It has been continuously going downhill for the last several years, finally reached my threshold…read moreand I'm moving on... Frequently dirty, machines broken, no bathroom, no attendant...

ATM machine was out of order. Over half the washing machines were out of order. It sucks enough to…read morehave to go to a laundromat to do laundry, maybe you could have some integrity in your business and fix the machines every now and then.

I really enjoyed coming to Joy Laundromat! The place is super clean and well kept, I love the music…read morethey play, and the technology they have makes everything so convenient and easy to use. I also want to give a shoutout to the attendant who helped me while I was there. They were very friendly, helpful, and made sure I knew how everything worked. Great customer service definitely makes a difference! Overall, it's a clean, modern, and welcoming place to do laundry. Definitely recommend Joy Laundromat!

I originally left a two-star review because, although the customer service was excellent, I was…read moredisappointed when I found stains on two of my shirts and noticed they were wrinkled after I got them home. I'm happy to update my review because this company made things right. They took my concerns seriously, cleaned my shirts properly, and stood behind their work. From the friendly customer service to the way they handled the situation, they showed they genuinely care about customer satisfaction. Mistakes can happen, but what matters is how a business responds, and they exceeded my expectations. I appreciate their professionalism and willingness to make sure I left satisfied. Because of that, I've changed my review to five stars and would recommend them to anyone looking for quality dry cleaning and great customer service. Thank you for making it right!

This is only my second time using a laundromat and I have to say this place almost makes me want to…read moreforego a home laundry center. Clean, safe, quiet, service window with a HUMAN, soap dispensers- $1, huge machines from $6 and they are fast- 30 minutes or less! My home machine takes 1.5 hours! Great friendly place.

Maybe the mistake was coming on a weekend, but maybe not because I have had similar experiences…read moreduring the week. For a place that's supposed to clean clothes, this place always seems to be dirty. Trash, clothes, Grass, Dirt, and today what appears to be poop inside of one of the washers. Quite a few units are out of order, and some sound like they are on the brink of breaking down. Great Location. Disappointing experience.

Hello, Rayan. Nice place, friendly staff…read more Thanks for your kindness. Your Meadow Vista friend

The laundromat was disappointing. Many of the machines are older, and several were leaking. Four…read moremachines were completely out of service, which made it difficult to find one to use. There are no bathrooms. Newer machines and better maintenance would really improve this place.

I love the Laundry Room, the new counter tops as of Nov 2024 are really nice, my favorite is all…read morethe new washing machines now with 6 & 8 load washers with new card readers so if you don't want to have to worry about carrying cash you don't have to. The all white color makes everything look as clean as it is and the splash of red just makes my heart happy. Nothing makes me happier than not having any machines that are out of order so you have lots to choose from.

I was clean and quiet and I wasn't pestered by the indigent. Big machine is $8 and holds my entire…read morewardrobe. Dryers are efficient, 30 minutes and less than $5 gets everything dry. On site detergent dispensary and change machine, although the machines do quite well at using my card. Opens at 0600, best time to go in my opinion.

I loaded three washers, but two of them failed to drain, and the third load came out only partially…read moredry. I called the customer service number, 530-263-7046, for assistance. A woman arrived, and I must say, the customer service was disappointing. She informed me that she would only address the two loads and implied that I hadn't paid for the third. I want to clarify that I'm not trying to hold anyone up over a few dollars, especially with my two-year-old in tow. I'm not looking to extend my visit unnecessarily. On top of that, I wasted a lot of time waiting for these malfunctioning washers. No common courtesy

I switched to this laundromat last month. The other place was getting way too expensive and the…read moremachines always seemed to be broken. Happy with this store. The staff working here are friendly and helpful. The place is kept clean. Love the plants. Nice touch.

Clean prices are good .. quick to do laundry open 830 am to 8 PM.. can't do blankets as they don't…read morehave extra large washers

This place is in I guess what's considered downtown Portola. Place was clean and all the machines…read moreworked. Only issue was the coin machine was out of change. Pizza place across the street has some video games and therefor had a change machine.

I dropped off a comforter to be washed today. Debi was friendly and had it done on time and for…read moreless than the original price quoted. I really appreciated having same-day service versus a dry cleaner taking two or three weeks.

This place is excellent and I would highly recommend it. The owner Lynn is a very kind and caring…read more person. I've been going here for 5 yrs . It's always clean and they are very accommodating. The washers are always at there best. Chris and Frank

I don't usually use laundromats but I needed the services provided by Penn Valley Laundromat. The…read moreplace was spotless, all the machines looked to be in perfect working order and I love that they provide opportunities to recycle the detergent and other materials. Had a very positive experience.

I tried to use the Dexter pay app but for some reason only a few specific washing machines were…read moreavailable through the app even though there were many machines with the Dexter logo not being used. I didnt realize this until after I'd put in my load and detergent. I had to switch machines to finally get my laundry washed. But then there were no dryers available through the app, even though, again, there were multiple machines not in use, so I ended up taking home wet laundry. What an utter waste of my time. From now on I'll drive the extra 30 minutes it takes to get to rocklin, where they are excellent. Ultimately it will save time​

I strongly advise against doing business with this company. George Morgan was dishonest about their…read moreinventory levels, and the customer service was subpar. Furthermore, they appeared to discriminate based on area codes, which is completely unacceptable.

Extremely rude. Wonder if the seller knows how he turns potential buyers away. Refused to…read moreacknowledge receipt of agreement because I didn't fill out my home address. Said, "Do not send over any more partially completed NDAs". Needs better customer service and sales skills.