While they may have excellent clothes they are lacking in ecerything else. The store was cramped. The sale signs were not clear on what was on sale. They had both non sale items and sale items on the same table with a sale sign on it.
My daughter is very small. I asked the sales associate what the difference between the skinny jeans and the super skinney jeans were. The associate said one is a skinny jean the other a super skinny jean....very helpful.
They have only 1 fitting room, which is stuffed full of boxes of merchandise or hangers, leaving very little room for us to try on clothes. It was also stacked so high that it was a hazard for my little one who bumped into a box and it almost fell over on her. On top of trying to figure out the best fit for my little one, we had several people knocking at the door constantly to see if it was in use.
We had to come back and make a return and that was a hassle. I don't like giving companys my information, like drivers license number and address with all the hacks that go on. But the associate insisted he needed the information, thr manager said just our name is fine which is what i assumed he did but really havr no way of verifying. Then at the end he handed me my recipte put my id on the counter and said there you go. Next! No have a great day or anything. Horrible customer service. read more