Cleaned off my egg stained puffy jacket for 14 dollars! It's a pretty fair value for how big my…read morejacket is and remembered who I was when I came back. Nice, friendly service. One issue, still a small stain at the top of the puffer

Wow I cannot believe how fortunate I am to have this alteration shop here in Chico! What started as…read morean impulsive thought to have my Shoreline Mafia sweatshirt signature sewn became a reality thanks to Vann! No embroidery machine could match her technique, what a masterpiece!

Love this place! It's super clean, all the machines work (for me that is great) most places only…read morehave half the machines working. They have these huge washers that you can wash 8 loads of laundry for like $11!!! That's super cheap! There is an app you can use too. The speed queen app and you upload your laundry money there and every $20 up add you get a free $5 added to your funds. So that's pretty cool. If you don't do the app you can still use quarters (there's no extra $5 with that though. But I highly recommend the app. The woman who works here is super sweet and very helpful. This is my second time here and I love it

Easy, super fast service for dry cleaning. Quite pleased, was ready the same day instead of the…read morethree days they said. No complaints!

I get a lot of dry cleaning done and have driven cross town for years. Decided to try flair instead…read moreas they are closer to my home and I was very impressed by their friendliness and quality of cleaning. My new go to!

Very professional and quick! I've had them do standard dry cleaning, as well as some minor sewing…read morejobs.

Very friendly and good turnarounds. Clothes are always cleaned and pressed well and I like the…read moredrive through option.

I took my down comforters and pillows to be cleaned--was going to be over $70 but these are high…read morequality white goose down and worth it. Was told one of my pillows "fell apart" in the machine and they complained how it took 2 hours for them to clear all the 'mess'. Said they would replace my pillow. Upon pick up tried to give me a foam pillow--I said my husband only uses white goose down, no feathers, no duck, and that was what I had brought in. Did not accept the foam pillow and they said owner would call me next day. Owner called me 2 days later and said my pillow was not down (I have a second pillow exactly the same that was laundered by them at same time--it is Pacific Coast white goose down). I told them I knew my pillow was not new, but neither was it foam and I did not appreciate being called a liar. I tried to be reasonable and offered to accept a lesser quality feather and down pillow or half the cost of a new goose down. They refused. I said by law they have to replace my pillow with something similar. They refused. I told them again that I was trying to be reasonable and fair with them and wouldn't they consider doing the same. They yelled at me over phone and refused, said they would see me in court. What terrible business practice and insulting to customer. Please DO NOT EVER use this cleaner--you will not be treated with respect and should any problem arise they will attempt to bully you and insinuate you are a liar. Sad, I have used this location for many years, but these are new owners and from a culture that disrespects women.

Great Father & Son owned store. I had a rush order for my…read moregranddaughters Wedding. Done on time and actually done early. Vogue is my new Go-To for for cleaning! Thanks for the GREAT Service!!! Richard Miskanis

I had an awesome experience with Enoch. He's incredibly passionate about clothing and styling. When…read moreI brought in my wool pants and velvet blazer for a wedding, he told me to bring my dress shoes and only charged me once from the first fitting. We originally planned for four services: widening the waist, hemming, tapering, and a final dry clean. After doing the waist and trying everything on again, he recommended that we just go with hemming and the dry clean instead. He could've easily charged me more, but he didn't. His experience with tailoring clothes for Asian and shorter body types really came through. In the end, he cared more about making sure I looked good than making money. Highly recommended. Bonus tip: Bring cash and you get a slight discount

My favorite sweater is ruined. Since a photo tells a story, I'll keep my review short and let the…read morephoto make my case. Sweater on the left represents what was brought into them: Cabi black and white French stripe sweater. Sweater on the right represents what was returned to me: Cabi black and diarrhea beige sweater. Tres chic? Non! For clarity, the label does not indicate that the garment cannot be dry-cleaned, and it has been safely cleaned several times prior to this, including at this very same cleaner. This time however, the garment returned to me is not only a different color, but it has an odd texture to it, almost as if it has a residue of some sort. Look, if I had wanted to ruin my favorite sweater, I could have saved myself the cost of dry-cleaning and tossed it in the wash at home. While I won't be returning, I would certainly advise other customers to inquire about their cleaning methods before entrusting them with your favorite clothing. Because as you can see, consistency is clearly an issue.

I've been using this Cleaners for at least ten years now. I have always been satisfied with the…read moreresults. And the woman who owns the business is always friendly and helpful. I've read through the negative results and was quite surprised. But again, I have always had positive interactions at this business.

They do good work but beware that there pricing is very expensive. Had one hoodie dry cleaned at a…read morecost of $14.50 and the other hoodie laundered and it was $14.50 for a total of $29.00 ? When I called and told them that I thought it was a error a nice gentleman said in so many words that they do good work, I called three Dry cleaners in Auburn and the most it would have cost was not more than $10.00. Auburn is the ticket for me with my dry cleaning from now on.

Had a quilt cleaned for the first time at Mercury Cleaners. Took a while but came back in great…read moreshape, clean, no smell like the first time I had a laundry mat wash it at a different business. That time we had to air it out for almost a week before it stopped smelling. Will deffinetly use them again.

Took a suit in to get cleaned and it came out ruined. They blamed the fabric and said they weren't…read morefamiliar with the material. If that was the case they should have never taken it on. Had only worn the suit once before and this was the first time it was cleaned. I'm now out an $800 suit and the extra $75 for the dry cleaning service. Unwilling to work with me in anyway. GO TO A DIFFERENT PLACE.

So, my last experience was roughly 3 months ago and from what I understand it's under new…read moreownership. One of my yellow, button-down shirts, looked dingy - like it had been thrown in the was with dark clothing. I had them launder my new, light blue, bed sheets and they also came back looking drab.In fact, one of the pillow cases had scorch marks on it. As I figured I would never go back, I just let the matter drop and move on.

Went in to repair a Moncler ski suit as the zipper was not staying in the seam, I didn't want to…read moretry to do the repair myself given the special fabric. The owner was friendly and the process was easy. I didn't need it rushed so came back to pick it up a week later. Price was reasonable. I would come back for my dry cleaning/repair needs next time as well.

Best cleaner I've ever used. Great same day service. When my husband left a credit card in the…read morepocket of the suit I dropped off, the owner ran out to my car to give it to me before I pulled away. Highly recommend.

She was kind and very accommodating. I needed a bridesmaids dress taken in and it fit like a dream.read more

I highly recommend this business! Becky does a great job and quality work. I'm very happy with…read morethe hemming of my pants.