1. Carpet Restoration Company

0

Chico, CA

Carpet Restoration Company

4.6 (26 reviews)
Open • Open 24 hours

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Response time

1 day

Response rate

100%

Services - Carpet Restoration Company

Carpet cleaning

Rug cleaning

Upholstery cleaning

Carpet Restoration Company Photos

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Recommended Reviews - Carpet Restoration Company

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Reviews With Photos

Good work... Fixed the transition after dogs pulled up and wrecked

These guys were great with repair and cleaning!!! My kids and dogs had messed up carpet and builders did poor craftsmanship so transitions were all wrecked. All beautiful again!

Hallway that had a huge stain
Leigha E.

A big thank you to Gerald, the owner of Carpet Restorations. My carpets look amazing!! I haven't had my carpets cleaned in 2 and 1/2 years. I know gross. 3 adults and 3 dogs later, I needed help. Gerald came out, quoted me a great price, and then did the work same day. Great company and a great guy.

These guys got my horrible carpets looking brand new!! Thank you for your kind staff and hard work!!
Alicia R.

Amazing work, awesome staff! Thanks for transferring these carpets to brand new! Nice work!!

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Photo of Ben J.
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2 months ago

Highly Recommend Carpet Restoration Co. Dustin & his team do an awesome job on our RV every year. Great prices & Great people!

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Dustin J.

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7 months ago

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Dustin J.

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1 year ago

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7 months ago

Their portable rotary steam cleaning is amazing. Their staff is thorough and careful and I won't use any other carpet cleaning company

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Dustin J.

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1 year ago

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1 year ago

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1 year ago

All around great service, both guys were friendly and respectful, carpet looks great, price was fair, was basically everything that I needed

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1 year ago

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2 years ago

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Dustin J.

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1 year ago

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8 years ago

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4 years ago

Friendly and very considerate. Very personable. Highly recommend! Support local family business!

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7 years ago

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12 years ago

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7 years ago

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13 years ago

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9 years ago

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8 years ago

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13 years ago

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11 years ago

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10 years ago

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7 years ago

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Review Highlights - Carpet Restoration Company

“We just had the pleasure of having DUSTIN bring our newly cleaned wool area rug back to our home.”

Mentioned in 6 reviews

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Deep Steam Carpet Upholstery & Tile Cleaners

Deep Steam Carpet Upholstery & Tile Cleaners

(7 reviews)

I have had Steve as our carpet cleaner for over 20 years. I can always count on him to be on time…read moreand do a fantastic job. He kept my white master bedroom carpet cleaned and it still looks good after over 20 years. With 2 labs! I am amazed how much better our carpet in our current house looks. Great equipment which really sucks the dirt out compared to most cleaners which just surface clean. He also is a great guy

Deep Steam Carpet Cleaning is the best we've ever found. We bought our house 2 years ago, and the…read morewhite carpets had been cleaned twice since we bought it, using carpet cleaners recommended by our realtors who are Chico natives. We used 2 different companies before, and as they did good jobs, they never were able to completely get the highly trafficked areas clean. Steve with Deep Steam Carpet was our third attempt and he DID get the carpets completely clean and white again. He even cleaned the corners between the carpet and the wall where it was black. I thought those corners were a lost cause from years of not being vacuumed, but Steve cleaned those and got the corners clean and white also! He did a lot of extras we hadn't even asked for. And he is very friendly and courteous and respectful. You would expect to have to pay a big premium for such good service, but the price was fabulous! Deep Steam Carpet Cleaning has very powerful steam-cleaning equipment that can really get at the dirt and extract it. I am not one to normally write reviews, but every time I vacuum, I marvel at how great a job Steve did, so I decided I really needed to write this review. We will always ONLY have Deep Steam Carpet Cleaning clean our carpets from now on. HIGHLY RECOMMEND!!!

Absolute Carpet Rug Tile & Upholstery Cleaning - Water stains on couch that were not there before the cleaning. They're far more visible in person.

Absolute Carpet Rug Tile & Upholstery Cleaning

(15 reviews)

Jason had to cancel on us due to scheduling, but was nice enough to come in first thing the very…read morenext morning which was really appreciated. Place looked great, was told that it would be dry in 2-3 hours. Living room was dry, but the carpet on the stairs was still pretty wet about 12 hours later, but our movers weren't coming until the next day so no problem. I'm at work the next day and my wife's family called to tell me that the stairs are still sopping (24 hours later). I called to see if there was anything that could be done about it, as my movers and wife's family are now over there and are kind of stuck. He explained to me how the cleaning process worked and everything, which was great, and explained that usually it took 2-3 hours to dry. He recommended I "get some fans and open the windows," and although he said "I get it's an inconvenience," also did not offer any kind of apology. He asked bluntly "what are you looking for?" Refused any kind of discount, did not offer to bring over fans/blowers (I don't own any of either myself), and was generally unapologetic and told me "I don't have time to argue about this on the phone I have other customers and clients." Nothing wrong with the cleaning itself obviously, (I think, I haven't been able to see the upstairs) and the carpet looked as good as could be expected given the state of it at the start, but I was pretty disappointed by the lack of sympathy or willingness to help after paying hundreds of dollars for a service. *UPDATE* Jason made things right which was hugely appreciated. Very knowledgeable and experienced and would highly recommend.

Working with Absolute Carpet has been absolutely awful. I called initially and got an appointment…read morefor Friday 10/18 which was canceled an hour before they were scheduled to arrive citing a job that was bigger than anticipated. Then it was scheduled for Tuesday 10/22. Nobody showed up Tuesday and when I called they said it was actually scheduled for Wednesday and I must have written it down wrong. Wednesday 10/23 they showed up and cleaned the couch and I venmo'd payment only to get home from work and find dirty water stains on my cream colored couch where they hadn't pulled out all the water correctly. So I texted the number I'd sent the payment through, and got nothing back. I called the next day and was told they'd fit me in that next Tuesday 10/29. Nobody showed up by 4pm so I called again, and was told that if nobody showed up by 5 that Jason, the owner, would personally come clean it on Thursday 10/31. On the 31st I called in the morning to get an ETA on when someone would be there and was told he'd call his guys (again, he had said he would personally come clean it) and get back to me. I have not heard from him since. Suddenly my calls are dropping and then the cherry on top was the 1am call I got (and didn't answer for obvious reasons) and then got my call declined again when I called back at a reasonable hour. Long review to say: Do not hire these folks, they will jerk you around and then do a terrible job. Worst part is they obviously don't stand by their work.

Carpet Restoration Company - carpet_cleaning - Updated November 2026

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