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The Cloudveil, Autograph Collection

4.1 (42 reviews)
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Entry hallway
Joe L.

After 3 nights of staying at a cabin at the Yellowstone Hotel, we had a much needed stay at a proper hotel stay at The Cloudveil. The lobby was inviting. Our room was spacious and very well appointed with a modern ski lodge decor. Much attention was paid to the finishing details including leather-wrapped trimmings to the furniture and fixtures. The bathroom is very laid out with a 2-person shower stall and a separate toilet room. We are most impressed with the little things like complimentary water bottles. Each floor has a refueling station with water, tea and snack bars. Loved our stay at the hotel.

Uyen D.

Another great experience at an Autograph Collection. While planning our Wyoming trip, there were a few hotel choices for us. We decided on cloud veil because of its location and let's just say best choice ever! Each floor has a snack bar - chips, trail mix, goldfish mix, hot chocolate mix, tea, water stations and La croix. Amazing. They also provide water bottles that became very useful during our hike days!! Service was great. Room was cozy, great bed, large bathroom with lots of vanity space (hard to come by) and the in room fireplace is amazing! Don't look any further, stay at cloud veil!

Schelly Y.

The Cloudveil is conveniently located downtown near all the shops, restaurants, as well as nearby tourist attractions. Rooms are modern / clean and the free water bottles and snacks near all the elevators are a nice touch!

Socialle C.

Dog friendly hotel rooftop bar. Great atmosphere great food. Server recommended the food and we love it!

They give a nice water bottle when you stay! And have Nespresso in the room!
Angela R.

For the most part I really liked this hotel. The location is great and as other reviewers have mentioned, it has a Cowboy Chic style to it. It's definitely the most modern option in the area. They had really nice touches like a hot tea station and complimentary snacks and La Croix sparkling water. The lobby was quite bustling and they put on fun events and pop-up shops. And they have a real wood burning fireplace! Valet was always ready to get our car and house keeping was fairly good. They forgot to give us new water glasses and coffee mugs one day and I had to call down for them though. Something that really made the stay not perfect was their AC system. The air would blow super cold in the middle of winter and there was no way to turn it off from the room. Each of the four nights we stayed I had to call down to the front desk and ask them to turn it off manually from their control system. We finally just started using the small opening in the window to cool off the room because it was such a hassle to turn off the AC. The fireplace was a really nice touch, but it didn't have a thermostat, so it would make the room super hot, hence needing the AC or an open window in the middle of winter. But the fireplace was an amazing touch to the room. Made it super cozy! We ate one night at The Bistro to dry hamburgers with hard fires and a burnt bun. But the room service bacon and eggs were good. The Bistro's chocolate croissant was hard and stale one morning and fresh and soft another. There was also no coffee service in the lobby. We were told upon check-in they would have coffee until 7am. But there was none. The guy at the front desk was nice enough to go get me a cup at 6 AM. But I usually drink more than one cup and just wanted a coffee station. The Bistro didn't open until 7 AM, so my options were slim and the Nespresso machine in the room was so incredibly loud, I couldn't use it without waking my boyfriend who sleeps in later than me. I loved the modern bathroom and large shower with amazingly powerful shower head. The toiletries offered also smelt great! They also made my hair look good! However, the outlets all went out in the bathroom and despite asking the hotel to fix it, they never did. So I had to blow-dry my hair with an outlet by the fireplace. The bed was super comfortable, as Marriott brand hotels often are. And they had feather pillows upon request that were equally as comfortable. I'd say overall this hotel pulled at my heartstrings a bit. At times I loved it and at times I was frustrated with it. But I do think it is the most modern option in the area and the staff is super friendly. I would recommend springing for a room above just the basic. We did the least expensive option and the view outside the room was of the alley and construction of another building. Not the prettiest sight for a snowy morning in Jackson Hole! But the room itself was modern like the rest of the hotel and I loved the Cowboy Chic style!

Fireplace in the room
Tobias C.

Stayed here in December of 2022. This hotel is right where you want to be when you go to Jackson Hole - Wyoming. It is right there!! Right walking distance to the small little town! I had one of their best hotel rooms. It came with a balcony, big screen tvs, in room fireplace. There is a good restaurant in the Lobby and if you need to go anywhere beyond walking distance they have a free shuttle service- just tip the driver! What they do need is a Coffee station in the lobby. I'd stay here again.

Todd H.

Hands down the nicest and hippest hotel in Jackson. The aesthetic of this property is dreamy. Think chic cowboy. Location: The Cloudveil is right off the main square. This is the place you want to be in Jackson and is in the centre of it all. Employees: Very kind, sure there are a few hiccups, but the property has only been open for four weeks. I encountered nothing but gracious above and beyond service standards Rooms and common areas: I have to admit I love those chic hotels with a modern feel. The Cloudveil delivers in a different way you probably haven't seen before. There is clearly a Wyoming, cowboy vibe, but it's modern and fresh. I had a one bedroom suite and let me tell you. You'll be giddy when you walk into the room and I've stayed at alot of hotels. The tub, amazing, the shower amazing, the bed, an engulfing cloud.... too many highlights to mention. Wonderful expresso machine for your morning coffee... and a refrigerator drawer... to store your snacks. I will tell you we did have to wait about an hour for our room (we arrived about 3:00 PM.) but listen, when you're at a place like this... go and sit at the bar, have an appetizer and enjoy. The staff was kind enough to buy us a really lovely cocktail and took our numbers and texted when our rooms were ready. Bonus: As you get off the elevator they have a little station with chilled La Croix and snacks like granola bars. These are touches that distinguish a 5 star and a 5 star PLUS property. Cloudveil, You've spoiled me and when I have to stay ANYWHERE else, I am already prepared to be disappointed.

Small sitting area with fireplace and Nespresso coffee service in room
Elizabeth A.

Rooms aren't huge but I love all the western cowboy touches. Fridge drawer is keeping our beverages cold. Had to ask to change rooms due to noise and the gentleman at the front desk was very apologetic about the issue with our first room (115) which back up to the lobby bathrooms. Unfortunately if you're in that room you'll hear toilets flushing constantly. We were moved to the third floor at the fat end of the hall and it's much quieter. They even sent up a bottle of wine as a gift YIR the inconvenience. Staff here is truly amazing.

Our room is the balcony directly behind the construction area where they ran a hammer drill all day.

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Ask the Community - The Cloudveil, Autograph Collection

Review Highlights - The Cloudveil, Autograph Collection

It is located right on the square which makes it the perfect location to access restaurants and shops without ever having to get in a car.

Mentioned in 4 reviews

Read more highlights

Trail Creek Ranch - Sunrise view from the porch

Trail Creek Ranch

(8 reviews)

Trail creek ranch is a hidden paradise in the Tetons. We celebrated our 30th anniversary here and…read morehad an absolutely wonderful time during our stay. Alex was so warm and helpful. The property is gorgeous and secluded. We stayed in Alex's Cabin, which was charming, cozy yet spacious, and well stocked without being fussy or cluttered. The mattress was very comfortable. The ranch is just 10 minutes from Moose-Wilson Road, which goes right into the national park. I can't imagine a better place to stay. We hope to be able to visit again.

I cannot say enough about our 3 night stay at Trail Creek Ranch. Our hosts Alex and Mike were so…read morehospitable and made us feel like home from the moment we arrived. We stayed at the cabin "The Ritz" and it was perfect for our family of 4. There is a bedroom upstairs with 2 twin beds and then the queen room down. A grill, coffee maker, mini fridge, and small kitchen with dishes, utensils etc. would have allowed for us to cook if we had wanted to. But we chose to eat at the several amazing restaurants nearby. Wilson is a 1.5 mile drive with some incredible places - Nora's Fishcreek for breakfast is a must! And Streetcar is an excellent choice with a great variety of quality food from Tacos, hamburgers, Poke bowls, fresh salads, and more. Or head into Jackson for more great choices - Snake River Brewing is recommended. We also were able to book a Wildlife safari with Brush Buck into the Tetons and it was incredible. We saw a grizzly and 4 cubs, a moose, mule deer, elk, pronghorn, and marmots. The boys also had an AMAZING guided fishing expedition up to Jenny lake (the Snake River is not fishable this time of year but the lake trout was abundant!). But back to the ranch. The Ritz cabin is adorable with a screened-in porch, fireplace, winding staircase and HUGE open windows that allowed us to admire the incredible view. Lilacs were left for us upon our arrival. The property is a horse ranch. Also there are a bunch of other cabins to choose from so if you need something larger, etc. check out the website. The horses are from private borders so you can't ride them, but you can feed them apples or carrots; which was the highlight of our experience here. Just spending time with the horses, walking trails, etc. There are several trailheads 1/2 mi up the road from the ranch, which one leads you up to to an incredible calm lake at the top of Teton Pass. I would HIGHLY recommend this amazing gem in Jackson Hole. It was the perfect place to rest and experience being on a horse ranch and enjoying the majesty of the Tetons. I cannot thank Alex and Mike enough for everything!!!

North Grille

North Grille

(10 reviews)

$$

My first time dining at The North Grill, and I was ready to drop some cash for some fine-dining…read morewith a view! I was greeted by 2 people. One seemed to be the manager, Pope. The dining room was empty. The deck was half full from golf members wrapping up their day. It was 5:30pm. Pope asked me if I had a reservation for dinner? No, I said. I'd love to sit outside? "Oh, it's prime rib night. It's about to get real busy.We can sit you at the bar?", he said. Ok, I said. The bartender was very busy. When I sat at the bar, there was dirty silverware/glasses next to me seat. She never cleared them the whole time. She asked me about a drink. I ordered a glass of wine, and a glass of water. I never got the water. She ran away. I had to ask her for a menu. She never mentioned Prime Rib night...never mentioned Soup du Jour...never mentioned Market Fish of the day...never mentioned any specials. My fine-dining experience ruined, I decided to just get a burger to go, and get the eff out of there. I finished my wine, never got any water, put my credit card on the bar...and waited. And waited. And waited. Got my burger to go. No silverware or napkins. Got home to find they put the juicy hot burger on top of the lettuce and tomato. Thus, everything was wilted, slimy, and the bun was soaking wet mush. The burger was tasteless, completely unseasoned...and undercooked. The bartender never even asked my how I wanted it cooked?! $26 burger?! Always put the lettuce and tomato on top of the meat. Wtf. Disgusting. Glass of wine, cheeseburger/fries, and gratuity...$44. Will not return.

Had an incredible time at the North Grille for our last day here in Jackson Hole. Jamie was a…read morespectacular bartender, we were thrilled with everything in the restaurant except who seemed to be the manager. Talking with other patrons, the manager rushed us out in the middle of a conversation, making us feel extremely uncomfortable and unwelcome. I would come back again but I hope the manager isn't so disrespectful, three stars out of five - Lisa, Bart and Jay

Hotel Terra Jackson Hole

Hotel Terra Jackson Hole

(87 reviews)

$$$

If you're staying slopeside at Hotel Terra Jackson Hole, you're doing Jackson right. I truly want…read moreto move in! We stayed in a beautifully renovated condo that felt both luxurious and cozy, with modern finishes, warm wood accents, a fireplace, and huge windows with classic Teton views. Everything felt fresh, clean, and thoughtfully designed. The kitchen was fully updated, which made it easy to relax after a long ski day and enjoy a snack. The location inside Jackson Hole Mountain Resort is unbeatable. You're just steps from the lifts, but the real game changer? The ski valet. Absolute five-star service. Drop your skis in the morning, walk out in your boots, and they have everything ready and waiting for you. At the end of the day, hand them off and stroll back inside without lugging gear. It makes the whole experience feel seamless and indulgent. The staff was friendly and attentive without being overbearing. The spa and rooftop hot tub are perfect for unwinding, especially with mountain views at sunset. It strikes that ideal balance of upscale but still relaxed while not stuffy, just comfortable. If you want the convenience of ski-in proximity with the comfort of a high-end condo, Hotel Terra Jackson Hole absolutely delivers. Five stars. Would book again in a heartbeat.

Really nice hotel with some great rooms and nice views. The property is kept really clean and some…read moredelicious cookies and hot apple cider in the lobby. Only negative was communication at check in was a bit off as the staff told us the room was in the complete opposite direction of where it actually was so it did take about 10 min to find the room.

SpringHill Suites by Marriott Jackson Hole

SpringHill Suites by Marriott Jackson Hole

(58 reviews)

$$$$

If you are looking for a hotel close to the ski slopes and the heart of downtown Jackson, WY, then…read morethis a perfect location for you! The ski slopes is just a 5 minute walk. And if you go out the front door, you'll be immediately in downtown Jackson and close to the performing arts center. Plus right across the street is a brewery that has daily happy hour. As for the hotel comfort: this hotel is clearly a redo from an old hotel. Marriott has put their stamp on it and standardized to the SpringHill style and expectations. The room provided a couch with a pull out bed, workspace, fridge, microwave and a comfortable bed. Plus our room provided a great view of the ski slopes although no balcony. It looks like some rooms have balconies. The hotel also provides a heated pool and spa. Next to a pool area, there is a small exercise room. Lastly the hotel provides a suitable breakfast every morning: which consist of fruit, rotating breakfast items, cereal and more. As an ambassador member of Marriott, we were provided a welcome gift. Unfortunately they did not provide us a room upgrade.

My husband and I had a 3-night reservation at SpringHill Suites, and we were both highly satisfied…read morewith our stay. It was much affordable compared to other Marriott brands in the area but does not compromise on cleanliness and comfort. Location of the hotel was everything. It was about a 15-minute ride from the airport and Grand Teton National Park. It's also right in downtown and walkable from all the shops, restaurants, bars, and Jackson Square. Appreciated that they offered complimentary breakfast, which was not bad at all. It had a variety of hot and cold food, and I was all about their oranges. I kept stocking up on them because they were so sweet and made for the perfect no cost snacks when my husband and I were out and about. There's water (hot & cold) and coffee available all day. Their onsite gym was actually one of the nicest and biggest I've seen for a SpringHill Suites. We plan to come back to Jackson during the Spring or Summer and will look forward to staying at this hotel again.

Inn On the Creek - Bathroom

Inn On the Creek

(65 reviews)

$$

Service: 5+ Breakfast: 5…read moreLocation (walk to downtown): 5 Room:4 Jackson is expensive so this was a good option even at $500 a night. Away from the hustle and bustle but within walking distance. Great spot along the creek. The inn has an old world, warm, grandma's home feel to it. Not bad but not my style. Old carpet and decor that needs a refresh. Service was excellent and couldn't have been nicer. They remember names and are so friendly and caring. Good breakfast to start your day with little snacks to take along with you on your adventure. Homemade cookies were yummy. Heated coffee cups were a nice touch.

What an exceptional experience it was to stay at the Inn By the Creek!! We have never stayed in a…read moreB&B before, but the reviews were so outstanding we had to try it. The family who run it have been in the industry for 40 years and are passionate about every aspect of the Inn. The feeling when you enter the lobby and dining area is so welcoming and charming! Everyone was so friendly with outstanding service. We stayed in the Harlequin room which the owner told us that Cosmopolitan magazine declared in 2005 that the view from the balcony was the most romantic in the nation. I'd have to agree. We sat out there every night with a glass of wine. The trees rustled slightly in the soft wind, birds chirped happily and the soothing sound of the creek makes for a very enchanting place. Add the incredible view and you don't want to leave. The room was very large, nicely decorated with every amenitie we could ever think of. The owners are remodeling the rooms, so it could be even nicer when you book. The outside of the Inn is so charming and inviting. Book in advance so you have the opportunity to enjoy this truly unique and amazing place. It's a stay I will always remember!

The Cloudveil, Autograph Collection - hotels - Updated May 2026

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