I would most likely not call on Prime Appliance again. Their $89 diagnosis for our known problem…read morewith an old hinge on a Bosch wall oven involved no examination of the actual internal hinges or appliance. Further they were barely any help at all to try to source new parts (did most of the legwork myself). Instead they stuck a heavy wrench tool between hinge where the door meets the oven body and applied body weight pressure against the door -- which they said has worked for other customers it did absolutely nothing at all to fix our issue except to make everything worse. Then they spent the next 15 minutes telling me to consider a new $3000+ unit.

horrible service, Vanessa sound nice but the company is a scam they made a diagnosis and scamming…read morepeople overcharging for part that 3 weeks playing games trying to be selling their products overcharging a balloon the price. I found the cheaper online and the job that the tech said was simple is going to cost over 250 dollars more. add cost of service over 350 dollars. I DONT RECOMMEND THEIR SERVICE THEY ARE SCAM THEY WORK FROM HOME AN KEEP CHANGING THEIR ADDRESS.

If you are going to make any purchase at Best Buy, look for Shianne Hatch! You will find someone…read morewho cares, knows her business, and takes the time for you to feel good about your purchase. Remarkable lady.

Manager Mateo is the worst. Poor customer service and treats customers with disrespect. Came in to…read moreexchange a product, for exactly the same product but just different color and was told I would have to pay more despite being in my exchange window per Bestbuy Customer service, who also confirmed this could be done. Don't shop at this Bestbuy and go somewhere else. Again Mateo needs to learn some respect and how to treat people properly

Great place to shop! My salesperson Bob was awesome!…read moreThe delivery people did a great job. Very professional!

Update @ bottom of review…read more Do not purchase anything from this company. We bought a fridge over a week ago that was supposed to be delivered today, I called to see where the delivery man was at and the lady said that you are not on the delivery schedule. We do not even have that fridge in stock. We are going to have to get it shipped and then delivered to you at a later date. We bought our daughter a bed that was supposed to be delivered last Friday, it was never delivered. We called today to see what was happening and they said we don't have that bed in stock, it will not be delivered until the middle of January over a month after purchased. Craziest part about this all is that we purchased these items in store, not even online. So they know they don't have it in stock, but they still let you purchase it, and give you a fake estimated delivery date so that you purchase it and they have you on the hook . The other crazy part is they don't call and tell you they're not going to deliver it. they just don't show up. Don't give you a new estimated date, and just leave you sitting there wondering when you're going to receive your product. Update*** A manager from RC Willey reached out quickly after the review was posted and resolved my issue. Seems that the employees were new and made some mistakes. Nobody is perfect!

Bill was very helpful and nice. He directed me to what I needed. Everything was organized and easy…read moreto find. I appreciate the great service.

This is your typical Home Depot with everything you need! I needed a few M6 furniture screws for my…read morebarstools and found em. What I especially appreciate is even being late and not long before they closed, the lady near the registers greeted us as we walked by with a smile and told us to let her know if we needed anything. Great customer service!

Extremely friendly and helpful people in the store. Found me what I was looking for and set up a…read moredelivery. Helped me move my old fridge out and set up the new one, gave me helpful tips and a friendly chat the whole time. Highly recommend checking here first anytime you need a new appliance.

After weeks ago our washer broke down and it was too expensive to fix it so we went to a very large…read morecompany in Draper to look at there scratch and dent washers but they were too expensive even for those because we are on a tight budget so a friend recommended we go to the appliance outlet store the owner was very kind and gave us some good information about different brands and we bought a washer and dryer that stack on top of each other and the owner gave us free delivery and a 60 day guarantee unfortunately though right after they delivered it we tried to use it and the washer didn't work so we called the owner and told him the washer wasn't working and he had a repairman come and look at it and the repairmen thought it could be two different things so he came a couple days later with a part he had to see if this would fix the problem but the repairmen realized that wasn't the problem so he ordered the part we need and we are just waiting for him to get it so he can come and fix our washer but it is frustrating because we have been without a washer for 3 weeks now almost 4 and have had to go to the laundry mat to get our laundry done and it is pretty expensive to do that the owner hasn't reached out to try to fix the problem at all so I am very frustrated about the situation but I am glad he is not charging us for the repair at least.

Love this place! Great selection and Josh V helped every step along the way. We would work with him…read moreagain and again!

With high quality products and great service Josh V helped brighten my home. Highly recommended!read more

I love everything about this store- the cooking classes, the fun staff, Bob, Marie, and Austin…read more I've replaced and added several of my kitchen appliances and items. I'm not known as a gifted cook but their classes and pointers have enabled me to make some really good dinner items. I'm so glad to have found this family owned business. I highly recommend you go to a free class and meet the family. They stock everything from spices, dishes, pressure cookers, pans, and all kinds of Bosch appliances. They always go above and beyond for their customers. You're going to love it here.

The website was not well designed and difficult to navigate to find the product…read more The man who answered the phone was impatient and not even professionally polite. He just brushed off my questions as if I do not know anything about the assessors for the Bosch Universal plus mixer, which I have owned for years.

Had a problem with a 5 year old dryer not heating. Took it apart and discovered issue could have…read morebeen one of several parts. Called Appliance Man and the woman in the parts department was very helpful - and as I had more questions she transferred me to a tech. John stuck with me through 3 different phone calls and helped me finally figure out what the issue was. He was very knowledgeable, courteous and (fortunately) patient (insert smiley face thing here). Can not give them a high enough rating based on this experience - and will certainly shop/buy from them going forward and use them for my appliance service calls as well. Just to add - after the 3rd call I learned that John is the owner of the business - and, I suspect, his customer service focus is what he hires for as well.

used this company for years, referring them to all my customers but no longer. had a washer repair…read moreand was charged close to $700 yet still not fixed. could have gotten a mew on w warranties. I stongly feel they took advantage of my daughter w these predatory pricing. i will never use again nor refer but to pay that much and its still broken, WOW

We got a few quotes from countertops but Elegant was the best and working with Maddi was a great…read moreexperience. I couldn't believe how fast they turned around our project and were ready to install, so glad we went with elegant universal stone and I will refer anyone I know to them!

This is actually the 2nd time I've used Lucy and her team for countertops! She is amazing. First of…read moreall, I like shopping for the best deal and her quotes are usually at or below competition. But more importantly than prices, she and her team are DEPENDABLE. We all know how frustrating it is to work with contractors and they never show up on time and they show up when they want without caring about your schedule. Both times I've worked with Lucy, her team came out on time for EVERYTHING from quote to template to actual installation. Which is especially important on a project like this last one on a very strict time constraint. The quality of workmanship is top notch too. Her team is efficient yet very meticulous in installing your countertops perfectly. I've referred her to some of my friends and they all agreed that Elegant does a great job and at a reasonable price.