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The Cheesecake Factory

3.5 (113 reviews)
Closed • 11:30 am - 10:00 pm
Updated 2 months ago

Order The Cheesecake Factory Takeout or Delivery

The Cheesecake Factory Photos

Business Info

THE CHEESECAKE FACTORY ATMOSPHERE

What's the vibe?
Happy hour specials
Outdoor seating
Dogs allowed
Good for groups

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Recommended Reviews - The Cheesecake Factory

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Reviews With Photos

Grace L.

Server was friendly but very slow. Forgot lemons for the water. We reminded him, but he forgot again. Bar took quite a while to make 2 mixed drinks especially with how empty the restaurant and bar were. Drinks went empty and never were offered or given refills. I ordered 2 apps as my main. Starting with the street corn "ribs". The seasoning, colors cheese, and mayo paired together well. It was lacking the cilantro that the menu said it would have, however it was good as is (in my opinion). I also got the stuffed mushrooms. The mushrooms were a bit soggy and the stuffing was charred but it did not taste intentional. There's a reason they are called the Cheesecake Factory and not the Mushroom Factory - you're going to want to pass on this. Overall, it was a fun girls night out, but it's not a spot I would go for a special date or a fancy night I would want to remember.

Kathy T.

This was my first visit to this restaurant, met with a friend I haven't seen in a few years, to catch up. Our server was fantastic and checked on us multiple times throughout our get together. Ordered meatball sliders as an appetizer and a slice of Godiva chocolate cheese cake. Food and dessert came out fresh and were delicious. They have outside seating and their restroom was spotless.

Crispy Chicken Costoletta. It was very good.
Nina M.

We went for my Nephew's Birthday. Where we sat was ok. It was right by the servers register. All four of us enjoyed our meal. Service was a little slow at the end.

Al fresco-ish.
Chastity R.

First time at this Cheesecake Factory location. I mostly like the chain for to-go orders because I haven't been to one where the service was stand-out and surprise, surprise, this one is the same. My server was nice enough BUT had to come by. I chose to dine outside since the weather was perfect and there were hardly any other diners in the place but she just didn't come around as often as I liked. And I had to wait a while, again, for the check. I almost wanted to do a dine and dash since she took so long. In any case, my cheesecake was good.

Spicy Rigatoni Vodka
Shelby R.

The food was very good but the experience could be a little better. From the mall entrance, I did not know we had to walk through the whole restaurant to get to the host. I did not know what to do at first and felt awkward. It is, quite tiny in there, that being I felt I was elbowing the people next to me as I was dining. As well as it being very loud and me not being able to hear the my family across from me. Food did not come out in a timely manner we had been sitting waiting for food. But at least it but very good.

Georgia Peach
Chris W.

Our hostess Jomei our server Chastity and the manager Tyree were some of the best people we have ever met in hospitality. We were there during lunchtime and although they were busy they went above and beyond to make sure we had a great experience. Our food was great. My wife had a dirty martini and I had a Georgia peach.

Louisiana Chicken Pasta
Pablo A.

Great service and were not shy with bringing more bread. I ordered the Louisiana chicken pasta, it was a little oily and needed more sauce but was still decent though. I also ordered Crusted Chicken Romano and to say I am left speechless with how much I love is dish from here is an understatement. I would gladly eat the Crusted Chicken Romano as a death row meal. My one knock though is the utensils are not always clean, stay vigilant.

The first rude hostess and the manager that was also very rude.

Called at 8:03 was told 10-15 minute wait. I asked if we needed to put on a reservation or waiting list and they said no. We arrived 13 minutes later and they changed it to 40 minutes and the lady at the front (lady in the photo in the background) said I didn't call and they have not had a 10-15 minute wait all day. I showed her my phone that I had called and she said I don't know what to tell you. I asked to speak to the manager and she came over was rude and said it's 40 minutes now and you won't be seated any earlier. I said but I. Called and asked she said I don't care we tell everyone the time can change at any time. I asked for her name she said Adrianna I asked for the employees name and she refused to give it to me and then tried to stand in the way when I snapped a photo of her. Then she told us to leave which we were walking out the door and she shoved my husband out the door. Update to add... they responded on the google review and requested I fill out a form for them to contact me. I did and no response.

SkinnyLicious Grilled Branzino**
John S.

Started with the Branzino and ended the meal with a slice of Pumpkin Cheesecake. Before bringing the food the waiter brought complementary bread. All in all the food was good and the atmosphere is a typical Cheesecake Factory, just a little smaller than many others. Worth trying if you've never been and seaworthy going back to again in the future to try more dinners on the extensive menu.

Thai Lettuce Wraps
Josh H.

The Cheesecake Factory is a restaurant chain that specializes in American cuisine and Cheesecake. This location can be found in Whitehall at the Lehigh Valley Mall. Service was spot on at this location my entire visit. The host was welcoming, our table was ready on time, and our server Zaia was awesome. She knew the menu very well and made some great recommendations. I ended up ordering the Thai Lettuce Wraps and the Louisiana Chicken Pasta. Both delicious. The entree was a little greasy, but that's my only complaint. Pickup and delivery are both available. Reservations must be made on the website. Thai Lettuce Wraps - 8.2 Louisiana Chicken Pasta - 8.1 Parmesan-Herb Crusted Chicken - 8.3 Food - 8.2 Service - 8.5 Value - 8.1 Restaurant score - 83

SkinnyLicious Asian Chicken Salad, delicious!
Cassie C.

I have been a fan of this place for years. It is great to have a location in the Lehigh Valley. My go to is the Chicken Madeira which is amazing, but today, I tried the SkinnyLicious Asian Chicken Salad. It was light, refreshing, and delicious. There are many many choices, and I usually like them all. Their specialty bar selections are awesome as well... I love the raspberry lemon drop. The service is great as well. Chris H, at the bar, was fantastic! Definitely a great spot, so be prepared to wait.

Exterior

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5 months ago

Food took really long and food was below average, would not go back again. Such a shame, it used to be such a good restaurant

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6 months ago

Our server Amanda was very professional and helpful, food was great, always a great experience here.

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6 months ago

Francis brings a great attitude to the restaurant and was very accommodating and pleasant while helping me with my togo order.

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8 months ago

The server, Jason, hilarious and attentive. Monte Cristo sandwich amazing. Chicken Katsu Bowl, divine!

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Ask the Community - The Cheesecake Factory

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Classic Shak Burger with fries, lemonade, and a medium size Tiramisu shake.

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