Disappointed. I am a big breakfast guy, and to me, biscuits and gravy are the prime rib of breakfast! That said, I had waited patiently for the new "Big Biscuit" to open in Lee's Summit. But just to be fair, I did wait a bit longer so that they could sort out in opening day issues. Maybe I should have waited a little longer. It is in the same strip mall as Johnny's Tavern and Price Chopper so it is easy to find. The location grants them great parking and the restaurant is large enough so that wait times should be short. Quantity! All the servings are large! Now that can be important for breakfast, so is quality. I ordered my favorite biscuits and gravy with hash browns. When it arrived I was surprised at how cold it was. Since our waited had gotten away before I could say anything, I had to run down another employee and point out that my meal had been served cold. A few minutes later yet another employee (maybe the manager) returned with a replacement meal. This time the gravy was warm and the hash browns were tepid. I was hungry so I went ahead and ate guessing that it was going to be futile to complain again. That was when I realized that the gravy lacked any serious flavor and loading it up with salt and pepper did not bring it to life! I did not look in the back but I have to believe that their gravy was from some generic mix and not made from scratch. While the prices appear reasonable, there is an air of indifference that hangs around the staff. And that indifference seems to have been absorbed by the food. The Big Biscuit brand enjoys a great reputation, but sadly I think we have an outlier here. People do fill the place, maybe it is a question of location, but for me I will go the extra mile and a half for my breakfasts catch the Egg & I on 291. read more

We always enjoy eating here. Food and service are great! Makes for an enjoyable breakfast.

Great breakfast, friendly service, yelp app was wonderful, click on it while leaving the house, table was ready when we arrived.

Good Place and good service! Nice variety of breakfast goodies, well prepared. During this COVID thing, masks and distances are practiced. But main point, I'd recommend this place for better than average breakfast fare! read more

Good food. Large portions so beware. If going on weekend use internet call list or else the wait can be long.

Great food. Excellent service. I love eggs Benedict and they make a great one! It is my special treat to me!

Arguably the best breakfast in the area. Consistently delivers hot food quickly. Good friendly service read more

Excellent service and great food. Showed up then more of the family showed up. They came through and accompanied for a great breakfast. Thanks BB read more

WORST PLACE that I have ever been too. My wife and i sat at a a table for 20 mins , with out anyone coming to take our order or to even get us something to drink. I even went out to take a phone call, I was on the phone for 10 mins. When I came back I was still not helped. This is just UNACCEPTABLE. read more

If you love comfort food and breakfast... and comfort breakfast food, this place is where it's at!

Most places I visit, I often feel that I've paid too much for poorly prepared food, even if the service is good. The Big Biscuit has portions that are probably pushing obscene, but the prices are competitive with similar eateries in the area. Last time I visited, IHOP was charging $6.99 for a short stack of three small pancakes. At The Big Biscuit, you can still get two plate-sized pancakes for $5.99(correction: they have raised the price to $6.59). I don't require portions to be large; I just want well-prepared food. As good as the food is, I've had strange service experiences occasionally. Sometimes, I feel like the servers have trouble tending to my table. On one occasion, I went to salt my scramble, but it kept getting sweeter. That's right: a staff member put sugar in the salt shakers and maybe salt in the sugar shakers. I had to have my breakfast prepared again while my kids ate. Overall, I recommend this place. The value is still probably the best for breakfast/lunch in the area. read more

Great food, service is good too. It is super busy come 10am on the weekend so be ready to wait 30-45 minutes to be seated.

Our favorite breakfast location. We eat there whenever we can. Biscuits are HUGE. Everything is good.

I was given a coffee mug with a big red lipstick stain on it. Unfortunately, I am right handed and the previous user must have been left handed, so I didn't notice until I was about 3/4 done with my coffee. I was so grossed out I almost threw up right at my table. I asked to speak to the manager and this little young thin came out. If she really was the manager then I could see how the cup could be brought out with a huge red lipstick stain on it. She never once apologized. She made the excuse that they do SO MUCH dishwashing that "sometimes some dirty things come through." That's not really what you want to hear. A damn apology without an excuse would have gone a long way. I decided to contact corporate when I got home. I explained the whole experience, lipstick stain, dirty silverware, chipped and stained cups and all. I never received a response and I have never been back to Big Biscuit since and I never intend to. read more

Good food and value for the price. We always have good service from our wait staff. The wait can be long at times but not bad if you call ahead read more

Amazing service and delicious food! Wait times are often long so I recommend checking in early.

Great selection of breakfast and lunch. The pancakes are HUGE and delicious! We haven't been disappointed with any of our visits. Always delicious! read more

This was absolutely fantastic! There were ten of my family who gathered the morning after a wedding and we found The Big Biscuit! The food was incredible! The cinnamon pancakes were out of this world! The staff was very friendly and accommodating. Our waiter was attentive, accommodating and funny! (I can't remember his name, but he was 6'6".) I highly recommend this place! read more

The atmosphere of the restaurant was welcoming and clean. However, I didn't get get what I ordered and our waiter did not come back after we got our food to refill waters or check on us until we were finished eating. read more

Food is generally good but the service has really taken a hit. The staff and GM are rude and do not take accountability for their mistakes. I'll spend my money elsewhere read more

So. Much. Food. Waitstaff were knowledgeable about gluten free. I was so excited the potatoes were gluten free. read more

The Big Biscuit - Brunch burger, no bun. - Breakfast & Brunch Near Me - Lee's Summit, Missouri

Today, they get one star and I won't be back. This is the most disorganized, mismanaged place I've seen in a long time. They have empty tables all over the place loaded with dirty dishes and want to put you on a waiting list online without explaining anything, then expect you to download Yelp to keep an eye on your place in line. When speaking to the 2(?) managers about this they act like they weren't concerned and only said sorry bout that. This is pathetic!!!!!! read more

We visited the Lee's Summit Big Biscuit on a rainy Sunday morning - the restaurant definitely wasn't crowded, so we got seated right away, but it took about 5 minutes for someone to get our drink order - and she asked if anyone had gotten our order yet (obviously the wait staff isn't assigned a particular area). It took a little bit to get a glass of water and a coffee. While we were waiting, we counted 18, yes EIGHTEEN wait staff hanging out behind the counter. Seriously, this many employees and no one immediately got our drinks? A manager (there appeared to be 2 on duty) also came around to ask if we had ordered our drinks. We ordered, the food arrived quickly. However, the food is nothing to get excited over - very average. Throughout our stay, it was apparent that the wait staff are in no hurry to offer good customer service - they just saunter around..... There are definitely better options around, so we will not be coming back. read more

Fair at best. Prices seem high for food selection which is pretty basic. Egg and I -up the street- has more to offer with prices justified by better quality food and variety. To be fair I did not try the biscuits and gravy. read more

Worst experience I've had at a Big Biscuit franchise. My husband's eye swill shit after a short 10 minutes in the building and our chicken fried steaks were burned...BURNED! My daughter couldn't cut into hers! We've decided to stay with the franchise in Blue Springs. Is much better than Lee's Summit location. read more

I ordered the big scramble and it came out a little warm and soggy like they just warmed it up in a microwave and didn't give a hoot. I wouldn't recommend this location to anyone just NO! read more

I just placed a to go order and asked that it be ready for pick up in 30 minutes. I was told it will be ready in 10 and there's no way to change it because the kitchen relies on the computer to tell them when an order is placed. I asked if she couldn't walk to the kitchen and tell them the pick up time and she said no. Congratulations. You're the first establishment in modern history with no control over a to go order. read more

Restaurant looks great. Had the nowait app so we got there and within minutes was seated. Our waitress was nice and got us coffee.. but it kinda went down hill from there. It took her awhile to come back and get our order but she did a good job. We had to wait awhile for food to come. I had the egg white mushroom and spinach. It looked wet, and not appetizing. It was also cold. It was also blend and for once I had to add pepper to my food. The side of fruits were fresh and nicely cut. Biscuit was their best... overall fair but sad to say I could have cooked better. My husband's first dish came out wrong. They did bring a new order but the scrambled egg was toppling off the plate and the waitress used her boob and pushed it back in the plate... Not cool. She acted like it never happened. Otherwise atmosphere very family friendly. Price point, would have gone somewhere else like the egg and I... Maybe they are new and need a second chance So if you're looking for a casual family fun place and don't care too much about how they handle their food, it's a nice alternative.. Btw their great everything biscuit with raisins and cinnamon was delicious! read more

The Big Biscuit - ... - Breakfast & Brunch Near Me - Lee's Summit, Missouri

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Average breakfast joint. Sweet salty and hot food served fast, other more interesting breakfast places are out there. Menu has shrunk over the years. Corn beef hash is so-so, no comparison to the fantastic corn beef hash at fig tree cafe. Service was adequate, slightly pushy. Value is fair read more

Friendly staff and great food! The online check in process is easy and keeps you from having to wait.

So so good. Definitely rescind coming here. The staff makes you feel very welcome and the biscuits are to die for.

It was so busy that there was a line outside. The staff is awesome. Breakfast was ok. The home style potatoes and chicken fried steak was alittle over cooked for my liking. The potatoes kinda tasted like French fries with too much seasoning. Like I said it was real busy and vI'll give this new place another shot because I absolutely love going up to 40 HWY location. read more

Ok.. so the wait was long so we sat at the bar. The waitress immediately asked for our drink order when a man asked if we need drinks. They kept in constant communication with us because there was a huge party before us and the kitchen was backed up. They talked to us and always kept our drinks full. They made us laugh and forget about the fact we were waiting on food!! Great great job guys! read more

One of the best breakfast restaurants I've ever been to. The staff is nice, the food is so good. There is so much more10/10 recommend

This is the absolute best place for breakfast!! Quick awesome service! My husband and I both got the Western omelet with hashbrowns and a biscuit, a side of bacon and a cinnamon roll pancake. Everything was delicious!! Perfectly cooked hashbrowns, the bacon was just crispy enough and the cinnamon roll pancake was heavenly!! Definitely our new breakfast spot read more

Found this place by doing a search on Yelp and looking at their menu. So glad we found it! My husband had the Cowboy Benedict which combined his two favorite breakfasts: Biscuits and Gravy and Country Fried Steak. He loved it so much that he finished the whole thing. That's not easy to do considering the generous portion! The biscuits were big and fluffy. The country fried steak looked and tasted like it was done fresh, in-house. I had the Lo-Carb breakfast with Cottage Cheese. I wanted to try the French Toast so our waiter, Drew, let me swap out the sliced tomatoes for one slice of French toast for a small up charge. My breakfast was really large too. I ended up taking half of it home. Service was great! Drew made sure we had everything we needed and one of the managers stopped by too to make sure we were happy. We were very happy! Great food, great value for what you get. Definitely recommend! read more

The Big Biscuit - Country Benedict - Breakfast & Brunch Near Me - Lee's Summit, Missouri

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Ate there this morning big portions had the ranchero omelet it was very good biscuit with gravy on the side. The biscuit was big and good, next time I would probably just get the full order of biscuitsand gravy. Staff was very nice. read more

We go here all of the time and today was the first time I was dumbfounded by a server. I went with my 10 year old daughter. We were seated right away. They gave us 2 regular menus and asked for our drinks. I ordered coffee and my daughter ordered chocolate milk. We looked at the menu and realized there wasn't a kid section so we stopped someone and asked if they had a kids menu. They dropped one off and then we waited about 15 more minutes to even put our order in. It was about 7am on a Saturday so they were not that busy yet. Our waitress finally came back to take our order. She asked if I needed any condiments. I asked for ketchup and hot sauce. They brought out our food fairly quickly and asked if we needed anything else. I mentioned the ketchup and hot sauce and then syrup for my daughter's pancakes. Someone else brought out the syrup and asked if we needed anything else, so I mentioned the ketchup and hot sauce a third time. It never came and by the time our waitress came back to check on us we were 80% done with our food. All this I can overlook. However, then she drops off the bill. When she finally comes back to get my card, I ask why they charged us $3.00 for a chocolate milk, as it should come with the kids meal. She said she didn't realize at the time we were ordering off the kids menu, so she rang it in separately. I said okay, so I'm guessing you will just take it off then, since it was your mistake. She instead says, well if I have to tell my manager I'm going to get in trouble, and just looks at me. So I say, you mean to tell me I'm getting charged $3 for a mistake you made? She just looks at me and doesn't say anything. At that point I just handed her my card and said fine, I guess I will take that off of your tip because she clearly wasn't understanding what the proper way to go about this was. read more

I really enjoyed the food!! I like that you can call ahead if there is a wait too. I got the sticky Biscuit to share with my friends and OMG it was like cake. So good. Then I got the loredo breakfast scramble and it was so huge I was able to take it home and use the leftovers for breakfast for two more days! Tasted just as good then too!! read more

Loaded sticky biscuit! This has become our go-to breakfast spot. Even when it's busy they get you sat in a reasonable time and the food is good. They seem to always be wells staffed and on top of service. Enjoyed the chicken and waffles, but not the French toast as much. My son loves the Yard Bird (Fired chicken breast on a big biscuit with sausage gravy!). Portions are big! read more