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The Best Restoration

4.0 (19 reviews)
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Services - The Best Restoration

Air duct cleaning

Biohazard cleanup

Carpet cleaning

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Damage restoration

Mold remediation

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Review Highlights - The Best Restoration

Carlos Lugo and Kenny came on-site to my apartment complex today.

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North Central Florida Air Conditioning

North Central Florida Air Conditioning

(13 reviews)

Franklin ac DO NOT BUY A FRANKLIN AC!!…read more We bought a Franklin ac system in September 2019 for $7,400.00. We started having problems right away. It stopped working so many times. They replaced various parts trying to resolve the problem. Finally, at the manufacturer's direction, they installed a "hard start kit". The system then worked fine until June 2023. Then the same issue started again. Ac would just stop working. After cycling the circuit breaker, it would work for about 24 hours. Then we would have to reset it again. North Central Florida AC, the ones that we purchased the AC from, wasn't able to fix it. They did replace a few parts but that didn't fix it. Part of an email from owner of North Central Florida Air conditioning, Raymond Walsh, "Your warranty is not with North Central Florida Air Conditioning. Your warranty is with the manufacturer. We are an authorized dealer to work on these units for your warranty company. It has become clear that we are not the best company to assist you with resolving the issue you are experiencing. At this time, I recommend you contact a different company who may be better suited to resolve the issues you are having." Also , on several occasions, North Central Florida AC office staff would yell at me saying there is nothing wrong with my AC! So we called Mid-Fla AC. Dustin came out and worked tirelessly on the AC. He reached Franklin's technical support who said it was a voltage problem. So, I had an electrician come out (cost me $675.00), and he put in bigger gauge wire even though he didn't think that was the problem but we will never know. Then our electric utility came out and put in a new transformer! No, it didn't seem to be the problem and Franklin refused to pay us the money we put out for this. Franklin tech support authorized a replacement circuit board (second one), a hard start kit (second one), and a capacitor (second one). For now the AC is working but I don't have much faith in it. When you pay $7,400.00 you expect better quality and better customer service. I called Franklin manufacturer and spoke with a supervisor by the name of Cassie. I basically wasted my time and she seemed to have zero empathy for seniors. Unfortunately, we can't afford to buy a new AC. But I would never, ever recommend a Franklin ac. We also found that the warranty does not cover any extra charges for service calls outside normal working hours. If the AC breaks after hours or on weekends, too bad for you.

Purchased a HVAC unit in 2019, unit cost us almost $9000, one key factor was a 20 year warranty…read moreparts and labor. Everything went fine for 4 years until we needed the warranty due to a leak in the air handler coil, by the way the refrigerant replacement cost was $400. We contacted this company but never got a response either vis phone or email and this went on for three days. Spoke with office representatives who told me to contact the manufacturer. I did so but found out I didn't have the ten year warranty nor did I have any labor cost coverage. I did have a 5 year parts on warranty. I'm sure you can now understand my frustration at this point. I would give them a zero star if I could. Buyer be ware you may not get what you think you buy.

Isaiah Luke Appliance Repair

Isaiah Luke Appliance Repair

(20 reviews)

Since the installed replacement cost have more than doubled for just a single stage 15 seer system…read moreand 3-4 times higher for an 18+ seer variable speed condenser and air handler system, I began researching different systems and vendors. During this time, I learned that not everyone likes a do-it-yourself like me. Some even said I wanted, "free work." Not true! However, the current installed prices spoke to me. I grabbed my tools! Pulling a local permit as a home owner/builder in Florida, I installed a 2 ton (24k) ACIQ-24-HP32 condenser and ACIQ-24-AH32 air handler, and related mechanical. This system replaced a 26 year old 1.5 ton (18K) Trane XE-1000 condenser and TWGO18A air handler that was showing its age -- like me. One of my main hardware vendors, HVAC direct, patiently worked with me as I learned the new system requirements. With help from Isaiah Luke Appliance Repair to do the final commissioning of the system, the new ACIQ inverter system passed local inspection! The new system is a noticeably quieter and produces considerable heat split by comparison with the previous system. The fact that the ACIQ has a higher BTU rating, (24K) a higher seer rating (18), and yet uses smaller breakers, 30A down to 25A on the outside unit and 30 down to 15 amps for the inside unit and doesn't dim my lights when it runs, says it all. Thanks again to: Isaiah Luke Appliance Repairs!

Mr Luke was great. Really. My refrigerator stopped cooling. He explained what my options were and…read morehelped me decide which option was best. Very good explanation to help me choose. He responds by text or call back reasonably. I value his dependability highly. Hopefully I won't need repairs for a while. Isaiah Luke will get the call if needed.

The Best Restoration - carpet_cleaning - Updated May 2026

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