Great wifi/bring laptop to work location! Free parking. Good amount of seating areas for a Thursday 11amish. There are wifi, and outlets available. Theres also a side section for with smaller tables and a discussion/group space near the bathrooms. Staff are nice. Wi-Fi is a bit slow though, beware. read more

The Coffee Bean & Tea Leaf - Inside seating - Coffee & Tea Near Me - Long Beach, California

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Hadn't been to Coffee Bean in a while. My boyfriend and I were compelled to come here for National Coffee Day. He was falling asleep at the wheel on our way back from Monterey Park where we were browsing antiques. So then we went to the drive thru. Limited edition mini totes were no longer free with any purchase. It was free with $15 purchase. Earlier in the day, before noon, it was free with any purchase but I found this from social media. We went there thinking we could grab a free tote and were sorely disappointed. Large drinks were $5 with the app, according to the very unhelpful employee in the drive thru. She couldn't seem to hear us at all and made no effort. She didn't remove her headset so she could hear us better. She rather I genuinely kept saying sorry, can't hear either of you. It was wild. The technical issues with their app for verification made matters worse and we were sitting there trying to figure it out for some time. Thankfully, no one else was coming behind us. And if it's always this kind of experience here, why would anyone come?? Moreover, I don't think my iced latte contained oatmilk per my request. All in all, a major waste of time and money. The employee didn't double check our order with us, made us feel unheard/crazy for whatever reason, and their app sucks. read more

Incredibly disappointed in all things. I placed a $100 order for two carafes of coffee and an iced tea through DoorDash. The coffee was not prepared or given to the driver. When attempting to call the store for clarification, I had to call over a dozen times to not get a "voicemail box is full" message. Once answered, the associate wasn't equipped to find a solution so she checked with her manager, Alex. Alex told her to tell me to file a complaint through DD and there was nothing they can do. She didn't come to the phone to apologize or provide a reasonable solution. Incredibly disappointing experience. Alex needs training. This should have been an easy resolution and an opportunity to earn a customer for life. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Long Beach, California

This is a beautiful Coffee Bean & Tea Leaf. The ambience is very welcoming and relaxing. The service is friendly and prompt. The coffee is very good. There are several seating areas available, with tables and chairs, sofa arrangements and some outdoor seating. I was actually very pleasantly surprised by how enjoyable it was to have morning coffee here! read more

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I've always loved Coffee Bean as an alternative to Starbucks and the convenience of well-placed locations. There are a few in LB and to my knowledge, this is the only drive-thru. The service was good and we were very happy with the buy one get one for $1 using their app. read more

The Coffee Bean & Tea Leaf - Hot Americano - Coffee & Tea Near Me - Long Beach, California

I only come here when they have deals on their app. Decent location, I think the coffee tastes better than Dunkin, but also more pricey so tradeoffs. I like the dark mocha drinks the most. The croissant was also good. Service was nice and attentive, location is nice, plenty of parking and indoor seating. Clean and nice vibe. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Long Beach, California

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The team is friendly all the way around. My coffee came out quickly and they always keep the place. Nice and clean. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Long Beach, California

Just checked online to see what time the Coffee Bean close and seeing how terrible reviews this location has. I actually like this location, I come to charge my car and to work and it's peaceful. The employees are cool, the drinks are cool, and there's always space to work. Can't complain. read more

Yelp says Open til 10. But if you come in the evening to get some work done, the indoor dining area closes at 7:30. No sign at the counter.

Ordered a large white chocolate latte & basically paid for half the drink. They gotta know that serving half the cup of form is NOT ok. I usually call this out when it happens, but I didn't have time this morning. And yes, it happens often. Here's a photo before taking a sip. Ridiculous. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Long Beach, California

I stopped by and ordered an iced vanilla latte and a jalapeño bagel with cream cheese. The coffee was amazing--perfectly made and exactly what I needed. The bagel, however, could have been toasted a bit more. It came out a little too chewy and just didn't feel quite right. Definitely something that could use a little improvement. That said, the service is always amazing. The drive-thru is fast, the staff is friendly, and the location is super convenient. I still highly recommend Coffee Bean--I love this place and will definitely be back! read more

Always Great Customer Service with a smile . All Staff communicating to ensure Customers leave satisfied. Special Thanks to ....Opps having a " blank" moment I forgot the lovely lady's that works P/T in the evening. She's the best read more

Bought coffee today 2/22 at this location the coffee tasted like water too light l. My husband's ice coffee looks like milk coffee. Dissatisfied customer. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Long Beach, California

We rarely get coffee and tea drinks at the coffee bean & tea leaf stores. We came in here to kill some time while charging our car. This store is spacious with a lot of comfy seatings. I got a matcha cream strawberry latte with oat milk, hubby got a cold brew as usual. My matcha drink was extremely sweet, I only had a few sips and gave up. I don't care for very sweet tea drinks. Nonetheless we still enjoyed our time here with AC blasting on a very hot day. The workers were so friendly and pleasant. A good coffee shop to kill some time and relax! read more

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This is a great Coffee Bean. There's plenty of indoor seating. Outside there's also seating but very few tables with shade. The parking lot is good sized, the staff is friendly, and it's very clean. If you need a place to meet someone for coffee, this is a great spot. Seems like most people use this location for their drive-through service and that's OK, too! I have this place bookmarked. read more

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One star for super sh!tty service from all crew members. The coffee, also, is truly nothing special, especially when served by these a$$holes. Date of visit: Saturday, December 13, 2025 Crew members "working": 5 How they were sh!tty: *hiding behind counter and not acknowledging customers *all members turning their backs to the counter for some kind of private meeting while customers were lining up *napkins + other coffee accoutrements not available *when I asked for said napkins, was met with a very sour side eye This location can simply FU$K OFF read more

I always order online & get quick service. The deliverer reads my instructions & places coffee & other items on cabinet next to my front door. I like their hazelnut hot coffee- large with oat milk & yellow sub . sugary experience is always great! read more

I love my neighborhood, Coffee Bean, but lately it seems like they're constantly running out of stuff such as sausage, egg, and potato burritos by 9 o'clock in the morning... Whipped cream , hazelnut powder, and today they're out of coconut, and whipped cream...and it's 12noon. read more

Horrible service. Doors open at 6am not 5am drive through. Waited 45 minutes outside and they wouldn't even take my order without a car. I live 5 minutes away. The guy didn't open the door for me after he locked it. read more

Once upon a time, this Faerie Queen needed coffee to kickstart the day. It was time to try something new. We slowly reached this destination. Dragged ourselves to the counter and ordered coffees all around. Delicious! Many in our group proclaimed the coffee was much better than Star*****. I appreciated the coffee taste without the burnt after taste I get from some other local cafes. We will be back! The end. read more

Who is the hiring manager for this coffee shop? The staff here show little to no customer service and don't even acknowledge or greet customers. It feels as though customers are an inconvenience to them. And don't even get me started on the coffee orders. Management seriously needs to reevaluate how employees treat people because the overall experience was extremely disappointing. read more

This is genuinely my favorite coffee spot. The staff are always welcoming and friendly. Today, I had the pleasure of meeting one of the team members, Miguel, who was exceptionally kind and thoughtful. I was informed that they were out of avocado toast for the day, which wasn't an issue at all. However, Miguel went out of his way to see what he could do and managed to prepare it for me anyway. His understanding and willingness to go the extra mile truly reflect outstanding customer service. read more

I will not even rate this establishment. I have reached out to the store and to corporate. so many attempts to convey how my experience has been. I have came here to this location for years and as mentioned by another customer, their customer service is horrible. I order 2 ice caramel latte drinks and they were awful. I got ice milk. I walked back into the store and asked them to remake my latte's and it was the same. I just left and called the store only to get the same rude customer service..the girl told me to write my info on yelp for a mgr to reply..how unprofessional and do I mention horrible customer service. This location is perfect for me as I drive from anaheim to lakewood, so it's on my way to work. Such a shame that big businesses just don't care. I haven't been back since this last order. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Long Beach, California

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Love the customer service here! Always quick, fast, and friendly. I enjoy dropping by here in the morning for my drinks (and Tokidoki gear). read more

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to the point - as i have read other reviews from this location i am not alone and feel somewhat relieved that its just not me! yes customer service what's that i usually let it sly first time but this is the third time round- rude rude rude !!! i too asked for a remake yes i will go figure at 8.00 a cup right remake it to my liking - and if u put care i every cup like u do ur drink when u make - maybe u wouldn't have to remake as many- moving on today march 11, 2026 i was nearly burned as she handed me my hot cup of tea no eye contact rude curt and yes i told them there would be a write up coming. sick of their mess- always something on top of no personality - they dont have the cinnamon topping for mex choc or out of whip or don't read temp for extra hot . just awful and never no refund - inconsistencies some take the cups back when a remake others say it policy we can't take anything back i'm concerned ! one barista took it back added the sweetener and attempted to hand it back and i asked for a fresh cup - it wasn't hot after the sweetener was added - i asked for extra hot! some baristas are on pint but most just don't give a hoot - it's a job - well yall better wake up as this too can change! all the best and yes a response would be nice as using the app for me has never worked i really believe someone blocked me because of the truth i tell. i will share if they get back to me ! read more

FYI - as of 9/24/25 they turned off mobile ordering so no ordering ahead :( Otherwise they are friendly read more

My favorite coffee bean when driving from the 405 and need a rest. Convenient from freeway and very modern/clean. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Long Beach, California

Fast service and know how to make great coffee back again while in the area you won't be disappointed spending your hard earned money

The drink that I tried out was good very clean store. Customer service was amazing love the service there over all very happy with the place

Went into the drive thru Ordered a cheese danish warm and a large white ice cold latte. Before heading in over next door to the Salon. I dont know why I was expecting a white drink! Any hoot it's not sweet. I guess I'm not a coffee person at all . The photo has a 1/2 Cheese Danish My Drink is Still Full And the Torn Receipt. read more

The Coffee Bean & Tea Leaf - Danish is 1/2 done - Coffee & Tea Near Me - Long Beach, California

Matcha tasted off, not tasty , too sugary, overpriced for $7 , I'll go somewhere else instead. Employees were nice though

The service here is super nice. On my visit we ordered the cookies and cream blended drink and Vietnamese coffee (we got a little excited as you can see in the pictures hehe..). The cookies and cream drink was definitely on the sweet side, which I loved, and I'm pretty sure it had coffee in it too although I can't say for certain. But if it did that's a bonus plus. They have great study-friendly environment. My boyfriend and I spent some time studying here the other day and it was a fantastic experience. They have a designated area in the back with comfy couches complete with outlets nearby for charging. It's the perfect setup for students. Its also somewhat concealed from the main lobby creating a quiet and focused atmosphere. But it's not just the back area that's convenient for studying; even the other tables are equipped with charging outlets next to them. They also offer free Wi-Fi that works super good!! We were so immersed in our work that we ordered around 2 pm and stayed until 8 pm right up until closing time. The staff didn't say anything until the very end which was incredibly accommodating. Not to be overlooked is the cleanliness of the restrooms and indoor space. Parking is super easy and they also have a drive through. read more

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Drive thru was crazy long and slow. Menu was slightly overwhelming. Or maybe it was just me since I don't come here often and not used to the menu. I'm currently not drinking coffee for another week so the cold brew teas caught my attention. I ordered the preach jasmine while my mom ordered the mango flavored one. I'm used to drinks of this nature to be overwhelmingly sweet so I asked for less sweetener and my mom followed suit. Originally I wanted to make mine an iced tea latte and the employee said they could make the jasmine tea as a tea latte but the peach syrup doesn't get added to milk drinks. Minus 1 star for that because a different CBTL has made this drink for me hot. The drink hardly tasted like it had sweetener. For a regular, she informed me that they come with 3 pumps of sweetener, so we each opted for 2 pumps of the stuff and hardly sweet. Minus another star. I'll give them another try another time and update because I'm really wanting to try that Vietnamese iced coffee. read more

The Coffee Bean & Tea Leaf - Peach jasmine iced tea - Coffee & Tea Near Me - Long Beach, California

I go to this coffee bean location because of how convenient it is since it's the closest to my college campus. It is usually not that loud so it is the perfect space to come and do homework/study. Most of the time my drinks are good but there have been two times (back to back) where my drinks have been awful. Both times they were busy with both store and drive-thru orders so I didn't want to bother them with remaking my drink. I ordered a Regular Vanilla Iced Coffee and there were chunks of sugar sitting at the bottom of my drink. It almost looks like brown sugar. I tried mixing it but it does not mix with the drink and I was not able to drink my coffee. read more

The Coffee Bean & Tea Leaf - Regular Vanilla Iced Coffee - Coffee & Tea Near Me - Long Beach, California

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If I could choose 0, I would If you own an electrical car, don't bother much to visit this shop. The crew there using the charging stations as the parking spots, if they run out of spaces. The clients there, with the electrical cars, don't pay much attention to remove thier cars at the full charge. The worst there is the management They would tell you not to bother thier clients when they are enjoying thier coffee, even when theirs cars are at complete charge and have to be removed. I had an incident with the manage, I put a reservation on a charge, because it was shown that the particular charger was available, when got there, the crew member car was at that spot ( that was NOT AN ELECTRONIC CAR BY THE WAY) I asked them to remove it, THE MANAGER THREATENED TO CALL THE COPS ON ME. REALLY. read more

I have been to many Coffee Bean & Tea Leaf locations, and this one has to be one of my favorites by far. First of all, the interior is decorated in a basic way that is aesthetically pleasing and all the tables were super clean. When I walked in, it was almost empty so I got to pick a window seat! The baristas were all lovely to talk to and I got my drink promptly. Recently, I've been into the CB&TL's flavored lattes (such as the hazelnut and vanilla lattes), and they're a level of sweet that is a little more than I'm used to, but perfect for when you're having a moody day and need a pick me up. There is public wifi available here which gave me no issues and there are outlets for the booths/bigger tables. I have to admit, the consistency of their drinks is superb, and dare I say better than Starbucks? If you're ever in the area and looking for a quick coffee fix, definitely stop by! read more

The Coffee Bean & Tea Leaf - Iced Vanilla Latte with Oat Milk - Coffee & Tea Near Me - Long Beach, California

I love their blended carmel coffee. I just recently found out you can order a small. I alway thought the regular is the smallest because they don't put small on the menu. Their breakfast sandwiches, chocolate croissants and cheese danishes are my number one's for breakfast. Service is always fast and inside is spacious. read more

In 2021, I retired from my accounting position of many years. I now deliver because I love to help people. Many of the employees here are incredibly rude, and are more interested in socializing with each other than working. I always provide employees a friendly greeting at all places where I pick up, when I first walk up to the counter. Here, hardly anyone responds back or worse, they give me a condescending glare. Deliveries are supposed to be packaged and sealed. I have experienced several times where they are just placed with the regular orders. When I nicely inform them that the items need to be packaged, they act as though they are doing me a favor, instead of doing what is required. I will deliver from here to paying customers, but I will not give them even a penny of my own money. There are plenty of other places with better quality coffee AND friendly employees. read more

Nice local. Nice inside. One of those places that has no napkins, or any of the condiments for your coffee out. You have to rely on them to get it right, and they typically don't. Just to get creamer for your coffee is a struggle. Also, you have to personally ask for napkins. Covid's been over for a while. But the killer is if you are there to work, forget it. It is a dead spot for Wi-Fi. read more

Just like to start off I love Coffee Bean and the product your company produces with Coffee and Tea. There are a selected few that go above and beyond to give the best amazing customer service any place could offer, I love seeing that. Now the last few times I have gone this past two weeks I have been barely given any good customer service through the drive-thru, and notice that a few employees would be by the register for the drive-thru and be on their phone while the one who is directing the drive-thru orders is trying to help me out gets distracted, I didn't realize we could be on our phone while helping a customer out. I get the wrong size, the coffee doesn't taste the same and because the lack of customer service I do not end up enjoying my drink. Please communicate with them about this and know I will not be returning to this location again because of the lack of TLC for customers. read more