Yesterday I had my first visit with Virginia Eyecare Center. I had an appointment with the beautiful Dr. Kathryn Huebner, and she was great. She's not only the most friendly person ever but she's so professional, easy to understand, and fitted me for the best new contacts!! I didn't realize the contacts I was wearing were a little off until she reexamined me and gave me a better brand. Thanks so much, Dr. Kathryn, you're the best and I will be back soon!! ALSO - to the women with the adorable black cat-eye glasses who helped me find the perfect pair of glasses, THANK YOU, you were the best, and I appreciate the help! read more

Highly recommend this office! I've been a patient of theirs for years and they have always provided quality care. The last visit I had, I ended up not liking the glasses I ordered. They assisted me the best way they could and I ended up with a pair I loved. Overall, the doctors and staff are all very friendly and helpful. read more

I've been coming here for a very long time and love all aspects. The ease of location and parking, the smiling pleasant receptionists and their efficiency, nice waiting room, short wait times, and the optometrists. You'll be happy and well cared for here! read more

worst experience! They misplaced my insurance card, and never sent my bill to the insurance, and sent my bill to collection! i've seen others also experience the same thing! read more

My entire family and I have been coming here since I was little, and they're great! Super friendly and helpful. I couldn't recommend a better eye doctor! read more

My wife and I have been Virginia customers for many years. No more. Liars and thieves. I received a dunning letter from the Stillman Law Office saying I owed $50.35 to the Virginia Eye Center, and Stillman Law Office was a debt collector. No, I paid this bill several months ago. I called Virginia Eye Center and the person with whom I spoke could not tell me if the bill had been paid. I called Stillman and paid the bill again. Never again with Virginia Eye Center. They cheated me of $50.35, but won't cheat me again, as no one in my family will support their business in the future. read more

I made an appointment for a contact lens fitting as my eye specialist is in another state. The waiting areas are clean and bright (they even had free cookies out). Dr Shaye was very kind and friendly. The contact lens guy who helped me was very helpful. You could tell that the staff enjoy working here. The eyeglasses room has styles for all interests. The entire experience was excellent and I highly recommend this office for all your eye care needs. read more

The staff is friendly, the environment is clean and the doctors are all wonderful. They're knowledgeable, compassionate and take their time to provide a thorough exam and clearly explain things. My family and I have been going here for many years and I highly recommend them to anyone looking for eyecare services. read more

I always feel confident going to the Virginia Eyecare Center. I've been going to them for over 10 years, as I can remember, and they are our family eyecare professionals. I also buy many of my eyeglasses there, and go back frequently for adjustments. They always treat me like a valued customer, even when I go for free services. Dr. Caplan is a very patient doctor, and he takes time to explain his findings, good and bad, to you. You are not rushed in and out of the office. That to me is very important. He explains things in terms I can understand, and tells me what he sees in the tests. I feel like I am getting the best eyecare treatment. read more

Dr. Meccariello is extremely professional, and very friendly. What can one really say about an eye doctor? I basically go in for my annual exam; everything goes smoothly, the doctors are patient, and I really don't have any complaints. If you need a good optometrist and live in the area, this is a good place to go to. read more

It is one of the best eye care center in Nova. They staffs are very helpful. This is very busy place but it worth await. Dr. Tim and his wife are very professional and friendly. I very satisfy with their service. Great job Dr. Tim we definite come back. read more

For 28 years my family has seen Dr Ann Meccarrielo for our eyecare, and we have been a extremely pleased with her professionalism and care. She is patient and discusses options clearly. She watches carefully as vision changes progress and recommends the necessary tests to determine the cause not only treat effects. She helped me try various contact lenses, diagnosed and treated dry eye syndrome, and watched small cataracts develop until it was time for surgery. I have recommended her to every new neighbor and military family that has moved to the area. She is the best. read more

Good place just a lot of upselling so make sure what's included/not included with your insurance

Not a good experience Some of the staff is rude particularly in the optical shop - busy practice - it is like a factory there. I wanted to chose frames before my eyes were dilated and the lady got bent because I wasn't following their system. Didn't notify me when my glasses came - they got my e-mail wrong - then blamed me. The eye exam took 1/2 the day - wanted to be there 2 hours instead of 4. Glasses very expensive even with insurance. The prescription the doc gave me for dry eyes was very painful. Won't go back. read more

Reserve soldiers beware. I called VIRGINIA EYECARE CNTR after finding them in the Tricare directory to schedule an eye exam. I told them I had Tricare Reserve Select. The staff person I talked to said they were not allowed to see me without a referral as I would be treated as an active duty member with Prime. I told the staff member I was not active and not under the prime plan. She said it didn't matter and that I should call Tricare and get a referral. This was their head insurance person speaking with me. I called Tricare north and explained the situation. The Tricare rep told me I did not need a referral and to call VIRGINIA EYECARE CNTR back and tell them I spoke with TRICARE and I do not need a referral. The VIRGINIA EYECARE CNTR rep started to get defensive and said. "I have dealt with TRICARE and they don't pay their claims unless you have a referral". She told me that she had called Tricare and the person she called had confirmed this. She then said I needed to call my PMC and just have that person submit a referral. To my knowledge I do not have a PMC. I called TRICARE again after hanging up with VIRGINIA EYECARE CNTR and the TRICARE rep (different one than first call) who said the same thing the first rep said. I also asked if I had a PMC rep that I might have to call on this and the Tricare rep said I did not have one and the provider was wrong. The Tricare rep also said that no one from that office had called them for info on tricare as it was not logged in for that provider. Tricare then told me to submit an official grievance on their sight to track this place and their mismanagement of soldiers. I have requested Tricare send info on Reserve Select to this office so other service members do not have to go through this again with the VIRGINIA EYECARE CNTR staff. They are close by so it is a shame that I won't get to use them; but maybe for the best as they would have most likely submitted my insurance wrong. read more

After an initial poor experience with the sales floor, Dr. Tim followed up personally and made sure our daughter's frames and lenses were correct and that we were satisfied completely. Thanks Dr. Tim! read more

I've been seeing Dr. Caplan for over 30 years. His knowledge and ability to recall my history are top-notch. I've moved out of the general area but ALWAYS take the drive up to Burke to see Dr. Caplan. Also, I've found that buying my glasses and lenses from them is MUCH better than Lenscrafters or other discount stores. In other words, you get what you pay for. In fact, those places won't even try to refill my glasses RX due to the nature of my vision/lenses. read more

Once again, Dr. Tim takes wonderful care of my eyes. I am always impressed with the cutting edge knowledge & practice of the staff (including the marvelous admin assts& folks that help patients pick out their glasses frames & lenses)at VA Eyecare Center. I would never go anywhere else for my vision care. read more

Dr. Caplan is very good and very helpful when you have any questions. The staff are very pleasant. I'd recommend this office for eye exams.

Awesome doctor, awesome upstairs staff.. not so friendly downstairs reception tho.. Got my exam from doctor Tim, he was very informative and friendly. read more

I have been seeing Dr. Meccariello for over ten years now. Even though I now live in Arlington, I still travel out to Burke for my eye appointments because of the quality of care I receive in this office. My wife recently saw Dr. Caplan for an emergency and she was also very pleased with the care and attention she received from him. The office staff was very helpful in fitting her in at the very last minute even though there was only one doctor on staff that day. From my experience, Drs. Meccariello and Caplan go above and beyond in their thoroughness and education of their patients. I can't speak to the other 2 doctors on staff because I have not dealt with them, but I imagine they are pretty good as well if they were recruited by the other doctors in this office. Receiving your eye care through this office is going to be a little more expensive than your run of the mill optometrist, but you get what you pay for, and I don't like to fancy myself a cheapskate when it comes to my vision and that of my family. read more

Took our son in today to have his vision tested. We are very happy with our experience. Dr. Tim was very nice, very patient and super friendly. The staff was efficient and courteous. We are Tricare Standard and had a much better experience here than at our son's eye exam last spring at the military's Fairfax Family Health Center. Very pleased! read more

The staff at this location perform better than any other in this or any other geographical area I have been assigned to in 22 years of active federal service. They surpass all others in testing and explanation of everything affecting my eyes. I am a disabled U.S. Army retiree who requires the very best care available. I get this level of service here. While I have just met Dr. Forest, her professional demeanor and ability to explain my issues thoroughly, clearly and in a concise manner show me that i have selected the very best eyecare center in the region. read more

A great and friendly office! We have been coming here since the 80's and they only get better!!

I have been a patient of Virginia Eyecare Center for years and have always been 100% satisfied. The doctors have the latest diagnostic tools, and use them to find problems before they develop. Then they explain everything clearly so the patient can understand the diagnosis. They never recommend a change in prescription unless it is necessary. When it is time for glasses, they have a huge selection of frames in all price ranges, at competitive prices. And, of course, are experts at fitting contacts. I have no reservations in recommending them, read more

I love the service and how they treat people like they are intelligent. They explain why the offer exams not covered by insurance and why it is worth the price. read more

Virginia Eyecare Center is deserving of the Five Star ratings! My oldest was home for college spring break and they worked an appointment in for him. Clean waiting room with pleasant staff who are attentive to all coming in the door. Doctor was great and did not push the high tech eye exam over dilation. The opticians in the eyewear center were extremely knowledgeable and helpful in getting you the right choice glasses and ensured they fit appropriately. Thank you! read more

Great doctors- they go out of their way to make ordering simple for the customer ..and have great selection and are relaly patient

Dr. Anne Meccariello is WONDERFUL! We are a military family who has travelled the world and seen many, many optometrists, and Dr. Anne and all the Virginia Eye Center folks are exceptional and by far the best we have ever experienced. Everyone is kind, courteous, and attentive. The patience they showed when teaching my kids how to insert contacts was beyond saintly! :) I highly recommend Virginia Eye Center to anyone! read more

Saturday appointments are very convenient but must be made well in advance (months). Barbara, a clinician, is a hoot, very warm and friendly and made my early morning appointment a pleasurable experience. Dr. Forrest is very precise and professional. Their eye-glasses staff have a ton of frames, are patient and very helpful. I've been a patient for over 15 years; will continue to go out of my way to see these guys. read more

I have been going to this practice for years. I am always impressed with the courtesy and professionalism of all the staff members, doctors and front office staff as well. Besides my annual checkups, I have on one occasion had an emergency where they got me in right away, then referred me to a specialist after checking me. They also have been responsible for identifying a precancerous condition my husband had that was missed by his dermatologist. So, yes, they are checking your vision, and making your glasses, but they are also looking out for your overall health. read more

I've always had good luck with this place. The doctors are friendly. However, please be sure to check with billing before you have an appointment to avoid any charges. I recently had to call my insurance company and work some things out with this office and my insurance. It all turned out OK in the end, but it was an extra hassle. read more

Dr Marcariello is awesome. She is also great with kids. My 10 year old sees her too. All of the staff is really nice. Dr Caplan has been in that location awhile. My dad saw him and I remember getting my first eye exam from him 20+ years ago. read more

Long waits. Shouldn't take an hour from check-in to time you see eye doc. Front desk staff is brusk when making appointment and on checkout. Overall inefficient process takes up too much of my time, despite having 8-10 support staff in the office. What they are doing, I have no idea. After three visits giving them chances, I'm not going to return. read more

Avoid, this place treats it's staff terribly!! Huge turnover in staff and poor service as a result!!

I have been going to Virginia Eyecare Center since Dr. Caplan first started this practice. When I moved out of the area some years ago I tried a couple different local eye doctors and realized they could not begin to compare with the expertise, professionalism, and genuine care I received at Virginia Eyecare Center. VEC has medical technology/devices that enable the exam of the health of the eye and provides early detection for a host of eye health issues. I agree with another reviewer that in the past I have not been positively impressed with some of the staff in the reception/backoffice area, but the rest of the staff throughout the office are highly professional, pleasant, and knowledgeable. I make the long drive and invest the time to return to Virginia Eyecare Center because no one else has won or sustained my confidence as Dr. Caplan or the other eye doctors on this team. read more