taken care of. read more

We have been going to The Eye Doctors since 1992. The same core optometrists and opticians have been there for 30 years, which speaks well to their management. Even though they've been there a long time, they are still motivated and interested in making sure that you get exactly what you want and need. I even had a pair of custom lens made for playing pool! We usually see Dr. Adams, but the other optometrists are good too and their prices are very competitive. I made the mistake of going elsewhere last year, which made me appreciate the staff here even more! read more

Just recently had my eye exam to update my contact lenses. Staff was very polite and extremely helpful. Melissa who works at the front desk helped me out by researching my medical insurance to find out I had vision discount plan. The technician who ran a few tests before I saw the Dr explained what every instrument was measuring. Dr. Kim was very thorough with his examination and explanation of the results from all the tests. I'm seeing great with my new contact lenses. The optical staff was very helpful explaining my insurance discount towards purchasing a new pair of glasses. Overall a pleasant experience. read more

The Eye Doctors are so professional and everyone there is so great. Dr. James Kim was amazing and really knows what he's talking about. He was incredibly helpful and he seemed to really care about his patients and the work he's doing. We mostly interacted with two of the ladies there, Hannah and Allison. They were so friendly and pleasant, and very knowledgeable. I would recommend anyone to go here, and especially with Dr. Kim! read more

Dr. Kim is amazing but the office staff is horrible. I called a month in advance for an eye appointment and three days before they cancel it for no reason. Then, the office staff said we can get you in two weeks later. I asked if anyone can assist me for that date which I took off and the receptionist said No and oh well. It's not worth going here. read more

I'm very disappointed in today's visit. I have been going to this group for over ten years, I made an appointment to have an evaluation for cataracts and I was told told I would have to return because Dr. Brown was too busy and didn't do two procedures in one visit, of which I was not informed when I made the appointment. Both procedures had been performed in one visit in the past. I'm sure to charge more the second visit. Well, I have moved and that would mean another trip of 30 miles so I am unable to return anytime soon because I am going out of the country and have many other appointments. I was handed a list of medications for an eye condition that I was not able to read because it was hand written and when I asked for a clarification the girl acted like it was a total imposition and she only returned with one rewritten, therefore I am unable to order any of the meds for this condition. I will not be returning to this group, optometrists are very easy to find, therefore I will be locating ones closer to me. Wish I did not have to! read more

Dr. Brown is a great person to see, and the support staff who help out with the exams and glasses are very nice. The only drawback is checkout, the person is very efficient, however i suspect they could be an android. Barely glancing, and moving a mile-a-minute, she quickly made it clear she was all business and nothing more. Aside from this, rest of visit was pleasant. read more

I've always had excellent service here. Dr. Brown checks my eyes carefully for glaucoma or other problems, and is very clear with his descriptions. The staff has also always been very helpful and professional. I have been very happy with the frames and progressive lenses that I have gotten. I've been a customer here for several years, and plan to keep coming back. read more

I returned to this office after a 15 year absence because I was looking for an upgrade from my current office. What a poor choice. The doctors are fine, but the people at the front desk are rude, indifferent, and un-welcoming. I had to go in for an exam, then a follow up and each time I stood at the desk for several moments before they'd even acknowledge me. When they finally decided to speak to me, they acted like I was an inconvenience. The office environment is hectic and impersonal and when I was seen, I felt like I was on a factory conveyor belt being moved quickly from one station to the next. On three occasions I've had to call them to check on the status of my contact order (one trial, one permanent) and each time they said they had to take my number and call me back after "pulling my chart." They also seem irritated at my inquiry, are kurt in their responses, and have no customer service skills. In each instance, they don't call until the next day at the earliest. I feel like I'm their last priority. Furthermore, my first order arrived late and my second is late again. The office staff gives no concern to customer service and I am never going back to this office. There are far too many other eye doctors in this area to choose from. I don't recommend this office at all. You can do better. read more