I've donated here three times now and had great experiences each time. Online scheduling has been easy, and they give text reminders which is always appreciated. The staff is super friendly (special shout-out to the woman who's always at the front desk, I can't remember her name but she's great!). They've got a great system and I've never had to wait long between check-in and donation.
Their COVID-19 protocols are great too. The first time I went my temp was a little high (it was a hot hot July day), but they just asked me to sit in the waiting area (by myself) for a couple minutes until I 'cooled down,' then I was good to go. When I used to donate at mobile donations for my work I always had issues with getting lightheaded, but for some reason I've never had that problem here!
They have TVs in the donation area; however, some of the chairs aren't positions in good ways to be able to see them. Totally a minor thing. They also can get a little overzealous about their phone calls when you're 'up' to donate again, but again, totally minor. read more