King Street has no shortage of gift shops, but this one stood out for its sustainability and…read morefair-trade concept. The shop is deceptively long and has much to offer in terms of clothing, jewelry, knick-knacks, and home decor. I learned a customer favorite are their comfortable cotton shirts, and you might find a few on sale in the back! The workers are kind and welcoming. For value, there is something for every wallet, and the quality is reliable.

So I came here on a Wednesday and got a free massage. I think it's called Wellness Wednesdays. It…read morewas such a pleasant surprise as I had spent the morning volunteering at a farm. After that, I sampled some Equal Exchange coffee and browsed the jewelry area. They were accommodating and helped me find something I was seeking. I ended up purchasing a couple of beautiful, unique, and fairly traded items for myself, at good prices. I will always stop by here when seeking something to gift "people who have everything" and/or who have selective taste. My very picky grandmother is overjoyed whenever I gift her something from here.

I'm so glad this opened in Potomac yard! I frequent this outlet often, as it's close to my home. I…read morealways leave with great items in my size and the store is well organized and kept neat. I did want to point out an observation during the last 2-3 times I visited - There is a member of the staff here who is very clearly working harder than others. So much so, I noticed how she was moving around the store, folding items, answering questions and moving quickly while others were very obviously just hanging out and chatting. There's clearly an equity situation here and I'm hopeful something is done about it. For description purposes - She's a slender woman of color and has continuously gone above and beyond to help customers while the others are visibly lazy and unmotivated. I hope she gets promoted and fires y'all.

The store is clean and well laid out. The staff is cordial. I have purchased several high quality…read morecoats and dresses here. This is a very good location. My feedback would be that the sales signage could be clearer. I brought several items to the counter to purchase only to find out that the sale sign above the rack did not apply to my selections. There is plenty of free parking steps from the store and I recommend it.

I have a few baby showers to attend. There are adorable items at this location. The little onesies,…read morethe tiny bibs, the toddler items are so cute. This store is worth visiting if you have a little one that needs something.

Things seemed well organized in the store and employees were helpfulread more

I stopped by the Chico's Old Town Alexandria store and it was bursting with energy and Caribbean…read morevibes. The store manager converted the store into an island resort to match the new line of clothes for the summer. There was juice and Hawaiian pizza on hand in case you got hungry while shopping. I ended up buying more than I wanted to because I was so happy. They have great quality clothes, sales items, and all for amazing prices (50% off). If you're in the area... stop by, you won't regret it! #Happy Shopping #Chicos #OldTown #AwesomeService

I went in to buy a Christmas gift and Ayana came in for the save. Her attention to detail make the…read moreshopping experience easy breezy.

I traveled all the over here to purchase the Charged Gemini running shoe because they actually had…read moremy size, and also because they were 50% off of the regular price. When I got here I noticed that actually everything in the store was 50% off. I ended-up walking out with a nice baseball cap for around $20 (normally $45), some nice running shorts for around $25, a two pack of boxer briefs for $17, and an Under Armor t-shirt for $14. Rarely would I purchased so many things at one time, but these deals were simply too good to pass-up. I would say that the long trip to get here was definitely worth it.

The outlet mall has lots of decent stores. Under Armour has great exercise items. The tops,…read moreT-shirts and leggings are great. There are items for men & women. Between this location and the Columbia store, you should have a great supply of socks, jackets and everything for casual outings & workouts.

11/2/21 I liked this store while visiting here two weeks…read moreago.  I enjoyed looking at the purses my wife considered acquiring.   We learned that Coach stores and Kate Spade are both under the same roof. The person I liked the most is the Alice In Wonderland Purse, but when i picked out, my wife gave me this look that said..."You're Out Of Mind."  Still, it would have been the purse I would have bought if I were a woman...okay, maybe the second purse I would have bought if I were a woman.   *If your wondering what is the first purse i would have bought...https://charm14.com/collections/baltimore-ravens/products/baltimore-ravens-traveler-crossbody?variant=12512899137619 This is a purse I saw back in 2017, so it is harder to come by.  In case you can't find it, it's called The Baltimore Ravens Traveler.* This would be the first purse I would buy if i were a woman.  Anyhow, there was a Alice Wallet, but they were all sold out. It would have been the ultimate combination of items, or combine the Alice Wallet with The Baltimore Ravens's Travler Purse. The employee who was helping use was helpful and cheerful.  She made the whole experience worthwhile.  We are sure to come back when my wife feels the need for another new purse...or see what new arrivals are in this store... Whichever comes first:)

The Kate Spade Outlet at the National Harbor is always a great place to shop for myself and for…read moregifts. The staff is always friendly and helpful, and usually great sales. Right now the store is 70% off plus an additional 20% off. Today I went by to take a peek around and left with a card wallet that was regular priced $69 and I paid less than $18. May have to go back and get a few for Christmas gifts. Yes, I purchase Christmas gifts through out the year :-)

This is a good outlet store for watches. They generally have good discounts for certain watches…read moremost times. The selection here is varied enough to suit most tastes and occasions. The staff is quite helpful and have good suggestions to help decide on a watch. Just don't expect very high end stuff here tho!

Today I experienced some of the worst customer service I have had in my life. I placed an order…read moreonline yesterday, as the website stated that the order would arrive by 5pm on Friday 01/22. The item is a gift that I needed no later than that date. When I didn't get an update today I attempted to get the order status via their online website. When I got an error message I got concerned and called customer service. To explain that I am leaving town until mid Feb on Saturday, so I need to make sure the order will be here on Friday as stated on the site. The rep John stated that it still hasn't been fulfilled and if they would ship from a store which would add a week. I re-explained that didn't work for me and that isn't what the website stated. He repeated himself and then hung up on me. I called back and got Linda, I promptly requested a manager due to my experience with John. She explained that she couldn't get a manager until I told her my issue; so I explained. She then had the audacity to ask me if I had a screenshot of the website stating the 1/22 date. I was appalled because apparently now customers are supposed to screenshot advertising, promotions, etc. in order for them to follow through! I demanded a manager as Linda proceeded to explain they have 3-5 days to process orders. Well how does that make sense with what the website said -- it doesn't! She then proceeds to tell me that there isn't a manager available. I stated that I would hold until one is... fast forward 30 mins later I have now drove from my house in DC to the store at the National Harbor (They didn't have the watch in stock that I ordered online). At the store LaToya was very friendly and understood my concern but couldn't assist as I ordered online. While I waited on Linda to return with a manager, that never happened.. I then requested to cancel my order. She explained they don't cancel orders?! What?? That I would have to get it delivered and return it. I re-explained that after Friday I won't be at home! What happens when it gets delivered then damaged or stolen before I get back in February... then I'm on the hook for a product that I never received! She stated that I had a point and would again attempt to reach a manager... fast forward another 30 mins. STILL no manager nor a cancelled order and refund! Linda provided me a reference number for our call and stated that all managers are gone for the day and one will contact me tomorrow via email to let me know if they can cancel my order or not! So ultimately I still don't know if my order will be cancelled and my money returned. I have spent well over an hour dealing with this absurd customer service. I will never order from the company again and I will make sure everyone I can share this with knows about their poor customer service, and horrendous business practices! P.S. - LaToya at the National Harbor store has great customer service! This review is not a reflection of her but of the online ordering, customer service and company as a whole.

It's a no ! Went in two employees talking it up took them a bit to acknowledge me…read more I'll be honest I went in hair lookin nuts running errands and both of them looked at me like I was out of place and wasn't meant to be there picking up an order. (I had placed an order online for pick up) made me feel uncomfortable wanted to buy some shirts decided not to. I was made to feel like I couldn't afford the items in there based on how I look. Which is cool. Those who have it don't flaunt it.never again next time I'll ship Them like I normally do.

Customer service here is excellent. I came in to buy a new pair of sunglasses and was helped by one…read moreof the staff members and had an awesome experience!