Great staff - knowledgeable and so helpful! Figured out which options got me what I needed with the…read moreleast out of pocket! And Dr. Wynn is really knowledgeable, really personable, and really good - I no longer have to take off my glasses to read a menu. Highly recommend!

Scheduled an appointment on Monday for the following Monday. Appointment day comes and they don't…read moreseen me on the books. They claim they called and left a voicemail on Thursday to confirm the appointment but that was a lie. They reschedule my for an hour later that same day. I left and am not coming back. You should not either if you respect your time.

I was glad to see that Target now has an eye doctor. My husband and I were able to make…read moreback-to-back Saturday appointments online to use up our FSA money before the March 15th deadline. Unfortunately my husband got delayed at work and was running 30 minutes late but the doctor kindly agreed to wait and see him still (even though it would have been after hours). During my exam, Dr. Karim was very pleasant, thorough and honest. She even offered me a complimentary exam because I am a couple weeks postpartum and in case that might have affected my exam. Will definitely be using Advanced Eyecare Consultants as our regular eye doctor from now on.

Would not recommend!!! The customer service is horrible!!! The receptionist has no clue on what is…read moregoing and lied trying to act as my husband was lying to me. The doctor is just as worse. She fails to tell you about the 45 day towards contact fitting and makes it known that you can come back anytime for a free adjustment. We came back 54 days later she wanted to recharge us for another exam and accused my husband of not taking care of his contacts. He's been wearing contacts for 20+ years and knows how to properly clean them. They are just trying to recharge you for their sloppy work. Better off finding another eye doctor bc they have no clue on what they are doing.

Two sets of frames, which were shipped back separately were "lost" after I complained to the staff…read moreabout slow service. I do not believe they were lost. They offered a refund, but these are luxury frames that are out of production. Unacceptable and I will never return. Manager, who once vented to me-a customer-at length about his personal life, can be flippant and behave as a "smart Alek" in my opinion. Otherwise, be prepared to spend around 30 minutes to an hour, as staff move very slowly and don't appropriately acknowledge customers, in my opinion. Today, after waiting around 30 minutes for my refund for lost frames, an elderly man sat down at the desk, sorted through the glasses, and apparently found his. Nothing was verified and he got up and left. I will never patronize this location again and suggest for others to go elsewhere, especially if you are bringing in frames that were purchased elsewhere.

This was the worst experience I've ever had ANYWHERE. About 3 weeks ago, I came to Target optical…read morefor the first time. I was helped by Christine who told me I would receive a text message when my glasses were ready for pick up in about 7-10 days. At day 13, I decide to call to get an update on the status- Christine answered and spent about 5 min searching for my glasses while I was on hold, stating "oh maybe he put them in the wrong place". She then proceeded to say she couldn't find them so she would call me right back after looking in the system. About an hour later I get a call from Christine, ACCUSING ME of picking up my glasses on 10/24 (4 days after placing my order). She stated she knew I was there bc she checked me out and she remembered that I was there. I was NEVER there - hence me calling for an order status. I asked them to review the cameras. After almost 5 hours of being in target, the manager decided to not have security finish reviewing the footage. He stated "I will order a new pair whether it was an illusion that you were here or not and you can have 2 pair". Never ONCE did he apologize for wasting my time. Thank God I finally got my glasses 3 weeks later but I feel sorry for whoever paid good money for the wrong pair of glasses. Most incompetent and unprofessional business I've ever encountered. DO NOT GO HERE.