I enjoyed Dr. Sutton who I felt was thorough and did not rush me and answered all of my questions…read more I was looking for a new Dr and she came highly recommended from the practice.

PLEASE AVOID THIS ESTABLISHMENT......literally go anywhere else…read more Absolutely terrible experience. This place is nothing but a money grab. I just finished my eye exam and was shocked to find out they refuse to give you your own prescription numbers unless you either buy glasses from them or pay an extra fee just to access YOUR information. I will never be back here and would strongly recommend others avoid this place unless you enjoy being nickel-and-dimed for your own medical information. Honestly pretty disappointed because the tech, and the eye doctor were pretty nice. Just AWFUL business practice.

Really disappointed in the quality of service here. It was my first eye exam here, and also did a…read morecontacts lens fitting, where they informed me it would be extra for having astigmatism. No problem, things usually cost more when you have extra problems. They told me my preferred Lens was going to be discontinued after end of 2022, so my order would be the last and then I would need to switch to another brand. I ended up also getting some samples of a different brand to try. I was promised 2 weeks for my contacts to arrive. 2 weeks passed, no contacts, i call and explain what's going on, they call the supplier, call me back, say another two weeks but they're working on it. Repeat this for another three months or so. I understand delays but the fact that I have to 1) call them EVERY single time to ask where they are rather than be informed proactively that they are delayed again and 2) explain my story every single time I call, I assumed eye doctors would also use patient notes, is ridiculous. Then, I tried the samples, unfortunately, they didn't work for me and never settled on my eye or were sized incorrectly (blurry no matter how much eye drops). I called about 6 months after my eye exam to see if I could try another brand. They told me I would have to come back in and get resized and pay another $100+. I ended up going to another provider where I walked out the door only payed $20 for a new exam, under $50 for the lens fitting, and no extra charge for astigmatism. AND they gave me two different samples to try from the beginning, followed up how they were feeling etc. Th difference in level of care at Steer Optical and my new vision center is night and day. Wouldn't recommend this place to anyone.

My wife and I made appointments for our annual eye examinations. I was initially satisfied with the…read moreservices rendered until we paid for the services. With insurance coverage, we were told we owed $147. We then went into Lens Crafters and as I was waiting for my wife, I noticed we were given the prescriptions for glases/contracts and the credit card receipt for the payment made but not an invoice for breakdown of the charges. I went back into Steer Optical examination office to request an invoice, and the receptionist stated that they needed to refund for the Optomap retinal exam, which my wife did not receive. My issue is why did I have to request an invoice for the refund to be recognized by the receptionist who accepted the credit card? The total should have been $49 for the contact lens fitting for my wife, but we were each charged $49.

I have been going here for a few years since it's close to home, and it's a decent experience - I…read moreLOVE that they don't blow the puff of air in your eyes like typical offices do, and Dr. Frederick is nice, the wait time is usually long though. Typically when I go for my visit I get checked in and end up waiting for 15-20 min, then after they take me back to the first room and machine where they look at your eyes before putting you in the room to wait for the doctor another 20 min which is a bit annoying. When I visited 10/31 for my exam this year, I was on time and told the doctor was running 45 minutes behind so I just waited in my car (although there are places to grab a quick bite nearby) and when I got in I still had to wait another 10-15 min as she was going back and forth between patients. The staff is really nice, and the exam itself is comfortable so the time is really the only reason I took a star off. She's also very patient bc I am a bit sensitive with the bright light at the part of the exam when trying to look into my retina. I don't have glaucoma in my family and she asked me to return for an assessment, but I haven't gone - it just feels a bit odd but I appreciate her being cautious and proactive. I don't purchase my glasses or frames so I can't speak on that part. There is plenty of parking in the lot behind, or a few spots right in front. She has a clean restroom as well.

NEVER AGAIN!!!! Lost me as a customer. My prescription hasn't changed over the last few years. I…read morepreceded to get another exam. New Doctor here this time uses my old prescription as a baseline and states "okay 20/20 so we will keep it the same" then changes my contacts vendor/type without asking me. When I explicitly stated I have used these for over a decade and they are what I want to use. Then the Doctor changes my eye glasses prescription a little when she stated it was already 20/20 with the current prescription. What the F! Is she getting kick backs???!!! Never going here again! Trash!

Great staff - knowledgeable and so helpful! Figured out which options got me what I needed with the…read moreleast out of pocket! And Dr. Wynn is really knowledgeable, really personable, and really good - I no longer have to take off my glasses to read a menu. Highly recommend!

Scheduled an appointment on Monday for the following Monday. Appointment day comes and they don't…read moreseen me on the books. They claim they called and left a voicemail on Thursday to confirm the appointment but that was a lie. They reschedule my for an hour later that same day. I left and am not coming back. You should not either if you respect your time.

As a person with a very petite narrow face and close-set eyes, I have always struggled to find…read moreglasses that fit my face. Finding glasses I LIKE has been even harder. The usual stores have very similar frames with very similar profiles for much wider faces. Occoquan Optical has a completely different feel than the stereotypical eyeglass shop. Rachel has created a calm, airy and bright environment with individually curated hand-selected frames. It's clear that Rachel has considered multiple types of customers- the range of styles, shapes and sizes is incredible! I went to the shop three times- to browse glasses, to pick a second style and purchase both, and then to pick up my glasses after the lenses were done. Each visit was as enjoyable as the first! Rachel is personable, attentive and warm. Conversation flowed easily and she loved on my baby during my first visit. She also put up with my indecisiveness! Not only did I pull off at least 30 frames from the walls, but she even started a poll on Facebook when I was unsure which pair fit my face best! By the end of the appointment, Rachel understood my style enough to select a second pair of glasses off the wall- which I ended up purchasing! It's so exciting to have glasses that build up my confidence and make me feel like a trendy mama! Looking forward to building my glasses collection. I'll be back to Occoquan Optical soon!

What a great find! I needed some special glasses for night driving and wasn't sure where to…read morestart, especially with the COVID situation. Rachel opened the store early for me and spent some time to ask lots of questions to understand what I needed and what price range I wanted to be in. After explaining my condition she recommended some special lenses that would potentially address my issue. I ordered the glasses and they were ready for pick up on the date promised. The glasses were perfect. The shop has an amazing selection of really fun and diverse frames. Rachel is a delight and is very knowledgeable. Highly recommend.

Highly recommend this office! I've been a patient of theirs for years and they have always provided…read morequality care. The last visit I had, I ended up not liking the glasses I ordered. They assisted me the best way they could and I ended up with a pair I loved. Overall, the doctors and staff are all very friendly and helpful.

I've been coming here for a very long time and love all aspects. The ease of location and parking,…read morethe smiling pleasant receptionists and their efficiency, nice waiting room, short wait times, and the optometrists. You'll be happy and well cared for here!

I love these people! I had an allergic reaction and my eyes were itching and burning and stinging…read moreso much that I was having trouble seeing. I called as soon as they opened and they were fully booked, but managed to fit me in that day. Dr. Gupta is a great doctor. Has helped me tremendously!

First off let me say that this is more a review on just getting my glasses. As I write this it's…read morefast approaching the sixth week since my appointment and still no glasses. I am not happy. At all. By the time I get my glasses the prescription will be outdated. However, as far as my experience with the staff and the appointment itself goes, it's top notch. Everyone is courteous, friendly and the process was very smooth. I was seen by Dr. Wong and he was great. I'm trying to separate them from their suppliers so do not read this wrong. I'm aware that there are things they cannot control. I really hope I'm a one off here. I thought I had found my go-to place for eye appointments, but I can't keep waiting 6+ weeks for glasses no matter how much I liked the staff. To put this in perspective, my parents went somewhere else for their eye appointments a week after I did and got their glasses within 8 days. So, they had eye appointments a week after I did and got their glasses a month ago! I just want to get my glasses and get out of there.

Dr. Whang and his staff went above and beyond at my appointment and explaining the tests and…read moreresults along the way. I highly recommend Dr. Whang.

Updating my review since it's been a while and I still standby what I said before. Dr. Whang and…read morehis staff, specifically, Jasmine, are amazing! I recently moved away to Williamsburg, VA and still make the drive up here to see him. His patient care and bedside manner are amazing. Highly recommend!