I have been dining here for year and its always a good place to go for both casual and if you want to celebrate an event. They have a myriad of diverse cuisines to choose from at different price points for all budgets. Today I got the rib eye steak with broccoli and mashed potatoes. My steak was tender and filled my appetite quickly! The mashed potatoes and broccoli were perfect to pair with each bite. I like eating both inside and also on the outer part if I want a quieter eating experience. Whenever you stop by, come get a cheesecake slice! You wont find a different restaurant that offers this many different cheesecakes. read more

The Cheesecake Factory - Desserts Near Me - Hackensack, New Jersey

Sat at bar. I was the only one at the bar. Ignored. Finally a beer. No one came back for food. Had to find someone for a check. Bye forever. Didn't like my hat? read more

The Cheesecake Factory - Desserts Near Me - Hackensack, New Jersey

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We went to Cheesecake Factory, and everyone's meal was absolutely delicious! It was a busy day since it was Veterans Day, but the staff handled everything smoothly. Our waiter was fantastic patient, friendly, and super attentive. My friends can be pretty particular when ordering, and he made sure every random request was taken care of perfectlyfrom "light dressing" to "heavy dressing" and even "shaken, not stirred." One of my friends got the Cobb Salad, and it looked fresh and full of flavor definitely a hit. Another ordered the tacos and couldn't stop raving about how good they were. I went with the Skinny Burger and a side salad, and it was cooked perfectlyjuicy but light, exactly what I wanted. The free refills were a nice touch, too, especially since we were chatting for a while. Even with the restaurant packed, our food came out hot and timely, and the service never felt rushed. It's always nice when a place maintains great quality and service on a busy holiday. Overall, a really great experience everyone left happy and full! read more

The Cheesecake Factory - Desserts Near Me - Hackensack, New Jersey

The food was just ok today but the service is what made this an awful experience. We sat down at the bar and had to flag down someone to clean the area from the previous guests. We were never greeted or asked for our drink order until once again we had to flag someone down. We ordered a ton of food. We had to ask several times for bread. The quesadillas were very good but the Asian cucumber salad was awful. Lacking flavor. It tasted like plain cucumbers. I asked for extra bacon on my salad and thank goodness I did because I barely saw any! The rest of the food was ok. read more

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Service was slow, but friendly enough to pass. The chicken strips, corn & mashed potatoes were great, but not the gravy. I would prefer a country cream gravy or sausage gravy vs the brown mushroom gravy that is served with this dish. The complimentary breads are always good, as is the atmosphere. read more

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I called regarding an item that I left at the restaurant and got put on hold for 25 minutes. Then I called on another line and got put on hold for an additional 20 minutes. That's 45 minutes on hold on 1 line and 20 minutes on hold on the other line! My mind is blown! If I could give zero stars I would for customer service. To add insult to injury I came into the restaurant to speak to the manager with both phones still on hold and the excuse that was given was absolutely absurd!!! Guess I'll have to find a new spot for brunch. First Watch here I come!!!! read more

It's really got something for everyone for a meal and for cheesecake. I have been a couple of times for lunch, of which of course they have their own pretty thorough items for that midday hit. Parking here always seems pretty crowded, but if you're avoiding the most peak times, you can find something nearby. The service is pretty good (until the end waiting for the check) and the bread, like everything else, has some variety for every palate. You should pay attention to the calorie count, especially if you want to also indulge in cheesecake because some of the dishes are doozies. The lemon shrimp over angel hair is a great and filling Skinnylicious meal. The salad/flatbread combo is enough to split into two meals (eat the salad and some flatbread, then take the rest to go). The bee sting flatbread features all the meats with a little honey sweetness. That's to say nothing about the cheesecakes. The seasonal Peach Perfect really lived up to its name, and the Tiramisu is sweet and unique and also on the lower calorie side. You can't go wrong with any of them though. There's a reason the Cheesecake Factory remains popular. Everyone can find something for them. read more

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Waited 20 minutes at the takeout counter, as if it's some special skill to hand someone a bag that's already ready to go. bartender just looked at me as if I was the problem. Place will probably not last much longer. read more

Always bustling with people coming in and out - so would definitely recommend making a reservation, so you're not stuck waiting for a long time. Had to get the classics like Pasta da Vinci and Louisiana Chicken Pasta - but honestly can't go wrong with any of their many menu options (even the Skinnylicious)! read more

The Cheesecake Factory - Pasta da Vinci - Desserts Near Me - Hackensack, New Jersey

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I can't remember the last time I visited this location, if ever. Arrived with my friend shortly after 12:00 noon. We approached the hostess station with the hostess standing there alone, who completely ignored us! We had to ask to be seated. The hostess grabbed some menus and walked us down to the far end of the bar without saying a word. She gave us our menus and then walked back to the hostess station without a word having been said. The restaurant was basically empty. With no one around, after 10 minutes our server finally showed up. He had the energy of a deflated balloon! While he said the right words, there was nothing behind them. We placed our order and after what seemed to be a reasonable amount of time, someone else brought our lunch. We never saw our server again until he brought us the check. No one inquired if our meals were okay, if we needed anything after we were served, or if we wanted a refill on our $4.95 + tax & tip weak iced teas! My companion had asked for no croutons and extra tomatoes in her garden salad. While there was no credit for the lack of croutons, there was a $2.50 additional charge for what looked to be one and a half sliced Campari tomatoes added to the salad! My lettuce wrap tacos were nicely assembled and fine, but I certainly wasn't protein overloaded with maybe an ounce of chicken in each taco! Overall, the food was fine, although I believe the extra 20% charge for 1 1/2 Campari tomatoes, and the $12.70 final cost of 2 glasses of weak iced tea was out of line. Add to that, the poor service and makes for a memorable and unpleasant experience. I'm not running back! read more

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Today I tried an impressive honey-truffled chicken, accompanied by delicious, a flavorful home style mashed potatoes, and some crispy asparagus. The noise was lower than usual today because it was a Tuesday; my server provided excellent service. The food was delicious. I brought home a wonderful mango cheesecake to share with my husband. I'll devour it in a few minutes with coffee. The place was super clean, and the bill came to $44.14 dlls including their usual bread & butter ... oh, and a Diet Coke. ( plus tips). Keep up the excellent work with delicious seasoning, excellent customer service, and perfectly prepared dishes. God bless you, and a big hug and congratulations to the entire Cheesecake Factory team. read more

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Every dish look wonderful I want everybody's plate. I finally decided on Evelyn's pasta. I ate it too fast to take a picture, but I did take a picture of the dessert which was Godiva chocolate to die for. I am Not looking for a man, but if I was, the waiter was a hunk. Eye candy read more

The Cheesecake Factory - Godiva cheesecake chocolate was heavenly - Desserts Near Me - Hackensack, New Jersey

The food was delicious. Our waiter we had was really nice and helpful. The food as usual was good, and pretty light. The low stars has nothing to do with my server or the food, but rather a different server who at the time, was standing in the corner, literally doing nothing. The only thing that was a little annoying was we had asked a server who was chilling in the corner for a high chair, had a bit of an attitude, but said sure, stood around for a few seconds and then walked away and didn't show up. Just straight ignored the request and pretty much went into hiding and only showed up after she had a table AFTER we got our food. I had to wait for a different server to come and asked them instead. (It ended up being our server). Typically I wouldn't mind, but it wasn't anything unreasonable and you had NO Tables. You just stood in the corner and did nothing. You could have said, let me see if someone could get one for you, asked the host, anyone, other than ignore us and disappear and make us wait longer to ask someone else who showed up a little later. read more

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The food was great. The bartender was super nice. Good ambiance. With that said, the restaurant was so understaffed for a 4th of July weekend. The bartender was so busy she forgot to bring me water after asking multiple times. I'm not blaming her because I genuinely saw how overworked and overwhelmed she was. There should have been a second bartender to help her out in a very busy holiday weekend. So the 3 starts is actually for the management for under staffing the restaurant in a holiday weekend. Not the workers. Because the workers were doing everything they could to serve people. read more

Cheesecake Factory (Located inside Riverside Square Mall) 390 Hackensack Ave Hackensack, NJ 07601 Oreo Dream Extreme Cheesecake It was a spectacular visit at this chain restaurant that specializes in over 100 cheesecakes. As soon as I entered the restaurant, Maître d' Anthony greeted me and he escorted me to my seating area. I felt right at home. Although I wanted to try many cakes, Server Felix recommend one of the most popular dessert choices. It definitely wasn't a dream when I came across this masterpiece of a dessert. It was so beautifully handcrafted that I could have stared at it all night! The Oreo cookie can be visibly seen inside the cheesecake filling. The crushed cookie pieces, chocolate crust and chocolate morsels added a nice crunch. The large cookie is perfect way to top this dessert (no pun intended). There is only one critique about my experience; the culinary crew needs to add one more dessert option: a cheesecake flight. Imagine being served three or four magnificent cakes on a narrow size tray. I strongly believe this will be a popular menu seller because you'll get the best of multiple worlds. Overall, this was a flawless experience and I was highly satisfied with my dessert and service. #cheesecake #cheesecakefactory #oreocheesecake #riversidesquaremall #foodreview #njfoodie read more

The Cheesecake Factory - Desserts Near Me - Hackensack, New Jersey

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This was my first time here, and I had a great experience. My server was very nice and attentive. The space is huge and clean. The food was delicious! I came on a Saturday around 3-4pm to avoid the crowds - mission accomplished! I ordered: - Crispy Brussels Sprouts: 10/10! These were crispy and flavorful with a hint of sweetness. - Cuban Sandwich: 10/10! The ingredients were fresh, and the bread kept it all together. Came with a side of fries. - Truffle-Honey Chicken: 10/10! I heard a co-worker raving about this, so I gave it a try. Goodness - this was so yummy! You get a generous portion of 2 pieces on top of mashed potatoes, and some asparagus. Of course, I left room for dessert... - Chocolate Caramelicious Cheesecake Made with Snickers®: yup, 10/10! - Coconut Cream Pie Cheesecake: this was THE STAR of the show - absolutely divine! Highly recommend! read more

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Took my daughter here for her birthday dinner. And no complaints about much only complaint I'll make is I did have to ask someone to take our orders. And last complaint our server didn't take our menus until like maybe 10 minutes into us eating our actual meal so we had to deal with those big long menus at our table while we're eating. At least I had enough sense to push them off to the side! But everything else was good the food was good drinks pretty good as well. Oh my last complaint why did the cheesecake slices seem like they're smaller lol. But everything else was decent and food was delicious! Our waiter was nice and so was our seating area we didn't sit in the restaurant we sat in like an indoor patio area very nice I must say. read more

I actually enjoyed my experience here. I do find the menu a bit overwhelming since there's just soooooooo much to choose from. But I thought the food was decent, not omg delicious but good. We ordered the meatball sliders, chicken Parm pizza, and da vinci pasta. I got the raspberry white chocolate truffle cheesecake and it was amazing!! I totally would go there just to try all the cheesecake flavors read more

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not sure about the low ratings. but i went yesterday for a girls night and it was great. our waiter was great, always coming over to check on the table and ask if we needed anything. the staff would periodically come around to clean any empty plates and glasses from our table. great service. the food was good. i had a sandwich and it came with a soup and a salad. of course i finished it off with the godiva chocolate cheesecake. theres always room for cheesecake. i also had a raspberry lemon drop and it was good. i recommend stopping by. the menu also has alot to offer, so many choices. read more

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Come here all the time & it never disappoints. This specific location is attached to the mall. How can a place possibly have SO MUCH on their menu and execute everything so well, every time? Servers are always friendly and attentive. My favorite of all time are the avocado egg rolls but this time I opted for the sampler. Was delicious and came with 4 dipping sauces. My husband had the smokehouse bbq burger. To end, we had to have the pumpkin cheesecake and I enjoyed it with a cappuccino. read more

The Cheesecake Factory - Dessert. Pumpkin cheesecake and a cappuccino - Desserts Near Me - Hackensack, New Jersey

*HAPPY HOUR REVIEW* Decided to stop by on a Wednesday at around 5 (HH is until 6 at the bar area) to take advantage of the HH food specials. There weren't that many people at that time and it didn't really fill up much for the rest of happy hour. We ordered a bunch of apps to share, and it wasn't very good. We had: -Thai Chili Shrimp (Crispy Shrimp Tossed with Spicy Aioli) - this wasn't bad. The spicy aioli was pretty good. -Buffalo Blasts (Chicken, Cheese and Our Spicy Buffalo Sauce all Stuffed in a Spiced Wrapper and Fried until Crisp) - this was the worst one. We didn't realize that the wonton wrapper would be battered, so it was very heavy and oily. We ended up peeling off the wrapper and eating the filling but the filling wasn't any better. -Housemade Meatballs (Certified Angus Beef®, Italian Sausage and Parmesan, Tomato Sauce and Whipped Ricotta) - this was the best one. It's a safe app to go with. -Crispy Brussels Sprouts (Roasted Brussels Sprouts and Crispy Leaves Tossed with Bacon and Vermont Maple-Butter Glaze) - flavorful but oily If you plan to go for the happy hour apps, I would recommend sticking to basics. Perhaps the burger, sliders, or beet and avocado salad are safe bets. Pretty much everything else on the menu is fried. read more

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Good food and good desserts. The waitress was very nice and professional I was there for my birthday, the atmosphere made a difference read more

Very busy on a weekend afternoon but we were still seated immediately. Friendly and helpful service. Everything was delicious. A very large menu with tons of options. All food is hot, fresh, and high quality. A great spot for special occasions or a dessert date. read more

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We were at TCF for Saturday lunch. The restaurant was almost house full, as usual. Good thing they have lots of sitting area available, including the huge bar in front. I got the strawberry limenade, always a refreshing drink. The crab meat balls lost their mojo, it wasn't as good as it used to be. The shrimp tacos were good. And of course, the complimentary breads are always fresh and fluffy. Our server was very nice and pro active. We all had a good time returning to this TCF after few months. read more

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4 Stars on my visit here. I committed to coming here from Brooklyn NY as it was a convenient meeting point for my family to celebrate my cousins birthday. Some live in Western NJ, and Long Island. Before I came here last week I read several reviews that were not very good. I have been to Cheesecake Factory before and it is not my usually choice, but you cannot beat their cheesecake! Just remember, you will designate 1,000 to almost 1,800 calories for desert alone:-)) I called the restaurant and spoke with Dennis one of the managers because I was concerned that the air conditioning was reported to not be working. He was very nice and was concerned. He confirmed they had some issues, although they were working on it. I can report it was cool and there were 14 of us. I was pleasantly surprised, everyone was really nice that day. Our waitress Nina was really great, remembered all the orders, refilled the water glasses, changed out plates and silverware, and was engaging. The runners, cashiers, managers, and everyone was really pleasant, no long delays for the food, even with 14 of us. I cannot remember everyone's orders and did not take photos of all the dishes, although everybody was very happy. I was surprised that the lunch portion of grilled salmon appeared as large as the regular dinner size. It was fresh, was cooked well and was fairly priced. I read another review that was posted about not catering to dietary needs or elderly people. We had a few senior citizens in the party including one grandmother in her early 90s. She had a very good time and I'm told looked forward to coming to Cheesecake Factory. They have a wide variety of dishes, good selection of lunch size portions if you do not want a lot of food or want to watch your calories. They also have a "SkinnyLicious" menu for those who want to watch their calorie intake. Some of us did have the salmon, including the SkinnyLicious version. We had the Americana Cheeseburger, Factory Chopped Salad, Spicy Chicken Chipotle Pasta, Cajun Jambalaya Pasta, Louisiana Chicken Pasta, the Bistro Burger and lots of drinks from the bar. It is really great to take the kids as well. They have small plates and snacks, Appetizers, Flatbread Pizza, Salads, Lunch specials, Burgers and Sandwiches, Pastas, Specialties, Fish & Seafood, Steaks, Eggs & Omelets, Brunch on Saturday & Sunday, Happy Hour and of course deserts. My favorite was the Chocolate Tower Truffle cake which is one of the few deserts that are not their signature cheesecake. Maybe we were lucky, although this was a great experience, good value for the money and I would recommend them based on this visit. read more

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This is my to-go place. Even I came so many times, still dishes I haven't tried. Got bistro burger today and it's delicious! Service is always nice. Lovely ppl here. Clean restaurant and clean bathroom. read more

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This has never been among my faves; never a place I'd choose if I were asked. That said, I've eaten here and at other Cheesecake venues. So when my friends and I picked a date, this mall was a convenient place to meet, they each from 2 different parts of Bergen County and I coming out from the City by train. I remembered the menu as huge, so I'd looked line ahead of time to get some idea of what I might order. Yes, I was really there to spend time with longtime friends, but a girl's gotta eat! I wound up ordering from their "Skinnylicious" menu; most of their food is caloric way beyond a day's worth much less one meal. Anyway, that was possibly one of the best choices I could have made and one of the best meals I've ever eaten at that chain, much to my surprise. They offer soft tacos, shrimp or chicken, served with a dish of lightly marinated vegetables. You get 3 tacos, and they were not skimpy, with slices of lime and a wee dish of a slightly spicy - I like spicy! - sauce. My shrimp tacos were very tasty, I must admit, and the veggies were a good complement. I had some of the dark bread with a bit of butter, a cup of coffee, and that was a satisfying lunch! So - if you're in a mall somewhere, and Cheesecake Factory is one of the chain choices, you might consider going. Just beware of their signature cheesecake unless you have several people to share it with or a lot of willpower to eat just a little bit, lol! read more

You DESTROYED the CHEESECAKE! Shame on you!!! (NY post article link below!!!!) Slices are smaller & Banana Crème. Cheesecake is GROSS!!! Flavor is not good!!!!!! Texture not a creamy!!!!!!!! You have the nerve, to charge the same price for half as much, that tastes half as good? You changed the recipe!!!!! disgusting!!!!!! really disgusting!!!!!! never buying again!!!!!! SHAME ON YOU!!! You're CHEATING your customers!!!!! https://nypost.com/2025/06/05/lifestyle/cheesecake-factory-slammed-for-sad-new-portion-sizes-on-signature-item-this-makes-me-mad/ read more

The breakfast food was good. I loved that they had healthier options as sides like fruit and sourdough bread. Our server was very attentive and they got everyone's order perfect. The place was very busy but I didn't feel rushed or notice the crowd until I got up to leave. read more

The Cheesecake Factory - Scrambled eggs and mixed fruit. - Desserts Near Me - Hackensack, New Jersey

After Church dinner with hubby was a great way to end our day at The Cheesecake Factory! No wait time to be seated as we arrived. Our server came over to greet us once we sat. Bread and drinks were ordered and placed in a timely manner. Our server Cristal was very attentive. Although she didn't recommend any dishes she still gave us some input on what we wanted as an appetizer which was the Sweet Corn Cakes! I ordered the Fish Tacos with the white rice and beans and hubby ordered the Korean fried chicken with brown rice. Oh yeah I stole some of hubby's food and it was super yummy lol, I will order his dish next time we go lol. Restaurant was very crowded but our food was out quickly and hot. Bathroom was clean and lighting perfect for a date night! read more

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Today i went to this Cheesecake Factory and the food was amazing! It's a Saturday, so i expected it to be a wait. We were quoted about 15-20 minutes but I believe it ended up being 10-15. Thankfully this location is inside a mall, so in the event you have a long wait, you can occupy yourself doing other things. They send you a text when your table is ready so at least you don't have to be inside to be notified. There is plenty of seating. They have some tables outside in the front, and also outside of the actual restaurant on an inside patio, inside the mall. When we first sat down we were greeted with water and bread. The bread and butter is always warm and amazing. Our waiter was very nice and helpful especially as we had two young children. The crab balls and the Cajun jambalaya pasta was a 10/10. I think i could've done without the brussel sprouts this time. They were a little dry. I love the menu at cheesecake because there are so many options. Each time i go, i try to get something different. I'll be back! Probably to another location though. read more

The Cheesecake Factory - Cajun Jambalaya Pasta - Desserts Near Me - Hackensack, New Jersey

Cheesecake factory is one of my favorite places, but this location was just kind of eh. The service was great. Everyone was nice and our server was very attentive. but the food really lacked salt/seasoning in almost all the dishes. We started off with two appetizers. We had buffalo wings and spinach dip. I kept putting salt on the spinach dip because it just tasted like none was really in it. For my entrée, I had the herb crusted salmon. Again it just didn't seem to have any salt. I took the red velvet cheesecake to go, and that was great. I feel like if they fix the lack of salt/seasoning they'll be great again. read more

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Lovely time yesterday! Our waitress Nina was super sweet & very attentive. Her pasta recommendations were great as well. Drinks were a vibe (Long Island iced Teas were good). read more

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Moe made a very great impression for my cousins birthday dinner and even though it was chaotic, he was able to get a table of 12 people to seem as seamless as possible! An amazing server!! read more

I would not recommend this location. Both times I've been the service has not been good. The first time, the waiter was rushing us to eat so we would leave sooner even though it wasn't close to closing time. The second time, no waiters came to our table for 20 minutes since the time we were initially seated. It also gets very crowded because this location is connected to a mall. It's pretty loud too, so the ambiance is not great. * Fried Mac and Cheese 8/10 - The mac and cheese had good creaminess, but I think the coating was a tad too salty. * Thai Chili Shrimp 5/10 - The shrimp tasted a bit fishy and the batter was mushy, not crunchy * Eggroll Sampler 6/10 - Most of the eggrolls came out soft and not crispy, which makes me think they were sitting out. Each eggroll costs over 4 dollars, and they're definitely not worth that price. * Fresh Banana Cream Cheesecake 9/10 - My favorite dish of the meal, not too sweet or heavy compared to their other cheesecakes Overall, the food was very mid, especially for the price you're paying. My meal came out to around $70 for 2 people, which could buy a high quality meal from a different restaurant. Cheesecake Factory prices have gone up and the quality of the food has gone down. read more

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The Food was fantastic, the service went well done, and the atmosphere was amazing. Flatbread cheese pizza is my pick on the table! Well done Cheesecake! read more

My partner took me to dinner at the Cheesecake Factory a few weeks ago. This was our first time at this TCF as well as the Shops at Riverside. It was so nice! I thought this location was pretty large, with lots of seating areas. There was even a faux-outdoor bistro table section by the restaurant entrance accessible from inside the mall. We had a two-person booth inside that workweek evening. Our waiter was friendly. He brought warm bread to the table while we looked over the menus. He checked in with us throughout our meal. The food was delicious. Here's what we ordered: - Korean Fried Cauliflower - we shared this appetizer. So good! Definitely recommend this. - Skinny Chopped Salad - I ordered this after seeing it on the one-page Skinnylicious menu that was tucked in the main menu. I wanted to compare it to the regular chopped salad. Honestly, I would order it again. - Veggie Burger - He ordered this and said it was done really well here. He said he enjoyed it. I would recommend this TCF location for sure. read more

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Had a nice lunch here today with my friend Lily. I had a dirty vodka martini that was perfectly chilled. The Grilled Chicken Cesar Salad was scrumptious. Lily had the flatbread pizza with a small salad that was superb. read more

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Stopped in here for lunch on a Saturday around 1 pm while in Paramus for some shopping. This plaza was a sh*t show. So much traffic going in and out and people trying to find parking spots. There is no shortage of restaurants in this shopping center however CCF was PACKED. We beelined to the bar area and got two of the last open bar seats. CCF's menu is huge but they have 1 page of lunch specials and they are a good deal since the portions are still big. Sadly, that day they were out of their beloved, staple brown bread. For our entrees, I got the bbq ranch chicken salad and my partner got the soup, salad, sandwich special. The salad was a great size and tasty. My partners loves CCF's chicken salad. We took a Cinnabon Cinnamon swirl cheesecake slice to go - so so good! Service was fine at the bar - not sure how the experience would have been sitting at a table since they were slammed. Overall, a good Cheesecake Factory visit. Not sure I'll be back - this location too chaotic. read more

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Stopped in for a quick lunch. Updating because I've been a few times and it's been pretty consistently good. We sat outdoors because it's a beautiful day. Our server Kevin was great. He was attentive but not overbearing and really friendly! Food was okay - we enjoyed the French dip cheeseburger - I'd say 3.5 stars but bumped to 4 because of the great service! read more

The Cheesecake Factory - Mojito - Desserts Near Me - Hackensack, New Jersey