The laundromat itself was very clean ie floors , washers, dryers, and folding tables. The app to…read morepay was easy to download and use.

This place is great especially if you have a whole lotta laundry! They take digital payments…read morethrough an app called Dexter Pay, but I'm pretty sure they do coins too. They have laundry carts for your convenience, around 8+ commercial sized washers (14.50 each), regular washers for $7.50, and I did $4 for an hour and some change at the commercial sized dryers but time and price is adjustable! I got about 8ish loads done with just 4 machines (2 washers 2 dryers) . Concerns about safety are close to none, its located on a well lit strip, people who hung around the plaza were no bother! Stores near include Safeway, few good food spots, and a smoke shop. Will definitely be coming back :)

Cleaned off my egg stained puffy jacket for 14 dollars! It's a pretty fair value for how big my…read morejacket is and remembered who I was when I came back. Nice, friendly service. One issue, still a small stain at the top of the puffer

Second time dropping off a comforter for dry cleaning. It was ready for pickup within a reasonable…read moreamount of time. I used to use another place in town but noticed the quality wasn't as good as 3rd Gen and can definitely tell they care about the services they offer. The family that owns this place is so welcoming and friendly. I liked the option where it emails me when my items are ready and offers a pay before pickup link. The prices are insanely reasonable. Definitely already recommended them to my family. Thank you guys so much!

this is the best dry cleaners I've ever used seriously. I had a terrible water break and nine of my…read moresuits became saturated. I immediately brought them in. They took complete control and restored everything to perfection. I can't say enough good about them. They are friendly, professional, and I really appreciate their hard work. Paul M Kelly Kelly Green , Inc Simply sexy Cigars

I've not experienced better service or customer communication in larger markets such as LA or NYC…read more Kai @ 3rd Generation helped me out of a serious jam - I arrive in Chico to discover that my suit for a wedding was trashed. It was a Saturday. I called every dry cleaner I could find in Chico and none of them would press my suit. 3rd Generation got it done with time to spare. And it looked fantastic. Thanks Kai.

The laundromat is clean and the rates are good, the washer and dryers do an excellent job cleaning…read more(speed queen machines so they are good quality), and the owner is really nice. My clothes felt noticeably softer. This place has been a godsend since my dryer broke and I'll probably continue to come here after it's fixed for some of my bulky items or delicates. :)

BEWARE IF USING A CREDIT CARD! The owner confirmed to me today that there is a $1 surcharge to…read moreevery credit card transaction. That is not disclosed anywhere; machine will say it is doing a $5 transaction, but $6 will hit your account.

I originally left a two-star review because, although the customer service was excellent, I was…read moredisappointed when I found stains on two of my shirts and noticed they were wrinkled after I got them home. I'm happy to update my review because this company made things right. They took my concerns seriously, cleaned my shirts properly, and stood behind their work. From the friendly customer service to the way they handled the situation, they showed they genuinely care about customer satisfaction. Mistakes can happen, but what matters is how a business responds, and they exceeded my expectations. I appreciate their professionalism and willingness to make sure I left satisfied. Because of that, I've changed my review to five stars and would recommend them to anyone looking for quality dry cleaning and great customer service. Thank you for making it right!

I really enjoyed coming to Joy Laundromat! The place is super clean and well kept, I love the music…read morethey play, and the technology they have makes everything so convenient and easy to use. I also want to give a shoutout to the attendant who helped me while I was there. They were very friendly, helpful, and made sure I knew how everything worked. Great customer service definitely makes a difference! Overall, it's a clean, modern, and welcoming place to do laundry. Definitely recommend Joy Laundromat!

Came here monthly for about 3 years. Was here in Oct '24, and Jan '...25. Both times at least a…read morethird of the washers and dryers were out of order, along with very little detergent in the vending machines. Feels like the owner(s) have stopped caring. It's always been cash only, no debit/credit cards. Used to be worth it, but I'm looking for a better laundromat now.

Cheap and everything works great. My clothes all came out super clean! Quarter machine worked…read morequickly and efficiently also.

Good people. Helped me when I ran out of quarters. Thank you guys. They actually help their…read morecustomers.

Clean laundry mat! Free WiFi and the liquor store next door will give you quarters! My clothes came…read moreout so clean ! I used a large and a small washer ! The larger one cost 8 and the smaller 5 and they both did the same size loads ! Dryers dry fast !!! I put more than needed !!!

It's Clean, very clean. But I'm here because it's open the latest of any laundromat in Chico…read more 11pm Last Wash 9:30. I arrived just after 9:30 on a Friday night and the place was empty. Gary the janitor of a cleaning service arrived after I started my comforter in the mega loader for $6.75 . He showed me the machine he was using for cleaning the soap dispensers, crafted by the owner. It's conveniently located behind AM/PM on the corner of Esplanade and East Ave!

Most machines are "out of service". 11 dollars for a wash is absurd. But it looked clean inside…read more Definitely needs more air circulation.

Visited July 25th in Oroville…read more I had a heavy comforter i bought and wanted to wash it and was told by a friend that this is a clean laundromat. It is super clean! Such a nice surprise to find this place! All the machines appeared to be working and their counters were clean! They have large capacity appliances as well. It will cost 2.75 for a standard wash with more options depending on your needs. They also offer to wash and fold your laundry for a fee. Just be aware that there is the occasional homeless around the area. BTW. THEIR AUTOMATIC DOOR OPENS AT 6AM WITH AN ATTENDANT ON DUTY BY AROUND 7AM. I got there at 6am and the door unlocked right on time! Nice and clean!

Local patron that brings business here and I do laundry here every sunday. Today (07-19 230 pm)…read moreEmployee took my clothes out when my washer had literally just finished and I told her what she did was rude and she could have asked me to take it out I was sitting pretty close by and I was actively monitoring it. Immediately blew up on me started cussing me out saying I'm making her lose out on money and told me to get the f**k out multiple times yelling and cussing pretty loud

Very disappointed with this laundromat. It costs $4 for a small load and $8.25 for a large load,…read morewhich feels way too expensive. To make matters worse, the coin machine shorted me, and there wasn't an employee around to help. There was also nowhere to sit because the tables and chairs were covered with belongings from people hanging out there. Overall, not a great experience, and I won't be coming back.

Worst laundromat in chico…read more This man has 2 but only because he steals money!!! I'm on machine 47 it took $3 but won't take my last $1.50 This has happened multiple times The ICE number 530-826-4807 does not ever get answered DO NOT COME HERE