I've had trouble finding just the right eye doctor to go to, but I think I've found a place that I'll continue to visit in the future. My initial experience with EyeCare About Eyes started off great. I was able to easily schedule my appointment online. When I went to download the New Patient forms a few days later, I was pleasantly surprised to discover that I could do all of the paperwork online, using a secure connection of course. I had a comprehensive eye exam today performed by Dr. Alicia Kim of EyeCare About Eyes. Dr. Kim was very thorough and quick in her exam and she has excellent patient communication skills. @ Drs. Chen & Chen...you need to keep this one if possible. I didn't wait long at all before my exam commenced. Unfortunately, I didn't get the young lady's name who performed some initial screening. She was very personable. The facility was clean and modern. I especially liked the exam chair because it was very comfortable to sit in. Three things I would recommend as areas for improvement. First, replace the plastic chairs with nicer chairs. The plastic chairs aren't very supportive or comfortable and that's coming from someone with spine issues. Second, consider greatly improving your selection of eyeglasses. I would have liked to give you the business for my eyeglasses purchase, but there wasn't enough of a selection for me to make a choice. If you want to see an example of a great selection of eyeglasses, visit Crestwood Optical in Manassas, VA. Last, get rid of the mask policy. I despise having to wear a mask unless I choose to wear one. Bottom line, count me as a continuing customer, at least for eye care needs. read more

Dr Choi is wonderful! She is very thorough and knowledgeable. I leave her office feeling confident that I am in good hands. The staff has always been pleasant and helpful. It's nice to be a part of a practice that works as a team and all have the patients their priority. Keep up the good work! read more

Stumbled across this place when I wasn't happy with a chain optometrist in the area. Have been coming here for a couple of years and couldn't be happier with both the staff and facility! read more

What a shame. The practice seemed good initially but ended up not accepting my insurance even though they are in network. They differentiate between a medical visit and a non-medical visit. I argued that my eye hurting could have been because I needed a prescription for glasses/contacts, but the optometrist thought it was medical. Getting a 2nd opinion since I don't trust this practice anymore. They prescribed eye drops but it hasn't helped, so I don't think the issue is medical. Would have given them 5 stars if not for this insurance/billing issue. read more

So I use to get my eye wear & prescription yearly at these huge all-around the world retailers. Such places like, "LensCrafters & Visionworks." Until I visited this spot in VA, to find the staff here are committed to provide quality products and every day value delivered to their clients with a friendly approach. I absolutely admire the modern and unique line of glasses. I'm gone with the old and in with the new. Dr. Lily Chen is such a sweetheart, intelligent and knowledgeable person. If for any reason I needed my glasses readjusted, help with taking off scratches, or any other life advice I may have, Dr. Chen will do her best to help. I love this young lady! read more

I usually have two pairs of eyeglasses, one for computer and one for reading. I have needed a new pair of computer glasses for well over a year but kept putting it off. I spend most of the day and evening at my computer, and constantly need to look away from the computer screen to read papers or documents. Rather than constantly switching eyeglasses I would read paper documents while wearing my computer glasses, which would cause eye strain. Once the computer glasses were no longer working I would go without glasses so was constantly squinting ending up with eye strain and headaches. I wanted one pair of eyeglasses I could use to see my computer screen and read off-screen, something that I had never been able to get before. I did not want bifocals, tried that many years ago and did not care for it. Dr. Lilly Chen, Optometrist at EyeCareAboutEyes came to the rescue. After the usual testing of different lenses, while sitting at the eye test phoropter (had to Google for that), she then let me sit at a desk with a computer display and provided paper reading material while I wore a metal lens frame in which she could easily change lenses. This is the first time an Optometrist had done this, and something I had always wanted but was not available, or at least not offered, with other Optometrists. I would usually just measure the distance between my eyes and the computer screen before a visit. We were able to get the perfect lens combination in the office. The real test of course came once I picked up my glasses and started to use them. When I left the office I told the staff I would take a week or so to allow my eyes to adjust to the new lenses. I was told I had almost two months to have the lenses changed at no additional cost. This is the first time EVER I have purchased a new pair of glasses and have not had to go back to the Optometrist to replace the lenses. It only took a day or two to realize my eyes did not have to go through a period of adjustment to the new lenses, that was also new. I have crisp, clear vision looking at the computer screen and reading paper documents. If I had known I would have this result with just one visit to EyeCareAboutEyes, I would have come years ago. I keep my old reading glasses by my bed, but now I can work at my computer needing just one pair, not two pairs of eyeglasses, and can take these with me when I leave the house. I highly recommend Dr. Lilly Chen. She is patient and takes the time to really listen to you. The entire staff from the front office and the woman who does the initial testing are very friendly and helpful. They take the time to answer any questions and want to be sure you are pleased with your purchase. The exam was covered by insurance. Did not purchase frames which would have been covered. Insurance covers standard lenses only so I paid for the additional anti-glare and non-scratch surface. read more

Dr. Lily Chen is the BEST!! Dr. Lily Chen was very attentive to my eyecare needs. She provided very detailed explanation of my eye health during the exam, and provided different options and recommendations for me to make educated informed decisions on what eyeglasses and/or contacts would best suit my needs. She provides just enough concise eyecare information withOUT it feeling like a sales pitch to get you to buy glasses and/or contacts. read more

I love how Dr. Chen takes the time to make sure my contacts are going to work for me. I've never had an eye doctor let me sample contacts before committing to a brand. I was always prescribed a brand and that was that, hopefully it works. Dr. Chen makes my difficult eyes feel like they have been heard! She is kind and gentle, professional, and sent me home with a HAND WRITTEN note in my baggy of samples to remind me what I need to remember. I much appreciate her patience with me! One time I slightly damaged my glasses and she fixed it for me! I didn't even purchase the glasses through her but she still took care of it! I felt soooo taken care of! I feel confident recommending Dr. Chen to anyone in need of a new doctor. read more

EyeCare About Eyes - My bag of contact samples and directions from Dr. Chen! ^.^ - Optometrists Near Me - Burke, Virginia

EyeCare About Eyes helped me with selecting the right eyewear that was suitable for my prescription. The whole process was smooth and cost effective. The staff was professional and helpful. I truly appreciate their service. I will definitely come back for annual eye checkups and prescription glasses to upgrade my frames. They seem to carry top brands in eyewear with various options. read more

We have had exceptionally positive experiences with both the staff and the doctor, Dr. Lily Chen. They are very professional, caring and thorough with eye exams as well as providing full services with obtaining new modern frames and progressive lens for both my husband and myself. The comprehensive care utilizes new equipment and a very clean, comfortable and inviting space. They are on time for appointments, and the new glasses all arrived even earlier than promised. I highly recommend this excellent place of business for all. We are appreciative to each of you working here at Eyecare About Eyes in Burke, VA. I think new customers/clients will be very pleased as well. read more

This is our first visit at EyeCare About Eyes. Service here is top notch! My husband and I, we received exceptional professionalism and quality care from Ms. Jessica and Mr. C.J. to select the 'spot-on' eye glasses frame, lenses, etc.... for us. They assisted us with great knowledge, and lot of patience. We don't feel rushed. We were tremendously pleased Dr Chen helped us as well, between her busy schedule, on the final selection of our new prescription eyeglasses. The visual/optics store is modern, clean and have a great selection of frames. read more

Cornea puns aside, they care - and it shows to your benefit. I noticed from the get-go last year that Dr. Chen wasn't rushed, was more thorough, and gave more detailed explanations than I'd come to expect at eye doctors. Turns out, being able to give patients that kind of care was why they started their own practice in the first place! It shows in their business practices as well. When the lab returned lenses that were too thick last year (they touched my cheek, we were all surprised), they ate the cost and only charged for the pair I did end up getting. They aren't pushy about getting glasses ordered through them, and were actually a little sheepish discussing some of the add-on options. Finally, they have the 1.74 index lenses here - a lot thinner than the 1.67s at Costco (mine just came in for the same frame - really big difference), big plus if you've got a high prescription like me. 10/10 would come again! read more

First off, Dr. Chen was great. Warm, friendly, knowledgeable, and gave me the impression that she was happy to answer all my questions. I felt really good about her exam and the information she gave me. I chose Eyecare About Eyes based on them being in-network and their reviews, despite it being a 30 min drive for me. She didn't disappoint. Unfortunately none of that can be said for the front office staff I encountered that day (1/26/2021). I wouldn't bother to write this if their demeanor was the only issue, maybe just not a great day at work or something, but the person who handled my insurance and payment was incorrect and insistent about the information she gave me. I would chalk it up to an honest mistake, but she was dismissive when I mentioned I thought my insurance covered glasses, saying "your insurance doesn't cover materials" and gave the impression that she just couldn't be bothered to discuss it further. After speaking to my insurance to confirm I do have the coverage I thought I did they suggested she might not have checked my VSP insurance (I have dual insurance, including VSP Premire). Perhaps that was the case, but I felt that both staff members were doing as little as possible to just get me out of there. Definitely weren't going to 'check again' to see if something was missed. They were just very disinterested and unfriendly from the moment I walked in. I even tried to buy their anti-fog spray, but when I asked about it the irritable response I got was such a turn-off I just left. Other than the poor customer service by the front office staff, I was the only person there the entire visit so I will say at least it was quick with minimal waiting and no issues with social distancing. Their selection of frames is a bit limited compared to other places I've been, but they did have a variety of brands. I didn't spend much time trying on frames based on being told my insurance wouldn't cover it (and feeling like I was a nuisance anyway), but in fact my insurance provides an additional discount for featured frame brands, which I would have used if it was mentioned. Dr. Chen deserves 5 stars, she is a great doctor. Hopefully her staff won't lose her anymore business, but the experience will have me going somewhere more conveniently located next time. Now I know to trust what I know and maybe be more insistent, even when the customer service is lacking. Update: From Dr. Chen's response and the email she sent me explaining my error, I understand that it was my responsibility to have pursued the matter of my insurance further, despite her staff's lack of professionalism and courtesy. I agree, and now have a more complete understanding of my vision plan, thanks to her staff. I will definitely go out of my way to procure better service in the future. read more

I was having trouble with my vision for several months and had been seeing another doctor who unfortunately wasn't able to get my prescription quite right. I finally left the previous dr and came here and Dr. Chen fixed my issues immediately. She and her staff are very accommodating and service was prompt without feeling rushed. I'm glad I came to this practice and will be returning for my future appointments. Highly recommend! read more

Dr Chen was superb. Her and her team fit me in on a busy Saturday for an eye emergency. She had great bedside manner and really explains the eye and the procedures being performed. Found myself a new eye doctor. Thanks again. read more

Dr. Chen is very professional, kind and thorough. I can honestly say she is the best optometrist I have had and I've been wearing glasses for 20 years. Her staff are also very friendly, helpful and patient. I would recommend this place to all of my family members and friends. read more

I was very pleased with my first experience at EyeCare About Eyes. You can really tell that Dr. Chen and the staff really do care about you and your eyes. I came here for my annual eye exam and for contacts. The office is very clean and the decor is absolutely adorable. Dr. Chen went over each step with me, thoroughly explaining what each equipment was testing. She showed me images of my eye and explained exactly what she was looking for in a healthy eye. I never had an optometrist go over that with me. The exam was simple and quick. After the exam, Dr. Chen asked which contacts I had been wearing and if I had experienced any issues with them. I explained to her that I wear the two week contacts and that I stare at a computer screen all day at work. I feel that my eyes strain throughout the day. She suggested that I try the daily contacts to prevent less protein build up and dryness for my eyes. She then went over different options and answered any questions I had about two-week vs daily contacts. She gave me samples of two different brands so that I could test them out and see which ones I preferred. I loved that she took the time to go over the different prices and gave me her honest thoughts without trying to influence my decision. I highly recommend EyeCare About Eyes to anyone looking for a personable and caring experience during their eye exam. read more

excellent service! I had a great experience with the staff and Dr. Chen here. They were very clear and precise in their explanation. Also they have the latest technology for all the eye diagnostics and a modern lens cutter machine in the shop, which provides getting your glasses faster and convenient 100% advice. Thank you for always providing excellent service! read more

I was definitely in need of an eye exam, haven't had one since i came off of active duty back in 2017. I was recommended to come here by a friend of mine and they did not disappointed. I've had my share of eye exams and Dr. Chen is by far the best. Customer care and service was spectacular and my glasses were back maybe a week later. If you need an optometrist that knows there stuff i strongly recommend you go there. read more

Dr.Kim was absolutely wonderful with my daughter. She was very attentive to her needs and made sure she asked my daughter questions about her eye health as well as ensuring she was comfortable during the eye exam. I will definitely return to see Dr.Kim. She was amazing. read more

Staff are extremely nice and professional, however I came out with a prescription that was too strong and led to headaches. I also wish the OD had been more proactive in recognizing and treating my dry eyes. read more

Dr. Chen is amazing. Will be coming back here and referring my friends/family to here!

Excellent visit! Dr. Ted and Lily were amazing and took the upmost care in my visit, especially for a first timer. Very clean office and everyone was wearing masks. Also, a plus that they have such cool art. I cannot wait to go back and see my two favorite optometrists read more

I have had two excellent checkups the last two years. Dr. F. Chen is patient and thoroughly explains the exam results. I highly recommend this practice. read more

Dr. Lily was super sweet and friendly. When I arrived I was seen promptly and I was not pressured to purchase anything after the exam. I will definitely be back next year for my exam. read more

I had a great first experience at the office today. Dr. Chen was friendly and professional, offering advice on trying a new, similar contact lens to the ones I've had for years due to a better price. In fact, including my insurance and rebate, I paid less than half the cost for my exam and one year supply of contacts than I have been paying for years at Visionworks. read more

Dr. Lee was caring and knowledgeable. She spent adequate time with me listening to me and answering questions about how my contacts have worked in my eyes. I've never had a doc that wanted to make sure I had the right fit and feel of contact before coming here. She recommended Acuvue daily's and Copper Vision. I told her I had difficulty with Acuvue Oasis two weeks and that the day after wearing I had a lot of eye discharge. She said I probably have a reaction to the liquid it came in. I think she was right because even trying the dailys I could feel them in my eyes and copper was better. I went back for the contact follow up which she recommends and I purchased the Cooper Vision for less than half price for a year supply with rebate! read more

Update. Dr Chen solved the issue by being proactive and digging into the problem. She addressed my questions & got me my glasses the very next day, which was their day off but she still went in to resolve my issue. Hopefully they will learn from this and have better answers when customers have questions. Thank you Dr Chen read more

Dr is very friendly and wonderful. Got a prescription and advice on adjusting to progressives and couldn't be happier.

EyeCare About Eyes is such an amazing place! Great customer service, quality products and proactive in eye care treatment. Super clean and cozy interiors. Dr. Chen really works hard to make you a priority as a patient. Wouldn't want to go anywhere else! read more

Best eye Dr experience I have ever had. Dr Chen is friendly, professional, knowledgeable and overall provides a 1st class experience. You cannot go wrong by getting you eye care taken care of here. read more

Great experience overall - kind, informative, thorough appointment and the entire team ensured no issues with my selected frames and the eye challenges I have. Would highly recommend! read more

Dr. Chen is the epitome of bedside manner from a physician. If you have ever wondered if your optometrist experience could get better, give this office a try and you will not be disappointed. read more

The people at Eyecare about Eyes were all extremely nice and very helpful. Dr. Chen was very thorough in her exam and explained everything. She answered all of my questions and helped to get me into the best glasses to suit my needs. I definitely would recommend to friends and family. read more

This place is tucked away and hard to notice in the shopping center. I had an excellent experience all the way from scheduling an appointment thorough check out. I had to come back for a follow up visit after I experienced some discomfort but the second visit squared my issue away. Great eye doctor supported by friendly staff. The inside was super clean and followed COVID-19 guidelines. read more

Great experience! Making an appointment was easy. Exam was quick and efficient. Staff helped me pick out glasses. All were professional and helpful. I love my new specs. And best of all I can see so much better! Highly recommend! read more

I had a wonderful experience there. Walked in and they gave me eye exam on the spot ! The assistant and doctor were both very good and today I received my glasses in only few days of exam. Will be coming back for sure ! Thanks guys ! read more

I was in the neighborhood visiting from out of town and wanted to see if I had computer glasses on my VSP plan. The office next to the grocery store looked new, neat and professional throughout. Dr. Lily Chen promptly checked the computer for my VSP offerings and even called to VSP to verify. After verifying my plan, she promptly went through the need/benefit for computer glasses and the different types of lenses. I was super impressed by the thoroughness and explanations, I went forward with getting an exam and fitting both of which went very smoothly. She set me up in a nice pair of Lacoste frames with some Eyezen lenses. The best thing you can do for your eye care is have Dr. Lily Chen be your (next) optometrist. read more

In setting the appointment to see the doctor I was hoping I would have a good visit. The receptionist was friendly and professional. I didn't feel rushed or a bother to her while setting the appointment and asking questions. The office is pleasant and the staff has a great attitude. The doctor was thorough, took her time, and explained everything along the way. She had a great balance with professionalism and care. I am very pleased with my experience! read more

Dr. Chen was very professional and knowledgeable in providing me information on my eyes. When we walked in, they took my blood pressure, which was very impressive to me because this means she is very thorough with her check up since hbp can cause eye disease and affect your eye sight. She was able to take pictures of my eyes to show me what was causing my issues. Thank you so much, Dr. Chen. And I will be back for my contacts and glasses. read more