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Kennewick, WA

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It’s all in the Details - What makes you happy?

It’s all in the Details

3.2(6 reviews)
3.2 mi
•$$

This is the second time I've tried to visit the store and they were closed. I called to inquire…read moreand the employee said they were open Tuesday thru Saturday, so I told her it indicated online that they were open on Monday. She was very short with me and indicated that she had already corrected it, like I didn't know what I was looking at. I had thought of using them for furnishings in a new home, but I don't have the patience for snooty staff, so I'll be going elsewhere.

I usually only leave positive reviews .. but I used to LOVE…read more It's all in the Details. Great place WHEN it was owned and operated by previous owner!! The new owner management leaves MUCH to be desired! My daughter and I were excited to see that the shop was purchased and visited Saturday to check out the place. It's very similar with product but without the warmth and congeniality of the staff. There were no customers in the store. The person at the register had no personality and no care for the items purchased basically throwing in as an afterthought Some tissue paper. I'm probably not being fair But when your competition is a big box store you need to stand out in a special way to attract people. Shopping local should be an experience as it was under previous ownership.. I was expecting at the very least the same kind of attention to detail-- friendliness of staff maybe some enthusiasm but that was not the case and sadly we will not be back.

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It’s all in the Details - 2018 Parade of Home- Decor Design by The Design Staff at It's All in the Details

2018 Parade of Home- Decor Design by The Design Staff at It's All in the Details

It’s all in the Details - Safety First!

Safety First!

It’s all in the Details - Message us to get a $100 Gift Certificate for the Value of $125! Support small business!

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Message us to get a $100 Gift Certificate for the Value of $125! Support small business!

Beaver Bark Gift & Garden Center - Nothing says summer like the coneflower. Stop by and check out the selection of perennials at Beaver Bark Gift & Garden Center.

Beaver Bark Gift & Garden Center

3.4(48 reviews)
3.6 mi
•$$$

My husband & I recently moved from Oahu Hawaii to Kennewick, wa. We're looking into replacing our…read morepointy & thorny bushes. After talking with Darlene at Beaver Bark Garden, she was able to help and educate us of shrub replacement...so friendly & knowledgeable. Although we didn't purchase any shrubs today, we'll be back after we get approval from our HOA. Thank you Darlene!

We bought a outdoor plant it looked a little unhealthy, but we wanted the color and it was in back…read morea a couple others so I figured it was just not enough light, the cost was $40.00. We planted it and lots of water later that evening it was looking very limp and by the next day it was really bad. Our receipt stated returns with in 2 days full amount back, so the girls called someone up to see the plant, and a blonde gal came up and check it out and treated us horrible very mean talking to us like we were children and saying why didn't you water it and accussing us of leaving it in a hot car, she kept going on and on I finally said, I have had enough and we walked out we will never set foot in that store again. We went to Woods and bought a new plant there. I have no idea what happened to the plant but if I were at fault I would not expect them to take care of it, I couldn't believe anyone would speak to a customer that way. It is not about the money it about her degrading us.

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Beaver Bark Gift & Garden Center - Redeem your Christmas Cash or Beaver Bucks December 15-31st. They never expire!

Redeem your Christmas Cash or Beaver Bucks December 15-31st. They never expire!

Beaver Bark Gift & Garden Center - Brighton jewelry is now available in our boutique.

Brighton jewelry is now available in our boutique.

Beaver Bark Gift & Garden Center - Tiny but mighty! Beneficial insects available for purchase in-store.

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Tiny but mighty! Beneficial insects available for purchase in-store.

Ashley Store

Ashley Store

1.7(111 reviews)
0.9 mi
•$$

My boyfriend & I's experience in the store was actually wonderful. Leonel was the sales associate…read morethat helped us & we found a beautiful living room sofa set that was perfect for our new place! Now that we have moved on to the home delivery service portion, it has been nothing but a nightmare. You will pick a day for your furniture to be delivered. However, they fail to mention all the "fine print." You cannot pick the time of when your furniture can come to your home. You will get an automated call two days before to give you a three hour window in which the trucker's route is in your city. If that time doesn't work you have to pick a completely different day, get called two days before for a new three hour window, & the process continues. Basically you could get your delivery time pushed out for weeks if are unable to be flexible to THEIR schedule. The region includes Tri-Cities, Grandview, Prosser, and Yakima - why can't the route be condensed to better accommodate customers? I called the store for more assistance multiple times for options & they have no control in helping the situation. The manager never called me as I expressed my concerns very politely to an associate over the phone. The customer service once you leave the store is extremely disappointing! Even as I'm typing this, I want to cancel the order from all the headache. We will be going to visit other small business furniture stores to make moving into a new home a much more personable experience!

Me and my fiancé were looking for a couch and once we walked in, multiple workers just looked at us…read moreand did nothing to help. No greeting or even explaining their products. One worker looked like he was using the place like a Starbucks with his laptop and drink. The rest were all talking to each other completely ignoring us. The worst part is there was no one in the store shopping, so it wasn't like they were busy. The only time someone helps us is when we hunt one down to ask a question and even then he seemed annoyed with us. After he answered he ran off to go talk with his buddies. We felt unwelcome and chose to take our business to one of the other furniture stores right next to them. What's the point of having 7 employees when they sit there and do nothing to help customers. Only come here if you KNOW what you want because if not you're just going to wonder the store with no help.

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Ashley Store
Ashley Store
Ashley Store

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At Home - homedecor - Updated October 2026

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