Placed an online order for 40 wings. Pick up was pushed out 10 minutes. Understandable and forgivable given the amount. Surprisingly, they maintained crispiness. The flavors (Thai Chili, Korean Kick, Buffalo Stampede, and Lemon Pepper) were kicking! They also treated me right with their kind customer service. read more

Fire Wings Pinole - Thai Chili, Korean Kick, Buffalo Stampede, and Lemon Pepper - Chicken Wings Near Me - Pinole, California

DoorDash pick up order review- First- they have a HORRIBLE sewer issue going on that immediately turns you off as soon as you walk in the door. I'm talking the most pungent thing I've smelled ever. There isn't alot (if any) ventilation or air conditioning so it smells like a dozen rotten eggs. The best way that I can describe the smell is sickening. If you have a weak stomach- you have been forewarned. Second- I looked in my bag and noticed there weren't 2 garlic noodles for the buy 1 get 1. No biggie. I asked and figured I'd get it with no issue. The cashier said it's "in store only", not DoorDash. But- I'm picking up my DoorDash order so clearly it's being promoted lol. After going back and forth for a while and the cashier literally checking everything down to the location, she began speaking to someone in the kitchen that I am assuming is the owner. He proceeds to tell me not to worry that they take care of it "this time" which is what ultimately prompted my review. No sir- this is something that should be honored every time, with every customer because I would have been furious if I'd selected delivery and only 1 order showed up for 3 kids. A "large" looks awfully like a small so it's not even like it could've stretched. Customer service is SO BAD now and this is a reminder that discrepancies with DoorDash shouldn't fall on customer now or ever. Fire wings isn't cheap by any means and customers choose to spend their hard earned money with you. read more

Fire Wings Pinole - DoorDash promo - Chicken Wings Near Me - Pinole, California

Service is very terrible and employees on their phones while walking in. They didn't even welcome us into the store. They were "slops". It was our first time and the server didn't help us on what food to get/popular choices here. We asked her questions about the food and she answered in a very annoyed and unhappy tone towards us. Our food took about 30 minutes to get one of our entrées was just sitting there on the counter top getting cold. The food was all right, but not worth the expenses compared to kinder's down the street. Go bowling while you wait for your food at Pinole Lanes, it took that long. Once leaving they didn't say goodbye or anything again they were on their phones and glanced up at us. I'm not saying that they have to be professional and super polite, but a small jester goes a long way. Just knowledge there's customers in the store. Also, do not get the chicken tenders and fries. It's not what you think. Do not go here ever ever again until they fix our damn service first then we can talk about the food later. The garlic noodles were good though. Thank you for reading this. I hope you guys don't come here. Have a good day. read more

Food is alright here, but the thing I'm off with is the customer service. Cam here at 8:30pm today and ordered and when asks for here or to go, I responded for here. Then was told that they were no longer doing for here. So I asked what time they were closing and the cashiers asks her colleague and the colleague responds we're no longer doing for here. Which I respond with "I know, I'm asking what time you're closing." Then she responds 10pm. Ambiance is also alright, a bit dirty. I also noticed the colleague of the cashier bring cleaning supplies to the bathroom and started cleaning with gloves , then came back handling food with the same gloves. Owner needs to re-train this staff. read more

I LOVE how crispy the wings are. It is my first time trying them, not disappointed. I love the variety of the flavors and drink options as well. Ranch? 3/5 stars. A bit tangy for my taste, could be a little thicker in consistency but if you're not picky about ranch, then you'd enjoy this wing place. Their seasoned fries remind me of the curly fries from Jack in the box. I'll definitely come back here with my partner and try new flavors read more

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1 Star I don't usually leave negative reviews, but this experience was bad enough that I felt I should share it. I placed an online order for a 10-piece wing combo with pink lemonade. I paid extra for extra seasoning and also requested extra crispy, figuring that extra crispy would mean the wings would be cooked a little longer. Unfortunately, my order was disappointing from start to finish. First, the wings had very little seasoning, even though I paid extra for it. More concerning, the inside of some of the chicken was still raw. I have photos of my receipt showing the extra seasoning request, and the food itself speaks for itself. The pink lemonade also tasted off and was not enjoyable. I probably wouldn't have written a review if it had only been a food issue, because mistakes can happen. What pushed me to leave this review was the attitude of the employee at the front counter, an Asian woman who handed me my order. As someone who works in customer service myself, I was genuinely surprised by how unpleasant and dismissive the interaction felt. A better attitude and attention to detail could have made a big difference. After eating the food, I became sick. Within about 10 minutes, I vomited, and I ended up leaving work early because I wasn't feeling well. While I can't say with certainty what caused it, the timing was concerning given the condition of the chicken. Overall, this was a very disappointing experience. Between the lack of attention to the order, the undercooked chicken, the poor customer service, and getting sick afterward, I won't be returning. I also plan to contact the company's corporate customer service to report my experience. read more

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I come here every few months when I want a large flavor selection of wings. Fire wings has wet and dry wings to chose from and I usually order the wet wings. This time I ordered the Thai chili and the Korean kick wings. The flavor profile is delicious and I ordered through the app so that I don't have to wait in store for my order. The service is quick and I was in and out quickly. read more

Fire Wings Pinole - Thai chili - Chicken Wings Near Me - Pinole, California

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My sister recommended this place so I decided to give it a try. I placed an order for 10 wings for pick up. When I got home I realized my order was not complete. I called to tell them that I had a missing wing from my order the person I spoke had the WOSRT!!! customer service. At the end of the day its not about this missing wing its about the ethic I paid for them it was not free. I would NOT GO HERE! read more

The flavors are very delicious, and the prices are decently fair. The staff is also super friendly and patient. The ambiance has a chill vibe very relaxing and easy to go and eat some wings. read more

Fire Wings Pinole - Cali rub, Jamaican jerk and lemon pepper - Chicken Wings Near Me - Pinole, California

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The workers in there are really petty right before they get off work . I literally just ordered 15 wing, 3 different flavors, all crispy, extra garnish, and extra seasoning. Please tell me why my wings came soggy and ALL DRUMS! The messed up thing is this is all I had to eat today and I don't even eat the drum. (It's a texture thing). I tried but it just was really bland read more

Fire Wings Pinole - Salt and pepper chicken wings - Chicken Wings Near Me - Pinole, California

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I am so upset with my order. I ordered 3 LARGE garlic noodle for a party and they ended up giving us a sample size instead. How embarrassing! read more

Fire Wings Pinole - Chicken Wings Near Me - Pinole, California

I don't usually frequent wings places, but I had a hankering for them today. This place is a solid 3. I had the curry wings and the salt and pepper wings which I thought were sufficiently crispy and tasty, but they were small and somewhat dry. I wished they were juicier. They do have a large selection of flavors which I think is nice, and the service was pretty good. I had a very helpful cashier who explained several of the flavors. This place is great for a convenience but I think I'm better off getting wings from restaurants who feature them as appetizers. I have usually found them to be juicier that way. But this is a good place for those who like wings at their convenience. read more

Fire Wings Pinole - Salt and pepper wings on the left, and curry wings on the right. Although they were on the small side, I really liked the curry wings! - Chicken Wings Near Me - Pinole, California

This place is absolutely horrible, chicken is nasty. Ordered Nashville Hot chicken fires, and I get some mystery chicken on top that is definitely not Nashville hot. Customer service is trash and won't even refund after I showed them the disgrace of an order just don't waste your time here read more

Ordered $200 worth of wings for myself and 14 other coworkers. Went to pickup the order. It was never made. Worker blamed it on system issues, nothing they could do, and the response from corporate was simply "Sorry for the inconvenience." Nothing like explaining to all your coworkers they now have to find dinner elsewhere. Keep in mind I've spent $1000 here in the past year and a half. read more

Love their dragon and salt and pepper wings. Must try with their seasoned fries and ranch dressing!! Always a smile When you walk in read more

Called at 9:30 lady answered said they aren't taking any phone orders but if I want I can order online. fire wings tell me why is this not in your online website smh literally had to tell my family to pick something else to eat for the night. I wonder how much business is going away because of this read more

The inside is nice and spacious allowing for people to eat and hang out. Sometimes after a busy rush though, the tables won't be cleaned much. Still, i would say when it slows down they try to clean up a bit. The service is decent, they serve your food out fast. I would say this place is OK, but definitely not the best. The food is good, but some of the flavors tend to be a little overly salted. For example, the salt & pepper as well as the jamaican jerk flavors are good but are still a little too salty. ALSO, i ordered a 10 pc for all flavors but was missing 2 wings on my order of jamaican jerk wings. WINGS: -jamaican jerk: pretty overly seasoned and it's not as crispy as you'd want a dry wing to be -mango habanero: sweet and a little spicy, pretty good :) -salt and pepper: good flavor a little too salty -garlic noodles: alright but tend to be quite heavy. If you're looking for a good place to stop by for some wings i would definitely recommend it, however other locations for this chain may be better suited to serve you. The food is good but the service could stand to be better. read more

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Food: 3/5 I ordered the 3 piece chicken tenders (Cali rub) with a side of garlic noodles. Somehow I ended up with an extra side of noodles in addition to the side from the combo, maybe some miscommunication? My receipt showed that I paid for the combo plus an extra side of noodles. The chicken tenders seemed a bit over cooked/dry and really salty. I was hoping for something spicy, but again I just tasted mainly salt. The breading on the tenders is quite thick. The garlic noodles were delicious, nice chewy texture, and appealing garnish. Service: 5/5 The staff was very helpful, opened the door for me (I had crutches), also helped with what to order as it can get difficult to pick when there are so many options. They have an option where if you enter your phone number, you receive a text message when your order is ready. Ambiance: 4/5 My order was to go, but inside was still nice. There were a few others eating inside and it was not too loud. read more

Fire Wings Pinole - Three piece chicken tenders (Cali Rub) - Chicken Wings Near Me - Pinole, California

Great service! It does take some time if you go into order versus ordering ahead. My wings are always hot made to order. They also allow you up to 20 wings customized all flats or all wings. In addition the 20 for $20 - two flavors, no dips included deal is the best! My favorite flavors - dragon, salt and pepper or lemon pepper. read more

This is a wing spot. I've been wanting to try out.. so to day i have to stop in before bowling and have a combo wing meal . The service here is pretty friendly and the ambience is nice and laid-back casual. read more

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The chicken wings are on fire at the newest location of Fire Wings in the Pinole Gateway Shopping Center off of the Pinole Valley Lane exit off of Interstate 80. I am so happy they chose to open this location in Western Contra Costa County as we do love our chicken wings and our regions could use a little competition for the few Wingstop locations that happen to populate this area, so enter Fire Wings Pinole, which replaced a place the previously housed a location of Tropical Smoothie Café (their sign saying that they still exist still overlooks the Interstate-80 freeway). Chicken wings can be hit or miss depending on your preferences for all things sweet and spicy especially when it comes to the sticky sauce that covers them all including your hands. But with this location, I am always down to support them and see what makes them so special, especially when deciding to open a new location of a franchise that is unfamiliar to many fans of those classic wings in a competitive landscape such as the Bay Area is always a challenge. Thankfully the Pinole Gateway Shopping Center has plenty of parking spaces so making a visit at any time of the day without any hassle is not an issue. Upon entry to this location of Fire Wings one will notice a sports bar with three flat panel television screens playing sports along the wall. It's a fast casual ordering operation at Fire Wings, where they take your order at their counter and call out your number when your order is complete. The menu at Fire Wings is rather robust as in addition to selling Chicken Wings, both bone-in and boneless, they also sell Chicken Tender Sandwiches, Big Sandwiches, Chicken Fries, Chicken Strips, Chicken Tenders & Beyond Tenders, Salads and Sides. Although with so much to choose from for my first time here, I came for their Chicken Wings and nothing more. They offer Chicken Wings by the piece at servings of 10, 20, 40, 60 and 100 wings. Since this was a visit to try out their wing menu I ordered their 10 Wings with 2 flavors and one dip. They have an abundance of flavors to choose from and they come in three categories Classic, Dry Rub and Fusion. For my flavors, I ordered five wings of their Cali Rub, which is a dry rub flavor and is described as a smoky and sweet mild heat backyard BBQ rub; and five wings of their Dragon, which is a fusion flavor that is described as sinfully sweet, thick and bold. It does take a while for your wings to be prepared, which I would assume means they take their time to handcraft their signature wings, as everything is made to order and pre-made ready to go, which I consider good. My total bill would be $13.16 before gratuity would be added in, which was reasonable. Upon taking my meal home, I did notice in their packaging they don't separate your chicken wings by flavor which is unfortunate as the wetness of the dragon flavor totally oozes over to the dry rub making everything wet thus ruining the flavor of the dry wings, especially when the complimentary dipping sauce of marinara was added in. I did find everything flavorful and nicely made, so consider me a fan, so much so that I would make a return visit many months later with the knowledge of my previous visit in hand, and this time I again ordered a 10 piece Chicken Wing order this time both Dry Rub flavors with Cali Rub once again making my order this time with Salt & Pepper as a Boneless Wing option as it as a "delicious wing with a spicy zing." When combined with the complimentary dipping sauce this time being ranch, I was sold with the bounty of flavor. With boneless, it could be confusing as what is the difference between that and a tender, turns out a lot as it gives the appearance of a bone but still whole worth feasting on. The total bill has gone up with time, as it cost my $14.59 this time around, which I suppose inflation is really setting in now. As Fire Wings continues its newfound domination of the competitive Chicken Wing dining scene, I cannot wait to try more of their menu items, and see where they open next! read more

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It's alright not something I super recommend or disagree on just kinda there, also make sure u ake them to cook ur wings extract

Love this spot. Do not disappoint whenever I order. Very flavorful and tasty wings. I have become their regular customer . Friendly customer service read more

I just had an amazing experience at this restaurant. The staff were exceptionally helpful and friendly, providing outstanding customer service--definitely a 10/10! The food was delicious, will be returning :) Just got their names : Melania & Stefano tysm read more

Check your pickup order before you go home. We used to love this place but noticed that every time we order for a pick up, they always forget something. This evening, they forgot our veggie sticks and ranch dip. They made our order quick, so that's great. But couldn't enjoy our food without ranch. I would've turned around if we didn't live so far. Darn. read more

Fire Wings Pinole - Family bundle 20 PACK DELIVERY, fries, large garlic noodles YUM - Chicken Wings Near Me - Pinole, California

I came here for the first time to eat lunch. The first thing I noticed was how FREEZING it was inside the restaurant and was thankful I brought a jacket. Their menu is like any other menu where they sell wings. You have a variety of flavors you want the wings prepared with and dipping sauces you can chose from. We ordered at the counter and was given a number to place on our table. A short time later they brought the food to our table. The wings were good. They were crispy on the outside and tender on the inside. I had gotten garlic Parmesan wings. The wings are a little on the small side, but still tasty. The down side for me at this place was the music. Definitely not family friendly. It appeared that they were playing music from someone's song list off their phone, as you could hear the distinctive ding when a text came through. Explicit language rap music is not ok for a restaurant and did not make the stay enjoyable. Final opinion: Food decent, atmosphere was uncomfortable due to freezing temps and terrible music read more

Fire Wings Pinole - 6 wing garlic Parmesan combo meal with seasoned fries - Chicken Wings Near Me - Pinole, California

As a vegetarian I get this spot often, the garlic noodles are really good and so are the fries. The inside good be cleaner but its not terrible. The service is usually very good here. read more

I tried these for the first time when my friend ordered them on New Years. She got the salt and pepper and lemon pepper wings. I didn't try the lemon pepper but the salt and pepper were good enough that I chose to order them the next day for myself. I got a 15 wings. (A 10 piece meal plus an extra 5 wings). Lemon pepper and salt and pepper. They were DELICIOUS!! Omg. The lemon pepper were so zingy and zesty. Just yum. And the salt and pepper wings were as good as the night before when I tried them. Although I think hers had extra garlic on them. So maybe I'll ask for that next time. I also got an order of garlic fries and a side of regular garlic noodles. The fries were very good too. Didn't end up trying to garlic noodles. Maybe I will today. I got them because I had some crab and thought garlic noodles would go well with them. So we'll see. I'm definitely looking forward to ordering again read more

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Ordered 40 salt and pepper wings and every piece was overloaded with msg. You can see the amount of msg crystals all over every wing. Called back and asked for a manager and Melina who answered stated she was the manager. Told her the situation and she said the recipes for the seasonings are already premade. I told her I'm not asking for a refund or anything back but to let the back know they put way too much msg. She says the mix for seasonings are made by the manager and I said oh so you're not the manager. She said she is, but there's one for the kitchen also. I told her she needs to tell them to try the food themselves because it was ridiculously salty. I've ordered salt and pepper before and it was fine, but this time someone messed it up. Also the Mac and cheese was sour. Im giving my business to boba birds from now on. read more

I swear I ain't wait almost a hr after being told 15-30 just to be told another 5 mins when I got there just to wait another 15-20 mins after being told 5 mins just to get this bullshit where's the sauce where's the hotness and barely any cheese read more

Fire Wings Pinole - REG - NASHVILLE TENDER FRIES - Chicken Wings Near Me - Pinole, California

I love me some chicken wangz and was happy to have found a Fire Wings near me that was open for dine-in. After visiting a few times, I have concluded that lemon pepper, dragon, Thai chile bone-in wings, garlic noodles, and their seasoned fries with a side of ranch are my favorites. The flavors are so tasty! Lemon pepper is classically yummy with the savory citrus pop and Dragon/Thai Chile has the Asian savory sweet glaze with a hint of spice that I gravitate to. The wings are hot crispy and cooked well. The service is pretty prompt and the place is vibrant with TVs. One thing I wish they had were their chicken sandwiches - unfortunately this location doesn't have them yet. There are so many different chicken flavors that I want to try. One day I'll have to get a sampler of different ones with a group of wing lovers. read more

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Good food, really bad hygiene and food handling. I saw one of the kids that work here take garlic noodles out of the fridge and toss them in a pan and then use his hands to break up the frozen noodles into the pan. His hands were gloved but he had been using those same hands to touch counters, pan handles,rags and dishwater. When he noticed I was watching he changed the gloves and started using tongs to stir the noodles. The food is pretty good but the way it's handled is really nasty. Also, they steady getting my order wrong, so there's that. read more

Wings? Fire. Flavors? Diverse. It's nice that you can come here and satisfy different cuisine cravings in one locale (I'm thinking American and Asian). However, their menu is currently not fully available and I imagine that's due to the world shortage. Anyway, some wings more worthwhile than others. The salt & pepper aren't just like their regular fries aren't either. The other things I've had, not bad. This includes the classic and the peanut butter. The seasoned fries were good. The garlic noodles debatable. I liked them but my partner thought their texture was off. Parking is not an issue, though the wait can be. My noodles came out before my partner's wings... and I ordered much later. Also, the signs about dining-in seem extra and uninviting. I get it, wanting to preserve seats for dine-in customers but felt it was a bit much maybe since I went when there was no one dining indoors and felt like I was going to get kicked out for just waiting for my food. Anyway if you want a change from Wingstop, with a better wait, worth a try. read more

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Buffalo Wild Wings and Wingstop...watch out! Fire Wings has your number. A new chicken place in PInole. There is Wingstop next to Wendy but Fire Wings has enough parking and a TV to watch sports. My wings were good! Reasonable price but long wait. The long wait is worth it if you want good wings. read more

Fire Wings Pinole - original bbq combo - Chicken Wings Near Me - Pinole, California

I just wanna know why my garlic fries was in a POOL of butter ‍‍‍ We ordered 5pc Jamaican jerk tenders combo , garlic fries , seasoned fries, BONELESS 10pc combo 5 Thai chili and 5 Korean kick. Tenders were either over seasoned or under seasoned . We got bone in wings instead of boneless . But i see on my order receipt they said they would "ask" def didn't ask . Just told us upon arrival they only had bone in . I would've ordered tenders instead and i hope there isn't a price difference cuz my husband picked up our order and he didn't ask. Anyways they give two small servings of sauce . Def would recommend trying other locations bc fire wings is usually bomb asf. This location was a little disappointing. Ps I'll attach pics of our food once we started eating. read more

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Flavor: 2.5 stars Service: 4 stars (to go order) Value: 1 star i don't care how good your wings are (they weren't that good) you get less than three stars when your serve miniature wigs that look like they come from chicks or pigeons. We ordered 20 piece buffalo and a 5 piece wings add-on (dragon flavor). The buffalo wings had very little sauce on them and we're not at all spicy. The dragon sauce was very sweet and, again NOT spicy. i won't be coming back here. Too bad cuz I love me some wings!! I miss Cluck U. read more

Let's start with my order: 15 piece wings bone in extra crispy 5 teriyaki 5 lemon pepper 5 bbq 10 piece combo wings bone in 5 peanut butter 5 lemon pepper Extra crispy wings Garlic fries Zucchini Brisk raspberry tea Bruh... DOES MAJORITY OF THE WINGS LOOK EXTRA CRISPY TO YOU?! fries were extra soggy not even a little crisp... zucchini sticks were extra mushy... you see the disrespectful teriyaki sauce??? They didn't even toss it in sauce, they drizzled the sauce in like it's caramel drizzled from Starbucks I called in my order around 755pm, order was supposed to be done 15/20 minutes. So I went to Trader Joe's got there like 825 and still wasn't done. Waited another 10-15 mins. Only to get this result is crazy. Only reason this got two stars is the employee who took my order was nice and patient. And detailed with the order. But this right here quality has dropped dramatically last time I've been here (a year ago) I was hoping this would redeem themselves from my boyfriend because he had offered doordash here few weeks ago and they missed a few items on him so I thought let me order in the phone and pick it up... boy it ain't it now I'm iffy to even spend my money here anymore. $55.06, and this what we got? Yikes read more

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Arrived at 7pm on a Tuesday night. The place was packed! There is inside dining. Not to big inside, but the tables are also spread apart enough that you're not too close to the other guest. The menu has lots of flavor options. Classic like lemon pepper, bbq, and garlic Parmesan. Then there's other unique flavors like the Korean spice, Malaysian curry, and jerk chicken. They let you choose if you want them dry or wet. If you're like me and want to mix and match the flavors, choose the 8 piece combo. The chicken was cooked very good. I really like that I could taste the flavor and it matched the description spot on. The fries weren't my favorite, I honestly like my fries a little more crispy. Overall I really enjoyed my meal. Great place to dine in, and watch sports. If you are planning to do take out I would recommend calling at least 30 minutes ahead of time. For taste and quality of the wings, I would have given them 5 stars BUT the service was just OK. Staff could be a little more friendly. read more

Fire Wings Pinole - Chicken Wings Near Me - Pinole, California

I asked for boneless bbq wings but got bone in! Wings were dry. Regular fries were not that great. Garlic noodles were decent. First time here and disappointed read more

Amazing customer service and wonderful staff! Me and the cashier were talking about the sriracha and inadvertently it was ordered. They corrected it immediately no questioning! Love this type of service! read more

Fire Wings Pinole - Fusion 8 WING COMBO Saigon Street/ Korean kick - Chicken Wings Near Me - Pinole, California