Been coming here for a little over a year and have been very happy. Appointments are easy to make, they accept my insurance, and I've received a great level of care. Recently I had some intense eye pin and despite the COVID-19 pandemic they scheduled me same day and offered multiple solutions to my problem, ranging from eyelid wipes, ointment, and eye drops! Great service!! read more

Gene Sweetnam, OD - Optometrists Near Me - Burke, Virginia

Dr Sweetnam is great as well as the staff. Super helpful and explained everything. He even took a video so I could see my dry eye. Super cool. read more

I do not normally write reviews, but I felt compelled to do so as I have never had such a great experience at a doctor's office before. I was referred to Dr. Sweetnam by a family friend who has been seeing him for 7+ years. The moment I walked in, I was pleasantly greeted and signed in. While I was waiting, I noticed a lot of accolades for the doctor including his time in the Military. And when I met with him for my extreme dry eyes and allergies, he was not only kind and patient with me, but also extremely informative. He provided some options for me to consider. He nor his staff did not pressure me at all. And their pricing was very reasonable considering I have been having to see an optometrist annually for the past 10 years of my life. I would highly recommend this practice. read more

I have been going to Dr. Sweetnam since I was in high school and I am about to turn 30 so for a good 15 years. I wear contacts and glasses, and always have a good experience when I go and visit their office. My previous two visits I saw Dr. Chang, and this past visit I saw Dr. Sweetnam. All of the staff is very nice, personable and professional. Helpful if you need to pick out new glasses, and great at scheduling appointments around when it is convenient for you to come in. This past visit just over a week ago, Dr. Sweetnam, noticed a change from my visit the past year with my eye pressure, and made sure that I had a follow-up appointment in a month, so he can check on it, and make sure that everything is okay! Service like that will make me come back and know that my eye care is in good hands. read more

I had an insurace claim that was handled immediately, only to learn that it wasn't needed when I arrived. They did a repair, at no charge. Save me my deductible. Thanks Elaine! read more

I truly enjoyed the doctor. He was very kind and he took the time to explain everything in depth and in an understanding way. He made sure to ask if I had any questions and made sure to answer them and to help me. I will definitely be coming back here. read more

I absolutely LOVE this place. I found them online and was new to Virginia. They welcomed me with open arms and help me to check "eye doctor" off of my list. 6 years here now and last year, I introduced my husband to the office. Though he can be an "interesting" patient, they always take the time to make sure he has the eyewear and exam that he needs. Thank you to the entire team at this office. If you are in search of a great service and quality eye care, see them immediately! read more

I have had the opportunity to see Dr. Sweetnam for the past few years. I was referred to him, after a long search, by a friend for two reasons: 1) he knows how to write a prescription for complex set of eye glasses, where there are 3 lenses merge into one progressively. 2) his prices on glasses, and additional glass features are consistent, fair, and clear to understand. I found out that Dr Sweetnam and his office holds true to the above two reasons, therefore, I will continue to see him, and will recommend him to others. I am sad that he had to close his Ox Rd location, as it was very close to my house - but the extra travel to get to his Burke office is not an issue in comparison to the services he offers. read more

Our family has bee coming here for a long time. The doctors are great and the staff is wonderful. We always buy our eye glasses here because the staff takes a lot of time with you when measuring and making sure the glasses will be perfect! and they always are! I recommend this place to everyone, you will not be disappointed. Service and happiness is their business. My whole family has been happy and will always recommend this practice. Thanks everyone! read more

Gene Sweetnam, OD - Optometrists Near Me - Burke, Virginia

Excellent staff & physicians. I will keep coming from Arizona to see Dr Sweetnam and the awesome staff!!

It was my first visit to Dr. Sweetnam's office. I have to say it was an awesome experience. My prescription was filled several ways to accommodate my virtual working condition. I spend 4-6 hours a day teaching online. He made a special prescription just for that. He was assisted by a super Intern Doctor (Dr. Meaghan). She spent time to understand my working & health conditions. Service manager, Elaine patiently took time to ensure my new glasses would fit my needs. So overall, I would rate my visit very highly. I recommend Dr. Sweenam if you are looking for a new glasses. read more

Dr. Sweetnam takes the time to answer all your questions and concerns. The best thing about this office is the flexible hours and amazing staff! They are patient and super friendly. We have been patients for almost 2years and we love it here! They also don't push you to buy glasses here they are happy to give you a written prescription. read more

I came in with as a new patient with an urgent eye issue the staff was very kind and was able to get me in right away. The dr was very kind and genuine he took his time explaining my issue and and seemed very knowledgeable in what he was explaining. My follow up visit the 2nd time was even better he took extra steps to make sure everything with my eye was good and try to help with finding a solution to what going on I will definitely continue coming to this office and will tell everyone what a great dr and staff the office has read more

I'm not sure why it has taken me a decade to review Dr. Sweetnam. I have been seeing Dr. Sweetnam, well, for a decade! I had contacts and glasses at first but continue to see him after having had successful Lasik Sx. He is thorough, answers all of my questions to the fullest extent (particularly when I was preparing for Lasik), is friendly and patient. His office staff is just as wonderful and their new office is beautiful. Parking is easy, business is well located. Strongly recommend this practice. read more

Always love the service. We have been seeing Dr Sweetnam for eight years. Wonderful treatment from his entire team, and as much as I like the doctors, I have the say the ladies on the glasses team are even better! read more

I have been going to this practice to see Dr. Sweetnam or Dr. Chang for a few years. I really like the doctors, staff and that they have office hours on Saturdays. I am really happy I switched from my previous eye doctor based on my mother's recommendation. read more

Love the friendly staff. Easy to make appointment. No pressure to buy glasses. Overall great experience and my new place to go and send my family and friends. read more

I've been coming to Dr. Sweetnam's office for years. I usually see Dr. Sweetnam, but I've seen Dr. Chang as well. I am always pleased with the care I receive and the attention the doctors pay to make sure I understand what they are doing, and what they find, and further actions to take. Dr. Sweetnam has been particularly diligent about monitoring my eye pressure and field of vision because glaucoma runs in my family. When I purchase new glasses every year or two, I am happy with the large selection of frames and the attentiveness of the staff. Dr. Sweetnam's office offers a friendly, helpful, pleasant environment. I recommend it highly. read more

Dr. Sweetnam and his staff are great. Glad to have them nearby.

Simply the BEST! We enjoy Dr. Sweetnam, Ms. Elaine and staff, every visit! Gracious, professional and kind. Great family care.

The very best place for eye exams, contacts and all things related. Patients come first here. Great office staff . Dr. Sweetnam is knowledgeable and personable. You won't regret choosing them. I've just had my annual exam and purchased contacts that were equal to or better priced than Internet. read more

My wife has been a patient for a couple of years, and the service is always excellent. From the staff to the doctors, everyone is friendly, accommodating and professional, very thorough and great explanations of their findings. read more

I saw Dr. Sweetnam for prescription lenses for myself and my entire family. His advice and methods are inaccurate and I think more folks should get a second opinion to verify my experience. The first prescription he gave me was really off. The second one too strong, but I wasn't aware of it. Month's later I see another optometrist in Burke that was much more accurate and professional. I find out that my prescription was not right and I wasted time and money with Dr. Sweetnam. Think twice before consdering this doctor. If anyone else had the same issues, please write it here. read more

Beautiful new office, courteous & professional staff, and detailed and excellent care by Dr. Sweetnam. You are treated like family. Every question or concern - no matter how small - is addressed. The best in the area. read more

Understand your benefits because the staff is either uninformed or don't care enough to explain the difference between their health and vision insurance policy. I don't understand why an optometrist's office would accept health insurance and not vision insurance from the same carrier. The staff did not make this clear to me and caused me to miss out on my vision benefits, resulting in hundreds of dollars of unnecessary costs. read more

My husband and I have being seeing Dr. Sweetnam and his associate, Dr. Chang, for several years. We find the level of professionalism and knowledge high. The doctors and staff are friendly and helpful. Making an appointment is easy and times are convenient to my schedule. Have no issues with this practice read more

My previous review was from a parent's standpoint/viewpoint. This review is from my own experience with Dr. Chang. My daughter had Dr. Sweetnam. Again, the staff were so friendly. They knew me by name when I walked through the door, and I was taken back to start the example promptly. My eyes are sensitive to everything!! So each test that is done during my exams are time consuming and frustrating. His support staff were so patient with me, allowing my eyes time to readjust and stop watering. This was very different from previous experiences, where I am rushed or the staff is frustrated with how sensitive my eyes are to light. The visit with Dr. Chang was great. She remembered seeing my daughter last year and asked about her. She took time to answer all of my questions about my eyes watering and allergies. She took the time to explain dry eyes to me and how the brain functions that leads to the excess eye watering. Amazing! I have had this issue for many many many years and no one in other practices really took the time to explain this to me, in medical terms that made perfect sense. She gave me a prescription for both the allergies and dry eyes. They are both working great and have lessened the problem. Overall, I am very pleased with both my experience and my daughter's experience with the doctors and staff. If you are looking for a friendly place, with a touch of southern hospitality , where they really care about your eye health and you as a person, check out this office! read more

I first saw Dr. Sweetnum's after a recommendation from a friend. I have been seeing both Dr. Sweetnum and Dr. Chang for several years and would highly recommend them to anyone. They spend the time needed to help the patient, are on time with their appointments and seem to have patient satisfaction as their highest goal. Recently,I had trouble adjusting to my first progressives prescription and called to ask for help. They spent an hour trying to help me and were incredibly patient and kind. As an added benefit, their staff is always cheerful and engaging. I think they are great! read more

I've been bringing my family here for years. I like Dr. Change and I think Elaine is outstanding as is the gal who patiently teaches teenagers how to use contact lenses (bless her!). Sometimes, in the past, when the Rx was easy, I got my actual glasses made elsewhere to save money. That didn't work out well for me the last time. Now, my Rx has notably changed and I'm anxious about how well the new glasses (multiple pairs) will resolve my difficulties. So, I'm having them made here, just in case there is a problem with the prescription. Elaine quickly helped me realize I needed to sign up for insurance during open season. Outstanding advice. I also appreciated that Dr. Chang worked with me so that I actually understood why my vision had worsened (I'm the kind of person that needs the nitty-gritty detail). All in all, I recommend this practice for the quality of it's eye examinations and it's excellent doctors and staff. read more