Zero stars. Thedacare and Dr Terry are fraudulently upcoding and charging an extra office during…read morewellness exams. They intentionally ask you questions just so that they can bill your insurance for a second visit. Horrible and they should be ashamed of themselves.

I moved here from another state and was referred to a specific doctor who happened to be with…read moreThedaCare. I am so happy to have gotten into the system. Over the last six years I have been increasingly happy and impressed with my primary care physician but also with every other person from the person who draws blood to the nurses, the billing department, and specialists. My husband also has the same doctor and, sadly, he has had skin cancer, prostate cancer and full removal, a hip replacement, two knee replacements, lots of physical therapy, and some other issues. No one wants to go through all of these things, but thank goodness we had ThedaCare and a fabulous team along the way.

Most of the people at this clinic were very kind, except for the older lady at the front desk with…read morethe brown frizzy, fried, curly hair w/o glasses. She was extremely rude and disrespectful, not to just me, but other patients. She had a hateful tone the entire time I was speaking to her or other people were. I think if she was fired that place would have a healthier vibe to it. Other than that, the clinic was great

I had a great experience! Very clean facility , friendly staff. Kailyn is the best, she is so…read morepleasant and makes the whole experience worth it. Would love to see her again.

They cancelled my appointment and then said they couldn't reschedule me for 6+ months…read more The receptionist I spoke to was rude and unprofessional. I've never missed or been late for an appointment and schedule 6 months in advance.

If i could give zero stars i would!! First, I've only been going there for 1.5 months (4 visits)…read morewhen i went their first time, i was given a form for referrals and if referral came there you'd get a 50$ gift card.. nothing else as told to me as far as rules of gift cards. My first visit was very uncomfortable, the assistant didn't know how to take a blood pressure, so it hurt when she did it over and over again and when i simply asked her if she knew how to take them she got very offended and said yes we were trained.. i told her i could do it if she wanted.. from there on out every time i went in she had a horrible attitude towards me even tried to tell me once how i should take my antibiotics etc.. like seriously that's none of her business and it was a preventative. She is very very unprofessional, rude, and just not a good fit for working with ppl. After the first visit, i got a call that my gift card would be in the mail.. 2 weeks, no gift card. I called and then was told my husband/referral, needed to pay his bill first then I'd get it but after explaining, 1. I wasn't told anything about that, only that i would get the gift card for the referral 2. Our insurance covered everything so there was no bill 3. Then i was told they would have it for me my next visit. Next visit, the assistant was rude, and no gift card. Was told they were out and would get more on that Friday. Then i had an emergency tooth pain that i was dealing with for awhile and it got worse.. i went in to get it pulled, the assistant was overly nice so clearly she was talked to but her niceness was dramatic almost insulting. As Dr was trying to drill a hole in my tooth it caused a severe pain that radiated through my body and caused me to go into an anxiety attack (never happened before) which i jerked and Dr got irrated with me even tho it was a natural human response with such great pain. I ended up having to go to a oral surgeon that day to get it taken care of... and again NO gift card even though the office manager, Rachel promised me twice i would have it... i once again called and left a message about how disappointed i was and if they were going to make things right to please call me.. No call!! This is how they run their office.. UNPROFESSIONAL NO INTEGRITY NO ACCOUNTABILITY... i was looking forward to going here for a very long time and now i wish i never did!! The only ppl who were nice and professional was Stephanie and Julie. I would not recommend them after all the issues with them during my very short time going there.

Good care, great staff and facility but unlike other Chiropractors I have been to they charge extra…read morefor different treatments and therapies. Other Chiropractors just charge for the appointment and the therapies like electrical stimulation and ultrasound are included.

I won't go anywhere else anymore. I had thrown my back out In January of 2021. I found out my past…read morePhysical Therapist had left another practice and went to Schubbe Resch. Dr Chris was willing to see me immediately. He was so kind and helpful. They moved me to the waitlist for Meagan Peters Gebler (my pt). They would call me whenever they had an opening. Meagan is the best PT I have ever had. And I had seen a handful within a decade. She helped my with a rare bilateral TOS condition, and now my lower back. She is so thoughtful and concise with helping me and causing anymore issues. Every single person I have encountered here has been top notch!

I've been here several times for diabetic care and nail fungus. I have always had wonderful doctors…read more(Dr. Neal and Dr. Kelly). They explain follow-up procedures to do at home and answer any questions you might have. I'd highly recommend them.

Ive been with Theda Care Physicians for about 38 years. They have always been person centered,…read morecaring, informative and found the root of the concern I was seeing them for. Referrals were prompt to specialists and necessary. There weren't any unnecessary tests or appointments. I am and advocate for my health care and that is respected. If I'm not able to advocate, they work respectfully with my representative. Have there been changed...yes. Have they all been for the good....Is that all in the Doctor....No.! They are not gods. It's truly amazing what they must know to help everyone. I for one would not be here if its wasn't for my NP and Doctor.

Dr Schinke was a good listener and spent a good amount of time with me. Gave me a few treatment…read moreoptions for me to choose from. Did t push surgery right away which I appreciated.

Good doctor (Dr. Derksen), but terrible front desk and sign in procedure. I was required to give my…read moresocial security number, and I was then questioned about my drivers license (I hold an out of state license for my other work location). This was in addition to having to complete a full medical history narrative - despite the fact that I was already a patient! I've decided to seek another medical provider because I think this office is more interested in obtaining my private information than giving me medical care. And this opinion is coming from a medical professional!!