I went to Potomac Mills Mall to go to Earthbound and to check out other places in the mall. We…read moredidn't have long to check out all the places there due to having to rush to different places and events that day. I liked how everything was festively decorated . Even though it is an outlet mall, I noticed the items I got were almost the same prices online except a few dollars less. Being the largest mall in Virginia and one level , it was hard to navigate and I couldn't find signs leading to Earthbound. I got lost twice. I plan to visit this place again when it is not so crowded in the future. The service we received in the stores we browsed in were good and professional. We found a good bargain for a sturdy metal carry on luggage with wheels for $40. I loved the clothes I wanted online yet was never able to get until recently.

11.7.24 This mall…read morereminds me of Arundel Mills Mall located in Hanover, MD. They have several neighborhoods like Arundel. The only difference is this outlet mall has Costco and JC Penney. I was surprised to see the concourse throughout the mall wasn't crowded, yet the parking lots were packed. I had to circle several times to find a spot. The stores I visited had fairly light traffic. I came to this mall while in VA as I wanted to window shop at Bloomingdale's Outlet and Discount Designer Outlet. Sadly, both retailers left me disappointed. Inventory wasn't fashionable or high-end luxury brands that I was expecting. I am frugal and likely wouldn't have bought anything, but would have enjoyed window shopping. To make my experience worse, traffic coming home to Howard County was god-awful and I was reminded why I hate going to VA. A wasted trip of my time coming to this mall when I could have gone to Arundel only eleven minutes away from me.

Really disappointed in the quality of service here. It was my first eye exam here, and also did a…read morecontacts lens fitting, where they informed me it would be extra for having astigmatism. No problem, things usually cost more when you have extra problems. They told me my preferred Lens was going to be discontinued after end of 2022, so my order would be the last and then I would need to switch to another brand. I ended up also getting some samples of a different brand to try. I was promised 2 weeks for my contacts to arrive. 2 weeks passed, no contacts, i call and explain what's going on, they call the supplier, call me back, say another two weeks but they're working on it. Repeat this for another three months or so. I understand delays but the fact that I have to 1) call them EVERY single time to ask where they are rather than be informed proactively that they are delayed again and 2) explain my story every single time I call, I assumed eye doctors would also use patient notes, is ridiculous. Then, I tried the samples, unfortunately, they didn't work for me and never settled on my eye or were sized incorrectly (blurry no matter how much eye drops). I called about 6 months after my eye exam to see if I could try another brand. They told me I would have to come back in and get resized and pay another $100+. I ended up going to another provider where I walked out the door only payed $20 for a new exam, under $50 for the lens fitting, and no extra charge for astigmatism. AND they gave me two different samples to try from the beginning, followed up how they were feeling etc. Th difference in level of care at Steer Optical and my new vision center is night and day. Wouldn't recommend this place to anyone.

My wife and I made appointments for our annual eye examinations. I was initially satisfied with the…read moreservices rendered until we paid for the services. With insurance coverage, we were told we owed $147. We then went into Lens Crafters and as I was waiting for my wife, I noticed we were given the prescriptions for glases/contracts and the credit card receipt for the payment made but not an invoice for breakdown of the charges. I went back into Steer Optical examination office to request an invoice, and the receptionist stated that they needed to refund for the Optomap retinal exam, which my wife did not receive. My issue is why did I have to request an invoice for the refund to be recognized by the receptionist who accepted the credit card? The total should have been $49 for the contact lens fitting for my wife, but we were each charged $49.

PLEASE AVOID THIS ESTABLISHMENT......literally go anywhere else…read more Absolutely terrible experience. This place is nothing but a money grab. I just finished my eye exam and was shocked to find out they refuse to give you your own prescription numbers unless you either buy glasses from them or pay an extra fee just to access YOUR information. I will never be back here and would strongly recommend others avoid this place unless you enjoy being nickel-and-dimed for your own medical information. Honestly pretty disappointed because the tech, and the eye doctor were pretty nice. Just AWFUL business practice.

I enjoyed Dr. Sutton who I felt was thorough and did not rush me and answered all of my questions…read more I was looking for a new Dr and she came highly recommended from the practice.

The service is lacking, place is pretty dirty; have to hike the whole store just to find someone to…read morehelp.

I will give them about a 3 1/2 because the store remained me of a big lots mixed with a TJ Maxx…read moretype vibe. This store stays open late for us late riser like myself. Which is great because I try not to "shop" at the same time as many others who have a 9-5 job. I woke a different schedule so later the store stays open the better for me. There is plenty of parking so no worries about where you are going to park. They have a array of clothing some high end brands at pretty good discounted prices and other clothing items ie shoes and purses are also available. At the tile I went I did not see any designer purses, but again I did come around 8-9 pm so most of those could have gotten sold. I did like the earring collection which was asking for some great prices. My collection is coming up just off of one visit to Gabes. They have a variety of snack type foods and other accessories, makeup items, workout gear/equipment, and miscellaneous things for the house. I would definitely come back but might try to venture out a little earlier to see if the selection is much better.

Bought my wife the the Q hybrid smart watch back in March last year and she absolutely loved it…read more The battery lasted about six months before it needed to be replaced which was expected. Shortly after we replaced the battery her watch screen cracked :( it was right before Christmas so we didn't have time to get it fixed but we just came in to see about getting it repaired. They let us know that the screen wasn't protected by the warranty but that they'd send it out for repair and we'd just need to cover the shipping and handling. Which was fine by us; she loves the watch and we needed it fixed. Then the best thing happened one of the employees just said to see if they had it in stock(which they did) and they just took the broken one and gave us a new one! I couldn't believe it, by far the best customer service ever!! I'll definitely be back when it's time for me to get a new watch!!

5 stars for super friendly service 1 star for mis direction…read morefrom the 800# operator that said I could return my online purchase here (one can not, it is an outlet store) so 3 stars for trying hard or worth a visit for a hard wearing leather wallet.

My husband made an appointment for 3:20pm and we arrived at 3pm and I was waiting for him in the…read morecar with our baby and had to leave to go to my moms. He waited over 3 HOURS?!? Absolutely ridiculous what is the point of making an appointment if they're going to make you wait hours...do not come here. I would have rather them told us to reschedule when they are available to take the appointment.

I have had a highly positive experience at America's Best a very welcoming atmosphere, professional…read more& friendly staff with exceptional service that surpassed expectations. Dr.Ishak ensured that I had a clear understanding of my eye issues & I felt confident in their care. My Personal appreciation for Sara Lee-Sales Rep Natalie- Manager Meeka-Asst Manager Kim-Tech Ishioa-Tech Dr.Ishak

I love Dr.Siddiq! I needed a last minute medical exam and she was able to squeeze me in despite her…read morevery diligent schedule. My eyes almost felt instantly relieved and I recommend her going forward. The rest of the staff was pretty amazing as well, Yesenia ensured that I was scheduled and the manager, April was of very kind assistance as well. Best eye care I've received in a while

Went in for a annual exam (just the prescription). No hassle in getting my prescription that same…read moreday even though I wasn't purchasing frames there. I appreciate the updated technology that they have, considering that I've been to some offices that have limited technology (having high astigmatism) thus requiring older methods that could be subject to not-so-accurate prescriptions.

My service was a great experience, very professional, and most importantly my style was neat better…read morethan expected!

I have gotten a curly cut, silk press, protective style and wash & go and was in love every single…read moretime! I come to Ashley OFTEN, as you can see. My hair is always so healthy and when I see Ashley. She takes such good care of her clients and listens to what you want all while informing you on what your hair needs. She's very educated in what she does and I know whatever I ask her, she can provide the answer so I can take care of my hair on my own, though I don't like to do my own hair. I've also just had her style my hair for going out and that was such a breeze! Ashley saves the day every single time. I don't go anywhere else, my curls love her hands!

This place is a dump. Assembly line care..... save yourself the aggravation and find a reputable…read moreOptician..... (not Walmart) and then either order your glasses online (can't be any worse), or order through a private owned company. Keep away from Costco as well.....and America's Best. Your vision is too important to trust these ..........folks. We all want to save money but in the long run they are not with it.

One of the best experiences I've had so far regarding customer service and professionalism…read more A little backstory - I've recently had an eye exam (my eyes were getting too tired, it was blurry, etc.), and while I was told about 4 years ago to get glasses, I never got around to do it. Go figure! Anyway, I got here today on recommendation from a friend, and let me tell you, Meslyn the manager was such a great help - understanding, empathetic and caring at all the steps of the way. She showed me a couple of pairs of glasses that fit my face well, she gave me some recommendations and pointers, and patiently explained how to care for and have glasses last longer (first-time glass wearer, had no idea you're not supposed to wipe them with your shirt haha). Overall, great experience, I would recommend if you're looking for or interested in getting new glasses. And a piece of advice, do not delay getting them!