picked up an online order & Carla was absolute perfection! she helped my fiancé get in and out

I know it's a holiday weekend so I'm trying to have some grace. I placed an order for pick up early in the morning and got a notification. The order was ready for pick up. Except the store is closed now. Awesome work. Now I will have to wait two days before I'm able to go pick it up since Monday is a holiday. read more

The Container Store is my go to place for bringing ideas to reality as a Do-It-Yourself type of person. You can (most of the time) find that organizational item you were looking for at a decent price point proportional to its quality. This day I was assisting a family member with some organizational and closet ideas. We had some approximate measurements of the layout from The Container Store website and ideas of how the closet should flow. Gold Star to Stacy!!! She was about to get off work but, politely let us know she would stay to answer any questions we had and we had many. As she addressed each concern, she produced a visual representation for the layout and informed us that The Container Store was currently offering 30% off items in the store including ELFA Closet systems. She calculated the approximate cost and my jaw hit the floor (literally). The cost was below what I thought it would be, plus I was kicking myself because I did a home remodel after The Big Texas Freeze in 2021 and used Closet Factory and they were great, but I could have saved thousands of dollars had I used ELFA Closet System for my needs. I asked for the in-home consultation to ensure we got the best measurements and use of space for our project and this is where she suggested Aaron. Aaron came out to the location looked at Stacy's rendition and used this as a template due to some space considerations onsite. In the end, he maximized additional space in the Master Bedroom closet and the money saved was enough to remodel two more closet spaces. He was always attentive to our needs and provided various ways to use the spaces in the future as needed. You can save a huge amount of money if you opt to do-it-yourself!!! They can deliver for $70 or you can pick up your order from either Post Oak or The Woodlands locations. I think the sale will be discontinued by 10/22 and prices of the product might increase also. Being transparent, this project included a Master Bedroom, Guest Bedroom and Office closet with a price tag of $3k and some change, BUT the return on investment will offset this and the potential in an increase of property value will have you smiling. read more

The Container Store - ELFA color block samples - Home Decor Near Me - Houston, Texas

Thank you to all the virtual Yelp events during early Covid. I started taking organization classes. This led me to pick up items at the Container Store. From shelf dividers to kitchen dividers to ones to organize shelves and my fridge, this store has everything I need. Although in the Galleria area, it is easy to get into and out of. read more

I brought an American 7900co straw hat. It's had some dents and creases . Places like boot barn, cavenders and Gomez didn't want to shape it due to the minor dents. David saved the hat less than 15 minutes and even helped me decide the shape of the hat. 11/10 . read more

The Container Store - David worked miracles!!! Other places thought the hat was ruined . - Home Decor Near Me - Houston, Texas

I just had a great experience! Eric Salazar helped me with clear hangars at the Post Oak store. None were available on shelf's, looked up in inventory with sku, found they only have a box with a 40 count, I needed 20, he looked up my account and I had a $20 store credit stored, he applied it. It felt like winning! Thank you Eric for great customer service! I wish Eric worked for my company!! Great job! read more

The Container Store - Home Decor Near Me - Houston, Texas

The staff were so helpful and patient. I had all sorts of questions about closet organizers and kitchen storage, and they walked me through multiple options without pushing upsells. read more

We've been coming to this location for as long as it's been here I think. it is clean and organized, friendly staff and wonders galore! I could spend hours & a fortune here!! read more

One of the best places to go for all your organizing needs. This place will help you organize your kitchen, garage, closet, office, home and much more. Items are a little pricey but an organized place is priceless. The container store isn't just for organizing, they also have some basic home and office items you are sure to need, especially if you're just moving. The sales associates are really helpful. I was greeted when I walked in and was later asked if I needed assistance. I saw one helping a customer design a custom closet! Yes you read that right, a custom closet. How neat is that. I definitely recommend going in there with a list of exactly what you need, if not you will buy the store. read more

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Great selection of all types of products and customer service associates ready to help you!

From the design to the installation, the service was on point. I bought a custom closet with delivery + installation, had some hiccups here and there but they were always willing to correct especially with great attitude. I was especially surprised that all sales personnel was pleasant and not just worried about their commission but seemed like they were all putting in their effort to give customers great service at the Store. Thank you for my new closet read more

The Container Store - New custom closer with Elfa Decor - Home Decor Near Me - Houston, Texas

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Small items.Large items.Anything you need for home or office can probably found here. I went here to help organize some spices and found great deals on corner spice racks made of acrylic and easy to use. I would definitely recommend this location due to their friendly and courteous service. read more

The Container Store - Banana Slicer - Home Decor Near Me - Houston, Texas

There's a travel sale going on at The Container Store and here I am, traveling. So I decided to check it out. Other than the kitchen and work and closet organizing systems, they do have a huge section of things that are designed to make travel easier. Suitcases, toiletries containers, luggage tags and more. Prices were a little high but I did see an interesting set of zipper pulls that were very useful! read more

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Purchased items and received emails to pick up order. Upon arrival to store twice, items unavailable and sales associate was unable to explain why this keeps happening. Refund received. read more

The Container Store - A copy of an email for pick up order. I went to the store twice and I was told that the item was not there. Received this email today!!! - Home Decor Near Me - Houston, Texas

Love this place!!! I made a pick up order and it was ready the same day. The employees are so kind and friendly! 5/5 Amazing customer service! To top it all off they are dog friendly! read more

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I visited this location recently when in need of some packaging materials my local Container Store didn't have in stock. Although, I loathe driving to the Galleria, the stop wasn't bad. It's in a very busy location - the store inside was just as busy - but was well organized and the staff were quite helpful and friendly! Would recommend checking it out if in the area and need some good storage/organizing materials. It's a pretty sizable store too! read more

I love The Container Store; always have! But this place is so expensive. I mean yea you can find things for reasonable prices in here but mostly everything there is more than its competitors. I'm not a cheapo but I do like to find a good bargain. So when shopping here I'm very selective when I make purchases. The store is convenient located right in the heart of the Galleria Area. The parking lot is large and there is always plenty of parking. The store itself is ALWAYS clean and its very easy to find what you need. The customer service is great as well... Expensive, but kinda worth it!!! I'll be back!!! read more

The Container Store - Home Decor Near Me - Houston, Texas

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The place has so many neat accessories and items that you need for everyday use. I find myself spending a lot of time in the store due to all of the interesting combinations you can get when it comes to organizational spaces. The vast selection enables one to have a very serendipitous shopping experience. I am in my swept into a place of euphoria when I shop at the container store. I have spent over $300 just for organizational spaces in one shopping experience and I can guarantee myself that anytime I come here I am looking at spending over $100, but easily could spend less while still feeling like I got what I necessarily was needing. With that being said do not be discouraged, the store is great for all budgets. I will come back her time and time again when I need to organize my home even better. read more

Who doesn't love the container store?! As I'm learning more about adulthood and how important organization is within the home... the container store is my best friend. I signed up for their pop! rewards and the employees are always friendly when it comes to that and address you by your name. During my last trip here, I bought a can dispenser for my La Croix in my fridge because I might drink way too many and now it looks way more organized in the dispenser. With that, I bought wine holders for inside the fridge. My shelves aren't equipped for wine bottles - they're just too tall. Now, they fit perfectly in my fridge and I couldn't be happier! :) The container store often has markdowns on items and if they don't, every dollar gets you point to your ultimate reward. read more

The Container Store - Home Decor Near Me - Houston, Texas

Cool store! First time checking it out. Kind of reminded me of a place that starts with an I and ends in kea. Not good thing is you don't have to put every single thing together! All your needs in one. Just missing some snacks. read more

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I love Container Stores. Since they sell containers that help you organize, you can be rest assured that the store itself sets a perfect example of good organization. The choices and selections are huge, near mind boggling, with a container or something organizationally appropriate for most every need. I've also found the quality, though somewhat pricier than Walmart, Target or the like, definitely superior. So, for the few pennies more in what Container Store may charge, you're further ahead purchasing here. read more

The Container Store - Front - Home Decor Near Me - Houston, Texas

This store usually has epic stuff. Sent the hubby to get something on sale and the employee told hime they had no such thing. Sent a photo of the item with the hubby and was able to get it with the help of another worker. Other than that time, everything is awesome and rhey have the difficult to find items there. read more

Lots of cool stuff in here. I could spend an hour plus in here but my son cut this visit short, but i will tell you, there is really so many awesome storage ideas, we get so many ideas that we can either figure out a way to do this ourselves, but occasionally we will make the purchase and skip the do it yourself project. so many ideas, but i will say, when you find yourself presented with so many different storage ideas, its hard to work towards that minimalist lifestyle. I definitely recommend this shop, just for the inspirations if nothing else. solid 4 stars, unfortunately prices are a bit high, but you are paying for the convenience of having someone else come up with a great idea. read more

You truly do not know what you need or how to organize your life until you walk into THiS store! What have I been doing with my life up until this point? I definitely recommend shoping here if you want to "get your life together" read more

Elizabeths comment was unexpected, humorous, condescending and rude. Her customer service SUCKS. I went to buy a glass container along with a stainless steel scooper and when I realized the prices were better with Amazon Prime I decided not to get the scooper. She then made a snarky comment and said "well the items we sell are going to be priced quiet high..." I will no longer be a returning customer thanks to Miss.Elizabeth I'm here to spend money without the attitude. Thanks read more

I came yesterday morning to pick up an order I bought online in store. I waited 10 minutes to get my stuff brought out to me (a man before me). You have to get in line at the register so she/he can call someone from the back to get it for you. Employees were very nice, no complaints. I was just unfortunate enough to get my car stalled when I was trying to leave. I come back in and ask the cashier if she could call someone to jump my car. She calls the manager and according to her, the manager did not want to spare any of her employees for like 5 minutes to jump a paying customer's car. I get that businesses have things to do, but you couldn't at least call security or anybody to come do it for me. So I try to see if security would come by and not one to be seen. I ended up having to call my insurance to get someone to jump my car and waited 40 minutes for someone to come. End story: If you happened to have your car stalled, don't expect anybody here to help you out. To the manager who was working today, you lost a customer. Even if you couldn't do anything yourself, you could have had the decency to find someone who could help me. read more

Order pickup service leaves much to be desired. Everywhere it says to not wait in line but you can't get anyone to help you if you stand at the register. It's really awkward standing around to wait for help. You're better off just going to your emailed receipt and notifying them electronically that you're there to pick up. I had to do that after waiting for 5 minutes and everyone in line was getting checked out while I just stood there at the front. And if you're older or not so techy then good luck trying to figure that out in the first place. read more

Do you ever avoid a store, because you know you'll spend all your money there? You might even spend someone else's money there (or your future money). I know for many that type of store may be shoes, clothes, or jewelry. For me, it's office supplies, organizational stuff, and gift supplies. Therefore... I LOVE The Container Store. I actually avoid going in there, because I know I will buy things I don't need just because they are cool. They have everything. Some of the items I often find useful: *coat hangers (the cool foamy padded kind to fancy wood ones) *packing and shipping supplies *travel items such as vacuum bags for clothes, luggage (I bought my eagle creek bag here), and lots of little travel accessories. *gift wrap paper - I love having a beautifully wrapped gift, and they've got tons of papers and other inventive ways to wrap something. I could go on and on about all the fun items in this store. I know, it's strange that one would like these items, but everyone has their own little quirks! I have always found the staff to be pleasant and friendly. They also do little demonstrations of how to pack stuff using different products. I love that there is tons of parking. I don't like that there are two areas of registers and I always seem to pick the slower one. read more

Very well organized store with super friendly employees who are also organized in their workflow. I only briefly stopped in to pick up some items I had ordered online. I was asked to type in my Pop Rewards phone number for the cashier to pull up my order. It took about 5 minutes for them to run to the back and retrieve my order, but I was able to shop around the cute office organization items near the front of the store in the meantime. My order was neatly packaged in a large bag and I signed my name to take my goodies home - overall very quick and easy process. read more

Do not bother to order online unless you want to wait and wait for them to deliver it. The order was ready they had practically no shoppers and plenty of employees but could not get the order out in a timely manner. read more

Who'd ever think storage and organization could be so fun? Houston's own CS stacks plenty of peices to tame our misc accumulations & collections for virtually any room - office, garage, bathroom. kitchen, utility, greatroom...I hoard hundreds of clothes & toys and too often I find "the solution" gleaming in this clean and spread store. I love to browse the store for a great update of nifty contraptions. Anyone with OCD will probably gush about the fun finds. Wrapaholics will also swell at their impressive stash of adornments for gifts. If you are not sure what you're looking for, most staff are pretty familiar with products and locations. Prices are decent, especially when you consider how often their selection is exclusive in proximity. Pretty quick checkout and they've helped me to my car on occasion. One last little tip - If you have the iPhone, download and checkout the Yowza app for discounts. Show them any relevant coupon and voila - you might save 15%! read more

This is so much better than ikea in every single way - except they do not have a 30rock episode about it. Although as a consolation prize, Sami A.'s review notes that this store has the same potential to destroy a marriage/couple as they bicker over idiotic things. That is half of the fun of shopping at this store as the profanity flies and they are quick to rise to insults - it is like seeing Greg Giraldo stand-up in front of your eyes as he details how his marriages had failed. They have everything to "get organized" but it is not cheap, flimsy, impossible to assemble stuff like ikea. I hate everything about ikea including that stupid little tiny wrench that I always lose. And I always have extra parts. That does not happen with the Container Store. read more

It's been years since I've been to The Container Store. I've always liked this store, but I've never lived near any of the locations. I just happened to be shopping in the Galleria area yesterday and stumbled upon the store. I just had to go in. As much as I love Target and Bed, Bath, and Beyond, I needed to stop in here because I knew I could find some goodies that I've been needing. Well I found so much stuff, I was having to decide what things I could justify buying at that moment, and things I could come back for. The employees are very knowledgeable about the products and are so helpful! Just when you think you've seen everything, they point you in another direction of products that may suit your needs. Jan helped me out so much and showed me great filing storage cabinets as well as shelving and shower caddies!! She was so friendly! I also liked that they were doing an in-store demo on office organizational supplies. I'm actually grateful that this store isn't closer to my house, because I think I would go broke buying up everything in the place! I definitely recommend this store for any kind of organizational and storage needs. read more

Epic failure every time. Long waits at the register day, night, weekends, no matter what. Employees not properly trained to call for backup, scheduling failures or inept management- who knows why. Doesn't matter, just needs to be fixed. Five minutes is completely inappropriate time to wait when employees stand and watch you and do nothing. 10 minutes is an even longer and inappropriate time, when it gets to 15, you wonder if they're going to turn the lights out on you before you get to pay for your merchandise. When I do speak to a manager I get uppity bitterness and attitude. No wonder this company is so highly rated by its employees, they're not responsible for doing anything. When management stands around doing absolutely nothing watching someone struggling doing a complicated return and shipment order, then serves up attitude instead of an apology, you wonder how long this company is going to be in business. Certainly, I understand it's difficult to hire good people, but most of the employees have been around for decades if not longer. Never, ever, again. read more

I finally pulled out all my costume jewelry to organize all my earrings, rings, necklaces, bracelets and watches. Next was my trek to the Container Store to see what they offer and which trays I could find that would easily stack for convenience and space. There are quite a few options/sizes/colors/materials to select from small to large divided sections. I felt a bit overwhelmed because they did not have all selections in all the sizes/options I needed, so I asked for help. I got a young friendly and helpful employee, who checked for missing sizes in all my options. She finally asked me would these jewelry trays be set out in view or in a drawer where only I would see them. I told her the latter, so she recommended the clear plastic set which happens to be the most cost effective of all. What a deal! Thank you for such great service and for your suggestions. I'm home now placing all my jewelry neatly in them! WOW to be organized feels great! read more

I love this place. .. they have everything you could think of. Organizational products, storage solutions and much more. If you haven't step foot in this great store then you should visit. Staff was very helpful last night. I was looking for a specific item and directed me in the right location. Always clean and easy to find items. The store isn't too large so discovering new options for your home is always a great new way to improvise. read more

The Container Store - Home Decor Near Me - Houston, Texas

It could have been 5 stars! 1 employee at each exit. Both helping customers with lengthy issues. Stood at westhimer side with one person in front of being assisted with problems, cashier said for faster service go to post oak side. That side also helping customers with issues.Quite a few employees talking among others on the floor Not assisting customers. WHY WERE THERE NOT BACK UPS ON THE REGISTERS? read more

Finally decided to organize my jewelry and the container store came in so handy!! I went the "creative" way and purchased different types of holders. I purchased a plastic one that holds 80 earrings and a bunch of necklaces for the bigger jewelry and small plastic color boxes for the smaller jewelry. I also got three bigger boxes for my bracelets, watches and rings! I have to admit that this is the first time in my entire life that my jewelry is actually organized!! Thank you Container store, you really came in handy!! =) read more

There is really only one thing I buy at the Container Store...their plastic shoe boxes. Those things are seriously awesome!!! Since my wife loves to collect shoes like their going to go extinct any minute now...these shoe boxes are an easy way to store your shoes while making it easy to find what pair is in which box, since they are made of clear plastic. I am sure the Container Store has more goodies, but as long as they keep making these shoe boxes, they will have my business (unless shoes really do go extinct!). read more

Staff helpful but when i went to check out cashier said " enter phone # for pop up black friday " i paused him by asking but whats it for and he said for discounts - when i entered my phone # he said " your not signed up would you like 2 be"i immidietly gave him some push back letting him know in a friendly mannor , you misled me . it gets a yelp no doubt . be firm with this location when they attempt to mislead you that your phone number is part of the buy - its not , for me they were using tactics to get me to sign up- for that i didnt appreciate . call me if u have any additional questions 832-258-7511 read more