1. Jeffrey I. Wynn, O.D

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Dumfries, VA

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Jeffrey I. Wynn, O.D

4.4 (13 reviews)
Closed • Closed

By appointment only

Updated 1 month ago

Services - Jeffrey I. Wynn, O.D

Eyewear fitting

Eye exams

Retinal imaging

Jeffrey I. Wynn, O.D Photos

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Review Highlights - Jeffrey I. Wynn, O.D

“Wynn runs his business with a personal touch by putting great care into his work for each customer.”

Mentioned in 11 reviews

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Eye See Optique - Cartiers are shown by appointment . Please book what best fits your schedule.

Eye See Optique

4.2(11 reviews)
1.2 mi

Eye See Optique is AMAZING!…read more Dr. Colbourne is a wonderful optometrist, and he is super thorough and takes his time with you - he answers all your questions and and addresses any concerns, as well as explain everything so clearly! In addition, their boutique is bar-none - if you're looking for designer frames, this is THE place, as their selection just cannot be beat. Tom Ford, Versace, Dita, etc. - they have it! The staff are all friendly and helpful, and making appointments is a breeze. Ample parking in the large plaza lot. +Dr. Colbourne! +amazing selection of designer frames +friendly staff & service +ample parking

Pros: My appointment with Dr. Colbourne was outstanding. The product selection of frames is very…read moreunique and different. The pricing was fair. Cons: When I received my "bifocal" glasses on 4/28 and the line was not correct. I immediately told Pershia the bifocal line was not correct and requested she use the glasses I was wearing that day to compare. She ignored my statement - "just wear them for a week and then bring them back if there is a problem and we will fix it." I returned 2 days later after almost falling down a flight of stairs. The next rep was kind enough to look at the glasses I currently had and used it for measurement. I was advised it would take 10 days. I called on 5/11 and was informed they were not there. I waited another week to find out the glasses would be there today -5/19. Now to try to pick up my glasses (office is closed on Wednesday) before 6 pm with traffic is precarious and I am leaving town on 5/22 and really need the glasses. Overall, the experience for the exam was excellent, the service thereafter not so much. I have already recommended several people and hopefully it will go a lot smoother. I hope this can be a learning moment for the new business in Dumfries. UPDATE: I added two stars. Waheed reached out to me directly after reading the review. He extended every possible solution and I appreciate that. My daughter picked up my glasses which are perfect and I'm off to London!! I will still recommend family and friends and I'm glad some CS improvements will be made.

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Eye See Optique - Cartiers are shown by appointment . Please book what best fits your schedule.

Cartiers are shown by appointment . Please book what best fits your schedule.

Eye See Optique
Eye See Optique

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Target Optical

Target Optical

2.0(5 reviews)
2.0 mi

I called in today about a charge that I normally have to pay once I get finished with my eye exam…read morewhich is to me a ridiculous amount since I have insurance. I try to ask the receptionist "christine" why am I getting charged that amount if I have insurance before I could complete my sentence she cut me off. She said I would need to speak with the Dr. Directly b/c she has her "own" fees. I said what? I've been coming to this place for the past years & she has her own seperate fees? so what am I really getting charged for on top of my deductible & contact lenses? she said she could not discuss any information over the phone as far as my deductible fees? she said I would have to come in for all of that? mind you every time I come in they ask for extra exams that my insurance does not cover that I opt out bc I only need to get my regular eye exam done since my vision is not even that bad. I had also called & left a message for someone to call me back. No one ever called me back. I understand sometimes the receptionist busy and cannot pick up, but I had to call multiple times. so I decided to call another office to book an appointment with someone else, They answered my questions and told me what I am expected to pay. which is not even close to the amount I was paying for on what was suppose to be a regular eye exam here.

Two sets of frames, which were shipped back separately were "lost" after I complained to the staff…read moreabout slow service. I do not believe they were lost. They offered a refund, but these are luxury frames that are out of production. Unacceptable and I will never return. Manager, who once vented to me-a customer-at length about his personal life, can be flippant and behave as a "smart Alek" in my opinion. Otherwise, be prepared to spend around 30 minutes to an hour, as staff move very slowly and don't appropriately acknowledge customers, in my opinion. Today, after waiting around 30 minutes for my refund for lost frames, an elderly man sat down at the desk, sorted through the glasses, and apparently found his. Nothing was verified and he got up and left. I will never patronize this location again and suggest for others to go elsewhere, especially if you are bringing in frames that were purchased elsewhere.

Jeffrey I. Wynn, O.D - opticians - Updated October 2026

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