This is only my second time using a laundromat and I have to say this place almost makes me want to…read moreforego a home laundry center. Clean, safe, quiet, service window with a HUMAN, soap dispensers- $1, huge machines from $6 and they are fast- 30 minutes or less! My home machine takes 1.5 hours! Great friendly place.

Maybe the mistake was coming on a weekend, but maybe not because I have had similar experiences…read moreduring the week. For a place that's supposed to clean clothes, this place always seems to be dirty. Trash, clothes, Grass, Dirt, and today what appears to be poop inside of one of the washers. Quite a few units are out of order, and some sound like they are on the brink of breaking down. Great Location. Disappointing experience.

I loaded three washers, but two of them failed to drain, and the third load came out only partially…read moredry. I called the customer service number, 530-263-7046, for assistance. A woman arrived, and I must say, the customer service was disappointing. She informed me that she would only address the two loads and implied that I hadn't paid for the third. I want to clarify that I'm not trying to hold anyone up over a few dollars, especially with my two-year-old in tow. I'm not looking to extend my visit unnecessarily. On top of that, I wasted a lot of time waiting for these malfunctioning washers. No common courtesy

I switched to this laundromat last month. The other place was getting way too expensive and the…read moremachines always seemed to be broken. Happy with this store. The staff working here are friendly and helpful. The place is kept clean. Love the plants. Nice touch.

I go here often to do my comforters and blankets…read more Today is march 11th. I came in here this morning and noticed they RAISED their prices! The standard load washer was 2.50 and now it is 3.00! They were already pricey but i am not going to spend 3 bucks for a clothes washer that is meant for towels and clothes. I am not sure if they raised the prices on the big load machines. The dryers are still a quarter for 7 minutes ( you will need at least 3 quarters for a light load). Very disapppinted. Just want people to know they raised their prices!

ATM machine was out of order. Over half the washing machines were out of order. It sucks enough to…read morehave to go to a laundromat to do laundry, maybe you could have some integrity in your business and fix the machines every now and then.

I originally left a two-star review because, although the customer service was excellent, I was…read moredisappointed when I found stains on two of my shirts and noticed they were wrinkled after I got them home. I'm happy to update my review because this company made things right. They took my concerns seriously, cleaned my shirts properly, and stood behind their work. From the friendly customer service to the way they handled the situation, they showed they genuinely care about customer satisfaction. Mistakes can happen, but what matters is how a business responds, and they exceeded my expectations. I appreciate their professionalism and willingness to make sure I left satisfied. Because of that, I've changed my review to five stars and would recommend them to anyone looking for quality dry cleaning and great customer service. Thank you for making it right!

I really enjoyed coming to Joy Laundromat! The place is super clean and well kept, I love the music…read morethey play, and the technology they have makes everything so convenient and easy to use. I also want to give a shoutout to the attendant who helped me while I was there. They were very friendly, helpful, and made sure I knew how everything worked. Great customer service definitely makes a difference! Overall, it's a clean, modern, and welcoming place to do laundry. Definitely recommend Joy Laundromat!

Very friendly and cozy Always warm welcoming vibe…read moreI'm able to bring my little pup along as well

Well maintained washers-dryers and they keep the place clean. If you time it right you can get in…read moreand out in no time.

Very responsive management, clean, clear signage, and ample parking. This place has become my…read more"goto" location for laundromat!

The laundromat was disappointing. Many of the machines are older, and several were leaking. Four…read moremachines were completely out of service, which made it difficult to find one to use. There are no bathrooms. Newer machines and better maintenance would really improve this place.

I strongly advise against doing business with this company. George Morgan was dishonest about their…read moreinventory levels, and the customer service was subpar. Furthermore, they appeared to discriminate based on area codes, which is completely unacceptable.

Extremely rude. Wonder if the seller knows how he turns potential buyers away. Refused to…read moreacknowledge receipt of agreement because I didn't fill out my home address. Said, "Do not send over any more partially completed NDAs". Needs better customer service and sales skills.

We are pretty new to to the area (2 years). For the first time I stopped and brought a washable…read morerug in to wash. Got there right after they opened on a Saturday morning. No one was there yet. Put the rug in a large machine. Went over to the Post Office and the hardware store. Came back about 50 minutes later and the rug was gone. Totally surprised and kinda disappointed. Left a note on the tack board but nada. I guess someone needed a rug pretty bad. Had never experienced that in the Bay Area in all the times needing to use a laundry for large items. Overall the business does seem clean, the washers/dryers are well kept up.

I don't usually use laundromats but I needed the services provided by Penn Valley Laundromat. The…read moreplace was spotless, all the machines looked to be in perfect working order and I love that they provide opportunities to recycle the detergent and other materials. Had a very positive experience.

Worse place to wash clothes people will take your clothes out early steal your time on a machine…read moreand wrinkle all your clothes this place should be shut down. You have 2 tweakers taking every machine so no customers can wash. Been coming here for 25 years this place has turned to trash thieves and tweakers

Worker was using all the big machines. Maybe so customers have to use more machines and pay more or…read morejust inconsiderate management. Bathroom has no soap so anyone that has used it has pee poo hands.