We went for my Nephew's Birthday. Where we sat was ok. It was right by the servers register. All four of us enjoyed our meal. Service was a little slow at the end. read more

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Server was friendly but very slow. Forgot lemons for the water. We reminded him, but he forgot again. Bar took quite a while to make 2 mixed drinks especially with how empty the restaurant and bar were. Drinks went empty and never were offered or given refills. I ordered 2 apps as my main. Starting with the street corn "ribs". The seasoning, colors cheese, and mayo paired together well. It was lacking the cilantro that the menu said it would have, however it was good as is (in my opinion). I also got the stuffed mushrooms. The mushrooms were a bit soggy and the stuffing was charred but it did not taste intentional. There's a reason they are called the Cheesecake Factory and not the Mushroom Factory - you're going to want to pass on this. Overall, it was a fun girls night out, but it's not a spot I would go for a special date or a fancy night I would want to remember. read more

The Cheesecake Factory - Desserts Near Me - Whitehall, Pennsylvania

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We returned on November 16 and the experience was equally amazing. Clean, modern, and welcoming, the restaurant lends itself to a comfortable atmosphere even when filled to capacity. Ram took care of us and he was exemplary (the wait staff is truly exceptional). The grilled branzino was some of the best I've had and the size of the filet wowed me. I feel sorry for the hostesses. They do their job extremely well but they are constantly bombarded by walk-ins and those with reservations who show up early. They have much to juggle and navigate. We certainly appreciate them for what they do. read more

This was my first visit to this restaurant, met with a friend I haven't seen in a few years, to catch up. Our server was fantastic and checked on us multiple times throughout our get together. Ordered meatball sliders as an appetizer and a slice of Godiva chocolate cheese cake. Food and dessert came out fresh and were delicious. They have outside seating and their restroom was spotless. read more

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Ordered from this restaurant off of DoorDash at 5:30pm....deliver time was estimated between 6:30 & 6:50 pm...1st dasher shows up waits for 20 minutes and cancels...2nd dasher shows up and waits for an hour....its now 7:30 so I call directly to the restaurant to find out the issue and after ringing the phone for roughly 20 minutes a person picks up I immediately ask why my food delivery is taking so long and I get oh I can find out promptly placed me on hold didn't even ask a name that the order was under and have been on hold for last 15 minutes. I hung up. I will be ordering from another place and won't be ordering from this place anymore. I highly recommend you use extreme caution when ordering from this restaurant in the time it takes to get your food to you could be in an old age home by the time they have it ready for delivery. If you can't handle mobile orders then think about removing your restaurant from the door dash app. Period staff should be better trained to handle the phone in a prompt professional manner. If you're short staffed higher more staff get your act together. read more

Food took really long and food was below average, would not go back again. Such a shame, it used to be such a good restaurant

First time at this Cheesecake Factory location. I mostly like the chain for to-go orders because I haven't been to one where the service was stand-out and surprise, surprise, this one is the same. My server was nice enough BUT had to come by. I chose to dine outside since the weather was perfect and there were hardly any other diners in the place but she just didn't come around as often as I liked. And I had to wait a while, again, for the check. I almost wanted to do a dine and dash since she took so long. In any case, my cheesecake was good. read more

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Great service and were not shy with bringing more bread. I ordered the Louisiana chicken pasta, it was a little oily and needed more sauce but was still decent though. I also ordered Crusted Chicken Romano and to say I am left speechless with how much I love is dish from here is an understatement. I would gladly eat the Crusted Chicken Romano as a death row meal. My one knock though is the utensils are not always clean, stay vigilant. read more

The Cheesecake Factory - Louisiana Chicken Pasta - Desserts Near Me - Whitehall, Pennsylvania

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Called at 8:03 was told 10-15 minute wait. I asked if we needed to put on a reservation or waiting list and they said no. We arrived 13 minutes later and they changed it to 40 minutes and the lady at the front (lady in the photo in the background) said I didn't call and they have not had a 10-15 minute wait all day. I showed her my phone that I had called and she said I don't know what to tell you. I asked to speak to the manager and she came over was rude and said it's 40 minutes now and you won't be seated any earlier. I said but I. Called and asked she said I don't care we tell everyone the time can change at any time. I asked for her name she said Adrianna I asked for the employees name and she refused to give it to me and then tried to stand in the way when I snapped a photo of her. Then she told us to leave which we were walking out the door and she shoved my husband out the door. Update to add... they responded on the google review and requested I fill out a form for them to contact me. I did and no response. read more

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The food was very good but the experience could be a little better. From the mall entrance, I did not know we had to walk through the whole restaurant to get to the host. I did not know what to do at first and felt awkward. It is, quite tiny in there, that being I felt I was elbowing the people next to me as I was dining. As well as it being very loud and me not being able to hear the my family across from me. Food did not come out in a timely manner we had been sitting waiting for food. But at least it but very good. read more

The Cheesecake Factory - Spicy Rigatoni Vodka - Desserts Near Me - Whitehall, Pennsylvania

Our hostess Jomei our server Chastity and the manager Tyree were some of the best people we have ever met in hospitality. We were there during lunchtime and although they were busy they went above and beyond to make sure we had a great experience. Our food was great. My wife had a dirty martini and I had a Georgia peach. read more

The Cheesecake Factory - Georgia Peach - Desserts Near Me - Whitehall, Pennsylvania

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Started with the Branzino and ended the meal with a slice of Pumpkin Cheesecake. Before bringing the food the waiter brought complementary bread. All in all the food was good and the atmosphere is a typical Cheesecake Factory, just a little smaller than many others. Worth trying if you've never been and seaworthy going back to again in the future to try more dinners on the extensive menu. read more

The Cheesecake Factory - SkinnyLicious Grilled Branzino** - Desserts Near Me - Whitehall, Pennsylvania

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I meant to write this review immediately after leaving the restaurant on Thursday evening because our server, Amanda, was so amazing and deserves to be called out! She was attentive without being intrusive. She was personable and engaging and provided such an overall positive experience for my two girlfriends and me. Thank you, Amanda! read more

Food is always great but the wait time they give you when you arrive is not accurate not even close..i was told 65 minutes..then after over an hour passed i checked in to see how much longer they said i was told 65-80 minutes which was not true but i decided to wait after waiting for 95 minutes we were still not sat..unless you have a reservation i would not bother eating here unless you have hours of free time in your day read more

The Cheesecake Factory is a restaurant chain that specializes in American cuisine and Cheesecake. This location can be found in Whitehall at the Lehigh Valley Mall. Service was spot on at this location my entire visit. The host was welcoming, our table was ready on time, and our server Zaia was awesome. She knew the menu very well and made some great recommendations. I ended up ordering the Thai Lettuce Wraps and the Louisiana Chicken Pasta. Both delicious. The entree was a little greasy, but that's my only complaint. Pickup and delivery are both available. Reservations must be made on the website. Thai Lettuce Wraps - 8.2 Louisiana Chicken Pasta - 8.1 Parmesan-Herb Crusted Chicken - 8.3 Food - 8.2 Service - 8.5 Value - 8.1 Restaurant score - 83 read more

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The food at cheesecake factory is always great and very tasty. This location was OK not my favorite. The staff seems to be very flustered when dealing with a large party, but they were very nice mostly read more

Welcoming staff is not unfriendly, but not welcomiing; just very business like. We had a reservation and were seated quickly. I asked about how "tangy hot" tacos were . Server said they had "heat" to them; so I didn't order that. I picked the pineapple chicken and shrimp. Which to me also had a lot of "heat". I would have appreciated him mentioning that. I'm sure he said his name but I don't remember it. He was not attentive. We had to ask about take home containers and water and refills on lemonade drinks. Then he offered to cut the cheesecake in 2 and separate boxes because we were sharing and taking. It came in ONE box. Then we had to ask for bags to carry them after noticing other servers automatically bringing the bags. Other servers also seemed more attentive to their tables. Probably will return at some point but stick to small plates and appetizers. I have a walker and when they seated us we had to go through a maze of table sections to get to our table near the kitchen. My table partner had a Koren flavor dish and enjoyed even with the "heat". I think I would have enjoyed some with less "heat" more although I did like the flavor. Another patron mentioned to us that they should have told us about the "club" and birthday dessert might have been free. Actually we both have March Birthdays. Since my experience was soso, not sure I'll return. read more

I have been a fan of this place for years. It is great to have a location in the Lehigh Valley. My go to is the Chicken Madeira which is amazing, but today, I tried the SkinnyLicious Asian Chicken Salad. It was light, refreshing, and delicious. There are many many choices, and I usually like them all. Their specialty bar selections are awesome as well... I love the raspberry lemon drop. The service is great as well. Chris H, at the bar, was fantastic! Definitely a great spot, so be prepared to wait. read more

The Cheesecake Factory - SkinnyLicious Asian Chicken Salad, delicious! - Desserts Near Me - Whitehall, Pennsylvania

Cheesecake factory always scares me a little with the sheer size of the menu. Have eaten at decent ones and run down filthy ones. This one is recently opened so spotless clean. The food was good but the service was great. Our waitress was bubbly and friendly, and very helpful guiding my wife towards good gluten free choices (there are many). She also was very concerned about the arse a few tables down who LOUDLY shouted in his video call for nearly the entire time we were there, then rudely told her to hurry up with the check. She handled it with grace. I doubt he tipped her much so I tried to be extra generous. So nice location. Food up to par, and phenomenal staff. read more

Great service and waitress was super nice wowowowowowoowowoeowowowowowow you wanna run to cheese cake factory and buy yo self a cheese cake read more

The Cheesecake Factory - Drink - Desserts Near Me - Whitehall, Pennsylvania

We waited almost two hours for small bites. The work ethic does not meet the required reputation that goes along with the Cheesecake Factory brand. It was my daughter's birthday and not only did we wait almost two hours-the staff kept apologizing but could not tell us when we could expect our food. Something as simple as Mexican corn, chicken and biscuits...Pennsatuckie was not ready for this brand. read more

First thing I'm going to say is make reservations. Our server was overwhelmed with the amount of tables she had but she was still very attentive. We ordered the street corn and crab balls which were very good. Our main courses were also great. I had the steak Diane dish and the steak was cooked perfectly. This was after the kitchen manager came out to apologize for our meals being late because my steak was originally overcooked. We offered cheesecake to go and it was delicious later that night. read more

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I was waited on by Carla. She was an absolute pleasure. She knew exactly what she was doing, and she didn't overdo it. Also, the other bartender was fantastic as well. My cheesecake was out of this world. And my drink was really tasty. I highly recommend this place. The bathroom was super clean as well. Definitely go to the cheesecake factory in Whitehall. My humblest regards kyle david read more

The Cheesecake Factory - Raspberry Truffle Cheesecake at the Cheesecake Factory! So good! - Desserts Near Me - Whitehall, Pennsylvania

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Arrived 10 minutes early for a 7pm reservation and wasn't seated until 7:15pm. I ordered the Spicy Chicken Sandwich and the wife ordered the garlic Shrimp and angel hair noodles. My food was just ok, but my wife didn't enjoy her meal. Very few shrimp, green beans were hard and she said it didn't have any flavor. Overall, the place looked nice and clean. The staff was short handed and it seemed everyone was waiting on seats and food. This wasn't what we were expecting from our first time eating here and we likely will not be back anytime soon. read more

The Cheesecake Factory - Main restaurant - Desserts Near Me - Whitehall, Pennsylvania

The server, Jason, hilarious and attentive. Monte Cristo sandwich amazing. Chicken Katsu Bowl, divine!

Always enjoy my meals at the CCF. Go there as often as possible Enjoy buying meals to go. read more

I'll start out by saying the server was great and this experience wasn't his fault. I remember his name started with a D and he was an African American male, he was a fantastic waiter. But it's been 45 minutes since were ordered and we still don't have our food. The mall is closing in a few minutes and I'm worried about being able to make it back to our car. It was one flatbread and a pasta dish. We ordered at 6:45pm and it's now just past 7:30pm. Update: our food came out after nearly and hour so we just asked for boxes and a check. The mall was closing and we needed to get to our car. The server apologized and offered a free dessert but we declined because we didn't want to seem like we were complaining just to get free food. We went to order two slices to go at the station up front. They called the name for our order and handed us the bag. They gave us two of the wrong slices but we didn't notice until we got home. So we spent $50+tip on a pizza and pasta dish that we couldn't even sit to enjoy. Then an extra $25 for the wrong desserts. I felt like we just threw $100 in the trash tonight. It's silly, but I was really looking forward to dessert after having a bad dinner experience. Tonight was such a waste of time and a total disappointment. We could've gone to the food court and at least gotten what we ordered without waiting so long and spending that amount. We couldn't enjoy any part of our meal. Again, our server was great and handled it well. This stuff was out of his control. read more

Food was amazing service was great .. very fast paced our food came out so quick. The best cheesecake location read more

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Pros : I took my friend here for his birthday and it was amazing the food was delicious, I am satisfied with our server Andrew who was completely accommodating. The atmosphere was great and we didn't have to wait to be seated . I would definitely choose this spot again . Cons : none Prices : $104 for meals in total read more

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Food is great, obviously the cheesecake is phenomenal. Wait times could be better. If you make a reservation, you still wait 30 mins, or at least this has been my experience every single reservation. Other than that, it's great. read more

This was our first time at this location and the food and service was absolutely perfect! We were lucky enough to have Marcus B. as our waiter who was superb and made sure everything went well. He went above and beyond when he noticed that one of us had to step away (closing cracked car windows with rain) and got something to cover our food to keep it warm and made sure all was okay when we were back. All of the food was delicious and our 6 year old said "compliments to the chef". Marcus was even nice to us while we were waiting for a table and he knew he would be our waiter. We will 100% come back due to Marcus B. and the great quality of the food! read more

Food was great. But the service was way below. We have been to Cheesecake Factory in King of Prussia and that was 5 stars. This Whitehall location was bad, it took 25 mins just for us to order our drinks. Didn't get the bread at the table til our appetizers came. Our waitress was very slow, she refreshed my wife's drink quick. But mine I had my bottle of beer at end of table and she passed by 3 times and not once did she ask if I want another one or have a cup of water. No initiative, more training for Theresa. read more

The salads and lemon ricotta pancakes are delicious. They have huge menu and servings are large with moderate pricing. The ambiance is attractive & clean. It's nice that you can shop after having a great meal. I highly recommend this wonderful eatery. read more

My salad was good. Can't really mess up a salad. The carrot cheesecake was amazing! Service was very nice and prompt. I would go back there again! Jill B read more

Food is always delicious. Service is always great. I love a place thats Consistent. Noise level is always low also, so thats nice. read more

Had dinner tonight with my husband. I am a rewards member so had a reservation but didn't really need one tonight. Our waiter Marcus was outstanding. Funny personable and knowledgeable about menu. I had the new Thai noodle bowl - was spicy but in a good way. It was so very good. Perfect portion. My husband had the green Chile enchiladas and said they were very good probably the best he had. We really like the restaurant. It's not overly loud, decorated nicely. Staff are always friendly. read more

We frequent this location often and the servers are always amazing. Friendly, courteous and efficient. Tonight was no different, however, the host situation and the insane way they are giving people wait times and MAKING you wait the exact number of minutes they told you when you arrived is evil, petty, and frankly embarrassing. The restaurant is almost empty. I asked how much longer our wait would be and the smug girl said, "you have waited 47 minutes out of the 60 we told you." Really? read more

It was very busy but 2 of us got a place at the bar. The bartenders made great drinks, they were attentive and personable to the point we were laughing. I had Cajun jambalaya and GF had Grilled Steak Medallions, both were delicious. See you guys soon. read more

I just love cheesecake! place is always full but I order to pickup and leave. They hand you your order nice and fast.

We are from California, and my husband is in business. We knew this location opened prior to coming to the area. Our server Melissa Ann was absolutely phenomenal. I honestly can not emphasize enough how great of a server she truly was. The design concept of this building is beautiful. Wonderful layout. I also enjoy the newer style. The bartender made our drink wong she knew he remade it. Her service was truly exceptional. Melissa, thank you so much for what you do every day. I know that you will continue to succeed in all your endeavors. God bless you. Hope you see this!!! Because we loveeeeee the cheesecake factory!!!! read more