I get a lot of dry cleaning done and have driven cross town for years. Decided to try flair instead…read moreas they are closer to my home and I was very impressed by their friendliness and quality of cleaning. My new go to!

Very professional and quick! I've had them do standard dry cleaning, as well as some minor sewing…read morejobs.

Cleaned off my egg stained puffy jacket for 14 dollars! It's a pretty fair value for how big my…read morejacket is and remembered who I was when I came back. Nice, friendly service. One issue, still a small stain at the top of the puffer

Wow I cannot believe how fortunate I am to have this alteration shop here in Chico! What started as…read morean impulsive thought to have my Shoreline Mafia sweatshirt signature sewn became a reality thanks to Vann! No embroidery machine could match her technique, what a masterpiece!

My favorite sweater is ruined. Since a photo tells a story, I'll keep my review short and let the…read morephoto make my case. Sweater on the left represents what was brought into them: Cabi black and white French stripe sweater. Sweater on the right represents what was returned to me: Cabi black and diarrhea beige sweater. Tres chic? Non! For clarity, the label does not indicate that the garment cannot be dry-cleaned, and it has been safely cleaned several times prior to this, including at this very same cleaner. This time however, the garment returned to me is not only a different color, but it has an odd texture to it, almost as if it has a residue of some sort. Look, if I had wanted to ruin my favorite sweater, I could have saved myself the cost of dry-cleaning and tossed it in the wash at home. While I won't be returning, I would certainly advise other customers to inquire about their cleaning methods before entrusting them with your favorite clothing. Because as you can see, consistency is clearly an issue.

I've been using this Cleaners for at least ten years now. I have always been satisfied with the…read moreresults. And the woman who owns the business is always friendly and helpful. I've read through the negative results and was quite surprised. But again, I have always had positive interactions at this business.

Love this place! It's super clean, all the machines work (for me that is great) most places only…read morehave half the machines working. They have these huge washers that you can wash 8 loads of laundry for like $11!!! That's super cheap! There is an app you can use too. The speed queen app and you upload your laundry money there and every $20 up add you get a free $5 added to your funds. So that's pretty cool. If you don't do the app you can still use quarters (there's no extra $5 with that though. But I highly recommend the app. The woman who works here is super sweet and very helpful. This is my second time here and I love it

Easy, super fast service for dry cleaning. Quite pleased, was ready the same day instead of the…read morethree days they said. No complaints!

Very friendly and good turnarounds. Clothes are always cleaned and pressed well and I like the…read moredrive through option.

I took my down comforters and pillows to be cleaned--was going to be over $70 but these are high…read morequality white goose down and worth it. Was told one of my pillows "fell apart" in the machine and they complained how it took 2 hours for them to clear all the 'mess'. Said they would replace my pillow. Upon pick up tried to give me a foam pillow--I said my husband only uses white goose down, no feathers, no duck, and that was what I had brought in. Did not accept the foam pillow and they said owner would call me next day. Owner called me 2 days later and said my pillow was not down (I have a second pillow exactly the same that was laundered by them at same time--it is Pacific Coast white goose down). I told them I knew my pillow was not new, but neither was it foam and I did not appreciate being called a liar. I tried to be reasonable and offered to accept a lesser quality feather and down pillow or half the cost of a new goose down. They refused. I said by law they have to replace my pillow with something similar. They refused. I told them again that I was trying to be reasonable and fair with them and wouldn't they consider doing the same. They yelled at me over phone and refused, said they would see me in court. What terrible business practice and insulting to customer. Please DO NOT EVER use this cleaner--you will not be treated with respect and should any problem arise they will attempt to bully you and insinuate you are a liar. Sad, I have used this location for many years, but these are new owners and from a culture that disrespects women.

I have trouble walking and the curb in front is very hard for me to get up. Had to push my self off…read moremy car to get up. When I got inside and gave the gentleman behind the counter my dry cleaning he walked me out to my car and helped me down the curb. Have used them many times, and will continue to. As a little bit of help goes a long way. Always great service. And said if I needed to drop things off to call and he would help me. Great compassion and customer service and great prices

If I could leave 10 stars I would! Brought in laundry I needed washed and folded in the afternoon…read morelast minute. Not only was all the laundry fresh and perfectly folded, but they stayed past close to ensure my laundry was finished that day! Extremely friendly staff as well! I am extremely grateful for their work and cannot recommend them enough!!!

Took a suit in to get cleaned and it came out ruined. They blamed the fabric and said they weren't…read morefamiliar with the material. If that was the case they should have never taken it on. Had only worn the suit once before and this was the first time it was cleaned. I'm now out an $800 suit and the extra $75 for the dry cleaning service. Unwilling to work with me in anyway. GO TO A DIFFERENT PLACE.

So, my last experience was roughly 3 months ago and from what I understand it's under new…read moreownership. One of my yellow, button-down shirts, looked dingy - like it had been thrown in the was with dark clothing. I had them launder my new, light blue, bed sheets and they also came back looking drab.In fact, one of the pillow cases had scorch marks on it. As I figured I would never go back, I just let the matter drop and move on.

Service is superb. Mike has cleaned our old carpet and newer tile for years. Has also cleaned our…read moredrapes, sheers, and blinds. He helped us replace a broken drapery rod and stuck rings. I will pay whatever price he asks---it is worth it, but it is a deal. I'm having him clean our upholstery, too. I highly appreciate him and would recommend him to all.

Service is the best, Quality is Supreme! I only trust Cleaning Connection to clean my carpets and…read morepolish my tile. Mike is always punctual. They honestly have the highest quality of work in town. I swear by them!

Village Cleaners is great. Dry cleaning is not a big business these days, but Village Cleaners is a…read moreplace I don't hesitate to bring my delicate clothes to. The only downside is the cleaning is not done on-site so you have to be willing to wait a week. Worth it!

This is by far the worst experience I have ever had with a dry cleaning company…read more STAY AWAY After this post and you still go there then this is totally your fault that means you're just as big of an idiot as I am for using these people Never answers the phone never there when they claim they are with their hours I have been there multiple times and so has my wife trying to pick up our comforter Left multiple voicemails days later they will get back to you I just so happen to get lucky today didn't realize they were closed and walked in the door was open but she was there waiting for something to pick up Thank God almost a month now since I have my comforter back And to top it off not that clean and smells horrible As I say stay away you have been warned by far the worst dry cleaning in town if anything go to Chico there are some great places over there here not so much

This place is great especially if you have a whole lotta laundry! They take digital payments…read morethrough an app called Dexter Pay, but I'm pretty sure they do coins too. They have laundry carts for your convenience, around 8+ commercial sized washers (14.50 each), regular washers for $7.50, and I did $4 for an hour and some change at the commercial sized dryers but time and price is adjustable! I got about 8ish loads done with just 4 machines (2 washers 2 dryers) . Concerns about safety are close to none, its located on a well lit strip, people who hung around the plaza were no bother! Stores near include Safeway, few good food spots, and a smoke shop. Will definitely be coming back :)

Very nice and modern machines with several load sizes to choose from! My blankets and comforters…read morewere done in good time. The machines run on quarters or the Dexter Pay app. I will definitely return when I have items too big for my own machine!