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The Cloudveil, Autograph Collection

4.2 (43 reviews)
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Entry hallway
Joe L.

After 3 nights of staying at a cabin at the Yellowstone Hotel, we had a much needed stay at a proper hotel stay at The Cloudveil. The lobby was inviting. Our room was spacious and very well appointed with a modern ski lodge decor. Much attention was paid to the finishing details including leather-wrapped trimmings to the furniture and fixtures. The bathroom is very laid out with a 2-person shower stall and a separate toilet room. We are most impressed with the little things like complimentary water bottles. Each floor has a refueling station with water, tea and snack bars. Loved our stay at the hotel.

Uyen D.

Another great experience at an Autograph Collection. While planning our Wyoming trip, there were a few hotel choices for us. We decided on cloud veil because of its location and let's just say best choice ever! Each floor has a snack bar - chips, trail mix, goldfish mix, hot chocolate mix, tea, water stations and La croix. Amazing. They also provide water bottles that became very useful during our hike days!! Service was great. Room was cozy, great bed, large bathroom with lots of vanity space (hard to come by) and the in room fireplace is amazing! Don't look any further, stay at cloud veil!

Schelly Y.

The Cloudveil is conveniently located downtown near all the shops, restaurants, as well as nearby tourist attractions. Rooms are modern / clean and the free water bottles and snacks near all the elevators are a nice touch!

Socialle C.

Dog friendly hotel rooftop bar. Great atmosphere great food. Server recommended the food and we love it!

They give a nice water bottle when you stay! And have Nespresso in the room!
Angela R.

For the most part I really liked this hotel. The location is great and as other reviewers have mentioned, it has a Cowboy Chic style to it. It's definitely the most modern option in the area. They had really nice touches like a hot tea station and complimentary snacks and La Croix sparkling water. The lobby was quite bustling and they put on fun events and pop-up shops. And they have a real wood burning fireplace! Valet was always ready to get our car and house keeping was fairly good. They forgot to give us new water glasses and coffee mugs one day and I had to call down for them though. Something that really made the stay not perfect was their AC system. The air would blow super cold in the middle of winter and there was no way to turn it off from the room. Each of the four nights we stayed I had to call down to the front desk and ask them to turn it off manually from their control system. We finally just started using the small opening in the window to cool off the room because it was such a hassle to turn off the AC. The fireplace was a really nice touch, but it didn't have a thermostat, so it would make the room super hot, hence needing the AC or an open window in the middle of winter. But the fireplace was an amazing touch to the room. Made it super cozy! We ate one night at The Bistro to dry hamburgers with hard fires and a burnt bun. But the room service bacon and eggs were good. The Bistro's chocolate croissant was hard and stale one morning and fresh and soft another. There was also no coffee service in the lobby. We were told upon check-in they would have coffee until 7am. But there was none. The guy at the front desk was nice enough to go get me a cup at 6 AM. But I usually drink more than one cup and just wanted a coffee station. The Bistro didn't open until 7 AM, so my options were slim and the Nespresso machine in the room was so incredibly loud, I couldn't use it without waking my boyfriend who sleeps in later than me. I loved the modern bathroom and large shower with amazingly powerful shower head. The toiletries offered also smelt great! They also made my hair look good! However, the outlets all went out in the bathroom and despite asking the hotel to fix it, they never did. So I had to blow-dry my hair with an outlet by the fireplace. The bed was super comfortable, as Marriott brand hotels often are. And they had feather pillows upon request that were equally as comfortable. I'd say overall this hotel pulled at my heartstrings a bit. At times I loved it and at times I was frustrated with it. But I do think it is the most modern option in the area and the staff is super friendly. I would recommend springing for a room above just the basic. We did the least expensive option and the view outside the room was of the alley and construction of another building. Not the prettiest sight for a snowy morning in Jackson Hole! But the room itself was modern like the rest of the hotel and I loved the Cowboy Chic style!

Fireplace in the room
Tobias C.

Stayed here in December of 2022. This hotel is right where you want to be when you go to Jackson Hole - Wyoming. It is right there!! Right walking distance to the small little town! I had one of their best hotel rooms. It came with a balcony, big screen tvs, in room fireplace. There is a good restaurant in the Lobby and if you need to go anywhere beyond walking distance they have a free shuttle service- just tip the driver! What they do need is a Coffee station in the lobby. I'd stay here again.

Todd H.

Hands down the nicest and hippest hotel in Jackson. The aesthetic of this property is dreamy. Think chic cowboy. Location: The Cloudveil is right off the main square. This is the place you want to be in Jackson and is in the centre of it all. Employees: Very kind, sure there are a few hiccups, but the property has only been open for four weeks. I encountered nothing but gracious above and beyond service standards Rooms and common areas: I have to admit I love those chic hotels with a modern feel. The Cloudveil delivers in a different way you probably haven't seen before. There is clearly a Wyoming, cowboy vibe, but it's modern and fresh. I had a one bedroom suite and let me tell you. You'll be giddy when you walk into the room and I've stayed at alot of hotels. The tub, amazing, the shower amazing, the bed, an engulfing cloud.... too many highlights to mention. Wonderful expresso machine for your morning coffee... and a refrigerator drawer... to store your snacks. I will tell you we did have to wait about an hour for our room (we arrived about 3:00 PM.) but listen, when you're at a place like this... go and sit at the bar, have an appetizer and enjoy. The staff was kind enough to buy us a really lovely cocktail and took our numbers and texted when our rooms were ready. Bonus: As you get off the elevator they have a little station with chilled La Croix and snacks like granola bars. These are touches that distinguish a 5 star and a 5 star PLUS property. Cloudveil, You've spoiled me and when I have to stay ANYWHERE else, I am already prepared to be disappointed.

Small sitting area with fireplace and Nespresso coffee service in room

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Ask the Community - The Cloudveil, Autograph Collection

Review Highlights - The Cloudveil, Autograph Collection

It is located right on the square which makes it the perfect location to access restaurants and shops without ever having to get in a car.

Mentioned in 4 reviews

Read more highlights

Inn On the Creek - Bathroom

Inn On the Creek

(65 reviews)

$$

Service: 5+ Breakfast: 5…read moreLocation (walk to downtown): 5 Room:4 Jackson is expensive so this was a good option even at $500 a night. Away from the hustle and bustle but within walking distance. Great spot along the creek. The inn has an old world, warm, grandma's home feel to it. Not bad but not my style. Old carpet and decor that needs a refresh. Service was excellent and couldn't have been nicer. They remember names and are so friendly and caring. Good breakfast to start your day with little snacks to take along with you on your adventure. Homemade cookies were yummy. Heated coffee cups were a nice touch.

What an exceptional experience it was to stay at the Inn By the Creek!! We have never stayed in a…read moreB&B before, but the reviews were so outstanding we had to try it. The family who run it have been in the industry for 40 years and are passionate about every aspect of the Inn. The feeling when you enter the lobby and dining area is so welcoming and charming! Everyone was so friendly with outstanding service. We stayed in the Harlequin room which the owner told us that Cosmopolitan magazine declared in 2005 that the view from the balcony was the most romantic in the nation. I'd have to agree. We sat out there every night with a glass of wine. The trees rustled slightly in the soft wind, birds chirped happily and the soothing sound of the creek makes for a very enchanting place. Add the incredible view and you don't want to leave. The room was very large, nicely decorated with every amenitie we could ever think of. The owners are remodeling the rooms, so it could be even nicer when you book. The outside of the Inn is so charming and inviting. Book in advance so you have the opportunity to enjoy this truly unique and amazing place. It's a stay I will always remember!

The Rusty Parrot Lodge - Upstairs library / coffee bar

The Rusty Parrot Lodge

(50 reviews)

$$$

This place ROCKS!!!…read more - Modern - the brass bathroom hardware and tile and granite and tub and shower was tea! The bath salts and bath products and the awesome blow dryer and robes and slippers rocked! - The full length mirror and sitting area to out shoes on or take them off was thoughtful. - The Teddy Bears and notes to our family were a cute touch as we were celebrating a lot. - The beds are wayyyyyyyyy comfy!! Best ever!!! - The stickers, postcards and letterhead were nice touch as was the dark and milk chocolate truffles with salt! - The cute refrigerator drawer with the aluminum can GTNP waters was a nice local touch. - And the free popcorn and bars was a nice touch as well. - The throw blanket is nice and the extra blankets are super warm. - Lighting was great on a corner room. Eg 329. - The lounge on floor 2 with all day coffee and tea was so nice. The observation deck with the outdoor fire pit and wildlife viewing deck with the telescope was fantastic! - Restaurant and bar, spa, outdoor waiting area for the spa, hot tub, outdoor sitting area, handmade jewelry in the lobby, all awesome options. - And the free rental of electric or manual bikes to scoot around town is cool too! The loaner umbrellas was also great. - And the pillow spray and eye mask was perfect! - The staff went above and beyond, they genuinely care and are so happy and helpful! Service is top notch! They went out of their way to find us great restaurant options fairly late. - Very walkable to town, parking is easy and the river and mountain right next to it is so serene. I will 100% be back!

We had a wonderful dinner at sunset. The staff was welcoming, friendly and provided thorough…read moreexplanations about the menu options. We took her advice and out dinner was perfect.

The Spa At Rustic Inn

The Spa At Rustic Inn

(15 reviews)

$$

We arrived prior to our massage appointment to enjoy the sauna and hot tub. The area around the hot…read moretub had no chairs, no tables to place our towels, robes or belongings. After being in a highly chlorinated hot tub I wanted to rinse off and hydrate my skin with some lotion. None to be found in the men's locker room. I asked one of the massage therapist who happened to be walking by and she said "we don't put lotion in the locker rooms". My response- "you don't provide lotion in a spa locker room"? Her response "nope". She was very rude, snappy and short in her responses. The inside temp of the spa was 88 degrees. We felt like we were suffocating in very hot air. Unfortunately we ended up leaving before our appointments. We did not get a welcoming friendly vibe. Lack of interests in the customer needs. No thank you! I will take my time and money to another spa. In response to Amber- you are correct. We did receive a tour of your spa which was much appreciated and also expected. Your spa men's locker room also lacked correctly sized spa slides. All were size extra small. But after a very brief short tour there was no one left in sight to assist. "The butler" who didn't realize her title as butler when we asked. We were not sure who to address concerns and questions to." We couldn't find you Amber to address our concerns regarding the very warm temp of the waiting area, get a WiFi password, and recieve proper products for our visit. While you may claim you are an "intimate" boutique spa. Your service did not provide any level of intimate personal experience. Your employees should have the answers to basic questions/ needs of a spa. Lotion is a basic essential.

I'd recommend, but with some constructive criticism. The masseuse shouldn't scold the client about…read moredrinking coffee before the session. My masseuse was very good, but she had what I felt like was a lot of criticism about my posture, my breathing, and more. She paused too much during the actual massage with hot towels. Seemed like way too long I waited for actual hands on massage. She never offered water. She appeared with a clipboard at the end and I didn't even have my glasses to see what I was signing. She was gone like the wind once I paid. I love massages. I get them all the time. She knew what she was doing. She gave a great massage, but it came with some deficiency in bedside manner.

Rustic Inn Creekside Resort & Spa - Jackson Hole - Bison chili

Rustic Inn Creekside Resort & Spa - Jackson Hole

(219 reviews)

$$$

Rustic Inn Creekside Resort was a great getaway for my husband and I's first anniversary. Overall,…read morethe layout of the property, the lovely cabins, the views and nature and the hospitality were great. Checking in was easy, we were dropped off by our ride share right in front of the lobby doors. We were greeted right away and were given a full rundown, with maps, which I really appreciate. We walked to our cabin and although I didn't request a "creekside" cabin, the one they gave us still had views of the nature walk and creek. This was quite amazing when we woke up early one day for a tour (which we also booked through the hotel) and there was a family of otters in the water. Swoon!!! The room was lovely, decorated in a rustic, Western way. It was very clean and smelled nice. The bed was super comfortable. We like the size of the bathroom and the nice flow of hot water. I will agree that there was a little wear and tear with some wallpaper but I see that all the time, even at "fancier" places than this one. We had an issue with our toilet but it was fixed within an hour. I will say the biggest complaint I would have is the three windows on the wall across from the bed. I thought it wouldn't be a problem for us since we were visiting in the off season but wow does the sun beam down on you through those three little windows. We didn't eat here except for the free breakfasts because, again, off season. I loved the little buffet they had! There were rotating specialty items and an omelet station on weekdays. The food was good for a free breakfast buffet. The people working were also so kind and friendly. We utilized the hot tub and the sauna two of our three nights. We thought it was lovely and had a great time. I will definitely stay here again when back in Jackson.

What a quaint resort. Set against the Grand Tetons this hotel makes you feel like you are in a…read morecowboy movie. Its a rustic boutique hotel with plenty to do on site or in town. They offer free breakfast and a free shuttle to town.

The Alpine House - Morning breakfast

The Alpine House

(44 reviews)

$$

The Alpine house is a perfect place to stay while in Jackson Hole. A small property with ample…read morespace in the rooms and a beautiful setting. Staying at the Alpine House is similar to staying in a personal log cabin with all the amenities which include a fireplace and balcony in most rooms. The beds were comfortable and clean, the water was hot and the wifi was fast. In addition, the property has a small fitness facility available with a few free weights and ready cooked hot breakfast every morning. A small perk is that there is water, coffee, tea, cider, etc. 24/7 in the lobby. There is also a small workspace with a couch and fireplace for those needing a break from their roommates. The staff are very friendly, helpful and are ready to offer help when needed. Check in and check out are very quick and efficient. They are well trained and have a good knowledge of the area, offering suggestions to eateries and other local attractions. One of the best features to this property is their proximity to the town. Only three short blocks, one can be in the town square by foot in minutes. Staying in Jackson Hole during one of the coldest months (February) can prove challenging while navigating through the snow/ice covered roads and having a proper hot shower. However, The Alpine House shielded us from these issues with the short stroll to town and the consistent hot water flow from the showers. With great service, beautiful rooms, a short walk to town and a reasonable rate, The Alpine House is the best option while visiting Jackson Hole, WY!

I booked this place hoping for a high end experience as it has portrayed on the website, save your…read moremoney and book a motel or Airbnb. Their "chef's prepared breakfast" is just a continental breakfast. Their room is clean, but small and outdated. If you're looking for a luxury experience, it's not here.

SpringHill Suites by Marriott Jackson Hole

SpringHill Suites by Marriott Jackson Hole

(58 reviews)

$$$$

If you are looking for a hotel close to the ski slopes and the heart of downtown Jackson, WY, then…read morethis a perfect location for you! The ski slopes is just a 5 minute walk. And if you go out the front door, you'll be immediately in downtown Jackson and close to the performing arts center. Plus right across the street is a brewery that has daily happy hour. As for the hotel comfort: this hotel is clearly a redo from an old hotel. Marriott has put their stamp on it and standardized to the SpringHill style and expectations. The room provided a couch with a pull out bed, workspace, fridge, microwave and a comfortable bed. Plus our room provided a great view of the ski slopes although no balcony. It looks like some rooms have balconies. The hotel also provides a heated pool and spa. Next to a pool area, there is a small exercise room. Lastly the hotel provides a suitable breakfast every morning: which consist of fruit, rotating breakfast items, cereal and more. As an ambassador member of Marriott, we were provided a welcome gift. Unfortunately they did not provide us a room upgrade.

My husband and I had a 3-night reservation at SpringHill Suites, and we were both highly satisfied…read morewith our stay. It was much affordable compared to other Marriott brands in the area but does not compromise on cleanliness and comfort. Location of the hotel was everything. It was about a 15-minute ride from the airport and Grand Teton National Park. It's also right in downtown and walkable from all the shops, restaurants, bars, and Jackson Square. Appreciated that they offered complimentary breakfast, which was not bad at all. It had a variety of hot and cold food, and I was all about their oranges. I kept stocking up on them because they were so sweet and made for the perfect no cost snacks when my husband and I were out and about. There's water (hot & cold) and coffee available all day. Their onsite gym was actually one of the nicest and biggest I've seen for a SpringHill Suites. We plan to come back to Jackson during the Spring or Summer and will look forward to staying at this hotel again.

The Cloudveil, Autograph Collection - hotels - Updated May 2026

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