Went in as a first time doner and came out fat shamed…read more I am a large to extra large female the lady working was checking my veins after she was done she said we can't accept you as a doner looked at my hips and clicked her tongue and said your anatomy isn't good enough anyways

Very unprofessional, very slow and clumbsy business. My final straw from this place (not to mention…read morethe horrible sticks they do, multiple bruises and amount of careless pain they occur, and they act like don't care) I had two occurrences where when taking a needle out of someone sitting next to me, the residue from the needle actually shot over and hit me in the face, (once on the lip). Biomat is a much better business to go to, from my experience

I didn't have time to do a comment card but I needed to say a couple things. Even though I had to…read moreget re stuck a couple times (my veins are deep and not easy, they do a great job and when there is an issue its normally my insides that are to blame!) Brandon, callista and Jacob all were so nice and helpful. I'm normally there when Tiffany is there and she is just a ray of sunshine and always a pleasure. Everyone here is so helpful and friendly. If you are thinking about donating I would reccomend the rest of them there at Grifols any day

I don't know how this company stays in business with all their questionable practices and high…read moreschool drama. If you want to wait in line for 90 minutes and get treated like garbage, this is the place for you. As far as I can tell, there is almost no oversight and state health regulations are more of a suggestion than an actual protocol. It's really quite shocking.

My attendant, Clarissa was arrogant, rude, and uncaring. Very bad at her job. Where do they find…read morethese people? The money they offer is not worth your time at this place. Find a different place to donate your plasma.

My attendant, Taylor, was incredibly rude. She acted annoyed with every question I asked, and…read moregenerally didn't seem to want to be there. I'm throwing away my $70 per week, just so I won't have to tolerate this again. I'd give it 0 stars, if I could. 5, if I knew this attendant would be gone soon.

In Racine it started out good but now, wait time is long and the people jabbing u screw up so much…read moreso your deferred alot because they dont know whats up. Also once your deferred a dr has to ok you coming back and it can take forever. I went over to CLS and they are alot better at needle sticking. They dont have a schedule but wait time isnt bad and so far Ive had alot better luck.

Their website fails to disclose that pacemakers make you ineligible to donate, because they're…read moreafraid people will be dishonest. So I got stranded in Green Bay from Marinette without gas money.

These are the worst phlebotomist's, the incompetence coupled with there lack of empathy for the…read morepatient allowing them to do what they do ( stick a needle in your arm ) that when they do a poor job and that's what they do they blame the patient. I'm an in shape male never had proteins or blood pressure issues in my life yet have been stuck in both arms during a visit so many times its unbelievable. The total incompetence here is actually stunning, they have children doing an adult job with no accountability when its done horribly bad.

Been coming here for over 13 years. Now they took our height and required me to now donate 1098ml…read moreinstead of 890ml. They're taking more and not compensating for it. Us loyal donors, or donors in general deserve that much. 2nd day in and already lost a bunch of donors! I myself won't be coming anymore due to this. The more plasma they sell to hospitals, the more they get paid.....but don't have enough respect to compensate us more for our time and willing to donate more??? Becoming a very greedy business!!!

My first time to a clinic in over 15 years, I took all requirements listed on site. Because I had…read moregotten married I could not donate without a marriage certificate. And because I was at a center in different town than originally did(same state) I had to have records transferred. Did this and went back for 2nd time. 32 min drive one way, yes my choice. Waited 30 min for my physical, gentleman before me 45 min wait. Got taken to many areas in clinic to this/that then after doing questioner went to see nurse. As I am diabetic they now need my numbers from my doctor. Another appt I could not donate and my numbers need to be under a certain number to donate. Not sure if I want to drive again for something unseen that I will be sent home

Completely unprofessional. I set up an appointment online a week in advance. When I arrived and…read morechecked in, I sat for 45 minutes before someone helped me. No one said anything about a wait or apologized for wasting my time. I would have cancelled and rescheduled if I would have known. Oh, and I saw a centipede scuttling around while I waited. Next, while giving information at the front desk, I saw a man BLEEDING on the floor as he walked out. He SMEARED BLOOD ON THE FRONT DOOR. It was still there when I left! NO ONE CLEANED IT UP!!! While I was getting my plasma drawn, the phlebotomist was looking up and chitchatting with someone who was leaning on the wall next to my bed. Looking away and chatting while she stuck a needle into my vein. Needless to say, I did not schedule a follow-up.

Freezing cold, and I love how the app randomly doesnt recognize your face, at all, in ANY light…read more Lots of fun randomly being able to not log in

I had donated for the first time and my blood came out clean, no problems. However, I had a dizzy…read morespell and fainted in the chair since I didn't hydrate enough. The nurse called me the next day and deferred me since I had a fainting spell. It was a total rip off. They wouldn't even consider I wasn't hydrated enough. They just wrote me off like I was just some idiot who couldn't handle getting plasma drawn. So, the debit card they gave me will be ripped up and thrown in the garbage. I was trying to save up money to take my family on vacation, but instead I got screwed. Would not recommend going to this facility.

It's a great business as far as helping save lives with the use of our plasma. Usually have a good…read moreexperience but I gotta say some of the staff are extremely rude and unfriendly and make me feel like an inconvenience. They would rather talk to eachother than interact with us donors. Don't get me wrong, there are some amazing workers but there mostly in the front section. Been doing this a long time and honestly just try to get in and out once I get in the back section. Should really work on the customer service skills. ​

The place is always understaffed. The staff treats you like a number with mediocre to bad customer…read moreservice. If you have a problem , the night manager rather argue with you than get to the bottom of the issue. I would only go if you're desperate for money.