The photos show the lazy job I had received. I take full…read moreaccountability for not replying when I first said I would. However, I followed up a couple weeks later asking if a certain date worked. I even explained that I had been busy and said the only time I'd have to bring in the car would be the following week. I paid $450 for this wrap and an extra $100 for the wrap itself. When the first job was done poorly, I went back to the shop to address the issues and they said they would fix it. I texted on a Tuesday expecting a response, and I waited until Sunday to follow up again. Instead of Lisa taking accountability, she told me I "did not reach out," which is extremely unprofessional and untrue. I had apologized for being busy, and I did reach out; she just did not respond. When I reminded her the job was poorly done and how there had been no response, she took zero accountability and tried to use my words against me. Lisa ignored my response when I explained how the situation should have been handled and how she failed to reply in a professional manner. As the customer, I should not have to teach someone how to treat me correctly or how to run a shop professionally. I wasn't trying to start problems; I stated the truth about the situation, but she did not like that. I went back because I had already paid and just wanted the work corrected. I dropped my car off again on Monday around 11:30am. The shop texted me claiming the wrap "wouldn't adhere," which I knew was an excuse. I told them to proceed because the material was fine, and if they couldn't install it, that was their shop's error. The rest of my car's wrap was perfectly fine. To double-check, I contacted the previous shop, who confirmed this shop was making excuses, saying, "The wrap sticks just fine. It sticks on the rest of your car fine. They're talking nonsense." I knew they no longer wanted to service me, and I no longer wanted their service either. I paid a good amount of money for this treatment. I made sure the job would get done. The shop told me the job would be done by Wednesday late afternoon. This was the second time they confirmed a deadline and failed to meet it. I made it clear from the start that I have a busy schedule and cannot afford delays, yet they did not respect that. Removing and rewrapping a front bumper is a 1-2 day job, it is not like I was asking to wrap half the car. I set a boundary that if it was not ready by 5pm Wednesday, as they confirmed, I would request a refund. My whole car was wrapped, had parts added, brakes caliper color change, and badges blacked out in about a week. I took it to another shop before taking it here. (Dependable Guys in Santa Ana) I am not a professional, but I am not stupid. There were no photo updates either, I had to ask for them. When they finally sent a picture, the wrap looked freshly slapped on two days after I dropped the car off. The day I dropped it off, they said the wrap did not adhere. It looked like my car sat there for two days until I asked for the photo, or it took them two days to remove a month old wrap and throw on one big piece lol.. My car is a small sedan, a CLA, not a supercar or SUV. Her words were: "Ok we will remove all the wrap and give you your money back. Come and pick it up today." She added, "You are demanding the refund so come get it. We cannot accommodate the time frame for you. Thank you we will be gone by 5 so please make it in time so we can process the refund." However, Mark (the installer) had reached out to me and told me him and his co worker would come into work early to finish the job. This was the second time they broke their own deadline, and instead of taking accountability, she tried to flip it back on me. Lisa took everything personally when this situation should have been handled with professionalism. I never asked them to remove my wrap; I just wanted the job done properly. The installer Mark was professional, but Lisa was disrespectful, dismissive, and extremely immature in how she handled the situation. I told them to leave the wrap and keep the money. This was their mistake, which took up the free time I rarely have. Even after I explained my situation, reminded them of prior mistakes, and was patient with the delays, they still couldn't get the job done on time. I didn't want or need the money back; I needed my car back lol. It was clear they didn't take me seriously, and I was forced to escalate this further, which she didn't like either. This was waste of time and caused unnecessary stress. I was frustrated because I had to deal with unprofessional and immature behavior. All I got were excuses, missed deadlines, and poor communication. This business does not stand on its word or its service. Don't bring your car here. Many shops in OC offer far better service and professionalism. I recommend Dependable Guys in Santa Ana! It turns out the wrap sticks just fine and clearly they were making excuses... 3 weeks no issues.

I was a customer when they were at their Anaheim location. They installed an amp and a base speaker…read morefor me. I still have this in my car today and it's working great. Also gave me a military discount.

I recently had my Tesla Model X repaired after a collision and needed a full rewrap on the bumper…read moreand tailgate. After researching auto wrap shops, paint protection film specialists, and vinyl wrap experts, I chose Dependable Guys, and it was absolutely the right decision. Arson and his team did an incredible job matching my 3M Satin Dark Grey Wrap. Satin finishes are notoriously difficult to blend, especially on a Tesla, but the color match and texture are flawless. The repaired areas are completely seamless and indistinguishable from the original wrap. What really sets Dependable Guys apart is their combination of quality, speed, and professionalism. They completed the entire wrap repair the same day without compromising craftsmanship. That level of efficiency is rare in the auto wrap and collision repair space. The customer service was just as impressive. The staff was friendly, knowledgeable, and very detail-oriented. Arson took the time to explain the process, set clear expectations, and delivered exactly as promised. If you are looking for Tesla wrap repair, vinyl wrap services, paint protection film, or high-end color matching, I highly recommend Dependable Guys. This is easily one of the best auto wrap shops I have worked with. I will definitely be coming back for future work.

I've taken my last 3 cars to Arsalon. The best work in OC. Wouldn't trust anyone else.read more

Awesome work done on my car, super chill and impressive work environment and employees. Excellent…read morecommunication and time management. HIGHLY recommend to anyone!

To all you youtube DIYers out there, I fugged around and found out. I replaced my struts with…read morecoilovers a year ago and had all kinds of grinds and groans coming out of my suspension. The back started sagging so I contacted Baja to adjust the height and level the car. He gave me a very fair quote, but I didn't have the time to come in. Months later, I hit him up and he had me in, within days. He knows what he's doing and pointed out unrelated issues under the car. He knows what he's doing and judging by the cars on his lot and shop, he's an artist when it comes to customizing. Rare to find an honest and talented mechanic, but this is my shop for any custom work!

Prestige is the real deal - Matthew took special care of my Cayman as the headliner was due for a…read morereplacement. Clear communication, very fair price, and excellent work. 10/10 would recommend! He even expedited the turnaround time for my birthday weekend. Thanks Prestige!

I contacted The Prestige Co to get a quote to repair/replace the driver seat covers on my Jaguar XK…read moreconvertible. I met with Eric (owner) and Matthew who inspected my car and we determined that replacing the seat covers would be the best solution. Both Eric and Matthew were excellent communicators and after reviewing options we settled on a solution that I would supply OEM manufactured seat covers and they would do the installation. They removed the old covers and installed the covers I provided in record time Their work and customer service was impeccable, and I truly felt the pride of workmanship and their desire to provide the very best for their customers at a fair price. Their shop was an incredibly clean and efficient workspace and was packed with high end cars (Ferrari's, Porsches, etc ) so I knew the quality of their work had to be elevated in comparison to similar shops. I was not disappointed! I highly recommend them not only for the quality of their work but for their clear pride of workmanship and for their desire to provide the best product and customer satisfaction possible.

I was completely taken by surprise. Kiet was very professional, friendly, and knowledgeable. Based…read moreon the reviews, I was worried they might damage my car, but everything looks perfect. Maybe those were older reviews. I think Project Import has grown a lot since then. Kiet shared a lot of information about my Lancer Evolution. Not many shops understand these cars since they're rare and complex. Kiet and his worker (Duong?) were able to work on my car without any issues. The price quoted was exactly the price I paid as well. I will definitely be a returning customer. I really hope they maintain this high quality of work, especially on my car, which is very special to me. My car is running so smooth now and shifts better. Thank you very much!

Kiet and his crew take amazing care of my cars. No task is too small or too big for them. They…read moreare honest and hard working and do quality work. I also love the vibe of their shop and you can see that they love what they do!

Found Xtreme Edge thru Yelp back in 2017 and decided to give them a try when I bought my BRZ then…read more Allen and his crew did such a nice job that it only felt natural that I go back to their shop this go around when I got my GR86. From the initial messaging thru yelp about their services and pricing - not only were they responsive in responding back but almost mindful and giving you some grace when the scheduled time moves last minute. The materials they used, the workmanship, and the attention to the smallest detail is second-to-none that it's no wonder car people go to their shop for ppf/tint/detail work. Allen will work around your budget as well and understands the investment that a customer puts in to their vehicle. He treats you more than a customer - but rather a friend that you once had a few drinks with. I've always believed in the saying buy once, cry once.. but with Allen and his team, you get more than what you paid for and the results bring nothing but smiles knowing it was done meticulously. You will be happy you went to their shop!

Ok. These guys are now my FAMILY…read more They're amazing and I'm beyond sensitive regarding service but I'm also very nice and flexible to any service company. Still, these guys outdid me with kindness and care. I had my car ceramic coated and their reviews were great but i also look for the small things like how they treat your before, during, and after your experience. Firstly, they're nice but in a REAL way. Not a fake, trying to sell you something way. You can tell that guys are real because i talked with them a good amount of time and we were there just talking about our families and life experiences. Somehow all this while hustling and getting work done in a beautifully clean shop. These guys are PASSIONATE and it shows. I always want to know the people I'm around are smarter than me and really into their craft. Well these guy's are artists and i felt like i was invited into their world of elite car design and maintenance. They completed my car in 2 days and then booked an appointment to return so they could walk me through my first wash. They spent an hour with me, showing me how and where to buy the products. This was all free and they even put a secret candy bag in my passenger seat for me to snack on for the drive home haha. I'm going back for my ceramic tint and i know it'll just feel like catching up with friends and family. I love you guys!

I brought in my 2022 Mazda Model 3 sedan which had a collision to the right front bumper causing it…read moreto separate from the fender. Lawrence Rhee General Manager, approached me and said it is relatively minor damage and that he could fix it right there. He gently pushed against the fender until the crease went away and pulled the bumper edge outward until it lined up flush against the fender. He did some other work quickly and finished after I came back from lunch. I couldn't believe my eyes! I got three other quotes up to $2600 requiring to replace the bumper and paint the fender to match! The car is over 5 years old but the entire body is in great shape. I wasn't looking for a perfect repair. Lawrence at the start asked if I wanted a perfect restoration or something reasonable. I definitely wanted something reasonable because I didn't want to go through my insurance company for an aging car. After he finished the repair, you can't even notice any damage. I wish more body shops were more honest like Signature Auto body. Last thing, I plan to come back with my other car that needs more extensive work but at least I know I'm dealing with someone who I can trust! :)

Lawrence of Signature Autobody is a true professional: honest, fair, reasonably priced and very…read moreknowledgeable. He easily repaired the dent in my 2022 Mazda 3 hatch and did so in a timely manner. I was really impressed with his work ethic. I highly recommend Signature Auto Body to anyone looking for body work and have already recommended them to my family and friends. Thanks again Lawrence.

SSR killed it with my m2!!…read more I'm so relieved to find such a good shop that I can trust that will do everything. These guys took such good care of my car getting full bolt ons, tuned, PPF, and tints. Everything came out perfect. Their SSR titanium intakes sound so good too Josh and Nick were really helpful with me every step of the way dialing in my build safely and reliably. Everyone at ssr was awesome. Thank you!!

I can see why this place has such good ratings!…read more In search of an automotive shop to install some aftermarket parts on my girlfriend's car, I came across this place. It's conveniently super closer to where I live and the rating made me choose this place. I inquired on pricing on installing an exhaust piece and an oil change through Yelp and the business replied very quickly. Not long after I received my quote for the service and was pleased with the pricing. I made the appointment and I happened to drop it off a day prior since I ended up having free time. Later in the evening I received a text notification that the car was ready! I was surprised at how fast everything was completed. An awesome thing about the shop is they even have after hours pickup. There's a lock box outside where your keys will be kept in and you'll receive a combination for the specified box. The inside of the building is super clean and the waiting area is spacious, with couches and a bar style sitting area. Service was excellent. Josh was my point of contact in the beginning and Nick was the person who collected payment and provided me with the keys. I highly recommend this place for your automotive needs!

The guys did an awesome job leveling my f150 . Truck looks great , drives great and I couldn't be…read morehappier . Very professional shop and very knowledgeable. Did the job on time and were very good in communication the whole process. Thank you jbm I would definitely recommend them to anyone

Theres a reason why they have such great reviews and ratings. I dropped by here because I wasn't…read moreimpressed with the other off road shops in the area. Right off the bat, I received a warm welcome from Paul, he was very knowledgeable, very patient, and he never tried to upsell me anything. He helped me pick out Rims, tires, and shocks that catered to my needs. They did a great job and the truck and their prices are reasonable. If you are thinking about having suspension work or anything off road or truck related, I would highly recommend coming here.

new tire purchase and install. highly recommend this…read morelocation for your tire purchase and install. one of the best place to get better pricing. experienced great customer service with Mike and very helpful with any questions.. Would definitely recommend and come back to this place for any system upgrades or tires for my vehicles.

I bought some lionheart tires that made my old SUV sound like an airplane. But these guys took…read morethem back no questions asked and let me upgrade to Falcons and I just paid the difference. This is my new tire shop for all my cars!