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    Advanced Ophthalmology

    3.0 (5 reviews)

    Services - Advanced Ophthalmology

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    1 More Service

    Retinal imaging

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    Eye Consultants of Northern Virginia

    Eye Consultants of Northern Virginia

    3.0(23 reviews)
    5.0 mi

    There are several locations with each having the same quality of professionalism in the staff and…read moredoctors. My doctors , Looveren and Gupta spent time making sure that I understood what was occurring with my vision and the suggested procedure needed to prevent further damage. The facilities are very clean and comfortable. Wait time is short. I recommend you check them out.

    visited Eye Consultants of Northern Virginia in Woodbridge today at 8:00 AM as a senior citizen…read morepatient, and I left extremely disappointed by the way my situation was handled. Upon arrival, I was informed at the front desk that my insurance was not accepted and that I would need to pay upfront. This information should have been communicated well in advance by phone, email, or even a voicemail so I could have made appropriate arrangements before coming in so early. The reason given was that their system showed an additional insurance under my profile with an unrealistic expiry date of 12/31/9999, despite my Medicaid coverage being current and valid. When I contacted Medicaid, they confirmed that I have full coverage and even asked the provider to call their dedicated line for verification. Unfortunately, the billing staff member named Nina refused to call, insisting she would not contact Medicaid and suggested that I may file a complaint against her if desired. I tried to explain that her role should be to assist patients, especially in resolving such administrative issues, but she remained unwilling to help. This level of indifference is deeply concerning in a healthcare setting particularly at an eye clinic, where timely care is critical and many patients, including seniors, come with urgent vision concerns. Because of this situation, I was left with no choice but to reschedule my appointment, which may now take weeks or months. I sincerely hope that the management reviews this incident and emphasizes to its staff that patient care and empathy must come before rigid procedures. In healthcare, communication and compassion are just as essential as clinical expertise.

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    Eye Consultants of Northern Virginia
    Eye Consultants of Northern Virginia

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    The Retina Group of Washington

    The Retina Group of Washington

    3.8(4 reviews)
    5.1 mi

    I came to this office couple years ago after getting referred by my eye doctor. I came again…read morerecently after getting referred again by my eye doctor (the doctor I saw has passed, but I was referred to another doctor). Prior to my appointment, I did and insurance verification and the front desk AND my insurance company said that the provider and office was in network with my insurance. So, my appointment was moved several times because the doctor was unavailable (understandable). When I came I for my appointment, I had the worst experience with the front desk staff. Every single word she said to me was "no". She first asked for my last name in an obnoxious way (ok, that's fine), second I gave her my insurance card and driver's license per her request and she goes "NO NO NO NO NO, we don't work with your insurance --its a platinum plus plan btw. I said that prior to my appointment I had made sure it was in network and was told that there would be a copay of $20 via voice-mail from the office. She said "NO NO NO". I then played her the voice-mail from their office stating that they are in network with my insurance and that there would be a copay. She then rolled her eyes and shrugged. She wanted me to fill out forms that I had already filled out (I had been a patient there 10 years ago, and also filled them out on their website beforehand and brought it in). She then proceeded to say her favorite word, "no" that it wasn't acceptable. After 10 minutes of hearing constant "no" we were instructed to wait for the doctor, who we could see pacing back and forth waiting for us. I was so turned off by the front desk encounter and frankly did not trust the office to provide a nice patient experience. So after about 5 minutes of waiting, I decided to cancel my appointment. I did not want to be a patient at this awful office. We told the "no" lady that we will be canceling our appointment and then she proceeds to say "ok" and demands us to take back our paperwork. To be honest, it was a relief to hear something different than "no". In either case, they lost a new patient, a former patient, and all my referrals. We didn't even meet the doctor. What an awful way to treat your patients. TLDR; didn't even meet the doctor because the front desk team member was just awful (her favorite word is no) and we decided we did not want to be patients of an office that has team members treat patients horribly.

    I wish I could give Dr. Kasi a MILLION stars!! While on a business trip to the Washington DC area,…read moreI had an eye emergency. Dr. Kasi came in on a Saturday afternoon to help. He immediately performed laser eye surgery on my torn retina. I was terrified! By the time I left his office, I knew I was going to be ok. The kindest, gentlest, most intelligent doctor I have EVER had the pleasure of meeting! Dr. Kasi went the extra mile to call some friends in South Florida to make me a follow up appointment at one of the worlds best eye institutes. I have to say, they pale in comparison to the quality of care I received with Dr. Kasi. They are equally impressed by his work- and I have had no issues since! I'm not sure how I got so lucky to find Dr. Kasi at that moment, but I am forever grateful for him and his staff!! Do yourself a favor and go see Dr. Kasi!

    Advanced Ophthalmology - optometrists - Updated May 2026

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