Needed to have a microwave installed after Home Depot refused due to backsplash tiles in the…read morekitchen. I reached out to Michael and he responded very quickly with an amazing rate and was even able to come out within 48 hours! He was responsive and clear during the whole process and happily answered any questions during the installation. He was also super clean, covering up the kitchen to capture all the dust and even wearing shoe covers, and I barely had to clean afterwards. Before he left, he gave me pointers about how to take care of the microwave and even took a look at a bathroom vent that was giving me trouble for no additional cost. Would highly recommend Michael/JBM Home Services and will be calling him in the future for any handyman or maintenance needs!

Michael is great and will be my first call in the future! As the 20 year old dishwasher I inherited…read morewith my condo was dying he offered suggestions on how to fix it myself rather than spend money on a service call. Once I decided it was time to upgrade he stuck with me through a tumultuous failed factory install and was out same day to get it up and running.

DO NOT HIRE. If I could give zero stars, I would. I originally hired Duct Professor to fix my home…read moreAC, and they ended up charging me over $1,300 for six incredibly frustrating visits, a string of misdiagnoses, and unauthorized repairs. The first two technicians they sent spent hours troubleshooting but completely failed to find the issue. Instead of properly diagnosing the system, they installed a non-OEM control board without my knowledge or consent. This unauthorized part risked causing further damage to my electrical system through power fluctuations. When that didn't fix the AC, they guessed the AC contactor was the problem and replaced it twice to no avail. It wasn't until the sixth visit that a senior tech finally came out and identified the actual root cause: a damaged low-voltage power line leading from the AC to the house. This is a fundamental issue that should have been caught on day one. Dealing with a broken AC in the middle of summer is hard enough, but enduring a dragged-out, six-visit ordeal with a newborn baby in the house made their incompetence a complete nightmare. Ultimately, because they left my system compromised, I had to hire an entirely different, independent HVAC company to actually fix the problem. To make matters worse, I sent a detailed email to Duct Professor management outlining these failures and requesting a refund for the misdiagnoses and unauthorized parts. They completely ignored me. No follow-up, no apology, no attempt to make it right. Save your money, your time, and your sanity--look elsewhere.

There are so many Air Duct Cleaning Companies out there and many are very expensive. Duct HVAC…read moreProfessor in Prospect Heights has a BBB Rating of A. HVAC Professor is extremely reasonable with its pricing. They were extremely prompted for our appointment time scheduled. Angel and Juan did an Awesome job cleaning all our vents completely in an hour and one half. Angel and Juan were both very courteous and respectful working around our home. They were very efficient and worked well together. We are very happy with them working for HVAC Professor. We recommend them highly! Thank you so much for your hard work Angel and Juan!

I would highly recommend Loyal Handyman. I submitted a request to have a small shower and a…read morestandard shower/tub recaulked, and Loyal Handyman was the first to respond with a quote of $360. The price included removing all of the old caulk, taping, and installing new caulk. Scheduling was incredibly fast -- I received an appointment for the very next day. The handyman arrived on time, was very professional, and even removed his shoes before entering the house. He walked through each bathroom with me and confirmed the work he would be performing. He worked quietly and very efficiently, and he cleaned up thoroughly after each job. I am extremely pleased with the quality of the work and the overall experience. I would definitely recommend Loyal Handyman!

I reached out to Loyal Handyman to install a several Ring floodlights on our house and garage. The…read moreowner was very responsive through Yelp messaging, with a quote for $260, which seemed fair compared to others. He was able to send out a handyman at my next available time, which was less than a week later. The handyman arrived at the time quoted, and we went over the job. He was very respectful of our home, removing his shoes without being asked. He did the job efficiently and checked in along the way, which helped because there was a little confusion about which light to put on the garage. That was resolved quickly, and we were all set. I would recommend Loyal Handyman as a reliable, responsive company that gets the job done right.

Marek is the epitome of integrity and professionalism…read more First, had an appointment for air duct cleaning at 8am and he and his colleague were at my door at 8, awesome! Second, entered our house with respect by introducing themselves and putting on covers on their footwear as to not bring in dirt into our house Third, he inspected our duct system and immediately told me that they could not clean our air ducts as the coil that we had was made of flimsy material so it would collapse if they used their powerful equipment I can't tell you how refreshing it is to have a person that could have taken advantage of us, as we don't know air duct cleaning at all, and not only didn't do that but thoroughly explained why he could not do it in good faith. Not only that, he did it with a friendly demeanor and didn't even want any money for his time to travel out to our place. Lastly, he gave us great advice about how we could get a whole home air purifier that would clean the air in our homes in the interim. When you think of service and professionalism, Marek is the definition and much more Could not recommend him more as I know he would not only do a great job in your home but just as important, he won't do a job just for the money Thank you, Marek

Excellent service. Marek was very personable and professional. Great job cleaning the ductwork…read more We're not sneezing nearly as much.

I needed help with a LG dishwasher that wouldn't drain. The first person that I called wouldn't…read moredeal with LGs. I called Mark and he was out the next day during the promised timeframe. He asked me for the model# up front to make sure he'd have any necessary parts, if possible. He was very nice and straightforward about the repair and its costs. He was efficient and followed all COVID protocols. Would 100% call him again for any appliance repairs I needed. Thanks, Mark!

Good service, too expensive. Cleaned out dryer for $220. Service call is only $59...but. clean…read moreout was too high.

Further update- we just learned that we have carbon monoxide circulating from our furnace. The…read moretechnician who ran positive tests for carbon monoxide in multiple ducts throughout the house pointed to a faulty heat exchanger and/or poor installation. He noted that the heat exchanger was set to combusting gas. As I wrote in my last updated review, we became aware of issues with the installation last season when I noticed water pooling on top of our furnace. Another HVAC technician diagnosed the pipes venting the furnace were not sealed. This allowed condensation to escape at multiple joints in the pipe that seeped down and pooled on top of the furnace. When the technician removed the front of the furnace, we found a layer of rust and build up on the bottom interior of the furnace. He said that we are lucky that this didn't come in contact with a nearby circuit panel, but that we should take care of it ASAP. Chicagoland Air Duct reiterated that it was outside their warranty, and further added that they no longer do furnace installation. After speaking with a Goodman Rep about a possibly faulty heat exchanger I was told that the part definitely is covered by the warranty, but that the labor is not. Another HVAC company quoted around $2000 for that labor. I am about to contact Chicagoland Air Duct and ask them to please do the right thing and address this problem. Wish me luck.

Update: We had to dispute the charge with the credit card company and filed a complaint with the…read moreBBB. They lied saying it was "refunded before we complained and it only took a few days". B.S. The last time we spoke to Josh on the phone he had said his boss never put in the request yet. The radio silence. No one answered the phones, no replies to voice messages/emails sent. Save yourself the headache and find a better business. Terrible communication and business practice. They lost out on loyal, repeat customers here. No thank you!

This group installed a furnace and a/c unit two years ago at a nice price. They were prompt, polite…read moreand efficient. They cashed the check as quickly. Now that there is a problem I cannot get them physically to come out to check the furnace. There is a noise that they once said it could be a bird in the chimney which I believe is capped off. I paid another HVAC company to come out and they said it sounds it may be the inducer motor. They could replace it but it would cost almost as much as what I paid for the unit. A job that the warranty may cover if they installed the furnace. I have emailed the HEIL company and no response as of yet. This becomes concerning because my wife does not trust the furnace's operation and safety. To take to chill out of the house she is doing something more dangerous and she knows it (using the stove burners). After contacting me on a Saturday, he showed up immediately, opened the furnace and explained to me and my wife the possible problem and with a zip tie and vacuuming of the unit it appears the problem is gone.

This company gives zero follow-up on the furnaces and air conditioning units that they install…read more After they installed my furnace and air conditioning, I reached out to them because my furnace was not turning on properly and I was waking up in a cold house. They ignored all of my texts and phone calls. I would not recommend them to anyone.

Great service and on time really appreciate thier work. DID THE WORK THAT I NEEDED. User air…read moreflow you won't be disappointed Bill Gladstone

0/5 Stars -- Two Cancellations, Zero Accountability…read more I want to warn others before booking with Air Flows Chicago. What should have been a simple service appointment turned into weeks of frustration and a complete failure of professionalism. We requested a quote online, paid a deposit, and scheduled an appointment for a Sunday afternoon (2-5 pm). We never received a confirmation email, but assumed the booking went through. When we couldn't reach anyone by phone to confirm, we let it go. On Sunday morning at 10 am -- hours before our appointment -- we got a call telling us they don't have technicians working on Sundays. Nobody could explain how we were able to book a Sunday appointment through their own online system, or what we were supposed to do next. I called Monday and spoke with a manager who admitted this was a known issue with their scheduling system -- one they were "working to fix." I was offered a discount and rescheduled for the following Friday, 8 am-12 pm. Okay, frustrating, but I gave them another chance. Thursday evening, less than 24 hours before that appointment, we received a voicemail saying our Friday appointment was also being cancelled because of "another service." No explanation, no apology, no alternative offered. I called back furious. I made clear I wanted someone to show up for the appointment we had. The person I spoke to went to check with a manager -- who couldn't even be bothered to call me directly. When they called back, the answer was simply: reschedule for next week. No compensation. No acknowledgment of the repeated failures. Nothing. The only thing Air Flows Chicago did quickly and without issue was refund my deposit when I demanded it. One additional note: their online booking system never made clear which location -- Air Flows Chicago or Air Flows Chicago Belmont -- was handling our appointment. We still don't know. That lack of transparency is itself a problem, and it's why I'm posting this on both listings. Two cancellations. A known broken booking system they hadn't fixed. A manager who wouldn't get on the phone. And zero effort to make it right. Save yourself the headache and book someone else.