Service was off at this location. I walked up to the registers to order and saw two employees standing there - no greeting. Just talking to each other and leaving me by the register for a while waiting to order. After waiting a couple of minutes, the gentleman took my order and minutes later, my drink was ready. If it wasn't for the female employee who ended making my order who was very pleasant, this would've been a two-star experience. She handed my order, I asked for my straw and headed to my meeting. Luckily, the cold brew coffee hit the spot and got me through the rest of my day. read more

The Coffee Bean & Tea Leaf - Cold Brew Coffee (regular size) - Coffee & Tea Near Me - El Segundo, California

Came here for a fruity drink and didn't leave disappointed. I was quite literally the only person in the store on a weekday afternoon which felt a little eerie, but the service was quick and the price was all right. I did download the app as I was promised some sort of discount, but it did not appear which was disappointing. Overall, this location was solid. There is also a good amount of seating to work and the drink I got was tasty. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - El Segundo, California

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Review #955 Posted on 10.21.25 We got some quick coffee prior to taking off on our flight on Friday October 3rd after traveling down to LA for a quick trip to Levi's South to watch our Niners pull off the upset of the year vs the Lambs. This spot is i I believe is at Terminal 1, where Southwest gates are. It's right near like 6 gates. There was no line when we ordered which was awesome, and they get your stuff out pretty quickly. They've also got a ton of food options too. Coffee was super strong which I appreciated. Will return for sure. read more

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Had 30 min between flights and this was right outside the gate. Honey and cookie butter lattes were both great, as was the service from the staff. Coffees were strong as they should be - I miss coffee bean back in austin. order was out in less then 5 min for all 3 orders in my party. took a star off as the burrito was definitely powdered eggs, potatoes were flavorless and tortilla was basic.- would not recommend the burrito. read more

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Delicious drinks My matcha drink was tasty and just the right amount of ice! My daughter enjoyed her drink as well we both are very satisfied. Great customer service very friendly and respectful staff Very nice and clean location read more

The Coffee Bean & Tea Leaf - GreenMatcha Cream Strawberry Latte - Coffee & Tea Near Me - El Segundo, California

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OMG, this Coffee Bean needs some improvement/work. Plan on waiting longer than normal just to place an iced coffee order or water. I know they're trying, but Management either needs to hire additional staff or make some adjustments. read more

Coffee Bean & Tea Leaf is just bad. Every drink I've tried tastes like straight sugar with barely any coffee in it. There's no bitterness, no balance, nothing that makes it worth ordering. If you actually care about quality coffee, go to Starbucks or Blue Bottle instead. read more

Love this location very convenient and right around the corner from work. Parking at times can be a hassle but for the most part it's empty. Coffee bean is my go to whenever I'm craving iced chai latte. In my opinion they got a great tasting one there and I get the cream cap on everything. I ordered thru mobile app and it took no more than 8 mins. Drink was ready when I walked in. read more

The Coffee Bean & Tea Leaf - Outside - Coffee & Tea Near Me - El Segundo, California

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This is how Ice honey & nut matcha with almond look like. Horrible service wasting my time and money. 0 STAR FOR SUREEEEEE ! read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - El Segundo, California

This coffee spot looks very identical to Starbucks on the inside!! The staff is very friendly, being from out of town, I was not familiar with the options or what to order (i am a huge coffee lover) the staff was recommending options and it was delicious$ read more

The Coffee Bean & Tea Leaf - The outside - Coffee & Tea Near Me - El Segundo, California

Love the warm coffee here and Morroccan Ice Tea and all. Bagels are good here too. Nice baristas and staff. We really enjoyed the vibe here.

Absolutely love the cookies and cream drink here. Great for a quick breakfast or brunch. Parking is very small so I would recommend backing in if you can. Service is fast but peak times can be from 7am-9 so go early if you can and want your coffee/ day starter quicker. Ambiance is nice and all the employees are attentive. read more

The employees are the best, always happy and helpful! My drink is always on point. They also keep the store clean! read more

The Coffee Bean & Tea Leaf - Cold BrewCold Brew Coffee - Coffee & Tea Near Me - El Segundo, California

Everyone is always so nice and it's clean. They are consistent when it comes to making beverages. I'm here most mornings and they never disappoint! read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - El Segundo, California

Yeah, we're doing this. It's a 2 because of the employees on shift that day. I mean, how are you going to argue with a customer regarding health snd safety protocols during a pandemic? Check it, here's what happened. August 28, 2021: We placed an order using the app. Never have issues with this. I go into pickup the drinks and the employee is immediately rude out the box. I stand in front of the pickup spot, and can see that nothing is behind the counter waiting for me and that my name and order are still on the monitor. It's not ready and I'm not early. The spot is empty except for me and 2 other people waiting. Okay, things happen, not trippin. The employee yell over the counter to me, "need something?" I said, just waiting on my drinks. She tells me I didn't order any. I figure she's kidding and said, I did on the app. She argues with me. Then says I came too early, you'll have to wait. I reply, I have no problem waiting but I'm not early. She makes my drinks and instead of telling me she's done she slams them down on the counter. Mind you, at this time, my pregnant wife is waiting in the car. I ain't got time for the employee's temper tantrum. She says nothing. The other two people start talking to her, while breathing and leaning over our drinks. I know masks are on but still not a good look to have others food in front of them like that. Then one of the 2 others waiting reach out and touches our drinks, pushing them over a bit. For a minute, I thought they might be theirs so I hold my comment. I see the other two get handed their drinks, now I know those on the counter were ours. I ask the employee of those are ours. She says ya, take them and mutters some stuff too low to hear. Now, I'm done with her attitude. I ask for the shift supervisor, who heard all of this go down from jump and didn't intervene. I ask the shift supervisor to remake the drinks and that her employee needs some retraining. We go over customer service and food and drink protocols during COVID. I watch her make the drinks with the employee trying to talk to the supervisor and then glaring over at me. I get the supervisor's name. The employee refuses to give hers and she didn't have a name tag. The shift supervisor gives her own name and says she'll take care of it. No disrespect, but I doubt that and I place a complaint with corporate. Unnecessary. Just wanted our drinks without the extras. Final Word: Good location, horrible employees. read more

Although it's hidden in the corner. There's limited parking in front but plenty of parking in the garage. Staff is friendly and helpful. Not busy and good place to work if you need space read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - El Segundo, California

Loved this adorable little shop ! Coffee was so good and the bagels were amazingly fresh. Employees were always in a great mood every time we entered. Thank you ! read more

The Coffee Bean & Tea Leaf - This coffee is so yummyyy! - Coffee & Tea Near Me - El Segundo, California

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Parking is an absolute joke. Don't even think of going here expecting a pleasant experience. There is about six parking spots for the entire place. All the rest of the parking is paid. Parking. Avoid at all costs. read more

Unfortunately one too many bad drinks has led me to this review. I'm a HUGE coffee bean fan, and worked for the company as a barista in 2021. My problem with this location is the staff seemingly not knowing how to properly prepare the drinks. Iced drinks have hardly any ice (even when ordered with extra ice), they've mistakenly made drinks with full powder/fully sweet even when ordered with half powder, and any teas or tea lattes don't have a strong flavor of tea at all. Today, I was excited to try the new vanilla spiced chai tea cream latte. After the cashier had trouble hearing that I wanted a regular size (after clarifying twice with me), she mistakenly rang it in as a regular chai tea latte. When she went to fix it to the correct drink, she re-rang it in as a large. I went with it anyway. Watching the barista make the drink, he topped it with their vanilla cold foam. It poured as a liquid into my drink. He closed the container, shook it, and tried again. Same result. He then went to the back for a colder container of the foam, and finished topping my drink with that. When I picked it up at the bar, my drink was white in color and had almost no ice. The "foam" was like skim milk, sinking to the bottom with no flavor. The chai and "vanilla spice" flavor were nowhere to be found. It was basically a room temperature milk. Again, as an ex barista and Coffee Bean lover this spot is really disappointing. Seeing as there's no drive thru at this location, I hope management invests more time in training employees properly. read more

This is my first time trying Coffee Bean coffee. The line was crazy long but it moved quick enough. They sell coffee and tea in many varieties along with light bites, snacks and more. I ordered a medium Midnight Mocha iced coffee ($6.75)and loved it. The coffee was strong but smooth. It taste like coffee and high quality hot chocolate mixed together. Karla took my order and was exceptionally pleasant and professional. Overall it was a great experience. read more

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Consistent quality and friendly employees. I will always drive out of my way to come to CBTL and avoid that evil green mermaid. I always order an Americano (iced or hot) and am never disappointed! read more

Refreshing drink, love the flavor, thirst-quenching, perfect size. Friendly yet professional service. Clean establishment read more

The Coffee Bean & Tea Leaf - Cold BrewMango Cold Brew Tea - Coffee & Tea Near Me - El Segundo, California

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I ordered this on Uber Eats and to receive my sandwich with a long piece of hair in it is pretty disappointing. And to go back to the app to see that the sandwich was unavailable after ordering mines and trying to contact Uber Eats & the store is pretty suspicious. Uber said they would contact me within 12 hrs after sending proof of the hair being in my food, but to finally get in contact with someone who wasn't the manager who supposedly wasn't there at the time, and for them to just offer to remake my drink and nothing other than that is pretty aggravating. This was the final straw for me with ordering through Uber rather than physically getting it myself. Not the first time this has happened to me. read more

The Coffee Bean & Tea Leaf - Sandwiches & WrapsHam Egg and Cheese Brioche - Coffee & Tea Near Me - El Segundo, California

The Coffee Bean is everywhere in LA! I got the avocado toast and it just was not fresh avocado spread and the bread toast was very hard and not appetizing. The iced coffee I got the first day of my visit I requested oat milk and it tasted like it had regular milk and my stomach verified that later that day. I went a different day and I saw them use the oat milk this time and it was a better result. So its a hit or miss here. read more

Nice tea! Always nice and friendly service! I don't have anything extra to add just trying to fit to over 85 characters to post

This location is by far the BEST Coffee Bean I've visited. I travel every day, and I've experienced several Coffee Bean from end of California to the other. NON of The Coffee Bean locations I've been to come close to the El Segundo location. The STAFF, they are a GREAT group of young individuals. Thank You Luis and the rest of the CREW. read more

What's not to love about a coffee shop that can make a good caramel macchiatto. It was better than the one I had from Starbucks the day prior. My daughter had the chai tea and said it was very good also. Now, the food was another story. I had a blue berry muffin, and when I saw them take it out of a drawer and clip the plastic, I knew it wouldn't be fresh. It was ok, not bakery fresh. My daughter had a bacon and egg breakfast sandwich that she enjoyed. Service was good, the shop was clean, and employees friendly. read more

I love Coffee Bean but I don't get why they don't make their locations more cozy. It's supposed to be a place where you warm up with delicious coffees...this place should feel inviting and a place where you want to read, chat or do whatever helps you warm up and relax. Instead, it's plain, hard wood chairs, bright lights and it was super cold inside. We ended up having our coffees in the car! If the car is a more comfortable place than your establishment, that should tell you something. Also, there was only 1 type of cookie and 1 brownie left that night, close to after the holidays...I was hoping to try some of the holiday sugar cookies AND there wasn't any holiday speciality drinks on the menu....so confusing. read more

Service is the best, I love this location. The employees very friendly. I love to come here all the time when I'm coming to LAX area. Thanks guys. This is Vic (double longshot, espresso with two brown sugar) read more

Charging four dollars for a bagel prepared by people making $20 an hour. I would expect higher level of service for the morning rush with an adequate level of staffing. More and more businesses are getting one and two star reviews because the past four or five years services everywhere Have become degraded read more

This is a great location to quickly pick up a coffee or ice blended. Parking is easy and close abs it's right on a major boulevard near LAX. read more

This place is FAST. Quick. The employees know their stuff. And they know how to hustle! :) I like this Coffee Bean because it's not very crowded. It's at the bottom of a business building. Next to Tacone. There is a small parking area in front of the store.. with enough spaces for about 10 cars.. but it's 15 min parking only. Which is fine, if you're getting your drink to go. If not, then there is also parking in the lot next door. read more

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The staff here are always friendly and make my coffee perfectly :) Our favorite is Brian! He is awesome and such a wonderful, friendly part of my husband's and my morning. He is great! Coffee Bean is lucky to have him! He is the awesome customer service, so many other places are missing. Thank you, Brian! Thank you, Coffee Bean in ES! read more

The service is always friendly, polite, and quick. The beverages are excellent (I usually get a large iced coffee with oatmilk) and because of the rewards program I occasionally get a free drink! read more

Just go some where else! From entering the very much inconvenient parking lot all the way down to finally getting your drink, you will experience nothing but insanity and unprofessionalism. The cashier with the brown Mickey hat, HORRENDOUS SERVICE. We watched your baristas make one of our drinks, watched them make 6 more before they got to our only other drink!!!!! We wasted so much time getting into the parking lot, waiting to ordering, and waiting for our drinks if I could rate this place negatively I would. And our drinks tasted like days old coffeeeee! Trash all around. read more

This CBTL is my favorite spot in the South Bay... no other compares... the staff is always super friendly and the coffee is always on point... I always get my hazelnut latte with soy and this is the only location that makes it the way I like it... other locations for some reason never get it right... all I know is that this is the only coffee bean my wife and I go to and actually sit and drink our coffee.. we will always be loyal patrons... read more

Ordered an iced matcha latte with oat milk, so yummy! Customer service was great as well.

Looking for a New study place? Honestly hands down the best place to study. Not only will you get some great studying done but also at the same time be able to enjoy a delicious coffee and a mouth watering pastry. The absolute BEST costumer service ever. All barista's are always willing to recommend new things to try and they do not disappoint! Shout out to the Saturday Closing Crew for ALWAYS making everyone feel welcome as soon as you walk into the door. Your guys ROCK! read more

I don't know why chain coffee houses just can't get it right when it comes to customer service. Didn't get acknowledged when I walked in the door and stood at the register for 2 minutes before the barista said hello. Did she at least greet me with a smile? Absolutely not. This was my first time at a Coffee Bean in a while and I noticed they had a flat white one their menu, so I ordered it iced, along with a cinnamon roll. In fact, I said iced twice and the barista repeated it back to me after ringing it in. A few minutes later she put a large drink in a hot cup on the counter and told me it was my flat white. I reminded her that I wanted it iced and then she started playing stupid (well, I'm assuming it was play-acting), saying the flat white only comes hot. I asked why she didn't tell me that when I ordered it iced, and she said she didn't know I wanted it iced. Hmmm, oooooookay, sure, as if we didn't say iced three times between the two of us when I ordered. Should have just asked for my money back but I was running short on time, so I took the hot coffee and left. I wish I had some of what she was on so I could be in an oblivious haze for the entire day, too. If the coffee was good it would have salvaged the experience, but the milk was over-steamed and the whole drink had a burnt taste to it. The cinnamon roll: dry. This is just another coffee shop not worth anyone's time or the effort it takes to park and get inside. Go elsewhere. read more

Just ordered a Vietnamese cold brew iced coffee and I'm pretty sure the condensed milk is either spoiled, expired, or they used a powdered creamer (hopefully) instead. The drink has weird white powdery balls that just break up into smaller pieces when I try to stir it. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - El Segundo, California