Been using them for years and we have always been happy with this company. They always do a great job, carpets look good. The owner is very fair and friendly. Overall we highly recommend them. read more

Anthony did a wonderful job on our bedroom carpets. He not only stretched them enough to get rid of lumps, he did a very precise and beautiful job of reattaching everything at the walls. The carpets are now spotless and flat and we are thrilled! read more

Anthony works hard to make sure you'll love your floors. Call modern first, You won't be disappointed! read more

Anthony and his team were amazing! From booking to completion, the entire experience was smooth and positive. Anthony did a fantastic job on my very dirty carpets that were covered in red dirt. Even though we ran into a small issue, he went above and beyond to make sure my feedback was heard and the problem was fully resolved. He truly stands behind his work and was a pleasure to work with. Thanks to Anthony, my home was show-ready for an upcoming listing. Thank you, Anthony, for your care, professionalism, and dedication to making sure everything was taken care of read more

Called last minute for a cleaning I needed asap due to incoming company got scheduled for the next morning , they showed up right on time removed spots I thought would never come out, cleaned the carpets as good as I've ever had done! The owner even cleaned my entry Mat without me asking . Professional , courtesy, friendly and knowledgeable ! Checked all the boxes and was extremely reasonable priced! You need not look any further for a professional carpet cleaner , I will 100% be using this service again! read more

A few weeks ago I contacted Modern Carpet Cleaning to set up a cleaning for my home. From calling to set up the appointment to the moment Anthony showed up to my home, I was impressed with the communication and customer service. Anthony was very thorough with walking me through his cleaning process and when he left, I swear my carpet looked brand new! The price point is great considering the attention to detail and service. I will definitely use this company again! read more

How many customers stay with the same company like we did? Anthony, the owner of Modern Carpet Cleaning, is hard working, reliable, honest, and efficient. We will use him again and again. He is that good. This is now my third review and I only write these when a company earns it. No, I am not related to him. I only met him when he showed up at my door the first time. I strongly recommended you to use him. Great guy. read more

I had my carpets cleaned in two rooms with them and because of my carpet type, stains began to rise to the surface in one and I called to let them know and they really went above and beyond for me. Anthony was super knowledgeable and helpful in explaining why the stains began to rise after having them cleaned and came back out not once but twice to fix em them for no charge. They really exceeded my expectations and I definitely will book with them again if ever needed. Anthony was great and made sure I was happy with their service! Thank you!!! read more

Anthony cleaned my carpets. He was fantastic. My carpets are white and I have a dog. That says a lot right there. He was punctual and has the best work ethic. During the cleaning process a hose broke. I was so happy to see how he was able to bypass that hose and continue working. My job was not compromised in any way. The price was real fair for the quality of the work. Top notch company call them for an estimate. read more

Chris cleaned my living room and main bedroom recently. He was polite, full of an engaging personality, professional, and was very knowledgeable regarding the business. He did a great job and a friend of mine was so impressed that anyone was able to clean my carpet with the volume of stains it had. Also, Tiana, the receptionist, was helpful and cheerful on the phone when I made my appointment. I will use Modern Carpet Cleaning again and will recommend them to all of my friends. Pamela S. read more

See pics. Ruined new paint, stained driveway with engine oil, stained furniture, what else do you need? read more

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Always professional and do a great job! Reasonable prices and I never have to wait too long for an appointment. They do deep steam cleaning of tile and grout with re-sealing as well. read more

Anthony cleaned my carpets, couch and love this afternoon. He is the owner and a very conscientious and trustworthy businessman. The carpets look amazing (even though they are almost 20years old). He is personable and truly wants to do the best job for his clients. I would highly recommend Modern Carpet Cleaning and will use them again without hesitation!! Donna U read more

We used them to clean our carpets prior to selling our house. They did a great job and our carpets and tile were cleaner than I thought they could ever be! They were able to accommodate our busy schedule with little fuss and the technician who came out was professional and timely. They had great prices and didn't cut corners. I would recommend to anyone again! read more

Last week Keith M provided an incredibly good experience for our carpet cleaning. Keith was positive, considerate, friendly and professional. He started and finished with a great attitude. The work he did at our house was exceptional. The truck mounted vacuum, the attention to detail, and his focus made our carpets look like new again. Little things like the white booties, furniture pads and stain remover seemed normal but helped make our experience better. He explained and apologized for being a little late since the previous job took longer than scheduled. He more than made up for that by his acknowledgment and hard work. Just a nice experience made better by a nice guy. Thank you Keith! read more

I wish you could give like a 4.8 review here- our consultation didn't occur exactly at the scheduled time, and when the project started one team member showed up and got the ball rolling, but had to wait to start the stretching until the other arrived, and again he was a little late. I can see why he was late though, the guy we were waiting on in both instances is extremely personable, and it would seem passionate about the process. He'll talk you through it, he'll talk you out of changing your floors to laminate, he'll talk to you about whatever you want to talk about in order to make you comfortable. The thing that made him late is the very thing that caused us to go with him over a guy who was $30 cheaper! The other quote we got was lower, but the guy wouldn't talk to us about the process and acted like we were a burden on him and was overall unpleasant- so we went with modern. I was very happy with Modern all in all. They did a great job stretching the carpet without impacting our lives too much, they dealt with a few furniture items that were too big for my husband and I to get out of the way. They cleaned the carpet and 3 years of wear seemed to just disappear- we have 2 huge dogs and a somewhat muddy backyard in the winter. That is not an easy task. I did notice after the stretching a couple locations where at the end where a metal strip joins one floor to another, that a few carpet fibers were poking out on the side of the non-carpet floor. These were easily removed by my husband and I as we noticed them, not really something worth calling them out to fix. I'm sure they would have, had we complained but it just wasn't that big of a deal, we'd rather not have to schedule an extra appointment for easy fixes. Also, modern offered some flexibility with weekends, where the other place we called acted like we were jerks just for asking the question. Sometimes, it's worth an extra $30 to work with nice people. They are going to be in your home for a few hours, it's nice to not feel like you have to tiptoe around someone acting aggro in your home. You can feel good about going with modern. read more

Keith and Anthony were super professional and efficient. My carpets looks so much better! Thank you so much!

Modern Carpet has cleaned our carpets many times over the years. Keith did the best job on our carpets. He was thorough and informed us of any extra costs before he provided the services. The carpets look amazing. Thank you for such good service. read more

Marcette showed up in time and worked on our carpets for hours! She did an amazing job and we are very pleased with the results. Highly recommend modern carpet cleaning! read more

We used Modern Carpet cleaning for a move-out. The young man showed up very late coming from another job and then took a lot of time trying to figure out how to hook up his van to the water spout outside the house. Then he took way longer than any other carpet company to clean the carpet. It seemed like his van didn't have good suction because the carpets (berber-style) were soaked and took a couple days to dry completely. Also, one of the hose connections came loose and dirty water spilled all over my hardwood floors! He seemed very inexperienced even though he assured us that he was doing most of the company's jobs now. The worst thing is that the tenants that moved in asked if we even had the carpets cleaned at all because they found debris. I had to show them the receipt to prove that we did it. There are so many other carpet cleaning companies in Chico that do a better job with less headache. read more

I really wanted to give this company a five star review based on the technician alone. He was great, very friendly, explained everything in great detail, and really just went that extra mile that a lot of companies these days fail to do. After our carpets were cleaned they did in fact look much better though I was a little disappointed that a few stains didn't come out. One of those stains was a solution of Epsom salt and water that I spilled. I was surprised that it stained at all but the technician told me the Epsom salt attracted more dirt. I'm not sure why this couldn't come out and it still bothers me to look at. My problem now is that I noticed the other day, the bottoms of my feet were black. I hadn't gone outside or worn shoes and I couldn't figure out how they had gotten like that. I scrubbed them down in the tub thinking it was a fluke thing and the next day the same thing happened. We take our shoes off when we come inside, we do have pets I can't imagine how they could get the carpet so filthy. I'm afraid now that whatever solution was used to clean the carpets is now attracting more dirt just like the Epsom salt as soap tends to do. I'm frustrated that I just had our carpets cleaned in April and now I have to have them cleaned again two months later. read more

We have used Modern Carpet Cleaning for years for our Property Management company. The do hundreds of jobs a year for us. The staff is always friendly and they make sure the job is done correct. The owner is big on customer service. read more

Let me just say it's been a long time since customer service was first and foremost, until I dealt with this company. The owner evaluated my floors, made suggestions, broke down the process and reassured it would be done. The service was provided the day after and spot treated, triple processed clean. I LOVE walking into my condo with a secure feeling that my carpets and home are actually clean. I will definitely be a life customer for these guys! read more

I want to write this review based off of 5 criteria. Showing up on time, attitude of carpet cleaner, How good of job that was done Drying time Spots returning On the first issue the company lost a few points. They were a few minutes late and I would of appreciated a call. Granted it was only a few minutes but. Attitude of cleaner: The guy that cleaned the carpets was very polite. I like to have a service person that is happy doing what he does. This guy seemed like he was. The quality of the job is where this company really shined. They moved my furniture, scrubbed the carpets and applied a deodorizer. I was really impressed with the effort they put out. Now one thing I really liked. I had this red stain that my daughter caused when she dropped some juice drink on the carpet. The last cleaner told me that it wouldn't come out and it didn't. I told the guy that it wouldn't come out and it didn't last time but he said he woud try anyways. He spent about 15 minutes on that spot and it was almost completly gone. They gained a few extra credit points on that issue. Carpets tooIk about 3 hours to dry. I expected that. That is about average for the times it took when I have had my carpets cleaned. And finally, No spots returned. The carpets were cleaned about 2 weeks ago and they still look great. I will definantly use this company again. read more

A very positive experience all the way around. The owner came out to give me the estimate, very friendly and prompt. We agreed on the special offer they were running and he threw in an extra section in the master bedroom for free! The technician was right on time for the appointment and he did a great job and knocked it out very quickly, much faster than I would have anticipated with as much grime was built up in my carpets. The drying process wasn't a pain as some of them can be and the carpets have stayed in great shape as I have learned to take my shoes off when entering the house...LOL I highly recommend Modern carpet and will be using them again in the near future. read more

Matthew did a great job on our carpets for move-out! The price was very fair and got done really quickly. Thanks guys!

Not only have we used Modern Carpet for our home, but now that we are landlords we are committed to using them to maintain a great rental property... that means not only using them for after leases are up - but during the duration of our tenants stay. Modern Carpet has awesome customer service and really does get carpets cleaner than other places for a reasonable cost. The thing I love the most is that feeling when you walk into your home after the carpets and tile have been done and it feels BRAND NEW again! Thanks guys - you're our go-to for carpet, tile & grout cleaning! read more

Loved it! Did a wonderful job and the guy that cleaned it was so nice. I almost went with someone that was cheaper but I'm glad I didn't the time and effort they put into my carpets were worth it and I live in an apartment so I thought they would treat me differently.. but that wasn't the case at all... I will recommend them to everyone! read more

Keith did an exceptional job and went above and beyond of what was expected. He cleaned our carpets in a timely manner, and was friendly and personable. He was knowledgeable and answered all of our questions. We would highly recommended him to our colleagues for carpet cleaning. read more

Great work carpets dried fast!! Will use them again in the future!! No spots good smelling and very clean!! The young man was pleas tent and got right to work!! It was done and I still had time to go get my daughter from day care!! read more

Anthony came out and did an amazing job! I was very happy with the service and will continue my business with modern carpet cleaning.

I had Modern Carpet Cleaning come out to clean three bedrooms and a sofa. I do need to include that I have two chihuahuas a cat and a five year old boy...and white carpets...I found out after getting the chihuahuas that they are sneaky peeing machines, the cat sheds like no other and the five year old is...well...a five year old. The carpet look brand new, that couch looks brand new and I am amazed. I "knew" the carpets would not come clean and they proved me wrong. I have used several carpet cleaners in town and modern is, by far, the best. read more

This company did a great job of cleaning my carpets and they smell great! The employee who came to clean my carpets, Curtis, was very punctual, friendly, and answered all my questions. Great customer service! I would highly recommend this company to clean your carpets. read more

Called for an appointment and they were super nice and knowledgeable. Day of the appointment I forgot what time they were to arrive so I called again and they were very friendly and efficient in reminding me of my time. The two individuals who arrived super nice. They vacuumed before starting and the vacuum was pretty stinky so I was a little worried. We left and returned home about 7hours later after they were done. The house did not smell of the vacuum so I was very pleased. The carpet was still very damp, we went to beds with all the fans running and in the morning the carpets were still slightly damp. We were told it would dry in about 4 hours without the heater or fans. Not the case. Carpet looks great in the center however the edges of the carpet (against the wall/baseboards) are still very dark and appear dirty. So I knocked off 2 stars for the still damp carpet (been over 24 hours) and for the edges. read more

Excellent service great price..quick...got out all stains..carpet like new!

Ryan did a great job at a reasonable price. He was professional and very thorough. I would definitely use Modern again and highly recommend their services. read more

My carpets look amazing. I was very impressed with my consultation and Ryan my technician was prompt, knowledgable and professional. I will let you know in 30 days if any old spots reappear then you get my 5 stars for sure. read more

Curtis did a great job on our carpets and area rugs today! He was quick, efficient, polite, and we are extremely happy with the job he did. The price was super reasonable as well. Would highly recommend Modern Carpet Cleaning! read more

I had Keith from Modern carpet come in and clean my couch today. He was fantastic! Very polite and professional. He did a great job on my couch, it looks great. I would recommend Modern Carpet and Keith. read more

As always, my experience with Modern Carpet cleaning was exceptional. The technician arrived on time and did a great job. My carpets look great and the price is fair. I'll definitely be returning to Modern Carpet to have my carpet cleaned in the future. read more