We always see this place whenever we go to Target. I was craving a philly cheesesteak one night and knew exactly where to go. I got the king size motown philly, it's the large with 50% more meat. Came out to around $20 which I felt was reasonable, but if I wasn't starving I'd go with the standard large. The motown is the standard cheesesteak but with mushrooms. It was cooked well and everything was together with melted cheese. Cashiers were nice and the interior is very similar to other cheese steak shop chains. Can't go wrong with a cheesesteak from here, I would highly recommend just getting a large so you aren't disappointed! read more

The Cheese Steak Shop - Motown Philly - Sandwiches Near Me - Pinole, California

We drove all the way up there on Friday afternoon, in rush hour traffic from El Cerrito to get there because I was craving some Philly cheese steak! Parking was easy... right next to Target! Prompt service for Alexa pick up of a classic Philly cheesesteak with everything large, and a hoagie large with no cheese and no onions along with sweet potato fries and curly fries, which were delicious! The portions were a little light in terms of meat ( gotta order the "king" size next time) in the sandwiches, but they were still really good and flavorful ! All of this for a little bit over 40 bucks and some change ! Needless to say we will be back! read more

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Western sandwich - great service and a spotless, inviting atmosphere. Fresh ingredients, generous portions, and I'd happily return again. Will be back! read more

The Cheese Steak Shop - The - Western - Sandwiches Near Me - Pinole, California

I'm so pissed. And I come here all the time. I bit into my cheesesteak sandwich and a chunk of glass was in it. Literally cut the inside of my mouth. Like what the hell. read more

The Cheese Steak Shop - Sandwiches Near Me - Pinole, California

First off walked in the restaurant was clean. Sonia, Favi and Carolina were inviting with great customer service. Sonia took my order and I had asked her how her day was and she mentioned i was off on vacation and i'm ready to be back today is my first day back. food was ordered smoothly sonia recommended other items because i told her i always order the same thing so i got the Hoagie. food is always good but most important to me is the restaurant being clean and the ladies upbeat personalities read more

Got the cheesesteak & Hoagie, the regular size cheesesteak that's their small is only a teaser & makes you want more. I noticed they changed their hoagie's ingredients it use to be salami & other sliced meats but now it's the same as a cheesesteak except w/mayo, tomato & lettuce added. I prefer the old one better. Onion rings are really good.. read more

The Cheese Steak Shop - Menu - Sandwiches Near Me - Pinole, California

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Always a good idea. I like that they now offer a dinner for two combo that includes a classic or premium king split into two with choice of fries and 2 drinks. The food was fresh and served hot. Service was ok. read more

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Loaded fries tons of everything tasty moist place was clean and I was greeted warmly with professionalism

THE BEST CHEESESTEAK!!!! I have enjoyed cheesesteaks over the years, including in Philadelphia, and THIS store has one of the best you will ever have. The store was very clean and comforting. The staff welcomed us and then prepared magic. The sandwiches were stuffed with perfectly chopped steak held together by high quality cheese on a delicious roll. Peppers topped off these awesome cheesesteaks. All sides were really good as well! If you are in the area of this store, try it! read more

I ordered online and the app said the order would be ready in 20 minutes. My order was ready in 10 minutes which was great. The restaurant was clean and there was only 2 people there. Got my order and went home. When I opened the wrapper there was liquid running out of the paper wrapper. The entire bottom of the bun of my sandwich was soggy. I wanted extra sweet peppers, not all the liquid. read more

I had a failed GrubHub order from here, the driver did something dumb and never got my food and my order was cancelled. Angrily and reluctantly, I went through the app and ordered for pickup. I get my food and go home. I get home to see that my sandwich was completely wrong! I'm so mad I'm about to cry. I don't feel good and I'm exhausted and all I wanted was something easy to eat and I just couldn't have it read more

The Cheese Steak Shop - My receipt - Sandwiches Near Me - Pinole, California

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OMG, deliciousness! I ordered the chicken, spinach and mushroom with cheese and it was outstanding. The gal at the front counter was the sweetest, super helpful and very patient while I stood there not knowing what to order. I was not familiar with the place so she helped with suggestions. The fries were awesome as well, perfectly cooked and fresh. I will definitely add this stop to my sandwich rotation when I'm in the area! read more

Maria is a great person she is professional and friendly, honest. Accidentally left my card and upon my return she has it there for. She also called me and left a message on my phone. Thank you for your great service. read more

I ordered the original Philly, which was very very good. It is not the same size as the ones you get in actual Philadelphia, but it does taste pretty good. It took a long time to get the one sandwich because there were a lot of online orders, but once I got it, it was delicious. read more

That's what you get for $21- pathetic! Those are all "large" .. more like smalls. Larger portion sizes! I don't plan on going back. I should of went somewhere else. Food costs are not that much..! read more

The Cheese Steak Shop - This is what $21 bucks gets you- pathetic. Supposedly that's "a large fry".. small large for sure. Really ???!!! - Sandwiches Near Me - Pinole, California

They always seem to get my order correct and the food is made to order to guarantee freshness. The onion rings are good but a rip off for the price. They always have the TV's on without any sound or captions so you may not know what's happening with them. It's also clean. read more

I have had a cheesesteak from Philadelphia before and have tasted the unique flavors. Comparing a cheesesteak from California and Philadelphia I would feel there would be some similarities. The cheesesteak did not taste as good and looked very strange. It was filling but was no smaller than a subway 1 foot sandwich which for the price was not a good factor. The creation time was quite rushed leading to a lower quality sandwich although it could be just lower quality materials. Looking at the description of the product it seemed like the quality was top of the line. read more

The Cheese Steak Shop - Classic Philly Cheese Steak - Sandwiches Near Me - Pinole, California

Wow !!!! You know how they say everything taste better when you are extremely hungry ? Yes , that's a LIE I am beyond disappointed in the cheese steak shop. I am at work stuck in a training so I ordered food through Uber eats (they were good at their service) wish my food met my expectations. Fries - curly fries were hard and crunchy (over cooked) they are stick all together Cheesesteak - suck !!!! I got the joe with spinach and mushrooms with onions and peppers added. It was suppose to have cheese on it so I'm confused on where the cheese was. The meat was not seasoned the bread was mushy on the bottom and overall TASTELESS and DRY with an overload on mushrooms Money straight down the drain !!! read more

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I came here today to give their sandwiches a try. I ordered a chicken sandwich Hoagie style and steak fries. Their restaurant is clean, although their table placement is a little strange. They have tables running down the middle of the restaurant where the line of people end up. We picked a table near the door so as to avoid people standing over us while we eat. I have to say my sandwich was just ok. It took sometime for it to come out and the meat was cold! I wasn't really expecting that at all. Cheese was melted, but the meat wasn't what I expected. Taste wise it was just ok too. Nothing to get excited about. Would I come here again? Meh, maybe. read more

The Cheese Steak Shop - Chicken hoagie sandwich with steak fries - Sandwiches Near Me - Pinole, California

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Management here has been bad since i was 17 years old!!! When i first got my license id come here and she was super rude and i am 26 and just had an encounter with her a few months back. They got my order wrong (King size) but said they will only replace it with a regular size. Pissed me off because if i wanted a regular size i would have asked for that! I usually tip the employees because i feel bad they have to work with her. Find a manager who puts the customer first. She always has an attitude when taking orders. BUT THE FOOD IS ALWAYS GOOD. But having to deal with all of that attitude for a sandwich sometimes just makes you go across the street to in n out were service is always nice and kind. read more

Food tastes good but I'm shocked at the portion lol. I finished half of a large in 4 bites.... I'm a small 130 pound woman lol! Maybe it's been a while but a half used to fill me up and now..... it's more bread than meat. Not sure what happened to the portion size here. read more

This place is really great and has fast service! I've never had an authentic Philly cheesesteak before but I could imagine that this comes pretty close. The service is fast. I recommend sharing one with someone, their portions are pretty big. I would say their steak fries were kind of dry and unseasoned but I enjoyed their potato chips and curly fries. I also had their chicken tenders before and I liked those too! Not a bad spot, my family and I always come here when we're not in the mood to cook and want something fast. It's located in a plaza so there's lots of parking and things to do in the plaza. A local favorite! read more

The Cheese Steak Shop - Classic Philly Cheese Steak - Sandwiches Near Me - Pinole, California

It's been a while since I have been at the cheese steak shop. Same great sandwich at a decent price read more

The Cheese Steak Shop - Sandwiches Near Me - Pinole, California

I ordered my familues food online, and when my husband went to pick it up they would not give it to him because he did not have my credit card or id. We have done this PLENTY of times where one will order and the other picks up. There was no way for me to pick up because I am at work. I even called and taled to them on the phone while he was there! Long story short, my husband wasn't able to pick up and I had to call corporate to get a refund. One thing that I am glad about is that they didn't give me hell about getting a refund after they had made the order! Now, I am at work HUNGRY! I guess ill have to doordash something close since my husband had to leave to go pick up our daughter 40 minurtes away! read more

Shrink-flation's really taken a bite out of this chain, and it seems more pronounced at this store. My typical go-to is the King of Philly chicken or steak. Which is supposed to be double the meat & double the cheese. The coronary special I suppose (tongue in cheek)? Sizewise, at least that's how they used to be back in the day. When you could make two meals, 1 sandwich now & 1 to save for later. No more. When I went to grab my to-go order off the counter, it literally felt almost like an empty bag. I had to fish the sandwich out to make sure it was even in the bag. Looked and felt at best like their medium sandwiches used to be in the not-so-distant past. Just about any sandwich here with any side, drink or (God forbid) tip is gonna easily make a $20 go poof! Sandwiches still taste great with these rationed portions, but it remains a shock getting used to. Helps to visit on Tuesdays, for double-points with their loyalty program. Build up 100 pts. for $10 off your order, which mitigates the inflationary pain somewhat. This store's a little trickier getting in & out of the cookie-cutter maze of a parking lot that shares with several other businesses, including Target. The grub's still good, just a LOT smaller. read more

They are all good people and everything is fine with my order. The place is clean and people work well

Ordered online. Went to pick up my order. They made my order wrong and the girl at the front was trying to argue with me. When they looked at the order they saw I ordered it correctly. I also ordered a side and they didn't provide that. I had to ask for it. It will be a while before I'll be back. read more

I live in Hercules and drive to the Walnut Creek location when I crave a cheesesteak sandwich. The Pinole location just can't seem to get it right. I order the same thing every time, King If Philly with onions, hot and sweet peppers. Pinole either skimps on the cheese, overcooks the meat, or combination of the two. When compared to the Walnut Creek location, the sandwich ends up dry and tasteless. How? I have no idea. read more

Always good thus far! Chicken Philly is my fav I don't eat beef or pork! Fries are on point and there is variety! You can even spice up the sandwich! Old time fav! The peppers make the sandwich! Give em a try read more

Many years ago, I would frequent the Cheese Steak Shop on University Avenue in Berkeley. They were known back then for making great cheesesteaks. Well, they've now franchised and the luster has worn off. On my one and only visit, the person who ordered before me was mischarged. And the employee working the register admitted the overcharge, but said he couldn't provide a refund. He said only the manager could do that. And the manager doesn't come over the weekend. A five minute very entertaining argument ensued. The cheesesteak I received had soggy bread and meat had a strange flavor to it. Almost plastic-like. The curly fries were delicious though. And the portion of fries was generous. read more

Excellent cheesesteak sandwiches at this location excellent customer service, it's a meal that is so filling, I know I will sleep well after the Delicious cheesesteak. read more

My toddler loves the fries here and I adore the staff, service and freshness of ingredients. Her fries are always hot, fresh and flavored as requested. The text and email notification options are amazing as they take the guess work out of when to pick up your order. This option definitely ensures your order is fresh and hot when you arrive. Online ordering can be improved as currently some items can not be requested or modified to be removed from particular menu items. Other than this concern, the online ordering interface is easy to engage and locate menu items desired. The search bar bypasses the search, making ordering even more convenient. This staff is friendly and patient with unfamiliarity with the menu as I've witnessed. Two staff members in particular have been with the company prior to it being franchised and they are both the sunshine of the place. If you walk in down, you definitely will not walk out that way if you have the pleasure of engaging on of them. Plenty of parking, easy to find, menu options for every dietary need and lots of shops surrounding the Cheesesteak Shop. Stop in and grab a bite when you're in the area. My family does! read more

Not sure what all the bad reviews are about. I frequent Cheesesteak shops and this one is far cleaner and less greasy than other locations. I always get the King Philly to get extra steak and curly fries. The fries are always crispy even when they get dashed to my house! Service is pretty friendly and on top of it. The place has a lot of seating and tons of parking since its in a plaza. I always come here if I want to indulge in my cheese steak cravings but can't speak on anything else on the menu. read more

Food and service was great and the fries to die for!!! A must try!!! Service was fast and establishment was clean.

I came to The Cheese Steak Shop because I was craving a good Philly Cheesesteak sandwich. I ordered the Motown Philly with grilled onions and sweet peppers, fries, and a drink. The sandwich had a decent flavor. However, the bread of the sandwich was extremely soggy. Even for the fries, some parts were fried to perfection and some were soggy. I didn't enjoy my meal as I have wanted. It was a bit of a disappointment. I am not sure if I would come back. read more

The smell was horrible that we had to ask for takeout because we couldn't stand it would probably come again but maybe not

1/14/21 What happened to this place...king of philly looks like a regular size...the bread changed and is hard and the reg fries are not crispy at all....I live close, and was there at 15 minutes when told to be...and these fries suck. Terrible, sad, RIP The Cheese steak shop support this place at your own risk read more

Not too sure why this place is only at 3 stars overall thus far, but from my experiences they are very consistent. One of the best tasting cheesesteaks spots around and their staffing is quick and incredibly responsive. I always recommend this place to my friends and family . Great spot! read more

It has been years since I ate at the Cheese Steak Shop. I use to work in the shopping center in 2000's. This was the place to eat at during lunch. Nothing much has change since the last time I ate there. It is a place to get a good Cheese Steak. I prefer eating here when I was working nearby. Much better place to eat at instead of Togo's. I always got the large Cheese Steak. A 10 inch sandwich with the works. Lots of meat and plenty of peppers which kept falling off when you eat. In 2000's they had a punch card when I ate there. I think now there is an app which I should had ask about. What I notice now is that they put in a combo which you can get fries and drink at a extra charge (suggestion: GO LARGE on your Cheese Steak). If you need a place to eat at while you are shopping at Target and TJ Maxx go eat at Cheese Steak Shop. read more

The Cheese Steak Shop - Half Cheese Steak with Curly Fries - Sandwiches Near Me - Pinole, California

Terrible service too long of a wait when I confronted the gentleman behind the counter what's up with my order he said it's not ready yet obviously it wasn't ready yet after 25 minutes to wait for one cheese steak I think that's just a little bit too damn long especially for as much as you charge I'll never go there again read more