Great store to walk around and check out. They have everything from glassware, pots and pans,…read moregourmet foods, furniture, kids stuff, wall art and multiple pet items. The store and restrooms are kept clean and tidy.

I am close with one employee and they have wittiness several of the MANAGERS not wash their hands…read moreafter using the restroom!! They no longer have soap in the mens restroom they only have hand sanitizer in the soap containers!! They don't negotiate reasonable accommodations with their employees.

I was in last Saturday, when I walked in and saw the line I groaned I had a return and saw 1 person…read moreworking the registers and a pretty long line, but she was amazing, Rose was awesome she was quick and friendly and was even greeting everyone as they walked in I was very impressed with her customer service, and she got through the line quickly and professionally, other employees came up but no others jumped on cash registers and she did a great job they are lucky to have her.

They have great stuff/deals which is why I am giving them 3 stars but I cannot stress this…read moreenough... BE CAREFUL WHEN YOU SHOP HERE. KEEP YOUR RECEIPT. Here's why... I have had not just one but 2 incidents here where the cashiers have screwed up. I don't know if they're overworked/not getting enough breaks or something but some are like zombies. And very much not paying attention. First situation - I came here and bought a bunch of things including a sweater that had security tags. Came home and realized they weren't removed. Fabulous. (By then I had thrown the receipt away) Drive back to the store. This quickly turned into an hour long ordeal of having to look up my purchase on their system to confirm that no, I did not steal it, before they could take the darn thing off. I mean I understand security is important but the whole thing stank of underlying "suspicion" to me. Like they seemed so ready and eager to just say there was no record of my purchase because I couldn't produce a receipt and there was nothing they could do for me. (Yes, they did eventually find it) Second situation - went there recently and had a total shopping spree. But the girl who rang me up was not only rude/unpleasant, but also totally screwed up. here I am taking my sweet time looking at the impulse buys near the front. I was excited to see they had some Made in Canada stuff and I was no rush to leave right then. There was also nobody else in line. The cashier in front of me was wrapping up with someone else so I figured I'd go up in a minute or two. Then I hear the girl next to her yell "Next in line!" and kind of ignore it. Like I figure she can clearly see I'm still browsing. Not even 20 seconds later ... "NEXT IN LINE"... And at this point I'm a little shocked and I'm like "Yea I'll be up there in a sec! I'm still looking!" But then I felt kinda awkward/rushed and I obliged. This chick was in NO mood to be in customer service. As I put up my items I told her how nice it was to find nice dresses. Zero response. She then asks me if I want a bag (I came up with a cart full of stuff. Umm yea?). I ask her to please use multiple bags. I'm also trying to make things as convenient for her as possible, figuring she's just tired. I take off the hangers as I give her the dresses folded. I remove one bag that she filled up, then notice one other bag still on the bag hooks up as I run my card. I finished my purchase and turned to grab my bags. This girl didn't bother to remove the second filled bag from the rack so I went to grab it myself. I kind of looked at her to make sure there was nothing else. No response. Grabbed my two bags and left. I get home and unload everything to put stuff away. I notice immediately I am missing stuff. It dawns on me that yes, there WAS a third bag! One I had no way of seeing or knowing was there. I called the store. The associate told me that Lo and Behold, a bag was left! I told them exactly what was in the bag to verify my claim. Luckily, there wasn't a lot more security verification after that and the women who helped me were pretty nice. So clearly they do have some responsible people who work there but you just need to be vigilant with the cashiers. Ross has become synonymous with hassle in my mind but I'll be back cause I love their stuff.

Terrible customer service - would not honor coupon that employee told me to go online and submit at…read morecheckout.

Great store for crafts with very helpful cashiers / workers. Incredible selection of paints and…read moreother art supplies.

Hobby Lobby is amazing! And SO big. I'm new to carving, so as I was looking at all the products and…read moreprojects geared towards woodworking as a whole I was impressed.

If I could give 0 stars I would. Terrible manager, I was waiting for over an hour for them to get…read moreme a Christmas tree. Just a tree, general manager just gave me attitude and would not sell me the tree even though there was no other customer trying to buy the tree. Regular employees helping me were nice, but the managers will not help you or care about their customers. Never purchasing from this hobby lobby again. I came in just looking for a Christmas tree, they just wasted my time instead.

We shopped in this store for some cars and to look around as I love a good hallmark store. I found…read moreeverything I need plus some. The cashier was super helpful when checking out and getting my crown rewards as I had an old phone # associated with my account.

Love this store. It feels good to go to hallmark and get just the right card/gift. Plus when you…read morecheck out you get a hallmark gold seal sticker for your card. There's specialty cards that pop up and cards for a budget (.99).

Jenna went ABOVE and beyond to help me with a chair we purchased. She went out of her way to make…read moresure we were taken care of. I am so grateful for all her help and will be recommending her as much as possible!

Lots of fun stuff for moms-to-be and those shopping for gifts. Some of the stuff is high end (read:…read moreexpensive) but they also have the oh so soft Aiden & Anais blankets. I loved that they had all the baby carriers out so that you could try them on and figure out how they work.

They are closing. Like several other stores that have closed at Columbia Center in Kennewick. Quite…read morea surprise. Good sales right now.

Good store and whatnot, but I was there recently, and I have bad social anxiety and decision-making…read moreskills due to multiple factors, so I took some time to decide on what I wanted to buy and when I finally did a lady who worked there (who was relatively old for a spencers employee, I'd say anywhere from mid thirties to early forties) tries to accuse me of stealing and that was insanely rude and made me very uncomfortable. so yeah, pretty chill. If you see a middle-aged white woman, come back later because she's not a good person to even be in a room with.

Fantastic service. Great escape from the shitty world. Fantastic queer safe space. Generally pretty…read moreaffordable and I like the lack of age limits to buy adult items. Overall 5 stars