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Jackson, WY

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The Cloudveil, Autograph Collection

4.2 (49 reviews)
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Katie F.

Really loved my stay at The Cloudveil in Jackson. The hotel feels genuinely luxurious and the location is perfect for walking around town. The service stood out right away, especially how pet friendly they were. They brought my dog a bed and water bowl for the room which was such a thoughtful touch and made the stay feel even more welcoming. The rooms were beautiful, the atmosphere was cozy and upscale, and the hot tub was honestly one of the highlights after a long day out. Definitely one of those hotels that makes the whole trip feel elevated.

Hannah L.

The design of this hotel is stunning. I came during christmas time and loved every single room and detail. it felt clean and cozy. The staff were all very pleasant

Christina S.

I love this place and can't wait to come back. Everything was amazing. The bed is super comfortable the shower is luxurious and the snacks near the elevator are delicious.the room came with a daily event and fancy local toiletries. There is a nespresso machine in the room but they also have snake river roasters coffee in the lobby from 5-9. The hot tub outside is the perfect temperature even on a freezing cold night. If you need anything just ask and the front desk can help.

Entry hallway
Joe L.

After 3 nights of staying at a cabin at the Yellowstone Hotel, we had a much needed stay at a proper hotel stay at The Cloudveil. The lobby was inviting. Our room was spacious and very well appointed with a modern ski lodge decor. Much attention was paid to the finishing details including leather-wrapped trimmings to the furniture and fixtures. The bathroom is very laid out with a 2-person shower stall and a separate toilet room. We are most impressed with the little things like complimentary water bottles. Each floor has a refueling station with water, tea and snack bars. Loved our stay at the hotel.

Uyen D.

Another great experience at an Autograph Collection. While planning our Wyoming trip, there were a few hotel choices for us. We decided on cloud veil because of its location and let's just say best choice ever! Each floor has a snack bar - chips, trail mix, goldfish mix, hot chocolate mix, tea, water stations and La croix. Amazing. They also provide water bottles that became very useful during our hike days!! Service was great. Room was cozy, great bed, large bathroom with lots of vanity space (hard to come by) and the in room fireplace is amazing! Don't look any further, stay at cloud veil!

Schelly Y.

The Cloudveil is conveniently located downtown near all the shops, restaurants, as well as nearby tourist attractions. Rooms are modern / clean and the free water bottles and snacks near all the elevators are a nice touch!

Socialle C.

Dog friendly hotel rooftop bar. Great atmosphere great food. Server recommended the food and we love it!

They give a nice water bottle when you stay! And have Nespresso in the room!
Angela R.

For the most part I really liked this hotel. The location is great and as other reviewers have mentioned, it has a Cowboy Chic style to it. It's definitely the most modern option in the area. They had really nice touches like a hot tea station and complimentary snacks and La Croix sparkling water. The lobby was quite bustling and they put on fun events and pop-up shops. And they have a real wood burning fireplace! Valet was always ready to get our car and house keeping was fairly good. They forgot to give us new water glasses and coffee mugs one day and I had to call down for them though. Something that really made the stay not perfect was their AC system. The air would blow super cold in the middle of winter and there was no way to turn it off from the room. Each of the four nights we stayed I had to call down to the front desk and ask them to turn it off manually from their control system. We finally just started using the small opening in the window to cool off the room because it was such a hassle to turn off the AC. The fireplace was a really nice touch, but it didn't have a thermostat, so it would make the room super hot, hence needing the AC or an open window in the middle of winter. But the fireplace was an amazing touch to the room. Made it super cozy! We ate one night at The Bistro to dry hamburgers with hard fires and a burnt bun. But the room service bacon and eggs were good. The Bistro's chocolate croissant was hard and stale one morning and fresh and soft another. There was also no coffee service in the lobby. We were told upon check-in they would have coffee until 7am. But there was none. The guy at the front desk was nice enough to go get me a cup at 6 AM. But I usually drink more than one cup and just wanted a coffee station. The Bistro didn't open until 7 AM, so my options were slim and the Nespresso machine in the room was so incredibly loud, I couldn't use it without waking my boyfriend who sleeps in later than me. I loved the modern bathroom and large shower with amazingly powerful shower head. The toiletries offered also smelt great! They also made my hair look good! However, the outlets all went out in the bathroom and despite asking the hotel to fix it, they never did. So I had to blow-dry my hair with an outlet by the fireplace. The bed was super comfortable, as Marriott brand hotels often are. And they had feather pillows upon request that were equally as comfortable. I'd say overall this hotel pulled at my heartstrings a bit. At times I loved it and at times I was frustrated with it. But I do think it is the most modern option in the area and the staff is super friendly. I would recommend springing for a room above just the basic. We did the least expensive option and the view outside the room was of the alley and construction of another building. Not the prettiest sight for a snowy morning in Jackson Hole! But the room itself was modern like the rest of the hotel and I loved the Cowboy Chic style!

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Ask the Community - The Cloudveil, Autograph Collection

Review Highlights - The Cloudveil, Autograph Collection

“Nice lobby right in the middle of things right off the square.”

Mentioned in 5 reviews

Read more highlights

Hotel Jackson - Double sinks. Always appreciated!

Hotel Jackson

(98 reviews)

$$$

This hotel is excellent, but quite pricey. Rooms are exquisite and come with a gas fireplace which…read moreI have never seen in a hotel before. Service is impeccable, they even brought me a macaroon to my room randomly. I kept going to their snack bar to get cookies and energy bars. We also ran into the owners and they seem like very nice people. 10/10 recommend if you can afford it

It was the most expensive place for us to stay, but since we were returning from a week in the…read morewilderness, the thought was that it'd be a great place to unwind for a few days before continuing our journeys. It looks and (almost) feels like what they describe it to be... So we bookended our hiking trip there... the first night we dropped into the restaurant but after being sprayed with cleaner as the hostess washed the table next to us, we wandered away... it was chlorine on my and my girls skin and clothes. When we returned from the wilderness, all we wanted was a quiet evening. Now, Jackson is Disneyland for cowboy LARP participants so that's a tall order as we discovered, but it turns out that our suite was directly below the rooftop bar where that evening there was some sort of event. It sounded like a wrestling match was happening upstairs, with a driving EDM soundtrack that kept getting louder as the evening went on. I went upstairs at 11 to find staff sitting at the bar drinking with the music so loud they had to turn it down to hear me tell them that we were trying to sleep downstairs... someone offered me a drink to compensate for the noise. I went downstairs to find the manager, but was told by the front desk person that the owner herself was the one who had offered me a drink. We have received no communication from the hotel after both of us repeated this chain of events to employees at the front desk. I expect that this is simply how they operate and view it as somehow acceptable. Hopefully if you are looking for a quiet place to stay you'll steer clear. I'm torn writing this since the Valet, Bell, Concierge, and Restaurant staff (barring the hostess) were all lovely and helpful and really deserve to be in a better situation.

The Rusty Parrot Lodge - Upstairs library / coffee bar

The Rusty Parrot Lodge

(53 reviews)

$$$

We just spent four nights at the Rusty Parrot after a week in Bozeman and Yellowstone, and it was…read morethe perfect way to finish our trip. The service was first class from the moment we arrived. Isaiah greeted us at the valet, welcomed us, took our keys and luggage, and told us to go check in and he would take care of everything and meet us at our room. What a great first impression! The lady who checked us in then personally walked us to our room, showed us its features, and told us about the coffee bar, spa, outdoor seating areas, and everything the hotel had to offer. That level of personal service continued throughout our stay. Every employee was friendly, welcoming, and constantly asking if there was anything they could do for us. Our room and beds were great, and we loved the coffee bar just outside our room. The outdoor areas were beautiful, especially the peaceful mountain-view area near the stream and the larger rooftop deck with the fireplace and fire pit. The location is fantastic--only about a block from Jackson's Town Square, so we could walk almost everywhere. Beautiful hotel, great location, comfortable rooms, but what really sets the Rusty Parrot apart is the people and the service. First class all the way around. We will definitely stay here again!

Honestly this was probably the best hotel I have stayed at because of the staff. They went above…read moreand beyond from the moment we arrived. When we arrived to the room we had cute stuffed bears on our bed, a bottle of wine for my mom's bday, chocolates, eye masks and sleep spray. During the day when we asked for directions to the grand Tetons not only did they give us a map but also a snack bag and bug spray. When we let them know we wanted to take the bears home, Mario packaged them up. Also shout to Reyna she was amazing during our stay. Our favorite part was the homemade cookies all day long! Highly recommend this luxury hotel.

The Spa At Rustic Inn

The Spa At Rustic Inn

(15 reviews)

$$

I'd recommend, but with some constructive criticism. The masseuse shouldn't scold the client about…read moredrinking coffee before the session. My masseuse was very good, but she had what I felt like was a lot of criticism about my posture, my breathing, and more. She paused too much during the actual massage with hot towels. Seemed like way too long I waited for actual hands on massage. She never offered water. She appeared with a clipboard at the end and I didn't even have my glasses to see what I was signing. She was gone like the wind once I paid. I love massages. I get them all the time. She knew what she was doing. She gave a great massage, but it came with some deficiency in bedside manner.

We arrived prior to our massage appointment to enjoy the sauna and hot tub. The area around the hot…read moretub had no chairs, no tables to place our towels, robes or belongings. After being in a highly chlorinated hot tub I wanted to rinse off and hydrate my skin with some lotion. None to be found in the men's locker room. I asked one of the massage therapist who happened to be walking by and she said "we don't put lotion in the locker rooms". My response- "you don't provide lotion in a spa locker room"? Her response "nope". She was very rude, snappy and short in her responses. The inside temp of the spa was 88 degrees. We felt like we were suffocating in very hot air. Unfortunately we ended up leaving before our appointments. We did not get a welcoming friendly vibe. Lack of interests in the customer needs. No thank you! I will take my time and money to another spa. In response to Amber- you are correct. We did receive a tour of your spa which was much appreciated and also expected. Your spa men's locker room also lacked correctly sized spa slides. All were size extra small. But after a very brief short tour there was no one left in sight to assist. "The butler" who didn't realize her title as butler when we asked. We were not sure who to address concerns and questions to." We couldn't find you Amber to address our concerns regarding the very warm temp of the waiting area, get a WiFi password, and recieve proper products for our visit. While you may claim you are an "intimate" boutique spa. Your service did not provide any level of intimate personal experience. Your employees should have the answers to basic questions/ needs of a spa. Lotion is a basic essential.

The Alpine House - Great balcony

The Alpine House

(44 reviews)

$$

We had the best stay here. The people who work here genuinely care and want to help. Everything was…read moresooooo clean, and stayed clean. Clean is a priority for this charming B&B. The best part of our stay is the breakfast specials which change daily. We were lucky enough to have breakfast sandwiches (homemade English muffins with a soft fried egg, avocados, and red onion) during our stay. We also had bread pudding French toast with blueberry compote and the crispiest thick cut bacon. The frittata with chicken sausage, tomatoes, taters, spinach, shallots, herbs and cheddar were also great. The fresh squeezed OJ is simply awesome. There are also warm homemade sweet treats in the afternoon. You can thank Ellie who is the amazing chef for all of the good eats. We look forward to our return trip here!!!

The Alpine house is a perfect place to stay while in Jackson Hole. A small property with ample…read morespace in the rooms and a beautiful setting. Staying at the Alpine House is similar to staying in a personal log cabin with all the amenities which include a fireplace and balcony in most rooms. The beds were comfortable and clean, the water was hot and the wifi was fast. In addition, the property has a small fitness facility available with a few free weights and ready cooked hot breakfast every morning. A small perk is that there is water, coffee, tea, cider, etc. 24/7 in the lobby. There is also a small workspace with a couch and fireplace for those needing a break from their roommates. The staff are very friendly, helpful and are ready to offer help when needed. Check in and check out are very quick and efficient. They are well trained and have a good knowledge of the area, offering suggestions to eateries and other local attractions. One of the best features to this property is their proximity to the town. Only three short blocks, one can be in the town square by foot in minutes. Staying in Jackson Hole during one of the coldest months (February) can prove challenging while navigating through the snow/ice covered roads and having a proper hot shower. However, The Alpine House shielded us from these issues with the short stroll to town and the consistent hot water flow from the showers. With great service, beautiful rooms, a short walk to town and a reasonable rate, The Alpine House is the best option while visiting Jackson Hole, WY!

SpringHill Suites by Marriott Jackson Hole

SpringHill Suites by Marriott Jackson Hole

(60 reviews)

$$$$

This is the place to stay!…read more I am so glad we took the recommendation, it did not disappoint. This location is central to walking all of downtown Jackson Hole while being just off the main square so it stays quiet. The breakfast is actually pretty great with lots of offerings and we filled up before setting off on our daily adventures. The rooms were spacious, clean and quiet. The staff was incredibly helpful and friendly. They are still experiencing some hiccups, the elevators kept going down, but at least one stayed functional at a time. We would absolutely stay here again and suggest you do too!

If you are looking for a hotel close to the ski slopes and the heart of downtown Jackson, WY, then…read morethis a perfect location for you! The ski slopes is just a 5 minute walk. And if you go out the front door, you'll be immediately in downtown Jackson and close to the performing arts center. Plus right across the street is a brewery that has daily happy hour. As for the hotel comfort: this hotel is clearly a redo from an old hotel. Marriott has put their stamp on it and standardized to the SpringHill style and expectations. The room provided a couch with a pull out bed, workspace, fridge, microwave and a comfortable bed. Plus our room provided a great view of the ski slopes although no balcony. It looks like some rooms have balconies. The hotel also provides a heated pool and spa. Next to a pool area, there is a small exercise room. Lastly the hotel provides a suitable breakfast every morning: which consist of fruit, rotating breakfast items, cereal and more. As an ambassador member of Marriott, we were provided a welcome gift. Unfortunately they did not provide us a room upgrade.

The Cloudveil, Autograph Collection - hotels - Updated November 2026

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