Called late Thursday and had 20 linens to be pressed! They took them and had them ready by the next…read moreday at noon! WOW! Fast and just what we needed!

I get a lot of dry cleaning done and have driven cross town for years. Decided to try flair instead…read moreas they are closer to my home and I was very impressed by their friendliness and quality of cleaning. My new go to!

Cleaned off my egg stained puffy jacket for 14 dollars! It's a pretty fair value for how big my…read morejacket is and remembered who I was when I came back. Nice, friendly service. One issue, still a small stain at the top of the puffer

Second time dropping off a comforter for dry cleaning. It was ready for pickup within a reasonable…read moreamount of time. I used to use another place in town but noticed the quality wasn't as good as 3rd Gen and can definitely tell they care about the services they offer. The family that owns this place is so welcoming and friendly. I liked the option where it emails me when my items are ready and offers a pay before pickup link. The prices are insanely reasonable. Definitely already recommended them to my family. Thank you guys so much!

Friendly, prompt and very reasonably priced service! Top notch for any and all dry cleaning needs…read more Chico Express Cleaners always does a great job and has my clothes ready on time. They even have a rush/expedited service if you need your clothes cleaned even faster than normal (with only a very small charge to do so). Thanks so much for being the best! Note: I used to go to another place in town, but that place started charging for hangers. I never went back there after that and have been going to Chico Express Cleaners for years now.

My favorite sweater is ruined. Since a photo tells a story, I'll keep my review short and let the…read morephoto make my case. Sweater on the left represents what was brought into them: Cabi black and white French stripe sweater. Sweater on the right represents what was returned to me: Cabi black and diarrhea beige sweater. Tres chic? Non! For clarity, the label does not indicate that the garment cannot be dry-cleaned, and it has been safely cleaned several times prior to this, including at this very same cleaner. This time however, the garment returned to me is not only a different color, but it has an odd texture to it, almost as if it has a residue of some sort. Look, if I had wanted to ruin my favorite sweater, I could have saved myself the cost of dry-cleaning and tossed it in the wash at home. While I won't be returning, I would certainly advise other customers to inquire about their cleaning methods before entrusting them with your favorite clothing. Because as you can see, consistency is clearly an issue.

I really enjoyed coming to Joy Laundromat! The place is super clean and well kept, I love the music…read morethey play, and the technology they have makes everything so convenient and easy to use. I also want to give a shoutout to the attendant who helped me while I was there. They were very friendly, helpful, and made sure I knew how everything worked. Great customer service definitely makes a difference! Overall, it's a clean, modern, and welcoming place to do laundry. Definitely recommend Joy Laundromat!

I originally left a two-star review because, although the customer service was excellent, I was…read moredisappointed when I found stains on two of my shirts and noticed they were wrinkled after I got them home. I'm happy to update my review because this company made things right. They took my concerns seriously, cleaned my shirts properly, and stood behind their work. From the friendly customer service to the way they handled the situation, they showed they genuinely care about customer satisfaction. Mistakes can happen, but what matters is how a business responds, and they exceeded my expectations. I appreciate their professionalism and willingness to make sure I left satisfied. Because of that, I've changed my review to five stars and would recommend them to anyone looking for quality dry cleaning and great customer service. Thank you for making it right!

took a few dress shirts here and was happy with the service and outcome. got a discount for…read moredropping my items off on Wednesday. Price was comparable or better to other places. theyre open on Saturdays which is a big plus for me. Would recommend.

Very friendly and good turnarounds. Clothes are always cleaned and pressed well and I like the…read moredrive through option.

Best clothes cleaning business I've ever used. VERY reasonable prices. Special requests always…read morecome back like I asked for.

I have trouble walking and the curb in front is very hard for me to get up. Had to push my self off…read moremy car to get up. When I got inside and gave the gentleman behind the counter my dry cleaning he walked me out to my car and helped me down the curb. Have used them many times, and will continue to. As a little bit of help goes a long way. Always great service. And said if I needed to drop things off to call and he would help me. Great compassion and customer service and great prices

I have had great experiences with the couple here. They are nice, professional, and always have my…read morestuff on time, even when I request expedited dry cleaning. Once, I even called before I got there and let them know I was coming, and they had all my stuff ready! They also have this deal that gives you 10% extra if you prepay with $100 or more for store credit.

Took a suit in to get cleaned and it came out ruined. They blamed the fabric and said they weren't…read morefamiliar with the material. If that was the case they should have never taken it on. Had only worn the suit once before and this was the first time it was cleaned. I'm now out an $800 suit and the extra $75 for the dry cleaning service. Unwilling to work with me in anyway. GO TO A DIFFERENT PLACE.

Perhaps in Nevada their expectations on dry cleaners is different, as Barbara P.'s review is not…read moreeven remotely close to mine. I have been searching for a dry cleaners since I moved to Chico 4 months ago and it has been pretty much hit and miss. So I thought I would try Esplanade Dry Cleaners as it was close to work. When I received my first order, my dress shirts were actually more wrinkled than when I brought them in! They had also starched them so my steam iron at home couldn't get the wrinkles out. Thus I had to go to work looking like I had slept in my clothes for a few days. Absolutely unacceptable.

I took my pillows to be dry cleaned and when I returned to pick them up, they were totally…read moreshreaded, everything was falling out of them. The owner said that they were old and the seams had failed. She mentioned that she would not charge a cleaning fee. I was perplexed. How could $20.00 cover two pillows valued at $50.00 to $60.00 be covered by a waiver of $20.00. I do not if I will be back for return business.

Customer service above all! Was unable to pick up dry cleaning on time, owner(?) drove to my house…read moreon other side of town to deliver my suit. Greeted by first name after second time going. Yes they send clothing out of town, no, no one else would deliver your suit to your home at no extra charge. Read all reviews and took personal statements from friends and family but I base my own opinions on the customer service I receive. Dry cleaning is the same quality at all locations, but I will definitely be coming here for life. The reviews about rude customer service were shocking to me, and most likely a mirror of the customer demanding overnight dry cleaning. Pricing is on par with other locations, ease of location personally a plus. - life time customer

This is by far the worst experience I have ever had with a dry cleaning company…read more STAY AWAY After this post and you still go there then this is totally your fault that means you're just as big of an idiot as I am for using these people Never answers the phone never there when they claim they are with their hours I have been there multiple times and so has my wife trying to pick up our comforter Left multiple voicemails days later they will get back to you I just so happen to get lucky today didn't realize they were closed and walked in the door was open but she was there waiting for something to pick up Thank God almost a month now since I have my comforter back And to top it off not that clean and smells horrible As I say stay away you have been warned by far the worst dry cleaning in town if anything go to Chico there are some great places over there here not so much

The owner was on it with his response time, having a business and responding quickly usually gets…read moreyou the job! Or at least me! He did an awesome job cleaning the carpets and explained our carpet situation perfectly clear! when he left I had zero questions and zero concerns which is always a good thing! I would absolutely recommend EVERCLEAN to anyone! I know a few carpet cleaning companies out there (they WERE friends of the family but still did crappy work)! EVERCLEAN will get my business again!! I say hire EVERCLEAN and you will be stoked you did!!

Fantastic Job by Colby! Punctual, Professional, Friendly and my White Couch looks brand new again!…read more I would highly recommend Everclean! Carol Starzer